# Textla Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Textla Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10017171/Textla

---

# 

 Textla Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Textla

## What is Textla?

Textla is the best priced and easiest-to-use business texting platform. Send bulk texts, two-way text, manage contacts, schedule campaigns, see live delivery analytics and more. See why Textla is the only business texting platform with perfect 5-star ratings on Capterra, G2, and Product Hunt.

## What is Textla used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)

Top alternative

Featured

Overall rating

Based on 62 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Textla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://textla.com&name=Textla)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Textla

5.0 (62)

VS.

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting Price

$25

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (62)

Ease Of Use

4.5 (243)

Value For Money

4.8 (61)

Value For Money

4.1 (223)

Customer Service

4.9 (61)

Customer Service

4.2 (210)

## Textla alternatives

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (1,132)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,136)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

SMS Messaging

5.0 (42)

90.48% of 42 reviewers that rated this feature as important or highly important

Send messages via SMS

Mass Texting

5.0 (39)

89.74% of 39 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Communication Management

4.9 (31)

77.42% of 31 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Engagement Tracking

4.8 (27)

81.48% of 27 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Activity Tracking

4.8 (25)

76.00% of 25 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Scheduled Messaging

4.9 (25)

72.00% of 25 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

Textla 34 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic reply functionality for incoming messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage user consent requests and documents

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Tracks metrics that provide insight into how a user interacts with any interface or product

Track interaction history by documenting conversations for contacts

Track and monitor a specific set of keywords

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Manage multiple campaigns in one system

Manage and support multiple languages

Track the number of open emails, messages, and texts for any campaign

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

4.8 (62)

4.8

Based on 62 reviews

## Pricing

Value for money

4.8 (61)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10017171/Textla/pricing/)

Starter

$25.00

Flat Rate,Per Month

It includes:

-   SMS messaging
-   Campaign Management
-   Keyword Opt-In
-   Shared Inbox

Professional

$50.00

Flat Rate,Per Month

It includes:

-   SMS messaging
-   Campaign Management
-   Keyword Opt-In
-   Shared Inbox

Value for money

4.8 (61)

4.8

Based on 61 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (61)

4.9

Based on 61 reviews

## User reviews

Overall rating

5.0

Based on 62 reviews

Filter by rating

5(60)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CR

Cassandra R.

Trustee

Libraries

### "Great for a rural public library! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 7, 2026

I have been pleased with the interactions I have had with Customer service, and for the most part, the use of the service has been easy and smooth!

Pros

Getting set up with Textla was very easy and has increased response and engagement!! The user dashboard is intuitive and easy to use. I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience.

Cons

Customer support is slow to answer, though very helpful and kind. I would like to see them add a notification feature to let us know when someone has responded to a text. As a small rural library who relies mostly on volunteers, monitoring our Textla inbox isn't currently high on our priority list.

Alternatives considered

[Cheapest Texting](https://www.capterra.com/p/174175/CheapestTexting/)

Reasons for choosing Textla

There was no option to connect with a real person other than over email. Textla offered an in-person zoom to answer all my questions. The prices were comparable for both services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Markus L.

VP

Education Management

### "Key Communication Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2025

Textla has been a fantastic addition to our SigEp Balanced Man Program and alumni communications toolkit. It was incredibly easy to set up, and their customer service team was top-notch throughout the process. I did quite a bit of research before choosing them, and I have to say, not only is the service great, but the value is unbeatable. We had a wonderful trial period and quickly saw how effective it is for staying connected with our members. We’re definitely looking forward to using Textla as a key communication tool for years to come. Thanks so much! Cheers!

Pros

Easy to use, great value, awesome onboarding, I love how easy Textla makes it to instantly connect and engage with our entire community.

Cons

Personalized texting costs twice as much—great tool, but that pricing feels too steep. Thats too much.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Textla

Better price and textla was easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Aysha G.

Grocery Store Manager

Non-Profit Organization Management

### "New Customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 28, 2025

Pros

The user interface is very simple and easy to understand and use. I like that it has all the feature we need and in a very intuitive design style.

Cons

The character limit on the segments is a bit low, and doesnt include emojis. Thats a bit of bummer, but youre still able to get your marketing done at an affordable price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jeffrey A.

Owner

Retail

### "AMAZINGGG!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2025

My overall experience with Textla has been very positive. It’s a clean, modern platform that makes SMS and marketing automation feel easy and efficient. From setup to sending campaigns, everything flows smoothly, and the interface is intuitive even for first-time users.

Pros

What stands out most about Textla is its effortless blend of innovation and usability. It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive.

Cons

What I liked least about Textla is that, while powerful, it can feel a bit limited in customization for more advanced marketing strategies. Some automation options and visual design elements could be more flexible — especially for users who want highly branded or complex campaign flows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Real Estate

### "Textla Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 24, 2025

My experience so far has been the definition of value and ease! Simple to set up and simple to use with analytics

Pros

The ease of use and the value you get with the texting platform. Onboarding was easy and the monthly plan is the most competitive

Cons

I wish they had an AI feature and maybe the option for local numbers but all in all it's been great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jennifer N.

Personal Trainer

Health, Wellness and Fitness

### "Simple as that "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2025

Pros

\[sensitive content hidden\] was super helpful and the set up was easy! I'm already running campaigns! The system is very straight forward, the pricing is reasonable, and they roll over your credits from month to month which is excellent!

Cons

So far I have no complaints. The customer service dept was very helpful and they followed up several times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Edward M.

Owner

E-Learning

### "Textla is an excellent choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2025

Pros

The process is seamless and great customer service. Their prices cannot be matched. My rep Jeremy was very helpful

Cons

I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jonathon C.

General Manager

Entertainment

### "Great product, could use a mobile app though. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 6, 2025

Overall, it has been a good experience so far. The staff are super helpful and friendly. I have been able to use it for what I need to and looking forward to digging into the automation aspect.

Pros

The setup process is very simple and the site is easy to use. Adding contacts and sending campaigns is easy.

Cons

Having a mobile app would be great so that we can easily and quickly get notified of new messages and get back to customers quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Noah W.

Waste Management

Transportation/Trucking/Railroad

### "Best SMS Marketing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 29, 2025

Great it does everything I need it to. I needed to contact support once and they were right of the phone.

Pros

Ease of use and customer service. I've tried of EZ text and importing my contacts and just using Textla was so much easier

Cons

Can't use your own phone number. Replies cost credits. These things are not super important to using SMS marketing but would have been nice to have

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

jaree R.

Owner

Retail

### "You won't be disappointed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2025

Pros

This app is incredibly user-friendly, priced affordably, and backed by outstanding customer support—highly recommended!

Cons

The app works well overall and is easy to use, but the downside is the long number—I’d prefer a shorter 5-digit code for convenience.

Switched from

[Attentive](https://www.capterra.com/p/179576/Attentive/)

I felt attentive was too expensive for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10017171/Textla/reviews/)

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Popular comparisons

[Project Broadcast vs Textla](https://www.capterra.com/compare/10015149-10017171/Project-Broadcast-vs-Textla) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)