--- title: "Link Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Link Software - reviews, pricing plans, popular comparisons to other EDI products and more." source_url: "https://www.capterra.com/p/10017089/Link/" page_type: "product" language: "en" --- # Link Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Link ## What is Link? Link is an integration platform made to help your enterprise manage all the processes related to data integration with a strong focus on involving your front-line staff in the entire integration lifecycle - from building connections and day-to-day support to monitoring and reporting. No matter who you are connecting with, Link transforms the integration process into a transparent end-to-end experience by opening it up to all business units. Supports all standards, formats, and protocols. ## What is Link used for? [EDI](https://www.capterra.com/edi-software/)[Integration](https://www.capterra.com/integration-software/)[Distribution](https://www.capterra.com/distribution-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €850 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bizbrains.com&name=Link) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Link 4.4 (9) VS. [4.6 (95)](https://www.capterra.com/p/123016/Cleo/reviews/) Starting Price €850 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (9) Ease Of Use 4.3 (51) Value For Money 4.5 (4) Value For Money 4.4 (47) Customer Service 3.9 (7) Customer Service 4.6 (50) ## Link alternatives [4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (11)](https://www.capterra.com/p/15101/Accolent-ERP/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Link Overview ### What company size and specific industries is Link built for? Link is designed for organizations in wholesale distribution, retail, supply chain, manufacturing, third-party logistics, trading partners, automotive, logistics, government, and finance. The description does not specify company size, but the broad sector coverage suggests it is built for businesses across multiple industries rather than a single segment. Features and Usability ### What are the key features of Link? Link offers ERP integration, forecasting, and monitoring as core features. It also includes AS2 capability, data import/export, data mapping, data synchronization, and data transformation, plus activity dashboard, alerts/notifications, compliance management, reporting/analytics, SSL security, and user management for handling multiple data sources and formats. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Link offer? Link provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does Link offer? Link offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so support experience details cannot be assessed from the provided catalog data. ## Features AI summary Based on 498 EDI reviews Capterra data shows that buyers of EDI software rank the following features as their top priorities: - **Data Import/Export** (**54%** of reviewers rated this feature as critical) - **Data Mapping** (**65%**) - **Data Transformation** (**49%**) Link supports all three of the features reviewers rate most highly: **Data Import/Export**, **Data Mapping**, and **Data Transformation**. Together, these capabilities help businesses move data between systems, match fields accurately across trading partners, and convert information into the required formats, allowing teams to handle EDI workflows with fewer manual steps and better data consistency. Data Transformation 3.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Multiple Format Support 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Third-Party Integrations 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Alerts/Notifications 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Mapping 3.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track the management and flow of data throughout the organization Real-Time Data 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Receive data and information in real time Link 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Track and manage adherence to policies for any service, product, process, or supplier Import and export data to and from software applications Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Manage, store and organize emails within the system or via third-party apps Integrate with existing ERP systems Automated handling of non-compliant EDI transmissions. Form predictions based on past and present data/trends Observe and track the demand, usage, progress or quality of a system, product, or user Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.5 (4) Link Essentials €850.00 Flat Rate,Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 9 reviews Filter by rating 5(4) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Rikke B. IT Integration Manager Wholesale ### "Gives the supporters the ability to support at developers to develop" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 6, 2024 Pros Easy to use and we are able to use the conversion tables within our mappings which means that the supporters are able to customize a lot without developer involvement Cons In Link 2.12 we lack the possibility to use the test tool in the gui. Further it would be nice to save selected view so you don’t have to redo them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OG Ole G. It project Consumer Goods ### "Getting started" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 5, 2024 Pros Hope it will be easy to add more customers Cons Not sure yet. Still quite a new thing for us Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LH Lone H. System Specialist and Analyst Translation and Localization ### "Helpfull system for EDI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 31, 2024 It helps us in the everyday work with minimizing manual orders from our customers. It saves ressources for us. Pros We use it as an integration between our customers data and our main system. Link can translate the data into something usefull. Cons We are not able to make small changes ourselves but have to contact and wait for Support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nikoline S. System Specialist and Analyst Logistics and Supply Chain ### "Review....." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 31, 2024 Pros I like that I can follow all documents and see both the incoming document and the outgoing document. This gives me a nice overview of how we use tha data that comes from our customers. Cons It is hard for us to set up new partners. We are very much dependent on Bizbrains to be able to help us. We would very much like to be able to do the mapping usself. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tobias M. Product Owner and People Lead Apparel & Fashion ### "Great Product to work with EDI" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 31, 2024 Overall happy with the product - looking forward to LINK 3 version to get more out of the platform Pros The setup of patners and distribution and the tracking of it afterwards. Super easy - could be better UI/UX Cons it takes to many clicks to setup distributions, alerts reporting etc. there is possibility for automation which could remove these clicks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Peter L. Senior specialist Renewables & Environment ### "Works well" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 29, 2024 Pros Ease of use, good support, full transparency Cons It’s a very simple but a bit nerdy user interface Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jannik G. EDI Manager Medical Devices ### "EDI made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 29, 2024 Pros Business employee friendly UI and a technical engine which can do magic Cons We’re still on Link 2 and is missing the features in Link 3 Switched from [Carbonite](https://www.capterra.com/p/223152/Carbonite/) To get self service and to lower the implementation time Alternatives considered [Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Karina Marie A. Senior integration consultant Wholesale ### "Link up your Daily work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 29, 2024 Pros Easy to access User friendly Great tool to support both internal colleagues and customers and suppliers Cons Would be great to have a possibility to save your own grids Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mikkel I. Business Development Director Information Technology and Services ### "B2B Integration as it should be" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 29, 2024 In my opinion its by far the best product for B2B Integration (And I have tried a lot) Pros LINK is a product designed for the implementation AND support for B2B Integrations with enablement of business users Cons There is some initial work to be done to implement LINK into your infrastructure and dataformats Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10017089/Link/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.