# Link Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Link Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/10017089/Link

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# 

 Link Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Link

## What is Link?

Link is an integration platform made to help your enterprise manage all the processes related to data integration with a strong focus on involving your front-line staff in the entire integration lifecycle - from building connections and day-to-day support to monitoring and reporting. No matter who you are connecting with, Link transforms the integration process into a transparent end-to-end experience by opening it up to all business units. Supports all standards, formats, and protocols.

## What is Link used for?

[EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)[Distribution](https://www.capterra.com/distribution-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€850

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bizbrains.com&name=Link)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Link

4.4 (9)

VS.

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting Price

€850

Flat Rate, Per Month

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (9)

Ease Of Use

4.6 (39)

Value For Money

4.5 (4)

Value For Money

4.9 (39)

Customer Service

3.9 (7)

Customer Service

4.9 (39)

## Link alternatives

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10017089/Link/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Mapping

3.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track the management and flow of data throughout the organization

Real-Time Data

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Receive data and information in real time

Alerts/Notifications

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Transformation

3.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Exceptions Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Automated handling of non-compliant EDI transmissions.

Multiple Format Support

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Link 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Track and manage adherence to policies for any service, product, process, or supplier

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Manage, store and organize emails within the system or via third-party apps

Integrate with existing ERP systems

Automated handling of non-compliant EDI transmissions.

Form predictions based on past and present data/trends

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (9)

4.0

Based on 9 reviews

## Pricing

Value for money

4.5 (4)

Link Essentials

€850.00

Flat Rate,Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (7)

3.9

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(4)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RB

Rikke B.

IT Integration Manager

Wholesale

### "Gives the supporters the ability to support at developers to develop"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 6, 2024

Pros

Easy to use and we are able to use the conversion tables within our mappings which means that the supporters are able to customize a lot without developer involvement

Cons

In Link 2.12 we lack the possibility to use the test tool in the gui. Further it would be nice to save selected view so you don’t have to redo them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OG

Ole G.

It project

Consumer Goods

### "Getting started"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 5, 2024

Pros

Hope it will be easy to add more customers

Cons

Not sure yet. Still quite a new thing for us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lone H.

System Specialist and Analyst

Translation and Localization

### "Helpfull system for EDI"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 31, 2024

It helps us in the everyday work with minimizing manual orders from our customers. It saves ressources for us.

Pros

We use it as an integration between our customers data and our main system. Link can translate the data into something usefull.

Cons

We are not able to make small changes ourselves but have to contact and wait for Support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nikoline S.

System Specialist and Analyst

Logistics and Supply Chain

### "Review....."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 31, 2024

Pros

I like that I can follow all documents and see both the incoming document and the outgoing document. This gives me a nice overview of how we use tha data that comes from our customers.

Cons

It is hard for us to set up new partners. We are very much dependent on Bizbrains to be able to help us. We would very much like to be able to do the mapping usself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tobias M.

Product Owner and People Lead

Apparel & Fashion

### "Great Product to work with EDI"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 31, 2024

Overall happy with the product - looking forward to LINK 3 version to get more out of the platform

Pros

The setup of patners and distribution and the tracking of it afterwards. Super easy - could be better UI/UX

Cons

it takes to many clicks to setup distributions, alerts reporting etc. there is possibility for automation which could remove these clicks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Peter L.

Senior specialist

Renewables & Environment

### "Works well"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

May 29, 2024

Pros

Ease of use, good support, full transparency

Cons

It’s a very simple but a bit nerdy user interface

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jannik G.

EDI Manager

Medical Devices

### "EDI made easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 29, 2024

Pros

Business employee friendly UI and a technical engine which can do magic

Cons

We’re still on Link 2 and is missing the features in Link 3

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

To get self service and to lower the implementation time

Alternatives considered

[Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Karina Marie A.

Senior integration consultant

Wholesale

### "Link up your Daily work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 29, 2024

Pros

Easy to access User friendly Great tool to support both internal colleagues and customers and suppliers

Cons

Would be great to have a possibility to save your own grids

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mikkel I.

Business Development Director

Information Technology and Services

### "B2B Integration as it should be"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 29, 2024

In my opinion its by far the best product for B2B Integration (And I have tried a lot)

Pros

LINK is a product designed for the implementation AND support for B2B Integrations with enablement of business users

Cons

There is some initial work to be done to implement LINK into your infrastructure and dataformats

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10017089/Link/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)