--- title: "CalLite CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CalLite CRM Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/10016683/CalLite-CRM/" page_type: "product" language: "en" --- # CalLite CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CalLite CRM ## What is CalLite CRM? CalLite CRM is the ideal solution for a wide range of companies, managing activities such as Outbound (telemarketing, teleselling), Inbound/Help Desk, Practices/Contracts/PDA, Pyramid/multilevel Sales Networks, appointment making, Surveys/Data Collection, Multi-channel messaging (outgoing and incoming), Reporting and Business Intelligence. ## What is CalLite CRM used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Softphone](https://www.capterra.com/softphone-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CalLite CRM?[Manage this product listing](https://www.g2.com/products/callite-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CalLite CRM 0.0 VS. [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price €10 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (395) Value For Money 0.0 (0) Value For Money 4.7 (317) Customer Service 0.0 (0) Customer Service 4.8 (342) ## CalLite CRM alternatives [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (486)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132405/Five9/) [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141932/Ricochet/) [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) [4.8 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134672/PhoneBurner/) ## FAQs about CalLite CRM Overview ### What company size and specific industries is CalLite CRM built for? CalLite CRM is designed for small to mid-sized businesses in Italy that need customer relationship management for sales and client tracking. The vendor description does not specify particular industries, so the product appears aimed at general business use rather than a specific sector. Features and Usability ### What are the key features of CalLite CRM? CalLite CRM offers CRM, contact and customer databases, lead capture, and lead management for tracking prospects and accounts. It also includes call center management tools such as auto-dialer, predictive dialer, call routing, call recording, IVR, call monitoring, and call reporting, plus chat/messaging and third-party integrations. Integrations ### Which third-party tools and platforms does CalLite CRM integrate with? CalLite CRM integrates with Asterisk, SugarCRM, Vtiger CRM, WhatsApp, and Zapier. These connections cover telephony, CRM, messaging, and automation tools, giving the platform support for five third-party integrations in its catalog. Getting Started and Support ### What training and onboarding options does CalLite CRM offer? CalLite CRM provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does CalLite CRM offer? CalLite CRM offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 699 Auto Dialer reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) CalLite CRM supports **Auto-Dialer** and **Lead Management**, giving sales and call teams a way to place calls faster and keep prospect information organized in one system. However, it does not include **Call Logging**. Instead, it offers other highly rated features, including **Call Recording** (**53%**), **Automatic Call Distribution** (**50%**), and **Call Routing** (**46%**), helping businesses monitor conversations, direct calls to the right agents, and handle inbound and outbound activity more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls CalLite CRM 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Start 10 €10.00 Per User,Per Month Start 20 €7.50 Per User,Per Month Start 30 €6.66 Per User,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ Asterisk](https://www.capterra.com/p/60249/Asterisk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.