--- title: "Pike Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pike Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/10017095/Adjera/" page_type: "product" language: "en" --- # Pike Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pike ## What is Pike? Pike is the Operating System built for service based firms looking to centralise project planning, managing and invoicing. Pike bring all aspects of your workflow such as visual planning, resource management, time tracking, invoicing, reporting and more into a powerfully designed application. Key values: - Save valuable time on recurring admin work - Visually appealing and easy to navigate - Simplicity at its core - High performance with the latest tech - Focused on output rather than management Key features include: - Project views (Kanban, Gantt and List) - Precise time tracking - Ressource management - Project invoicing - Project budgetting - AI search and assistant - AI command from natural language prompts ## What is Pike used for? [Project Management](https://www.capterra.com/project-management-software/)[Dashboard](https://www.capterra.com/dashboard-software/)[Kanban Tools](https://www.capterra.com/kanban-tools-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pike?[Manage this product listing](https://www.g2.com/products/pike/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pike 5.0 (2) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $29 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (1,872) Value For Money 5.0 (2) Value For Money 4.3 (1,275) Customer Service 5.0 (2) Customer Service 4.4 (1,210) ## Pike alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,893)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) ## FAQs about Pike Overview ### What company size and specific industries is Pike built for? Pike is designed for service-based businesses, especially consulting firms and agencies. It fits companies that deliver professional services and need software suited to client work, project management, and recurring service operations rather than product-based sales. Features and Usability ### What are the key features of Pike? Pike offers project management features such as task planning, assignment management, GANTT charts, timeline management, and milestone tracking. It also includes time tracking, billing and invoicing, reporting and analytics, workflow automation, role-based permissions, and AI Copilot tools for text generation, summarization, and natural language search. Integrations ### Which third-party tools and platforms does Pike integrate with? Pike connects natively to over 30 integrations across AI, productivity, CRM, and finance tools. Key integrations include ChatGPT, Claude, Copilot, Gemini, Gmail, Google Calendar, Google Docs, Google Drive, HubSpot CRM, Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Power BI, Deltek Maconomy, Deltek Vantagepoint, and Deltek WorkBook. Getting Started and Support ### What training and onboarding options does Pike offer? Pike offers in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars provide group instruction, documentation offers written reference material, and videos provide on-demand walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Pike offer? Pike provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to get help through self-service and direct contact, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 29,194 Dashboard reviews Capterra data shows that buyers of project management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Pike supports all three of the features reviewers identify as most important: **Deadline Management**, **Project Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses keep projects on schedule, track hours accurately, and manage timelines with greater control, allowing teams to plan work more effectively and stay accountable to deadlines. Reporting/Project Tracking 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Task Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Availability Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Collaboration Tools 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Forecasting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Kanban Board 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Visualization tool to organize and optimize tasks and track their status at every stage of workflow Pike 196 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Autonomous Task Execution: Completes tasks independently without constant human intervention - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Baselining / KPIs: Track key performance indicators or baseline assessments throughout project lifecycle or across multiple projects. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Bug Tracking: Monitor and track bugs and issues in the system. - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar View: Planned projects are mapped to a schedule with due dates and deliverables detailed day-by-day. - Capacity: Monitor capacity in real time to track resource use and identify bottlenecks. - Change Management: Track and monitor efficient handling of all changes/transitions - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Creation & Assignment: Create and assign tasks for individual users with details and due dates. - Credit Card Processing: Accept and process credit card transactions - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Dashboard Creation: Creation and customization of dashboards - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Decision Making: Makes informed choices based on available data and objectives - Dependencies: Manage dependencies between projects from one or multiple portfolios. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Dates: Set deadlines and milestones for tasks, manually or automatically (based on project templates). - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Functions/Calculations: Perform various mathematical calculations using the data - GANTT: Provide visual representations of tasks, dependencies, and progress. - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Mass Updates: Allows users to update multiple tasks at the same time, accross multiple projects. - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Messaging: Communicate using messages within the system - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile App: Access the system via a mobile application - Mobile Dashboards: View and present dashboard on mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Currency: Manage and handle various international currencies - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multi-Language: Manage and support multiple languages - Multi-step Planning: Ability to break down and plan multi-step processes - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Projects: Ability to handle several projects simultaneously - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Search: Ability to interact with the application using human languages such as English - Negative Feedback Management: Identify, track, and respond to negative feedback - Network Diagram: Diagram that depicts connections among nodes in a network - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Private Dashboards: Share dashboard screen within private user groups - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Budgeting: Associate a budget with a project and allocate it accordingly by task or resource. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Map: Projects can be mapped out with milestones, due dates, deliverables and interdependencies. - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Public Dashboards: Publish dashboard publicly on various platforms - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Allocation: Assign available resources to various projects and tasks - Resource Definiton: Create human and material resources and categorize them based on skills and other criteria. - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timeline Management: Manage a detailed schedule of a product plan - To-Do Lists: Each user can view their list of tasks to be completed without having access to other tasks. - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Views: Create customized project views for internal and external purposes (eg: for customers). - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Core $29.00 Per User,Per Month Growth $49.00 Per User,Per Month Scale $99.00 Per User,Per Month Enterprise Custom pricing Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HJ Hamza J. Tech strategy senior manager Management Consulting ### "Great tool for any consulting operations needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Pike gives us a clean, modern tool that my consultants actually enjoy using, while still satisfying all of Deloitte's enterprise ERP and compliance requirements. It eliminated our reliance on messy spreadsheets and helps us manage project profitability in real time. Pros Pike makes daily time entry painless, so my team actually logs their hours without constant nagging. Seeing live budget burn and team capacity in real time saves us from waiting on slow corporate finance reports. It feeds all our project and billing data directly into Deloitte’s enterprise ERP without breaking our custom accounting rules. Cons Setting up the initial sync with Deloitte’s enterprise ERP took a few extra weeks of internal IT and security approvals. The mobile app is fine for dropping in hours on the go, but you need a desktop browser to handle complex resourcing or project setup. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) [Trello](https://www.capterra.com/p/211559/Trello/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing Pike Mainly because the setup seemed easier and the resource management was exactly how we wanted it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 24, 2026 Hi Hamza, we appreciate the feedback and positive review. Even in a special case like this integration with your Deloitte team, we see great success in getting consultants onto a simpler and more integrated platform. Best, Sébastien CEO, Pike IR Ivana R. Marketing Professional Computer Software ### "Adjera is a must try for simplicity yet powerfull tasks management. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2024 Pros That it's super easy to use and takes no time to learn. I also like the planned features to come, such as predictive actions based on client needs and people availability and skills. Cons That it's fairly new and does not have a lot of features for reporting or billing. It does have a dashboard to show key data on projects, and people. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reasons for choosing Pike Because it was on a free early trial, and it seemed more intuitive and easy to use, with less feature complexity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2026 Hi Ivana, thank you for using Pike and for getting such great us out of the platform. We've since improved a lot our reporting and billing capabilities with custom dashboards from over 100 data points as well as native invoicing and integration with systems like QuickBooks and Xero. Best, Sébastien Co-founder at Pike ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.