--- title: "Textla Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Textla Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10017171/Textla/" page_type: "product" language: "en" --- # Textla Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Textla ## What is Textla? Textla is the best priced and easiest-to-use business texting platform. Send bulk texts, two-way text, manage contacts, schedule campaigns, see live delivery analytics and more. See why Textla is the only business texting platform with perfect 5-star ratings on Capterra, G2, and Product Hunt. ## What is Textla used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2025 Do you work for Textla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://textla.com&name=Textla) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textla 5.0 (72) VS. [4.9 (648)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (72) Ease Of Use 4.5 (648) Value For Money 4.9 (71) Value For Money 4.7 (615) Customer Service 4.9 (71) Customer Service 4.8 (587) ## Textla alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (693)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) ## FAQs about Textla Overview ### Which roles and teams benefit most from Textla? Textla is most used by business owners, presidents, founders, and other executives who need fast, direct customer communication without added operational overhead. Managers, coordinators, and operations teams use it to handle appointment reminders, campaign outreach, customer follow-up, and day-to-day messaging that keeps service and sales workflows moving. Answer based on 67 reviews Overview ### What company size and industries is Textla built for? Textla is built for small businesses, which make up 96% of reviewers, with the strongest presence in Marketing and Advertising at 12%. It also serves Retail at 7% and Financial Services at 6%, with limited use among enterprise and midsize companies. The most common use case is SMS marketing. Answer based on 67 reviews Features and Usability ### What are the key features of Textla? Textla includes core SMS features like 2-way messaging, mass texting, scheduled messaging, and SMS marketing campaigns. Differentiators include marketing automation, customer segmentation, contact management, and reporting/analytics. Reviewers most often highlight text messaging, campaign scheduling, bulk outreach, simple contact imports, and an easy user interface for 1:1 and promotional messaging. Answer based on 30 reviews Overview ### Is Textla good for SMS marketing campaigns? Textla works well for SMS marketing campaigns with easy setup, scheduling, automation, and contact management. Small businesses, sales teams, startups, and local organizations use it for promotions, follow-ups, and customer outreach. Some teams still want templates, CRM integrations, a mobile app, and broader features beyond core SMS marketing. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? Textla starts at $19/month billed annually for the Starter plan, or $25/month monthly. The Professional plan is $39/month annually or $50/month monthly. A free trial is available. Pricing-related reviews call it good value and reasonable, with positive feedback on the cost and support. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Textla integrate with? Textla integrates with Twilio and Zapier. Twilio is the primary connected platform for messaging workflows, while Zapier adds broader app connectivity for automating tasks between Textla and other business tools. These integrations cover the main setup and automation needs listed in Textla’s catalog. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Textla offer? Textla provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover grouped training sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Textla offer? Textla provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick, responsive, and easy to reach, with helpful staff who make setup simpler and resolve issues efficiently, though some note the most value comes from direct contact. Answer based on 9 reviews Features and Usability ### How well does Textla handle business text messaging? Textla makes business texting simple for bulk messages, scheduled sends, and two-way conversations. Small businesses, libraries, event teams, and membership groups like the easy dashboard and audience segmentation. Some users want a mobile app, reply notifications, longer message limits, group texting, and clearer credit and unsubscribe handling. Answer based on 30 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra reviewers point to these as the top features buyers look for in SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Textla supports all three features reviewers rank highest: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send messages at scale, tailor outreach to each recipient, and manage direct communication more effectively, allowing teams to improve campaign relevance, reach customers faster, and drive better response rates. SMS Messaging 5.0 (45) 88.89% of 45 reviewers that rated this feature as important or highly important Send messages via SMS Message Personalization 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields 2-Way Messaging 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Contact Management 4.9 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Scheduled Messaging 4.9 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Mass Texting 5.0 (45) 88.89% of 45 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Textla 34 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 4.8 (72) 4.8 Based on 72 reviews ## Pricing Value for money 4.9 (71) Free Trial [View pricing plan details](https://www.capterra.com/p/10017171/Textla/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Professional $50.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Enterprise Contact Vendor for Pricing Value for money 4.9 (71) 4.9 Based on 71 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (71) 4.9 Based on 71 reviews ## User reviews Overall rating 5.0 Based on 72 reviews Filter by rating 5(70) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RR Rachel R. program manager Real Estate ### "Love TextLA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Great customer service, great customer support, very easy to understand the pricing of texts to be mindful of campaign budgets. Pros We have used TextLA for 3 large scaled events (3-day, ~350 people) and we have absolutely loved this platform. User friendly, you can schedule texts, edit, and send via groups. Easy to upload CSVs to tag groups accordingly, GREAT customer service. They always respond quickly to chats. Will always recommend this company! Cons Nada, honestly it has been so easy to use. No complaints on our end. I love that whatever we don't use gets rolled over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Haley R. Agent Insurance ### "Haley Rocamora review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Pros How easy it is to use is it super convenient and was fast to get approved I also like the customer service Cons Nothing i could think of it is easy to use and fast to get approved i also like the customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zachary G. Executive Vice President Financial Services ### "Textla services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 We use Textla for business text marketing. We use it to send mass text campaigns. The cost is good. It is cheap and affordable and the texts send. Pros Textla is simple to use, and the prices can't be beat. We are pleased with the service so far for business text marketing. Cons It's a bit simple but it's a good program. I am pleased with the level of service for Textla so far that we've been using it. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Cost of the competing programs was higher than Textla. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meagan C. Marketing design consultant Political Organization ### "Taxtla is a great sms service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Pros Is a very intuitive software, and allows you to do so much for the price would recommend to any business owners! Cons There’s really not a whole lot negative but the one thing I will say is just not getting a true price before you actually buy, but the prices are very simple and it’s $25 a month monthly or $19 a month yearly and $0.01 per text per customer very affordable! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They actually canceled our account because of our business, but they were still OK that we paid them and they were gonna let our subscription keep continuing! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tony M. Agent Insurance ### "My experience with Textla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Pros i liked most their support, its very fast and reliable and they even give you rewards for being a loyal client Cons nothing, the service and features are amazing and i didnt experience any problems using the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Michael A. Deal Analyst Real Estate ### "Simple, Reliable, and Efficient SMS Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 Overall, my experience with Textla has been very positive. It's easy to use, reliable, and has made customer communication much more efficient. The platform was quick to set up, and our team was able to adopt it with minimal training. While I'd like to see more advanced reporting, automation, and contact management features, it has consistently performed well and met our day-to-day messaging needs. Pros Easy to use with a clean, intuitive interface. Reliable message delivery. Saves time by making customer communication fast and efficient. Quick and straightforward setup with minimal training required. Cons Reporting and analytics could be more detailed. Contact management features could be more robust. More automation options for follow-ups and workflows would make the platform even more efficient. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) We switched to Textla because we wanted a simpler, more user-friendly platform that was easier for our team to use while still providing reliable SMS delivery. It offered a better overall experience for our day-to-day customer communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew P. Musician Music ### "The best, most affordable text service by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Great experience, from the ease of use to the amazing, friendly and knowledgeable staff who helped me get started. Pros As a musician, I like how easy and affordable it is to promote my show schedule directly to my followers. Cons While only a minor complaint, some of my followers don't realize that the texts they are receiving are automated to a degree. They often respond to my texts, mostly by either sending an emoji or "liking" my message. Every time they do that, it costs me credits. I wish there was a way to prevent this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jaylen W. Outreach specialist Real Estate ### "Impact Investment Group Approves Textla " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Great product overall... I love utility so this product for text outreach is perfect. Looking forward to growing our outreach with this product. Pros Simplicity and easy to use. We been through many text platforms and this one is top tier. I'll recommend to most. Cons Not much bad that I can say about the product - Impact Investment Group. As we use the product more I'll let you know the let downs, if any. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amanda R. Proprietor Wine and Spirits ### "Highly Recommend, an Easy solution to SMS Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 It's been great, it's nice to have the two way texting and to be able to communicate with guests so frequently. Pros Love using this product to contact my guests frequently and give them updates on what's going on at our tasting room as well as upcoming events discounts and deals. Cons I wish I had more than 160 characters before up charge. But really that's standard across the board. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reasons for choosing Textla Great pricing, ease of implementation & recommendation from friend in the same industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Restylyn G. Owner Telecommunications ### "Software Company With Human Souls to Serve You" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2026 For a software company, it is very customer first focus. It is fast in replying to issues and concerns and comments. You can get a real person to speak with you in a video meeting or they can call you. In my case I was also able to text my representative. They are the standard for customer support. They were very fast and processing my phone number for the texting platform. I was able to resolve issues quickly and efficiently. I often spoke to the same people which is rare in online support. Pros There is a user friendly, cheap mass text platform with A+ customer support. I feel like they are not overpriced and they have a great quality product. Cons Group texting is not supported. Receive messages or counted as use credit as well. They need to emphasize this upfront before plans are paid for. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) I needed an easy platform to learn. Twilio is very difficult to learn. Alternatives considered [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reasons for choosing Textla Cheaper and easy set up. They made the platform simple and stress-free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10017171/Textla/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Textla](https://www.capterra.com/compare/10015149-10017171/Project-Broadcast-vs-Textla)