---
title: "Feedback Loop Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Feedback Loop Software - reviews, pricing plans, popular comparisons to other Survey products and more."
source_url: "https://www.capterra.com/p/10017152/Feedback-Loop/"
page_type: "product"
language: "en"
---

# 

 Feedback Loop Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Feedback Loop

## What is Feedback Loop?

Feedback Loop is a 360 Peer Feedback tool for the college classroom that easy to use for instructors and sleek and engaging for students. Feedback Loop works entirely within the Learning Management System (LMS) and is efficient to use even for very large courses with tools for analyzing survey results at scale and the ability to generate a tailored performance report for each student with a single click.

## What is Feedback Loop used for?

[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Feedback Loop?[Manage this product listing](https://www.g2.com/products/feedback-loop-feedback-loop/claim_requests/new?auto=true)

## Feedback Loop Overview

Updated September 2026

AI summary

Feedback Loop enables midsize and enterprise organizations to collect and analyze feedback using customizable surveys and templates. Supporting survey building, feedback management, and multi-channel distribution, it offers data analysis tools, real-time data, and visual analytics. Features such as mobile surveys, email reminders, and third-party integrations are available via its cloud-based, web-accessible deployment.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Feedback Loop

5.0 (1)

VS.

[4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$15

Per User

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (1,781)

Value For Money

5.0 (1)

Value For Money

4.4 (1,409)

Customer Service

5.0 (1)

Customer Service

4.3 (1,340)

## Feedback Loop alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)

[4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191055/SurveyHero/)

## FAQs about Feedback Loop

Overview

### What company size and specific industries is Feedback Loop built for?

Feedback Loop is designed for higher education institutions of all sizes, including colleges, universities, and other academic organizations. It targets the education sector, especially teams that need a feedback management tool for student, faculty, and campus-related communication and review processes.

Features and Usability

### What are the key features of Feedback Loop?

Feedback Loop offers survey builder and customizable questions, templates, and fields for collecting feedback. Core capabilities include pulse surveys, mobile survey, multi-channel distribution, and email reminders. It also includes real-time reporting, visual analytics, data analysis tools, data import/export, feedback management, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Feedback Loop offer?

Feedback Loop provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for features and steps, and videos provide visual walkthroughs for self-paced learning and review.

Getting Started and Support

### What customer support options does Feedback Loop offer?

Feedback Loop provides email/help desk support and a knowledge base. Support information is limited to these channels, so users can contact the team through tickets or search help articles for guidance.

## Features

AI summary

Based on 10,704 Survey reviews

Capterra reviewers highlight these as the features buyers care about most when choosing survey software:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

Feedback Loop includes **Customizable Questions** and **Survey Builder**, so teams can tailor surveys to different audiences and create forms without added complexity. However, it does not offer **Surveys & Feedback**. Instead, it provides other important capabilities that reviewers also value, including **Customizable Fields** (**49%**), **Reporting/Analytics** (**45%**), and **Data Import/Export** (**42%**). These features help businesses capture more specific data, review results more clearly, and move information between systems, allowing teams to make better decisions from customer and employee input.

Customizable Questions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Survey Builder

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Feedback Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multi-Channel Distribution

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Template Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Feedback Loop 18 features

### All Features
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Reminders: Reminders sent via email
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Survey Builder: Create and manage surveys
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Single Course

$15.00

Per User,

Department License

$9.00

Per User,

Institutional License

Contact Vendor for Pricing

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CL

Chris L.

Consultant

Education Management

### "Effortless Peer Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2025

Before using Feedback Loop, managing peer evaluations was a mess, chasing responses, sorting through unstructured feedback, and dealing with complaints about useless comments. Now, it’s streamlined. Students engage more

Pros

Feedback Loop makes peer feedback in education seamless. It integrates easily with our LMS, so there’s no extra friction for students or instructors. The automated process removes the manual work of collecting and organizing feedback, and the structured surveys ensure responses are actually useful. It’s simple, intuitive, and a huge time-saver.

Cons

None I can think of. They have a great easy to use system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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