--- title: "Nibble Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nibble Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10016935/Nibble/" page_type: "product" language: "en" --- # Nibble Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Nibble ## What is Nibble? Nibble is an AI Chatbot for eCommerce retailers that lets customers negotiate personalised prices on products or services. For the retailer, Nibble is a much better alternative to clunky voucher codes and brand-damaging blanket discounting. For the customer, it’s a fun, engaging way to get a great discount. Inspired by a negotiation in a Turkish bazaar, Nibble has improved conversion by 50% for some of our clients, and negotiates with users daily on everything from karaoke kits to luxury watches. ## What is Nibble used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nibble?[Manage this product listing](https://www.g2.com/products/nibble/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nibble 0.0 VS. [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting Price $99 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (12) Value For Money 0.0 (0) Value For Money 3.7 (9) Customer Service 0.0 (0) Customer Service 3.9 (9) ## Nibble alternatives [ChatBot](https://www.capterra.com/p/166420/ChatBot/) [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166420/ChatBot/) [VIVI](https://www.capterra.com/p/10011012/VIVI/) [4.0 (4)](https://www.capterra.com/p/10011012/VIVI/#reviews) Starting price $0.05 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011012/VIVI/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) Highest Rated [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/10016935/Nibble/alternatives/) ## FAQs about Nibble Overview ### What company size and specific industries is Nibble built for? Nibble is designed for eCommerce retailers of any company size, including small businesses, mid-market companies, and larger enterprises that sell products online. It is built for retail organizations operating in online commerce and is best suited to businesses focused on digital storefronts and ecommerce sales. Features and Usability ### What are the key features of Nibble? Nibble offers AI and machine learning features for eCommerce, including a chatbot with automated responses and natural language processing. It also supports sales teams and organizations with sales activity management, combining conversation handling and sales workflow features in one product. Pricing ### How much does it cost and what fees or limitations are included? Nibble starts at $99.0 per month per user for the Professional plan, which includes unlimited negotiations and sales. A free version and free trial are also available. The plan adds channel-specific targeting, customizable brand value statements, dwell time and exit-intent triggers, gift-with-purchase offers, and Magento and WooCommerce plug-ins. Getting Started and Support ### What customer support options does Nibble offer? Nibble provides Email/Help Desk support for customer questions and issue resolution. Support details are limited to that channel, and no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,278 Chatbot reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Nibble includes **Automated Responses** and **Natural Language Processing**, so teams can reply faster and better understand user intent during conversations. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can support smarter bot behavior and response improvement over time, helping businesses handle chats more efficiently and providing teams with better tools to manage customer interactions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Control Empowers companies to govern their value streams efficiently and effectively. For eCommerce Intended to be used by online stores For Sales Teams/Organizations Caters to sales teams Nibble 10 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Control: Empowers companies to govern their value streams efficiently and effectively. - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Natural Language Processing: Process and analyze human language in text or audio form - Sales Activity Management: Define, track, and/or automate sales activities and sales processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10016935/Nibble/pricing/) Starter $0.00 It includes: - Shopify app only - Management dashboard - Create rules on single products, categories or the whole store - Single item checkout only - Email customers - Customisable button - Live chat support PROFESSIONAL $99.00 Per User,Per Month It includes: - STARTER plan + - Magento & WooCommerce plug-ins - Dwell time & page revisit triggers - Exit intent triggers - Channel-specific targeting for paid media, email etc. - Timed and recurring rules - Mixed basket checkout - negotiated and full price items - Customisable in-chat Brand Value Statements - In-chat 'gift with purchase' offers ENTERPRISE Custom quote available It includes: - PRO plan, PLUS: - API access for BigCommerce, custom platforms etc. - Negotiate on cart - Average Order Value (AOV) boosting tools - Advanced dashboard and reporting - White label options - Algorithm customization - Workflow and journey customization - Premium support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.