# Black Crow AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Black Crow AI Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/10017099/Black-Crow-AI

---

# 

 Black Crow AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Black Crow AI

## What is Black Crow AI?

Black Crow AI is a Shopify tool that uses machine learning to predict shopping behavior patterns to efficiently acquire and retain more customers across digital marketing channels. The platform enables eCommerce brands to manage customer data, personalize customer relationships across marketing channels, create email and SMS lists through more opt-ins, and more. Key features include privacy-friendly tracking, customer tracking, and user recognition. Key Benefits: - Grow email and SMS lists through more onsite opt-ins. - Increased abandonment email/SMS flows. - Better personalization and customer-journey identification.

## What is Black Crow AI used for?

[Machine Learning](https://www.capterra.com/machine-learning-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Black Crow AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.blackcrow.ai/&name=Black Crow AI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Black Crow AI

4.9 (8)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.5 (43)

Value For Money

4.4 (7)

Value For Money

4.3 (38)

Customer Service

4.5 (8)

Customer Service

4.4 (39)

## Black Crow AI alternatives

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Lebesgue](https://www.capterra.com/p/238852/Lebesgue/)

[4.9 (43)](https://www.capterra.com/p/238852/Lebesgue/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/238852/Lebesgue/)

[SAS Customer Intelligence 360](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/)

[4.9 (8)](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/#reviews)

Starting price

$8000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/)

Highest Rated

[Pecan](https://www.capterra.com/p/199700/Pecan/)

[5.0 (1)](https://www.capterra.com/p/199700/Pecan/#reviews)

Starting price

$950.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/199700/Pecan/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Machine Learning

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Natural Language Processing

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Ad Optimization

Perfecting the ads according to audience by adding relevant images, CTA buttons, keywords and more.

Black Crow AI 98 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Perfecting the ads according to audience by adding relevant images, CTA buttons, keywords and more.

Manage advertising space and its sales within your network or publication

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzes the amount of credit that should be assigned to sales and conversion touchpoints.

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Examine established processes and records to ensure accuracy, compliance, and policy adherence

Track and analyze user behavior within a system or network

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Examine large amounts of data to uncover hidden patterns, correlations, and other insights

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Track the performance of marketing campaigns across multiple channels.

Manage various distribution channels, build relations with channel partners, and track their performance

Analytics that breaks the data in a data set into related groups/categories.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Publish and distribute content to targeted audiences

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Track user conversions from all digital sources

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Merge data from multiple sources to a single data set

Import, collect, and capture data from multiple sources

Grouping log entries based on similar attributes.

Clustering or grouping objects based on data similarities

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Ability to handle large datasets

Connect to big data sources

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Forecast customer demand using historical insights and simulations

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Used by marketers and advertisers

For Retail Stores

Form predictions based on past and present data/trends

Tracking the status of previously identified performance measurements

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Automate workflows and trigger campaigns based on customer actions

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Process of testing an ML algorithm by feeding it training data to learn from

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Evaluate the impact of each touch point that drives a conversion

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Drag and drop/visual interfaces that allow non-tech users to build without writing code

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Analyzing historical and current data and generating a model to help predict future outcomes.

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send promotional campaigns or transactional messages via text messages

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Series of data points indexed in time order

Review data from past periods to reveal recurring tendencies and predict future performance

Track visitors and purpose of visits

Track and analyze information regarding website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.9 (8)

4.9

Based on 8 reviews

## Pricing

Value for money

4.4 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (7)

4.4

Based on 7 reviews

## Integrations

[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 8 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Aaron W.

Sr. Conversion Manager

Sports

### "Black Crow Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 7, 2024

It's been a good, smooth experience, that overall seems beneficial.

Pros

It was easy to work with their team to get things up and running.

Cons

It can be a little difficult in determining a realistic attribution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

KAITLIN B.

Digital Marketing Manager

Apparel & Fashion

### "Black Crow "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 7, 2024

The reps at Black Crow AI are incredibly helpful, making the experience truly excellent!

Pros

I enjoy using Black Crow AI because its advanced capabilities provide efficient analysis of textual data, leading to valuable insights that enhance customer engagement, fraud detection, and decision-making processes.

Cons

sometimes hard for me to understand data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Peter T.

VP, Head of Growth

Consumer Goods

### "Awesome team, innovative technology"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2024

Pros

Black Crow has been extremely valuable in helping us navigate changes in IOS privacy.

Cons

Nothing at the moment stands out. We'd like to see them fill more service areas in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sean M.

founder

Consumer Goods

### "Great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2024

Pros

I rarely write reviews, but Black Crow has amazing customer service and they truly make it a no-brainer for your business to implement their software. Plenty of software solutions promise results without much to back it up - but Black Crow proves their ROI and lets the results speak for themselves. I have referred multiple businesses and will continue to do so!

Cons

Not much that I can even think of - it's been great to work together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nicholas H.

Director of Ecommerce

Apparel & Fashion

### "Good foundation for next-level segmentation"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

March 7, 2024

Pros

The added visibility that then I can turn into campaign/flow action has been game-changing.

Cons

The learning curve with our entire team took some time where we were paying for the solution without fully leveraging it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anthony C.

Founder

Apparel & Fashion

### "Great Product for Incremental Lift Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 6, 2024

Been a great experience and would recommend and have recommended to others. Enjoy that they're constantly trying to improve the product and allow for different use cases.

Pros

The team was great in implementation and showing what BCAI could do. They graciously extended their trial period for us so we could fully understand the product and how it would impact our bottom line. We definitely can see the benefits of using BCAI in our advertising and marketing.

Cons

There's not much that we don't like. We see incremental lift for our Meta marketing and so as long as it pays for itself we are happy to continue using. We haven't really seen any major benefit from BCAI on Snap or TikTok but maybe that's just us.

Reasons for choosing Black Crow AI

The setup was very easy and we were able to see potential results over a long period of time in order to make the decision. The ability to have a long trial and to see the differences

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Paige M.

Marketing Manager

Food & Beverages

### "Fantastic platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2024

Pros

Capturing more customer emails and generating more revenue through abandoned browse/cart email flows.

Cons

It's still early but we have found no cons thus far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jennifer D.

Digital Marketing Manager

Automotive

### "Black Crow Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2024

Pros

It helps make informative decisions. It allows platforms like Meta to compete with high ROAS channels like Google. It allows us to scale spend to other platforms.

Cons

Black Crow isn't paired with the CTV channel we use, MNTN.

Switched from

[Tomi.ai](https://www.capterra.com/p/233692/Tomiai/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10017099/Black-Crow-AI/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)