# Neontra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Neontra the right Spend Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10017070/Neontra/reviews

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Neontra

4.2 (49)

[View alternatives](https://www.capterra.com/p/10017070/Neontra/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Neontra

Ease of use

3.9

Customer Service

4.0

## Pros and Cons in Reviews

DV

Daniel V

veteranDefense & Space, Self-employedUsed the software for: Less than 6 months.

“Easy to use, the categorization of transactions are way better then nearly any other site I've used - requires very little maintenance to ensuring everything is budgeted correctly.“

October 1, 2024

TY

Tiffany Y

StudentChemicals, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“The only complaint that I have is the unintuitive and confusing UI, which soured the experience slightly through minor annoyances.“

March 16, 2024

MQ

Melanie Q

StudentCivil Engineering, 51 - 200 employeesUsed the software for: I used a free trial.

“Did a fairly good job on demonstrating the real-time financial status, able to distinguish between bank accounts, investments, loans and other personal assets.“

March 11, 2024

VR

Vicente R

PresidentMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: I used a free trial.

“However, I believe that the average user may struggle to comprehend them, making the interface less inclusive in that regard.“

March 19, 2024

JJ

Jerry J

Home makerHospitality, Self-employedUsed the software for: 6-12 months.

“The level of integration and supported institutions are unbelievably vast.“

July 19, 2024

MA

Mitchell A

StudentComputer Software, Self-employedUsed the software for: I used a free trial.

“The interface, actually finding these features seems fairly challenging sometimes.“

March 8, 2024

PT

Paul T

DirectorMechanical or Industrial Engineering, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“I’ve found the responses from customer service to be timely and helpful.“

December 23, 2024

## Showing most helpful reviews

Showing 1-25 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicole H.  
Marketing and Communications Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Love using Neontra for Budgeting"

July 16, 2024

4.0

Pros

I love that Neontra gives you a full picture of your financials, including spending and saving. I particularly love to use Neontra to budget each month - it gives you all these categories to choose from, you can change the budget month to month if needed, and it connects to your bank accounts so you don't have to worry about importing them every time!

Cons

Neontra takes some time to learn to use, which is a negative on my part, even though I'm pretty tech-savvy and once I learned how to use it, it was easy to continue using. Also, the Neontra app isn't that user-friendly - I mainly use it on my laptop and rarely pull up the app on my phone.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint was closing and I needed a new budgeting option that worked similarly.

Review Source

AS

Andy S.  
Computer engineering architect  
Computer & Network Security  
Used the software for: 6-12 months

### "A perfect mint replacement!"

October 12, 2024

5.0

Once mint went away Neontra is the best alternative.

Pros

A easy way to aggregate all the accounts and transactions so you can have a macro view of your overall financial picture. This is very important to have a deep and accurate understanding of the breakdown so you can make an optimal financial decision. Neontra works for all major institutions cibc eqbank Questrade E\*TRADE Td and more.

Cons

Sometimes the financial connections are not solid but the team is actively working on improving connections issues so far it has been mostly reliable.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

It has closed down and I need to find an alternative

Review Source

LG

Leo G.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "Maybe one day"

June 30, 2025

2.0

I used to pay for the service, but I was dissapointed with how slow the issues were being fixed (if ever). I'm sad because I wanted to support a canadian company, but they are not ready

Pros

Having all my finances in one place so I can track everything in once place. Also, the fact that they are a canadian company

Cons

Constant issues create duplicate accounts and they cannot be merged, so it requires a lot of manual work.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

went out of business a few years ago, so there were few alternatives

Review Source

Response from TXIO

July 3, 2025

Hello Leo, Thank you for taking the time to share your feedback. We understand your disappointment, especially since you wanted to support a Canadian company. We're continuously working to improve our features and support processes, and we'd love the chance to make things right for you. We’ve noticed that some clients, including yourself, have encountered issues with account duplication, and we are actively working on a permanent solution. Currently, merging accounts is not supported. In the meantime, we recommend disconnecting and reconnecting the accounts, which will trigger a new mapping process and allow you to connect new accounts to existing ones. If you’re open to it, we would welcome the opportunity to connect directly to address the issues you’ve faced. Please feel free to contact us at helpdesk@neontra.ca for personalized assistance. We look forward to the opportunity to improve your experience with Neontra. Best regards, Neontra Customer Support Team

VR

Verified Reviewer  
Product Manager  
Online Media  
Used the software for: 6-12 months

### "With Mint's exit, Neontra offers the best replacement at coincidentally the best price."

July 15, 2024

4.0

Positive experience, and I check weekly to understand my spending.

Pros

Pricing, budgeting functions, very deep and varied data views, flexibility in terms of how granular you want to budget. It's all there, and you can go as deep or as shallow as you want. I am able to message the team for fixes and receive updates without the need for my follow up.

Cons

Clunky data syncing, had trouble with Questrade but eventually got it to work (use Flinks). The AI budget builder can be off in terms of their suggested spend buckets, but this is a limitation of the data it has so far. I assume it will improve as time passes.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint closed down and no other alternatives fit my needs, or were far too expensive.

Review Source

DV

Daniel V.  
veteran  
Defense & Space  
Used the software for: Less than 6 months

### "most similar to mint, simple, easy to use."

October 1, 2024

4.0

Love it. Switching from mint to neontra was easy, and was the most similar to mint. Easy to use, the categorization of transactions are way better then nearly any other site I've used - requires very little maintenance to ensuring everything is budgeted correctly.

Pros

It is closest to what mint.com was. Easy to use. Customer service is great if you have requests or problems. Budget is easy to use.

Cons

Waiting for biometric login. The fact that home depot Canada credit cards don't work with it.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

They closed mint.com down. This was the easiest and most similar to mint.com

Review Source

PP

Pranay P.  
Solution Consultant  
Computer Software  
Used the software for: 6-12 months

### "Your one stop Personal Finance app!"

July 13, 2024

5.0

Overall, its been a gret experience using the app. It serves majority of my budgeting and spend tracking needs. I love how it supports integrations and auto sync wide range of financial institutions, somethig that is lacking with its other canadian peers.

Pros

I love the interface and ease of use. Its easi to navigate through different sectioms within the app.

Cons

I wish there was ability to set default sort and ability to save your custom layout.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint was being decommissioned and Neontra was the most appropriate app for the transition.

Review Source

AS

Allen S.  
Chief  
Internet  
Used the software for: 6-12 months

### "Almost perfect"

August 24, 2024

4.0

Pros

Tons of features, the app comes very close to checking all my boxes.

Cons

I have accounts at two institutions that won't connect.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint shut its product down and tried moving everyone to Credit Karma.

Review Source

BG

Benjamin G.  
Main Accountant  
Accounting  
Used the software for: 6-12 months

### "Neontra is great"

July 12, 2024

5.0

At first I wasn't sure going from Mint, the system was basic, but the update are frequent and it get better every time

Pros

The last update allows you to create custom categories so it's way easier to automate.

Cons

The updating of the account sometime crash. It may be on tiers party fault, but it can take a lot of time to fix

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint was closing, so I had to find another alternative to regroup all my accounts at the same place

Review Source

EF

Eric F.  
Musician  
Performing Arts  
Used the software for: Less than 6 months

### "Neontra: A quick, effective way to track finances. "

July 26, 2024

5.0

Pros

Neontras connections to financial institutions make keeping track of current finances easy, and built-in budget features make planning for the future easy as well. The ability to connect to institutions from both the US and Canada is extremely useful as well.

Cons

Neontra has small issues, including issues with tracking credit cards, and a somewhat difficult login on the mobile app. In the app, all is great.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint's service was ended, and I thus needed to find a new way to track my finances.

Review Source

VR

Verified Reviewer  
Me  
Real Estate  
Used the software for: Less than 6 months

### "Best value for your money (literally)"

July 12, 2024

4.0

Very nice app and friendly support. 60$ CAD for a whole year to track and understand your money is a good deal.

Pros

Very nice interface and functionalities in the desktop/browser app.

Cons

The mobile app is like 30% of the full app. For example, for transaction there are no features available on mobile and i was really disappointed until i tried the full desktop app. This will probably be improved later.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Product was discontinued. They stopped supporting it.

Review Source

BN

Braden N.  
Student  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Initial Neontra Thoughts - Has Potential"

March 5, 2024

3.0

The app seems like it has potential but currently is a bit overwhelming and not very user friendly. There’s some bugs that need to be worked out but the idea for this app is definitely there. I think this app needs to have a user guide when first entering the app and helping the user navigate through all the options this app provides. From a new user perspective there’s almost too much going on in the UI. Would have preferred a drop down menu with the various sections under insights, money, cash flow and markets. Again this app has potential but definitely in a stage where there’s a bit too much going on and needs to be more clear for the user.

Pros

\- I like the goals section and being able to apply certain accounts towards the goal - I like that I can look at my accounts all in one place to track how much money I have - I enjoy the section where I can see dividend increases for stocks I’m interested in

Cons

\- Simulator Demo Funds help button does nothing - Slow to add a card and stopped working - Same with adding a stock it’s slow and bugs out - Lots of individual TSX single stocks missing. - Idk where my new watchlists go? - It’s a bit overwhelming for a new user. Needs to be more clear. - I don’t like that I’m stuck with a certain chart view, would be handy to customize or even change the time frame - Don’t like having to log in every time would be nice to have a keep me logged in function

Review Source

MA

Mitchell A.  
Student  
Computer Software  
Used the software for: I used a free trial

### "Interesting concept, could use some polishing"

March 8, 2024

4.0

Reading some reviews I was a little worried I would be able to even login and navigate successfully at all, however the app does seem much more functional now. I still believe there is some work within the user interface as it is pretty overwhelming on a mobile app to navigate. The actual content of the app is great however.

Pros

Neontra seems to have a wide variety of features to be able to understand my finances, set custom goals, tracking, see live data, connect multiple different accounts. It is essentially a great all in one app in terms of the number of features it has.

Cons

The interface, actually finding these features seems fairly challenging sometimes. For example, I would suggest a dropdown menu or a vertical menu instead of horizontal slide menus for items. For example, to find the customer support option, it took me a bit to realize that you needed to swipe on the top menu as on my device the entire bar was filled properly so it just looked like there was only 3 menus (Personal Info, User Settings, Subscribe).

Review Source

MM

Miguel M.  
Engineering student  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Personal Review of Neontra"

March 10, 2024

5.0

Pros

I liked the organization of the app as well as how easy it was to integrate with other products and its a super convenient method of money managements. I also liked the stock ticker integration made it very convenient to keep track of what stocks I want to buy and sell.

Cons

I am a little unsure about having all of my financial info all in one place while it is convenient I would appreciate if they had an extra layer of security like a facial scan incorporated into the app login not only would it ease the access of the app for me but it adds that extra layer of security.

Review Source

TY

Tiffany Y.  
Student  
Chemicals  
Used the software for: I used a free trial

### "A Solid Financial Planning App"

March 16, 2024

4.0

Overall, my experience with Neontra was mostly positive. The application was very useful for financial tracking, and I would recommend the service (I used the free one) to most people who are looking to manage their money. The only complaint that I have is the unintuitive and confusing UI, which soured the experience slightly through minor annoyances.

Pros

Features - There was a great variety of tools and features that, even for a first-time user, encouraged me to manage my money better. App - The availability and accessibility of the app was appreciated and allowed me to track my spending more conveniently. Variety - The sheer amount of options that even represent a lot of assets, such as physical cash.

Cons

Website UI - The UI was very intimidating and a bit confusing for a first-time user. There were many different tabs and blurbs and the overall experience was a bit too cluttered. There was also a scaling issue for smaller-screen laptops, which was what I used. I had to physically scroll the tab to see the far end of the application.

Review Source

KP

Khanh P.  
Student  
Education Management  
Used the software for: I used a free trial

### "Canadian Student Free Trial Review"

March 5, 2024

4.0

Overall a good app, it does the job well but personally for me, who is a student with only concerns to my spending and investments, competitor apps such as the native TD banking and MySpend apps are easier to use and are more convenient.

Pros

The app was easy to use, especially the integrations to link your financial institution and see the spendings and savings in your account analyzed. Overall, the UI is intuitive to use but a tutorial prompt at the beginning when first launching the app would have been a nice feature.

Cons

Though the UI is intuitively easy to use and is well designed, the aesthetic of the app can use improvements. I see a lot of awkward blank spaces and the formatting of the "product" and "charts" pages of the markets tab can use improvement for better visibility.

Review Source

VR

Vicente R.  
President  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Easy to use and really good design"

March 19, 2024

4.0

Pros

What I like most about Neontra is its ease of use. Everything is simplified and the app's design is super convenient for Gen Z users, reminiscent of Instagram or TikTok but for financial aesthetics.

Cons

The interactive charts are somewhat confusing. As someone familiar with math and statistics, I can understand the graphs and diagrams to some extent. However, I believe that the average user may struggle to comprehend them, making the interface less inclusive in that regard.

Review Source

MN

Max N.  
Student  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Casual student use review"

February 24, 2024

5.0

Pros

For someone only mildly interested in Preston finance I found this app easy to get started with and easy to navigate. Part of this was due to the aesthetics and proper use or figures and graphs. Part of this was the ease in which I could load my accounts.

Cons

I experienced some crashing when trying to load in a credit card limit.

Review Source

PT

Paul T.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Could be excellent with some continued work. Just ok for now…"

December 23, 2024

4.0

I would say, so far it’s an ok replacement for Mint with room for improvement which i believe they are trying to do

Pros

It connects with pretty much all of my accounts (except 1). The ability to create transaction rules is ok, but i feel the system should be able to learn from single changes. Also. I’ve found the responses from customer service to be timely and helpful.

Cons

Man accounts continually need to be reconnected. I feel there needs to be a way to prevent this as it was in mint prior to its closure.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint closed so i needed an alternate product

Review Source

CI

Christine I.  
Pricing Specialist  
Veterinary  
Used the software for: Less than 6 months

### "Good Basic Budgeting App"

July 12, 2024

5.0

Pros

I really enjoy being able to link my bank accounts and credit cards directly into the app (even though the connection does not always remain and I need to reconnect frequently) so that I can see everything in one place. The budgeting section is super helpful for our family as we can monitor our spending and make sure we are not going too overboard in certain categories.

Cons

There are a few areas where the app could improve. The biggest one for me is not being able to change the date on transactions to put them in the correct month. Because of how banks work where transactions cannot happen on weekends for direct debits, we sometimes end up with say 2 student loan payments in one month technically and then 0 in the next month. This makes it difficult to actually view your spending per month so if we could change the date on the transaction to move it to the correct month, this would help a lot!

Review Source

SRE

SRI RAM E.  
Director of Technology  
Computer Software  
Used the software for: Less than 6 months

### "One of the Best and Thanks for the free option for small business folks like me"

July 14, 2024

5.0

Pretty good, you are my next choice after the budgeting app which intuit closed

Pros

Free Tier , The calendar that shows weekly expenses , the net worth option to see overall stats, the Goal feature to see how closer I am to reach the target.

Cons

the forecasting tab pulling the data in synch and updating it, it's slow and it shows 3 days old data

Review Source

MJ

Melissa J.  
Operations Representative  
Financial Services  
Used the software for: 6-12 months

### "Great....As long as your main account isn't NEO Financial"

August 19, 2024

3.0

NEO Financial is my main institution, so it's frustrating that I can't get the app/website to download the proper information without having to delete transactions to make the balances add-up. However, the ability to view all my accounts and credit cards definitely does help managing my finances.

Pros

I love being able to see all my accounts together. Even for the FIs that are not available, you still have the option to download the transactions from their website. The budgeting tools are very useful.

Cons

For the financial institution NEO Financial, multiple duplicate transactions continue to appear in the account histories, despite having deleted the account and re-adding it several times. Submitting a case with support was not successful months later.

Review Source

JG

Jeff G.  
NA  
Accounting  
Used the software for: 6-12 months

### "Review of Neontra Product"

August 16, 2024

4.0

I am happy with the overall value of the product and expect it to get better over time.

Pros

I enjoy that I get my financial situation in one place

Cons

The fact that with various sites it has trouble updating.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint stopped being available so I had to find another product.

Review Source

AB

Anis B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A great app that will only get better"

July 11, 2024

5.0

Pros

I come from a mint background and neontra really does a great job at replacing mint in all aspects. It allows to connect to bank accounts, see the whole overview and even allows for live tracking on cryptos.

Cons

One of the things I don't like about Neontra is the security layer that could be better. Having to login every time we open the app is not the best experience

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Since mint was shutting down i looked for an alternative to their platform

Review Source

SV

Sebastian V.  
Administrator  
Accounting  
Used the software for: 6-12 months

### "Great start"

August 4, 2024

4.0

Pros

Easy to learn, affordable, works with all of my accounts, keeps me accountable in my budgets and has good flexible tools

Cons

Account connection issues are very common, app is still obviously under development so there are often bugs, 2 factor authorization seems to mess up account linking

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint shut down functionality and I needed a budget tool for the household/personal

Review Source

OA

Olayinka A.  
Owner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Neontra after 6 months use"

July 23, 2024

3.0

This app fit into a little above average compared to Mint that I have used before.

Pros

Ability to importing transactions when real time update fail is an extremely good option. Also, the cost is quite friendly.

Cons

Some of the bank accounts upload are not reliable to seamlessly update and usually fail, especially Cambrian and PC financials. Helpdesk are a little slow or not responsive.

Reason for choosing Neontra

Neontra seem to be the most realistic for me.

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)

Mint was shutting down its product earlier this year.

Review Source

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