--- title: "Dialaxy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dialaxy Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/10016629/Dialaxy/" page_type: "product" language: "en" --- # Dialaxy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Dialaxy ## What is Dialaxy? Dialaxy is a cutting-edge cloud telephony platform that enables businesses to communicate seamlessly across the globe. With Dialaxy, companies can instantly acquire virtual numbers in over 100 countries, including the USA, Canada, UK, and Australia, allowing businesses to establish a local presence in multiple regions without physical offices. The platform provides a complete suite of communication tools, including voice calls, SMS, MMS, call recording, and voicemail management. These features are accessible via desktop, mobile, and web applications, ensuring teams stay connected wherever they are. Users can assign numbers to team members, configure custom call flows, manage business hours, and block unwanted contacts, making Dialaxy ideal for remote teams, customer support centers, sales teams, and marketing departments. ## What is Dialaxy used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dialaxy?[Manage this product listing](https://www.g2.com/products/dialaxy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dialaxy 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $10 Other, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Dialaxy alternatives Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) ## FAQs about Dialaxy Overview ### What company size and specific industries is Dialaxy built for? Dialaxy is designed for startups and SMEs, especially support and sales teams, SaaS companies, and remote teams that need global communication tools. It fits organizations that rely on virtual numbers, calling, and messaging to manage customer contact across locations and markets. Features and Usability ### What are the key features of Dialaxy? Dialaxy offers CRM, call recording, call routing, and voice mail as core features. It also includes call center management, IVR, and VoIP connection for handling inbound and outbound communications, routing callers through menus, and managing customer contact records within one system. Integrations ### Which third-party tools and platforms does Dialaxy integrate with? Dialaxy connects natively to HubSpot CRM. Getting Started and Support ### What training and onboarding options does Dialaxy offer? Dialaxy provides live online sessions and documentation to support team training and onboarding. Live online sessions can support guided setup and questions in real time, while documentation gives written reference material for self-paced learning and future review of features and steps. Getting Started and Support ### What customer support options does Dialaxy offer? Dialaxy provides email/help desk, a knowledge base, and chat support. These channels give users direct contact and self-service help for common questions. No reviewer feedback is available here, so support quality, response times, and user experience cannot be assessed from the provided data. ## Features AI summary Based on 2,215 Unified Communications reviews Not all Telephony products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) Dialaxy includes **VoIP Connection** and **Call Routing**, giving teams the tools to manage internet-based calling and direct calls to the right agents or departments more efficiently. However, it does not include **Call Monitoring**. Instead, it offers **Call Center Management** (**38%**) and **Call Recording** (**40%**), which provide added oversight and call handling support, helping businesses improve service quality, keep better records of customer interactions, and manage daily communication workflows more effectively. Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Voice Mail Computer-based system that allows users to send and receive voice messages Dialaxy 7 features ### All Features - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Basic Plan $10.00 Other,Per Month Plus Plan $20.00 Other,Per Month Pro Plan $30.00 Other,Per Month ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.