# Blink Payment Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Blink Payment the right Payment Processing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10016614/Blink/reviews

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Blink Payment

4.9 (17)

[View alternatives](https://www.capterra.com/p/10016614/Blink/alternatives/)

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Last updated March 13th, 2026

# Reviews of Blink Payment

Ease of use

4.9

Customer Service

4.7

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Veterinary  
Used the software for: 2+ years

### "Easy to use straightforward paylinks"

January 29, 2024

4.0

Very easy for our staff to use, very easy for our customers to use. Led to positive adoption.

Pros

The ability to send a paylink to a Customer for payment at their leisure on their own device.

Cons

THere's nothing now, previously the lack of API access for pay links but they've taken that on board and closed the gap.

Reason for choosing Blink Payment

Blink were suggested to us when we signed up for physical card processing with Fidelity / AIB. At the time there were not any alternatives that did what Blink does that were not much more expensive. We have kept an eye on the market and whilst there are now options there is nothing that would make us switch.

Review Source

GH

GEMMA H.  
ACCOUNTS ADMIN  
Package/Freight Delivery  
Used the software for: 2+ years

### "BLINK PAYMENTS "

January 24, 2024

5.0

Fantastic. My team are very happy with the service and ease of use compared to ones we have used in the past.

Pros

The ease of processing payments and the online portal is great.

Cons

I don't have any cons. Everything works great.

Reason for choosing Blink Payment

it was simple and straight to the point. no sneaky hidden fees

Switched from

[Barclay VoIP](https://www.capterra.com/p/10004769/Barclay-VoIP/)

Charges and the fact it is all online rather than using a card machine to enter information.

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Gemma, thanks so much for your 5-star review! We're glad to hear how happy you and your team are with Blink.

MW

MARTYN W.  
Accountant  
Wholesale  
Used the software for: 2+ years

### "Best move we made to reduce card processing costs."

January 22, 2024

5.0

Very pleased with the service. We switched from Worldpay a few years ago. This is a better service, and less cost.

Pros

Easy to use, and payments are authorised quickly.

Cons

Don't always get the invoices from Blink.

Switched from

[Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)

Not happy with processing charges. They offered to reduce costs, but never changed them.

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Martyn, thanks so much for your 5-star review! We're glad to hear how easy you are finding Blink to use since you switched from Worldpay.

mB

motty B.  
finance  
Law Enforcement  
Used the software for: 2+ years

### "brilliant "

January 29, 2024

5.0

Pros

customer service is really quick and good

Cons

nothing its very good so cant complain

Review Source

AW

Ailsa W.  
Associate Director  
Insurance  
Used the software for: 6-12 months

### "A Handy payment processing tool for our business"

February 2, 2024

5.0

Pros

The ease of processing payments and that it sends a receipt by email to the payee

Cons

There is nothing that springs to mind. I don't believe I've used all the functions of the system

Review Source

mB

maria B.  
safety specialist  
Warehousing  
Used the software for: 6-12 months

### "Blink Payment"

August 2, 2024

5.0

I love BLINK. I like the way that you can extend out the view to be sensitive to catch everything.

Pros

The easy set up and easy payments in Amazon

Cons

That you have to buy a gadget for it to go on your door that screws in the in the back.

Review Source

MB

Matthew B.  
Transport And Office Manager  
Building Materials  
Used the software for: 2+ years

### "Blink Payment Processing"

January 24, 2024

5.0

When on the very rare occasion something has gone wrong or has failed to work correctly, the support we have received over the telephone has been perfect. The online chat system has also been a real help. It has been promptly answered and issues have even been dealt with while a customer has been waiting on the telephone.

Pros

This was a very easy to implement system. All users have taken to this system with ease. We havea website payment gateway, payment terminals and PDQ machine. All installed flawlessly.

Cons

There is nothing really to dislike. It is simple and does exactly what it says on the tin.

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Matthew, thanks so much for your 5-star review! We're pleased to hear how user-friendly you and your team are finding Blink to use and how helpful our Support team have been.

SR

Selena R.  
Management Accountant  
Construction  
Used the software for: 2+ years

### "Blink review"

January 29, 2024

5.0

Overall experience very good just hope Blink can continue to provide its services for a reasonable price.

Pros

What I like most about Blink is it is quick and easy to use while maintaining security.

Cons

Would be better if you could import batches into the accounting systems and split where required.

Reason for choosing Blink Payment

Did not find anywhere that could provide as good service for a good price

Review Source

TP

Terri P.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Efficient and easy to use system"

January 19, 2024

5.0

This is an excellent service that I use every day and is an integral part of my job.

Pros

Ease of use and that it doesn't log you out after x number of mins

Cons

That I can't pay someone through it - only refund what someone has paid us.

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Terri, thanks so much for your 5-star review! We're glad to hear how user-friendly and efficient you are finding Blink. With regards to paying someone through Blink, we do have a function that allows you to credit a customer's card. This differs from a refund as you can do it independently from a transaction, meaning that the amount is not limited to an original transaction. To find out more about the credit function and enable it on your account, please reach out to your Account Manager.

AP

Alison P.  
Office Administrator  
Textiles  
Used the software for: 2+ years

### "Easy and efficient"

April 15, 2024

4.0

Pros

Uncomplicated and straightforward. The receipt email function is very helpful.

Cons

Miss the "refund" function in dropdown enabling refund to another card.

Review Source

Response from FIDELITY PAYMENT PROCESSING

April 17, 2024

Hello, Thank you for the review! You can use the credit function within Blink to refund to another card however this needs to be enabled within the platform. Feel free to contact our Client Success team and they will be happy to explain this further.

DN

Divivine N.  
Gestionnaire  
International Affairs  
Used the software for: 6-12 months

### "Excellent blink paiement"

March 8, 2025

5.0

Pros

Avec blink le payement est sécurisé il est meilleure il a des fonctionnalités qui sont parfaite il est excellent.

Cons

Je ne pense pas qu'il y est des problèmes à signaler avec cet outil il apporte de bonnes solutions.

Review Source

MB

Matt B.  
Account Executive  
Financial Services  
Used the software for: 1-2 years

### "Amazing product "

January 19, 2024

5.0

Pros

How easy it is to use and how much time it saves us compared to other payment providers

Cons

sometimes glitchy and can be slow to process

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Matt, thanks so much for your 5-star review! We're so glad to hear how user-friendly and efficient you are finding Blink.

GS

Ginette S.  
Commercial Team  
Insurance  
Used the software for: 6-12 months

### "Blink is great"

January 24, 2024

5.0

Far better than previous payment system with payments in the bank the following day

Pros

Ease of use Ability to send payment links and to delay payments

Cons

Nothing found yet we are all very happy with the system

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Ginette, thanks so much for your 5-star review! We're pleased to hear how user-friendly you are finding Blink and our payment link features.

CH

Craig H.  
Partner  
Insurance  
Used the software for: 1-2 years

### "Peace of Mind"

January 19, 2024

5.0

Very good with no issues at all. Easy to login and process a payment.

Pros

I like how easy it is to use and the flexibility of sending a link to a customer to pay online themselves.

Cons

Nothing everything I have used has worked very well.

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Craig, thanks so much for your 5-star review! We're pleased to hear how easy you are finding Blink to use.

VR

Verified Reviewer  
Executive chef  
Hospitality  
Used the software for: 6-12 months

### "So lovely "

February 8, 2024

5.0

Blink software. In my opinion, it's the best software out there

Pros

The caption and the teleprompter So if you haven't tried it yet, give it a shot - I promise you won't be disappointed

Cons

First of all, Blink is incredibly easy to use.

Review Source

WB

Whitney B.  
Personal Lines Broker  
Insurance  
Used the software for: 1-2 years

### "Good honest system"

January 19, 2024

5.0

Pros

ease of use, very quick to take payments

Cons

Very little, address box could be bigger

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Whitney, thanks so much for your 5-star review! We're pleased to hear how easy and quick Blink is to use.

LN

Louis N.  
Sales Executive  
Automotive  
Used the software for: 1-2 years

### "Great product "

January 19, 2024

5.0

Great, allows me to safley process customer payments and provide an instant and professional receipt of purchase

Pros

Streamline, Professional and very easy to use.

Cons

custoemers sometimes question authenticaty of product

Review Source

Response from FIDELITY PAYMENT PROCESSING

February 8, 2024

Hi Louis, thanks so much for your 5-star review! We're pleased to hear how easy you are finding Blink to use.

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