# RapidNPS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RapidNPS Software - reviews, pricing plans, popular comparisons to other NPS products and more. Source: https://www.capterra.com/p/10016981/RapidNPS --- # RapidNPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) RapidNPS ## What is RapidNPS? RapidNPS offers a single dashboard for tracking customer satisfaction across various locations per different tracking sources (employees, sales channels, or product groups), in addition to enhancing Google Reviews rating. It has useful features, including Standard multilingual NPS survey​, Ready-to-share links and QR codes​, Intelligent reputation enhancement, and Location and source tracking. ## What is RapidNPS used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[NPS](https://www.capterra.com/nps-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RapidNPS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://keepgrowup.com/&name=RapidNPS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RapidNPS 0.0 VS. [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $55 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (280) Value For Money 0.0 (0) Value For Money 3.9 (144) Customer Service 0.0 (0) Customer Service 4.3 (233) ## RapidNPS alternatives [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about RapidNPS Features and Usability ### What are the key features of RapidNPS? RapidNPS offers NPS survey structure, pulse surveys, anonymous feedback, and response management for collecting customer input. It also includes campaign analytics, real-time reporting, sentiment analysis, and activity dashboards, plus multi-channel distribution, SMS messaging, email management, access controls, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? RapidNPS starts at free for one location with up to three sources. The Basic plan is $49 per month flat rate for up to three locations, Advanced is $99 per month flat rate for unlimited locations, and Enterprise is $199 per month flat rate for unlimited businesses. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does RapidNPS integrate with? RapidNPS connects natively to Zapier, giving it access to many third-party apps through automation workflows. This integration lets teams connect RapidNPS with other business tools and extend survey and feedback data into broader processes without adding extra manual steps. Getting Started and Support ### What training and onboarding options does RapidNPS offer? RapidNPS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does RapidNPS offer? RapidNPS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so support quality, response times, and common frustrations cannot be assessed from the provided information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases RapidNPS 62 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Capability of a software or system to make decisions and perform actions based on specified conditions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Import and export data to and from software applications Graphical representation of data Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track the usage of certain hashtags Track and monitor a specific set of keywords Distribute a survey via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Identify, track, and respond to negative feedback Calculate NPS of customers Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free $0.00 It includes: - 1 business - 1 location - Up to 3 sources - Unlimited responses - 1 user - 24/7 support - Monthly email reports Basic $49.00 Flat Rate,Per Month It includes: - 1 business - Up to 3 locations - Unlimited sources - Unlimited responses - Up to 3 users - 24/7 support - Weekly email reports - Daily WhatsApp reports Advanced $99.00 Flat Rate,Per Month It includes: - 1 business - Unlimited locations - Unlimited sources - Unlimited responses - Unlimited users - 24/7 support - Weekly email reports - Daily WhatsApp reports Enterprise $199.00 Flat Rate,Per Month It includes: - Unlimited businesses - Unlimited locations - Unlimited sources - Unlimited responses - Unlimited users - 24/7 support - Daily email reports - Daily WhatsApp reports - API access ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.