--- title: "SIP-Trunk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SIP-Trunk Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10017057/SIP-Trunk/" page_type: "product" language: "en" --- # SIP-Trunk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SIP-Trunk ## What is SIP-Trunk? Virtual-Call SIP Trunk: One Provider Connecting Your Global Offices Since 2013, Virtual-Call has delivered enterprise-grade SIP Trunking worldwide. Based in Switzerland, we are the only provider connecting headquarters and branches through one connection, one contract, one invoice, and one support team. Our SIP Trunk integrates with IP-PBX systems including Swyx, Starface, Agfeo, Unify, Microsoft Teams, and 3CX. Features: emergency call routing, number portability, national and international DIDs, and toll-free numbers (0800). Serving Europe, Latin America, North America, and the Pacific—reducing administrative complexity by up to 60%. Trilingual support in German, English, and Portuguese ensures seamless assistance. Swiss quality with Oracle Cloud infrastructure delivers near 100% uptime. Scale from 5 to 500+ channels—transparent pricing, no hidden fees. Request your free 14-day trial today. ## What is SIP-Trunk used for? [VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF35 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SIP-Trunk?[Manage this product listing](https://www.g2.com/products/sip-trunk/claim_requests/new?auto=true) ## SIP-Trunk Overview Updated September 2026 AI summary SIP-Trunk delivers cloud-based telephony for businesses of all sizes, offering VoIP connectivity, call center management, call routing, IVR, SMS messaging, and analytics. With features like real-time monitoring, caller ID, and call recording, it supports distributed teams seeking unified voice services. Integrations with Microsoft Teams, STARFACE, and Unify extend compatibility across communication platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SIP-Trunk 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price CHF35 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (698) Value For Money 0.0 (0) Value For Money 4.3 (678) Customer Service 0.0 (0) Customer Service 4.1 (648) ## SIP-Trunk alternatives [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about SIP-Trunk Overview ### What company size and specific industries is SIP-Trunk built for? SIP-Trunk is designed for SMBs and enterprises with IP-PBX systems that need reliable international voice connectivity. It also suits companies with global branches that want a single provider to manage contracts and reduce administrative costs, making it a fit for organizations with distributed communications needs. Features and Usability ### What are the key features of SIP-Trunk? SIP-Trunk offers VoIP connection and VoIP calling features for voice communication, plus call routing, IVR, and caller ID for managing inbound traffic. It also includes call center management, call monitoring, call recording, call tracking, call list management, SMS messaging, and reporting and analytics through activity dashboards. Integrations ### Which third-party tools and platforms does SIP-Trunk integrate with? SIP-Trunk integrates with 3 third-party platforms: Microsoft Teams, STARFACE, and Unify. These integrations cover business communications and telephony environments, giving SIP-Trunk compatibility with widely used calling and collaboration systems. Getting Started and Support ### What training and onboarding options does SIP-Trunk offer? SIP-Trunk provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, learning product features, and checking configuration details at their own pace. Getting Started and Support ### What customer support options does SIP-Trunk offer? SIP-Trunk provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users direct help, self-service answers, and searchable guidance. No reviewer feedback about support quality is available, so the user experience with response times or helpfulness cannot be described. ## Features AI summary Based on 2,215 VoIP reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) SIP-Trunk supports all three of the features reviewers consider most important: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses maintain reliable voice connectivity, direct calls to the right destinations, and oversee call activity more closely, allowing teams to improve call handling, service quality, and day-to-day communication efficiency. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes SIP-Trunk 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Caller ID: Identify the number and contact information of a caller before answering the phone - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Trunk 10 CHF35.00 Flat Rate,Per Month Trunk 20 CHF52.50 Flat Rate,Per Month Trunk 30 CHF64.00 Flat Rate,Per Month ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ STARFACE](https://www.capterra.com/p/175466/STARFACE/)[ Unify](https://www.capterra.com/p/161387/Unify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.