--- title: "It's Here Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is It's Here the right Third Party Logistics (3PL) solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10016994/Its-Here/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- It's Here 5 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of It's Here Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Operations Manager Used the software for: Less than 1 year ### "Effortless Logistics with "it’s here"" June 5, 2024 5.0 As a Logistics Manager at our company, I’ve been using "it’s here" for our logistics, and I’ve got to say, they’re amazing. We sell chemicals for construction like Bitumen and Sulfur, so we need someone who knows their stuff. Their software is super user-friendly and lets us easily manage everything from start to finish. One of the best things about it is the real-time tracking. I can always see where our shipments are, which takes a lot of stress off my shoulders. Handling Bitumen and Sulfur isn’t easy, but these guys really know what they’re doing. They’ve totally nailed the handling and delivery process. We’ve had our fair share of problems with other delivery services—delays, bad communication, and damaged goods. But with it’s here, all that’s in the past. Their team is always ready to help, and they keep us updated every step of the way. Every shipment can have different needs, and they always adapt to what we need. This has really helped us improve our logistics and keep things running smoothly. Their innovative solutions and various services make them a partner we can rely on. If you need a solid logistics service, especially for construction chemicals, I can’t recommend them enough. Pros Of course, their flexibility and ability to adapt to our specific needs. Each of our shipments can have unique requirements, and they always customize their services to meet those needs perfectly. This level of customization has really helped us. Their real-time tracking feature is also very helpful. Plus, their excellent communication and readiness to help whenever needed make them an invaluable partner. Cons I haven't found anything negative about it’s here yet. They've been very accommodating and attentive to our needs, so there haven't been any major issues to mention. Review Source Octavio Daniel C. Supply Chain Analyst Used the software for: Less than 1 year ### "Great App for last mile. " February 19, 2024 5.0 Customer services is ok; they even have somebody who might not be customer support but speaks Spanish and has helped us a lot. Pros The onboarding process was fast and straightforward. They perfectly understand the need to control routing and have optimized dispatching time. The chance of human error has also been reduced. Cons So far we haven't had a problem with them, we have been working with them for a year only. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Good design and Customer support" March 28, 2024 5.0 Pros It was easy to set up. Lots of feature that covers a wide range of activities useful for both small and growing companies. Cons It is over delivering in some aspects that would make some activities feel redundant. Review Source R Reviewer Dispatch Supervisor Used the software for: Less than 1 year ### "Gamechanger for our team" March 7, 2024 5.0 Pros I was skepticle at first because we have been doing business for more than ten years just fine, but after seeing the demo, I realized how much my business could improve. And improve it did. We went from six dispatchers often working overtime to one dispatcher working part-time. Our drivers are much more efficient and scheduling has been so easy. The tracking feature has also been effective because our deliveries hardly ever get missed. People know exactly where their package is and what time it's arriving. They are either at home or on their phone to let us in the building, etc. We are super happy with it's here so far. Cons I seriously can't think of anything I don't like about it. When there's a new feature, it does take some learning but their new features have all been very helpful for our business and I love that they are always improving their system even more. Review Source Sara D. Category Manager Used the software for: Less than 1 year ### "it's here Delivery provides the best all-in-one DMS,WMS, Delivery Scheduler, Fulfillment and Driver App" March 11, 2024 5.0 Pros It is easy to use It has all the required and additional features Its price is good with respect to features and other similar applications Cons I have not faced any bad experiences while using the application Review Source R Reviewer Marketing Specialist Used the software for: Less than 1 year ### "Great software! Love the Auto-Route feature for routing!" March 6, 2024 5.0 Pros It was really easy to set up and get started. Easy integration with Shopify store. App is very intuitive and runs smoothly. Cons So far, haven't encountered any issue with it. Review Source arash H. Sales person Used the software for: Less than 1 year ### "Great Usability and very practical" March 12, 2024 5.0 Pros it has so many great features, like proof of delivery, which is great for making sure that package has arrived safe and sound. another feature that is really helpful is live tracking and route optimization Cons I have no specific cons in mind, and I think it's doing a great job. Review Source R Reviewer Accounring Clerk Used the software for: Less than 1 year ### "Great app for business" March 12, 2024 5.0 Pros Is friendly user and gives useful information Cons Nothing important to mention, in overall everything is good. Review Source R Reviewer Business Operations Assistant Used the software for: I used a free trial ### "Excellent app" March 18, 2024 5.0 Pros I like how interactive and easy the app is to use. Cons I think the breadth of the directions could be improved a little. Review Source R Reviewer Project Manager Used the software for: I used a free trial ### "A Delivery Solution " March 13, 2024 5.0 Pros Consolidation of different packages and flat rate Cons Not same delivery day for some areas in town Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.