# Topline Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Topline Software - reviews, pricing plans, popular comparisons to other Contact Management products and more.

Source: https://www.capterra.com/p/10016736/Topline

---

# 

 Topline Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Topline

## What is Topline?

Topline is a unified AI revenue engine designed for busy professionals and firms to maximize Topline revenue growth while optimizing for efficiency and cost. It incudes all essential business growth tools - lead generation, CRM, AI sales and marketing automation, booking , e-signature and payments — into a single unified platform, eliminating the need for disparate tools and saving both time and money. In addition, the Topline Flex plan streamlines AI & tech adoption by providing dedicated experts, partnering with customers to maximize the platform’s capabilities and executing AI adoption, marketing campaigns or custom projects critical for business expansion. This hybrid AI-Human approach ensures Topline users not only integrate the technology smoothly into their daily operations but can also delegate key tasks to drive tangible growth and success

## What is Topline used for?

[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$497

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Topline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://topline.com&name=Topline)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Topline

5.0 (12)

VS.

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$497

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.0 (957)

Value For Money

4.9 (12)

Value For Money

4.2 (780)

Customer Service

4.9 (12)

Customer Service

4.0 (752)

## Topline alternatives

[4.6 (5,944)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (2,917)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Management

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Management

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Email Marketing

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Landing Pages/Web Forms

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Marketing Automation

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Campaign Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Topline 84 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Software's ability to perform similar action on multiple similar files simultaneously

Track and analyze user behavior within a system or network

Capture contact information by scanning a physical item and having the system automatically extract data from the scan

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Designed for small businesses

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage contacts across multiple mailing lists

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Track and analyze information regarding website visitors

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (12)

4.9

Based on 12 reviews

## Pricing

Value for money

4.9 (12)

Free Trial

Topline OS - Flex Marketing

$497.00

Flat Rate,Per Month

Value for money

4.9 (12)

4.9

Based on 12 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

5.0

Based on 12 reviews

Filter by rating

5(12)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GB

Greg B.

CEO

Health, Wellness and Fitness

### "The all in one management/CRM system of our dreams."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

Could not be more thrilled with every aspect of working with Topline.

Pros

The way all the systems connect, the absolute best tool for every job, and a dashboard to watch how things are progressing. I also love the staff, their knowledge, their top marketing and tech skills, and the price. They are all amazing.

Cons

Nothing. Everything is the best, and they all work together perfectly.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Slack](https://www.capterra.com/p/135003/Slack/)

To have one concise, cohesive system, and to graduate into the best systems possible for now and for our future growth.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Topline

Al the capabilities of the others, but each tool is best-in-class, and the whole system is the best

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Megan R.

Co Owner

Marketing and Advertising

### "CRM on steroids!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 27, 2024

I’m glad we made the switch when we did! We haven’t looked back and are growing faster than ever!

Pros

I love the butler services when I’m stuck but also the mentoring has been a game changer.

Cons

Haven’t had any thus far! It has so many tools it’s mind blowing!

Switched from

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Lack of support and knowledge from their account manager.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Brooke B.

Co-owner

Marketing and Advertising

### "Best platform for marketing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 27, 2024

Topline is helping us take our marketing agency to the next level. The coaching, the platform, and the confidence is all there!

Pros

Topline is the full package!!! Automations, campaign management, CRM, social media, and more! I haven’t found a platform that can do all that Topline does!

Cons

Cons? There’s no such thing with Topline!

Switched from

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Their platform doesn’t include all the features we can get with Topline. Plus their support team isn’t supportive. The price wasn’t even worth what it offered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Maximus P.

CPO

Consumer Goods

### "Incredible Value For Money and Great for Small Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 25, 2024

It's been great for the small team I have. The CRM, automations, and tasks are are main uses and they're all great for the price.

Pros

The vast functionality it has is just incredible. We use it for about everything.

Cons

The workflows are a huge part of what we use topline for and in a lot of places it doesn't have the functionality we need causing us to have to look else where for solutions or come up with complicated work arounds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Lee J.

Owner

Construction

### "Great team for our home services marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2024

Pros

The whole team did a great job coming up with a plan on action for our home services business marketing.

Cons

There are no cons yet. Everything has been smooth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kat C.

Life Coach - Founder

Health, Wellness and Fitness

### "Blown away at first experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2024

Pros

From the moment that I was introduced to Topline I was blown away by the fact that all of these softwares as well as the growth support was available at the price of the subscription. It almost felt too good to be true but the fact that this true is such a testament to the level of care that the people behind this company have for service providers.

Cons

I have yet to run into a con! I am thrilled with this platform.

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Because paying for all of these other platforms is significantly more than what I pay for Topline and is also multiple different platforms as opposed to this platform that encompasses every single thing that I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Anthony J.

President

Health, Wellness and Fitness

### "My Sales Team's New Best Friend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2024

After watching the Onboarding video everything was easy to navigate. I had a great experience with Topline and would highly recommend it to anyone hoping to simplify their life and growth.

Pros

The best part of Topline is how it streamlines everything. We never wasted money on unused features. The automation suite – workflows, surveys, the whole deal – helped us run our business smoothly as a much larger company.

Cons

The only thing I did not like was if you exit Topline you have to get a 2FA code from your email before you get back in. I wish you could stay logged in for a time of your choosing.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reasons for choosing Topline

After reviewing all of the other alternatives and considering price, features, and capability it became obvious who was the best overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

LAUREN W.

FOUNDER

Management Consulting

### "Excellent option for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2024

I find this service to be really beneficial for small businesses. Having managed my consulting practice independently for some time, this had made me recognize the potential for automation and has made me realize that I can effectively run my own business. It cuts out administrative tasks, and i'm excited to further expand my business

Pros

I like the variety of features. As a consultant, I didn't realize I had a need for a lot of the services offered and it made me realize how much I can automate to help grow my business.

Cons

Can't say I have any yet - any questions or issues I have had were quickly addressed by the team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jordan J.

Owner

Printing

### "My Review."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

February 20, 2024

Pros

All in one marketing platform. I honestly need to familiarize myself with the other features. I think a tutorial video that shows how to set everything up would make a great addition.

Cons

No video reviews to help newbs set things up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WP

Will P.

Owner

Retail

### "Great Experience with Topline"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Topline has been a major part in the change of my business plan. They provided both the tools and confidence for me to chase a dream and make it a reality. Our initial 6 month goal was to go to one trade show. I am about to go to my second in only 5 months.

Pros

The customer service has been amazing. I am awful with technology so it has been great having Topline to help explain things.

Cons

I haven’t had enough time to use the software so I have no cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10016736/Topline/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)