# Page 14 | Rilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Rilla the right Speech Analytics solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10016798/Rilla/reviews --- Rilla 4.8 (342) [View alternatives](https://www.capterra.com/p/10016798/Rilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Rilla ## Showing most helpful reviews Showing 326-342 of 342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Jody A. Sales representative Oil & Energy Used the software for: 6-12 months ### "It works great" January 22, 2024 5.0 Overall Rillavoice is a great tool that I use everyday to follow up and review after a meeting. Pros I love the availability to go back and listen to what was said and be able to adjust in areas I may have gone wrong. Cons Talk to text isn’t great. It does not translate exactly what is said Review Source WH Wendy H. Marketing and Sales Director Construction Used the software for: Less than 6 months ### "Rilla is Awesome!" April 12, 2024 5.0 Pros \[sensitive content hidden\] is amazing young guy that showed how Latin American people is great developing the American dream! Love the tool and will help us 10x our own business through our sales warriors Cons Still developing growing technology, so there are some errors still. Review Source AH Aaron H. Area Manager Consumer Goods Used the software for: Less than 6 months ### "What an amazing Tool! A must Have for any buisness" March 29, 2024 5.0 Going to change the way I lead my team and coach them to success! Pros The user friendliness and also \[sensitive content hidden\] is the coolest dude and was extremely helpful in teaching me how to navigate and use this tool to make my team better every day Cons Not much to dislike. I am not computer savvy but \[sensitive content hidden\] helped me overcome it. Review Source NG Nelly G. Project Manager Construction Used the software for: 6-12 months ### "Love Rilla" January 22, 2024 5.0 Help me every day with my sales steps and discussion with my colleagues Pros I can play back and learn tips for next appointment Cons Nothing at all I love everything, Rilla is good for everyone in the company Review Source DB David B. Manager Construction Used the software for: Less than 6 months ### "Review of Rilla" April 12, 2024 4.0 Pros Trackers system with rating scale. Ability to give feedback via text, voice, or video. AI ability to, albeit slowly, learn and adapt to give better feedback Cons AI speed to learn how to improve feedback. Tracker/rating scale a little too specific script focused. Review Source LS Leonard S. Sales Rep Professional Training & Coaching Used the software for: Less than 6 months ### "Leos Rilla review!" January 23, 2024 5.0 For the period of time that, I have been using it. It has been an awesome experience. Pros I'm able to listen to my voice accurately. Cons Upload times, between usage. Other than that, it fine for me. Review Source NY Nathan Y. Service Technician Construction Used the software for: Less than 6 months ### "Service Technician " May 10, 2024 3.0 Pros It allows me to better understand how I talk to customers and how to improve. Cons Sometimes the transcripts are wrong and can mess with the analytics Review Source JR Jon R. Sales zmanager Consumer Services Used the software for: I used a free trial ### "Great for Quality Assurance" April 12, 2024 4.0 Interesting so far. A unique tool we didn’t have before. Pros I enjoy being able to navigate the appointment and know what my advisors are doing. Helps keep quality to a maximum and assures accountability. Cons Transcriptions are not always clear to understand. Review Source NN Nathan N. Solar specialist Renewables & Environment Used the software for: Less than 6 months ### "Must have App for salespeople " January 22, 2024 5.0 10/10 I really like it and use it every day to record and review my consults Pros Very accurate transcription and high quality audio. Great feedback on metrics. Cons The only thing I could possible think of to improve is I wish the recordings shared with you were stored in the app somewhere Review Source JC John C. Owner Construction Used the software for: Less than 6 months ### "Ridealong Timesaver" April 17, 2024 4.0 Pros The ability to encourage and coach my techs without having to ridealong with each one Cons The initial cost was more than I wanted to spend but I believe the investment in our techs will outweigh the shock of the investment Review Source ST STEFANO T. Consultant Construction Used the software for: Less than 6 months ### "Rillavoice " January 22, 2024 5.0 Great and easy to use. Would recommend to any business trying to get better for the employees and clients experience Pros Learn from appointment and adjust. Reduces ride along and give realtime adjustments Cons Nothing. This is a great tool to help in the sales process Review Source BG Bradley G. Plumbing Manager Consumer Services Used the software for: Less than 6 months ### "Rilla end of ride a longs" April 1, 2024 5.0 Great, easy to use, the data points it has are great for coaching and helping team members get better. Pros How easy it is to use it for ride a longs, sending comments and making clips. Cons The speech translation is not the best. Better to listen than try to read. Review Source JV Jamie V. President Construction Used the software for: Less than 6 months ### "Great job!" April 17, 2024 5.0 Pros I love being able to get straight to certain parts of a conversation. Cons Still a little cumbersome to get to the parts of the conversation that we need the most. Review Source BA Brian A. Sales Manager Construction Used the software for: Less than 6 months ### "Must Have Platform" April 15, 2024 5.0 Pros Makes anyone more efficient. Using the features provided has helped coaching and made our team more focused. Cons Nothing. There is literally nothing I liked least about Rilla. Review Source VR Verified Reviewer General Manager Consumer Services Used the software for: Less than 6 months ### "Cutting edge ride along software" April 12, 2024 5.0 The introduction to its use, the ease of use and on the admin side -- all of it has been top notch! Pros The ability for the ai to help get to the crux of our interactions and provide valuable data to help our field personnel. Cons I haven't used it long enough to have any. Review Source NK Natalia K. Service Manager Construction Used the software for: Less than 6 months ### "Timer Saver" April 12, 2024 5.0 Pros Being able to jump in at any given moment and check up on the team without having the need to be with them 24/7. Cons A.I software needs some improvement with transcripts. Review Source mP matthew P. Operation Manager Construction Used the software for: Less than 6 months ### "No More Ridealongs" April 12, 2024 5.0 Pros The way that it allows us to listen to more calls without having to have a manager physically be with every tech at once. Cons Loading times after a call is ran sometimes is delayed Review Source Similar Products Featured