--- title: "Pharos Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pharos Cloud Software - reviews, pricing plans, popular comparisons to other Print Management products and more." source_url: "https://www.capterra.com/p/10016674/Pharos-Cloud/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Pharos Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pharos Cloud ## What is Pharos Cloud? Pharos Cloud is a secure, cloud-native print management solution designed to help enterprises reduce print costs, eliminate print servers, and simplify IT operations. Built for the modern workplace, it enables secure release and direct IP printing from any location while centralizing management across multi-vendor printer fleets. With advanced analytics and real-time visibility, IT teams can optimize print usage, minimize downtime, and increase operational efficiency. Open APIs allow seamless integration with existing enterprise systems, ensuring flexibility and scalability as organizations evolve. Pharos Cloud empowers businesses to support hybrid work environments while future-proofing their print infrastructure. ## What is Pharos Cloud used for? [Print Management](https://www.capterra.com/print-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Pharos Cloud alternatives Highest Rated [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/) Starting price $435.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.0 (1)](https://www.capterra.com/p/10016779/ePS-Printflow/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.7 (84)](https://www.capterra.com/p/99207/ePs-Pace/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars ## FAQs about Pharos Cloud Overview ### What company size and specific industries is Pharos Cloud built for? Pharos Cloud is designed for small, mid-sized, and large organizations with IT and software development teams, including IT managers, system administrators, and infrastructure and operations leaders. It fits companies that need support for technology operations rather than a specific industry sector. Features and Usability ### What are the key features of Pharos Cloud? Pharos Cloud offers print management features such as print job routing, queue management, secure print job release, guest printing, mobile printing, and remote printing. It also includes access controls/permissions, single sign on, two-factor authentication, usage tracking/analytics, reporting and statistics, budget control, and third-party integrations. Getting Started and Support ### What training and onboarding options does Pharos Cloud offer? Pharos Cloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced learning. Getting Started and Support ### What customer support options does Pharos Cloud offer? Pharos Cloud provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, response times, or common frustrations, so user experience with these channels cannot be summarized from review data. ## Features AI summary Based on 370 Print Management reviews Capterra data shows that buyers of Print Management software rank the following features as their top priorities: - **Billing & Invoicing** (**63%** of reviewers rated this feature as critical) - **Multi-Printer Support** (**57%**) - **Secure Print Job Release** (**46%**) Pharos Cloud includes **Multi-Printer Support** and **Secure Print Job Release**, helping organizations manage output across multiple devices while keeping sensitive documents protected until the right user releases them. However, it does not include **Billing & Invoicing**. Instead, it offers other relevant capabilities such as **Print Billing** (**39%**), **Print Job Routing** (**31%**), and **Remote Printing** (**31%**), providing teams with more control over print tracking, device allocation, and offsite printing workflows. These features help businesses manage printing activity more efficiently, reduce waste, and maintain document security across distributed environments. Multi-Printer Support 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Supports printing from multiple connected printers Secure Print Job Release 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Hold print jobs and only release for printing once users have verified their identity at the printer Print Billing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Bill users for print jobs through invoices, debit/credit card payments, or print credits Remote Printing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Print remote documents from multiple devices Device Status Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor the status of devices on the network Multiple Authentication Methods 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Pharos Cloud 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Authentication: Verify the identity of users/devices to enable secure access - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Visualization: Graphical representation of data - Device Status Monitoring: Monitor the status of devices on the network - Document Imaging: Convert paper files into digital images - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - Guest Printing: Allow guests to print from their own device, without preexisting user accounts - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Mobile Printing: Print from mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Printer Support: Supports printing from multiple connected printers - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Print Billing: Bill users for print jobs through invoices, debit/credit card payments, or print credits - Print Job Deletion: Centrally delete print jobs from the queue - Print Job Routing: Route jobs to the most appropriate printer according to customizable rules - Print Management: Helps control, track and monitor printing processes - Print Quotas/Limits: Set quotas or limits for printing from individual user accounts or groups - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Login: At least a username and password is required to access the system - Secure Print Job Release: Hold print jobs and only release for printing once users have verified their identity at the printer - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Custom Quote $3.00 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SI Sergio I. Director, IT Operations Real Estate ### "Good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2025 We have been using Pharos Cloud for few years and just a couple of months ago we implemented a second tenant. If setup correctly, it works very well allowing secure, follow me and direct printing. There are built in dashboards that are very useful if you want to track the usage and costs, but also the status of your printers. It will take a bit to set it up right and you have to know your network well, but once done it will just work, the only maintenance you have to do is add/remove users and printers. Support is also very responsive; they will diligently address your concerns/issues and follow up to make sure you are satisfied with the resolution. Pros It manages all aspects of printing, reporting and monitoring. Does accurate network discovery, including USB attached printers. Cons It is fairly complex to set up, especially if you seek accurate statistics and costs. You have to know your network topology well in order to optimize printing speeds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Duke D. Engineer Insurance ### "LM Pharos Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 5, 2025 Overall our experience has been very positive. The user management section has been a huge help to minimize one off incidents from being escalated to our team by allowing our helpdesk support access. Pros The workflow and ability to sort/filter is extremely useful. It's a clean interface that is easy for anyone to pick up and use. Cons I'm not sure what is even possible to grab, but if we had the ability to have more information about why a device is failing when we go to manage it, it could be helpful when troubleshooting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.