--- title: "It's Here Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about It's Here Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/10016994/Its-Here/" page_type: "product" language: "en" --- # It's Here Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) It's Here ## What is It's Here? It's Here Delivery's advanced Delivery Management Software (DMS) streamlines last-mile logistics with real-time tracking, route optimization, and centralized order management. Efficiently assign routes, manage drivers, and ensure timely deliveries with accurate ETAs. Add custom services like threshold delivery and furniture assembly. End-user tracking provides live updates and real-time truck location mapping, while direct driver communication and e-signature capture enhance customer interaction. Our DMS supports shipping standards such as Proof of Delivery (POD), Bill of Lading (BOL), manifests, and shipping labels. The dispatch management system allows for manual and automatic setup of delivery time windows, optimizing efficiency. The appointment scheduler automates scheduling and offers a comprehensive view of delivery dates and order statuses. With real-time updates, multiple user access, and comprehensive support, It's Here Delivery ensures smooth logistics operations . ## What is It's Here used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$89 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## It's Here Overview Updated September 2026 AI summary It's Here provides businesses of all sizes with tools for managing deliveries, inventory, and logistics through cloud-based and mobile platforms. Features include delivery tracking, driver and dispatch management, proof of delivery, and reporting. Optional capabilities such as cash on delivery, driver ETA, recurring tasks, and specialized functions for couriers, freight, and restaurants offer flexibility across delivery operations. ## It's Here alternatives Highest Rated [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about It's Here Overview ### Which roles and teams benefit most from It's Here? It's Here benefits operations teams, supply chain staff, and project managers who need visibility into deliveries, scheduling, and task coordination. Sales and marketing teams use it to keep customers informed and support promotions, while executives and business support staff rely on it for oversight, status tracking, and smoother cross-functional communication. Answer based on 10 reviews Overview ### What company size and industries is It's Here built for? It's Here is built mainly for small businesses, which make up 80% of reviewers, with the strongest fit in furniture at 30%. It also serves midsize businesses at 20%, with additional use in chemicals and computer games, each at 10%, and is commonly used for delivery management. Answer based on 10 reviews Features and Usability ### What are the key features of It's Here? It's Here includes 3PL management, warehouse management, and transportation management for logistics operations, plus inventory management, order management, and shipping management. It also offers route management, live driver tracking, proof of delivery, barcode scanning, billing and invoicing, and real-time reporting. Integrations ### Which third-party tools and platforms does It's Here integrate with? It's Here connects natively to Shopify and supports over 40 integrations, including Amazon DynamoDB, BigCommerce, Ecwid, EtsyHunt, EtsyMarketingTool, Managed WooCommerce, OpenCart, SHOPLINE, and Shift4Shop. The catalog also includes platforms and commerce tools such as Magento BI, AspDotNetStorefront, Gambio, and CubeCart. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does It's Here offer? It's Here provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for ongoing use, and videos give teams a visual format for learning product features and steps. Getting Started and Support ### What customer support options does It's Here offer? It's Here provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is organized across self-service and direct contact options, giving users several ways to get help when needed. ## Features AI summary Based on 1,205 Delivery Management reviews Capterra data shows that buyers of delivery management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) It's Here supports all three features that reviewers rate most highly: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, coordinate drivers and assignments more effectively, and plan efficient routes, allowing teams to improve delivery accuracy, reduce delays, and keep operations running smoothly. Delivery Tracking 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Live Driver Tracking 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Mobile Access 5.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Proof of Delivery 5.0 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Dispatch Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed It's Here 98 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Forecasting: Form predictions based on past and present data/trends - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (10) 4.9 Based on 10 reviews ## Pricing Value for money 5.0 (10) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10016994/Its-Here/pricing/) Delivery Scheduler CA$89.00 Flat Rate,Per Month Logistics Master CA$149.00 Flat Rate,Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Ecwid](https://www.capterra.com/p/143648/Ecwid/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Maryam S. Operations Manager Chemicals ### "Effortless Logistics with "it’s here"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2024 As a Logistics Manager at our company, I’ve been using "it’s here" for our logistics, and I’ve got to say, they’re amazing. We sell chemicals for construction like Bitumen and Sulfur, so we need someone who knows their stuff. Their software is super user-friendly and lets us easily manage everything from start to finish. One of the best things about it is the real-time tracking. I can always see where our shipments are, which takes a lot of stress off my shoulders. Handling Bitumen and Sulfur isn’t easy, but these guys really know what they’re doing. They’ve totally nailed the handling and delivery process. We’ve had our fair share of problems with other delivery services—delays, bad communication, and damaged goods. But with it’s here, all that’s in the past. Their team is always ready to help, and they keep us updated every step of the way. Every shipment can have different needs, and they always adapt to what we need. This has really helped us improve our logistics and keep things running smoothly. Their innovative solutions and various services make them a partner we can rely on. If you need a solid logistics service, especially for construction chemicals, I can’t recommend them enough. Pros Of course, their flexibility and ability to adapt to our specific needs. Each of our shipments can have unique requirements, and they always customize their services to meet those needs perfectly. This level of customization has really helped us. Their real-time tracking feature is also very helpful. Plus, their excellent communication and readiness to help whenever needed make them an invaluable partner. Cons I haven't found anything negative about it’s here yet. They've been very accommodating and attentive to our needs, so there haven't been any major issues to mention. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EB Ehsan B. CEO Computer Games ### "Good design and Customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2024 Pros It was easy to set up. Lots of feature that covers a wide range of activities useful for both small and growing companies. Cons It is over delivering in some aspects that would make some activities feel redundant. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PA Patricia A. Business Operations Assistant Packaging and Containers ### "Excellent app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 Pros I like how interactive and easy the app is to use. Cons I think the breadth of the directions could be improved a little. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LO Laura O. Project Manager Food & Beverages ### "A Delivery Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 Pros Consolidation of different packages and flat rate Cons Not same delivery day for some areas in town Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carlos M. Accounring Clerk Legal Services ### "Great app for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 Pros Is friendly user and gives useful information Cons Nothing important to mention, in overall everything is good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SD Sara D. Category Manager Furniture ### "it's here Delivery provides the best all-in-one DMS,WMS, Delivery Scheduler, Fulfillment and Driver App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2024 Pros It is easy to use It has all the required and additional features Its price is good with respect to features and other similar applications Cons I have not faced any bad experiences while using the application Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Arash H. Sales person Furniture ### "Great Usability and very practical" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2024 Pros it has so many great features, like proof of delivery, which is great for making sure that package has arrived safe and sound. another feature that is really helpful is live tracking and route optimization Cons I have no specific cons in mind, and I think it's doing a great job. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KA Kim A E. Dispatch Supervisor Warehousing ### "Gamechanger for our team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2024 Pros I was skepticle at first because we have been doing business for more than ten years just fine, but after seeing the demo, I realized how much my business could improve. And improve it did. We went from six dispatchers often working overtime to one dispatcher working part-time. Our drivers are much more efficient and scheduling has been so easy. The tracking feature has also been effective because our deliveries hardly ever get missed. People know exactly where their package is and what time it's arriving. They are either at home or on their phone to let us in the building, etc. We are super happy with it's here so far. Cons I seriously can't think of anything I don't like about it. When there's a new feature, it does take some learning but their new features have all been very helpful for our business and I love that they are always improving their system even more. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RT Rachel T. Marketing Specialist Retail ### "Great software! Love the Auto-Route feature for routing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2024 Pros It was really easy to set up and get started. Easy integration with Shopify store. App is very intuitive and runs smoothly. Cons So far, haven't encountered any issue with it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Daniel S. Supply Chain Analyst Furniture ### "Great App for last mile. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2024 Customer services is ok; they even have somebody who might not be customer support but speaks Spanish and has helped us a lot. Pros The onboarding process was fast and straightforward. They perfectly understand the need to control routing and have optimized dispatching time. The chance of human error has also been reduced. Cons So far we haven't had a problem with them, we have been working with them for a year only. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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