# ICONOMI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ICONOMI the right Cryptocurrency Exchange solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10016975/ICONOMI/reviews

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ICONOMI

4.5 (44)

[View alternatives](https://www.capterra.com/p/10016975/ICONOMI/alternatives/)

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Last updated March 13th, 2026

# Reviews of ICONOMI

Ease of use

4.7

Customer Service

4.1

## Pros and Cons in Reviews

RH

Rok H

Senior Product DesignerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“What I like about the Iconomi platform is that it enables me to find experienced crypto investors that I trust based on my personal preferences.“

February 13, 2024

JS

Jan S

PPC SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, whenever there are any real issues that the community tries to discuss there is virtually no response from the team or some very "politically correct" answer that provides no insight.“

February 11, 2024

JS

Jan S

PPC SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I think it's one of the best products on the market when it comes to ease of use for beginners, although it comes with higher fees than pretty much any CEX.“

February 11, 2024

FR

Fabian R

OwnerRenewables & Environment, 2 - 10 employeesUsed the software for: More than 2 years.

“Also the way they treat early investors in the ICO and people part of the LUNA rugpull is not ideal“

February 11, 2024

JA

Jaka A

head coachSports, Self-employedUsed the software for: 1-2 years.

“Can not withdrawal the money to my bank account“

February 12, 2024

DS

Devraj S

ManagerMedia Production, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Deposit costs are high.“

February 11, 2024

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Yao J.H.M. V.  
Founding Partner  
Hospitality  
Used the software for: 1-2 years

### "Learner in Crypto"

February 11, 2024

4.0

Could have done a lot better, in my humble opinion.

Pros

It is an exchange, a platform that eases access to Crytpo in general

Cons

Lack of pro activity and specific advise to learners like myself. I think I lost many opportunities to have been in profit by now, but I am still in a negative situation.

Review Source

JO

Justus O.  
Project Engineer and Data Scientist  
Oil & Energy  
Used the software for: 2+ years

### "Optimize for mobile "

February 11, 2024

4.0

Nice application for managing funds with multiple coins in them. Nice way to distribute the risk.

Pros

Ease of fund management. Graphs show first impression. Maybe the small amount of detail like performance indicators and co make it so nice to use. Not much to optimize for.

Cons

The Graphs in mobile browser version are not so useful.

Switched from

[Bittrex](https://www.capterra.com/p/252495/Bittrex/)[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)[Binance](https://www.capterra.com/p/252490/Binance/)[Kucoin](https://www.capterra.com/p/255454/Kucoin/)

Ease of use. No stress to trade. Easy to just have skin in the game.

Review Source

JS

Jan S.  
PPC Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Not living up to your potential"

February 11, 2024

2.0

Great for beginners, really bad for an experienced user and I think there's almost no in between. Also, whenever there are any real issues that the community tries to discuss there is virtually no response from the team or some very "politically correct" answer that provides no insight. I think that is the biggest downfall of Iconomi and why it hasn't managed to grow in the last 7 years as much as it should have. You do not remove inactive strategies, you have no rules for poor performing strategies, which doesn't benefit the platform at all. The fact that there are strategies such as CARUS-AR (definitely not the only one) charging a fee while not outperforming BTC in the past 7 years is downright disgusting and I'd classify that as a scam. I haven't seen any effort from Iconomi's side to find fund managers with actual experience and track record to bring them onto the platform and I have no idea why. I think besides marketing this is the thing that has been keeping Iconomi back the most, because it drastically reduces investor confidence in the entire platform.

Pros

I think it's one of the best products on the market when it comes to ease of use for beginners, although it comes with higher fees than pretty much any CEX. In general I like the product, however there are some MAJOR flaws that aren't being addressed and haven't been addressed for a long time now.

Cons

Hidden fees. Horrendous community management which is one of the most important things in crypto and also probably one of the easiest ways to attract new users. Not removing strategies that are inactive or that don't outperform Bitcoin, ESPECIALLY the verified ones. There's literally verified strategies that have gone over a year of radio silence and no restructures and they still have the tag. Why the double standards? Why does a new strategy have to check all of the requirements while the older ones don't follow the same rules? And this has been going on for months, they had time to change how they operate and yet they are still listed and they still have verified tags. Listing new assets is way too slow, I understand there's a process behind it, but I don't see what the problem is with listing an asset that is on 3+ major exchanges. I haven't seen any assets being listed by Iconomi's initiative, it's always listed mostly months after the community has asked for it.

Review Source

Response from ICONOMI

February 20, 2024

Dear Jan, Thank you for your feedback. We value transparency, especially regarding fees. Check our Fees Disclosure page (https://www.iconomi.com/fees-disclosure) for details or contact us for clarifications. Community is vital in crypto. We're committed to improving engagement and communication. We're addressing strategy visibility and performance, ensuring autonomy in strategy selection. Balancing new and old strategies is crucial as the crypto landscape evolves. We aim for fair and transparent rules for all users. Listing assets responsibly, considering liquidity and security, is our priority to offer reliable options. We support users at all experience levels and are compliant with FCA regulations, underscoring our commitment to high standards and trust. For further questions or discussions, feel free to reach out.

MM

Martin M.  
CEO  
Real Estate  
Used the software for: 2+ years

### "ICONOMI review "

February 11, 2024

5.0

Great experience compared to other platform that don’t have active portfolio management. Also comments and post on the platform are important to understand current trends in the market

Pros

Over the years Iconomi has been stable and safe platform to use. I like the consistency of the Iconomi team in providing security as well as user friendly easy to use platform

Cons

Perhaps option to invest in short positions

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Risk management and security as well as active managers with accountable past performance

Review Source

VR

Verified Reviewer  
Anesthesiologist  
Medical Practice  
Used the software for: 2+ years

### "Crypto Management "

February 11, 2024

5.0

Good performance, close contact, clear strategy

Pros

Security and support, easy setup and treatment

Cons

Security for my investment, mobile access

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Treatment and settings, invitation from a colleague

Review Source

AW

Andy W.  
Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great crypto asset management and crypto exchange"

February 12, 2024

5.0

Very happy with iconomi, I use most exchanges but iconomi works the best for onboarding funds and purchasing cryptocurrency. I don’t feel I pay a premium for these services like you do with \[sensitive content hidden\] or Swissborg

Pros

Ease of use, security, incredibly easy interface to use and happy with support level when needed

Cons

Be great if could get access to more cryptocurrencies to buy directly. Would be good if there were access to gains during a bear run.

Review Source

RJ

Rafal J.  
Crypto Manager  
Financial Services  
Used the software for: 2+ years

### "Every crypto investor should know about Iconomi"

February 12, 2024

5.0

I have been with Iconomi since ICO) One of the best crypto platforms.

Pros

\- Easy to use. - Great UX experience. - Strong Community. - Strong management toolkit for crypto managers.

Cons

\- Almost non-analytics to do accounting on trades. Just shows the % when it comes to rebalancing and no history of trades.

Review Source

CZ

Chris Z.  
CEO  
Design  
Used the software for: 1-2 years

### "The safest path to cryptocurrency. "

February 11, 2024

5.0

Pros

Get a look behind the curtain of what goes on with other investors. Even better; instanly copy their strategy and trust in their knowledge to grow your money.

Cons

It doesn't have every coin available on the platform (yet). That's why I still use a different broker besides ICONOMi

Review Source

FS

Floris S.  
Screenwriter  
Arts and Crafts  
Used the software for: 2+ years

### "Great userfriendly platform"

February 11, 2024

5.0

I´m a very happy investor and manager on the platform. I use it daily. It´s very practical for overviewing you portfolio as a whole and to take decisions on that macrolevel. It made me a better investor.

Pros

The ability to start your own fund and develop yourself as a manager. The ability to earn money from investing money from other people.

Cons

They lost so much ether due to the parity hack... Auwch

Review Source

VR

Verified Reviewer  
nature conservation consultant  
Environmental Services  
Used the software for: 2+ years

### "Usage of ICONOMI"

February 11, 2024

5.0

O.k. It is easy to use and understand.

Pros

Easy trading, easy investing... Every thing is user friendly.

Cons

Customer support. As I mentioned in previous lines.

Review Source

GC

Giorgi C.  
Educator  
Alternative Medicine  
Used the software for: 6-12 months

### "Excellent platform"

February 11, 2024

5.0

Pros

Very flexible and allows to withdraw and depost money quite fast

Cons

I dont have any cons but maybe more tutorials and trainigs

Review Source

SJ

Samo J.  
DevOps  
Information Technology and Services  
Used the software for: 6-12 months

### "untipical user"

February 12, 2024

4.0

Pros

Simplicity, user friendyl interface. Stability.

Cons

No real time data (exchange rates, graphs)

Review Source

JA

Jaka A.  
head coach  
Sports  
Used the software for: 1-2 years

### "expiriance"

February 12, 2024

4.0

so far so good. Have a problem with withdrawal the money

Pros

easy to transfer money between difrent products

Cons

Can not withdrawal the money to my bank account

Review Source

TyN

Thiago yuji N.  
Data  
Computer Networking  
Used the software for: Less than 6 months

### "Good platform"

February 11, 2024

5.0

Pros

support and layout, the support was amazing with me, I had some problems and they helped me solve them

Cons

KYC platform, for some reason I was blocked without explanation because they certainly use sumsub, which is the worst of all time, I would recommend having your own KYC team and not leaving a shadow company like sumsub taking over everything

Review Source

MA

Martin A.  
Financial Controller  
Accounting  
Used the software for: 6-12 months

### "Martin Alberts review"

February 11, 2024

4.0

Very user friendly, accessible and clear

Pros

Easy access and use. No frills and excessive advertising

Cons

Nothing, everything was very clear and east to use

Review Source

RH

Rok H.  
Senior Product Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Great platform for easy investing in crypto"

February 13, 2024

5.0

Iconomi provides me with possibility for carefree crypto investments. If Iconomi was not existing I doubt I would ever start with investing in crypto.

Pros

What I like about the Iconomi platform is that it enables me to find experienced crypto investors that I trust based on my personal preferences. Additionally I can set smart rules to protect my investments.

Cons

There is nothing that I would not like about the platform.

Review Source

DP

Dhivesh P.  
Finance Director  
Accounting  
Used the software for: 2+ years

### "Best platform in Crypto!!"

February 11, 2024

5.0

I can't ask for anything more. Have been using for many years now.... highly trustworthy (audited) and first class service and execution!! Would highly recommend to everyone interested in crypto investment or trading.

Pros

The transparency of costs, top performers. Many crypto options and great customer service.

Cons

There is nothing not to like about Iconomi

Review Source

AC

Alejandro C.  
Software architect  
Computer & Network Security  
Used the software for: 2+ years

### "A good relationship "

February 11, 2024

5.0

10 stars, a lot of years with good service

Pros

Platform / the assets system is awesome and super useful

Cons

The fact to no have market orders / rebalances, and have to wait till rebalances

Review Source

FR

Fabian R.  
Owner  
Renewables & Environment  
Used the software for: 2+ years

### "ETFs for crypto fans"

February 11, 2024

4.0

Pros

You can get access to the platform quite fast and easy (standard KYC) and gain access to many strategies (ETF like but for crypto) it's features are limited but that also means beginners won't get overwhelmed

Cons

Fees for sending crypto from iconomi to other wallets. Also the way they treat early investors in the ICO and people part of the LUNA rugpull is not ideal

Review Source

MB

Mark B.  
Data analyst  
Research  
Used the software for: 2+ years

### "Iconomi is great!"

February 11, 2024

5.0

Very good. I love the ease of use and will continue to use it.

Pros

Iconomi is the best way to get into crypto, without knowing much. The platform is very easy to use and it has everything you need to get started on your crypto journey!

Cons

I can't buy separate cryptocurrencies. Hard to credit an account via sepa.

Review Source

DL

Dominik L.  
Doctor of medicine  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

February 11, 2024

5.0

Pros

Easy accesses, great for tracking the crypto market

Cons

The overwiev of the market could be better

Review Source

AF

Andreas F.  
Ceo  
Real Estate  
Used the software for: 2+ years

### "Great investment strategies"

February 11, 2024

5.0

Pros

Easy access to different investment plans and strategies. The app is modern and has great features like overviews, dashboards, alerts.

Cons

Fees exist, sure, they are comparable to other products I'd say.

Review Source

DP

Drejc P.  
Self employed  
Animation  
Used the software for: 1-2 years

### "Easy as 123"

February 11, 2024

5.0

Pros

The app is really easy to use. From deposit to withdrawal I would not leave for other app.

Cons

The monthly fees are a bit high if you want to follow a user that has a good score.

Review Source

SM

Steve M.  
The boss  
Construction  
Used the software for: 2+ years

### "Un utilisateur satisfait"

February 11, 2024

4.0

Pros

It’s simple to manage the strategy with my phone anywhere

Cons

Iconomi don’t allow asset staking. The money is lock without yield

Review Source

mN

marko N.  
self employe  
Logistics and Supply Chain  
Used the software for: 2+ years

### "easy and safe"

February 11, 2024

5.0

overall, very usefull. easy for beginners

Pros

a lot of products and help feateurs to bust profit

Cons

waiting for comfirmation transaction, depositing and withdrawal

Review Source

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