--- title: "Textla Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Textla Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10017171/Textla/" page_type: "product" language: "en" --- # Textla Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Textla ## What is Textla? Textla is the best priced and easiest-to-use business texting platform. Send bulk texts, two-way text, manage contacts, schedule campaigns, see live delivery analytics and more. See why Textla is the only business texting platform with perfect 5-star ratings on Capterra, G2, and Product Hunt. ## What is Textla used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2025 Do you work for Textla?[Manage this product listing](https://www.g2.com/products/textla/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textla 5.0 (79) VS. [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (79) Ease Of Use 4.5 (652) Value For Money 4.9 (78) Value For Money 4.7 (619) Customer Service 4.9 (78) Customer Service 4.8 (591) ## Textla alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (259)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) ## FAQs about Textla Overview ### Which roles and teams benefit most from Textla? Textla is most used by business owners, founders, presidents, and CEOs who need a simple way to manage customer communication and outreach. Operations managers, administrative staff, and coordinators use it to streamline scheduling, follow-ups, and campaign execution, while agents and analysts support client engagement, deal tracking, and day-to-day workflow efficiency. Answer based on 79 reviews Overview ### What company size and industries is Textla built for? Textla is built for small businesses, with 95% of reviewers coming from that segment, and it is used most in Marketing and Advertising at 10%. It also serves Entertainment and Real Estate, each at 8%, with SMS Marketing as the primary use case for 69% of reviewers. Answer based on 79 reviews Features and Usability ### What are the key features of Textla? Textla includes core SMS messaging features like mass texting, 2-way messaging, scheduled messaging, and SMS marketing campaigns. Differentiating capabilities include contact management with segmentation, automated responses, and reporting/analytics. Reviewers most often highlight text messaging, campaign scheduling, contact uploads, and straightforward setup for day-to-day outreach. Answer based on 33 reviews Overview ### Is Textla good for SMS marketing? Textla works well for SMS marketing with easy setup, campaign scheduling, automation, and straightforward contact outreach. Small businesses, sales teams, and growing brands often find it affordable and simple to learn, though some teams still want extras like templates, CRM integrations, mobile notifications, and broader channel management. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? Textla starts at $25/month flat rate, or 19/month billed annually, with a free trial available. The Starter plan includes unlimited sends, contact storage, and a business number; Professional costs 50/month, or 39/month annually. Reviewers often call it affordable, though some note received replies count as credits and group texting is not supported. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Textla integrate with? Textla integrates with Twilio and Zapier. Twilio is the core connected platform for messaging workflows, while Zapier adds connection options to other apps and automations. Together, these integrations cover SMS operations and broader workflow linking through a small set of third-party tools. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Textla offer? Textla provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning resources. Answer based on 4 reviews Getting Started and Support ### What customer support options does Textla offer, and how do users rate the experience? Textla offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick, accessible, and helpful, especially during setup and issue resolution. Several mention reaching a real person easily and getting fast answers, with little reported frustration beyond minor product limitations. Answer based on 12 reviews Features and Usability ### How well does Textla handle business text messaging? Textla makes business text messaging easy for bulk outreach, scheduled sends, and two-way conversations. Small businesses, libraries, event teams, and membership groups like the simple dashboard and audience targeting, but some users want a mobile app, group texting, longer messages, and clearer handling of reply credits and opt-outs. Answer based on 33 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Textla supports all three features that reviewers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk campaigns more efficiently, allowing teams to maintain consistent communication and reach customers more effectively. SMS Messaging 5.0 (50) 90.00% of 50 reviewers that rated this feature as important or highly important Send messages via SMS Campaign Scheduling 5.0 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 5.0 (47) 89.36% of 47 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Database 4.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 4.9 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Communication Management 4.9 (40) 82.50% of 40 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Textla 34 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 4.8 (79) 4.8 Based on 79 reviews ## Pricing Value for money 4.9 (78) Free Trial [View pricing plan details](https://www.capterra.com/p/10017171/Textla/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Professional $50.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Enterprise Contact Vendor for Pricing Value for money 4.9 (78) 4.9 Based on 78 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (78) 4.9 Based on 78 reviews ## User reviews Overall rating 5.0 Based on 79 reviews Filter by rating 5(77) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Kirsty R. Admin assistant Health, Wellness and Fitness ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 27, 2026 Pros I like texts because you can send a text to multiple contacts for promotions, last-minute openings, and follow ups. Cons I Can’t select multiple contacts at once to tag or group them. I also wish the video option had longer than 30 seconds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Darek E. Ceo Entertainment ### "Textla to the rescue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 We use it to reach our audience directly, promote live events, and bring people back into our ecosystem. Being able to quickly send targeted SMS campaigns has made a real difference for us. If you’re building a business that relies on repeat engagement with your audience, Textla is worth checking out. Pros Textla has helped us turn our contact database into an actual marketing channel. We use the service in s regular basis to keep in vintage with customers. Cons Pricing was a bit much as you added contacts. We reach our to upwards of 80,000 people. That gets s but pricy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tiffany M. Team Leader Real Estate ### "Professional team communication without the hefty price tag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 I've only been using Textla for about a week, but my experience so far has been excellent. I'm using it primarily for meeting reminders and updates with my team, and it gives me a much more professional and organized way to communicate than relying on a WhatsApp-style group channel. It's straightforward, cost-effective, and doesn't overcomplicate the features I need. Even when I ran into an issue during setup, the level of support I received reinforced that I'd made a good choice. I can see this being a great tool for business owners and team leaders in just about any industry. Pros The value for the money is probably what stands out most. I've used a similar texting platform before that was significantly more expensive, and Textla gives me the features I actually need at a much more reasonable cost. I especially like being able to schedule messages in advance, use short codes for opt-ins, and manage contacts through a simple but effective CRM. Their customer support has also been phenomenal. Cons The phone number registration process required some additional information that I wasn't expecting, which caused a slight delay in my original launch timeline. That said, support was extremely responsive and helpful in getting everything worked out, so it ultimately wasn't a major issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brian R. CEO Entertainment ### "Great platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 25, 2026 Overall it’s a great platform especially for the price customer service is very responsive if there is ever any issues Pros It’s very easy and fast to upload new contacts and create text campaigns at 1 cent per Message it’s very cost effective Cons Wish you could group your contacts after you upload them but as long as you group them during upload you can send messages to seperate groups Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Samantha S. Site Director Education Management ### "Simple, with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 It's very straightforward to use; putting contacts in and typing out a text to send is easy. The initial setup of Textla was simple and didn't take long at all. Pros The biggest pro about Textla is it's a US-based company. They're very easy to reach if I have any questions, and they respond quickly. That is what makes them the top choice for me! Cons The only real con for the way I use Textla is that they don't have an app to be able to send texts from. That would be helpful for the way I use it. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) I couldn't expect people to download the app and check it reliably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Clifford R M. Founder Insurance ### "Best SMS / Texting app out there " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Very good, extremely satisfied. took me minutes to get up and running. Liked the trial with a few credits to get a feel before paying Pros Ease of Use, price reporting, ability to remove duplicate numbers, ability to have 2 way texting and more. I liked the free trial with 100 credits, try before you dive in Cons some difficulty in segmenting my contacts, especially for someone not wanting to spend too much time or brainpower on an issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jason K. Owner Operator Hospital & Health Care ### "Big-League Performance on a Boutique Budget" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Customer onboarding is easy, and navigating the dashboard is intuitive. As a small business owner, having the tools to compete in the health and wellness space without exceeding budget is a must. Textla meets all my needs to run efficient campaigns that provide actionable insights for business growth. Pros Textla allows me to complete with the enterprise vendors in the health and wellness space affordably. The staff responded to a recent inquiry on the weekend and by Monday, I was moving in the right direction. Cons I don't currently have any cons to share about Textla. Staff is engaged and supportive. The tools provided get me the results I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rachel R. program manager Real Estate ### "Love TextLA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Great customer service, great customer support, very easy to understand the pricing of texts to be mindful of campaign budgets. Pros We have used TextLA for 3 large scaled events (3-day, ~350 people) and we have absolutely loved this platform. User friendly, you can schedule texts, edit, and send via groups. Easy to upload CSVs to tag groups accordingly, GREAT customer service. They always respond quickly to chats. Will always recommend this company! Cons Nada, honestly it has been so easy to use. No complaints on our end. I love that whatever we don't use gets rolled over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Haley R. Agent Insurance ### "Haley Rocamora review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Pros How easy it is to use is it super convenient and was fast to get approved I also like the customer service Cons Nothing i could think of it is easy to use and fast to get approved i also like the customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zachary G. Executive Vice President Financial Services ### "Textla services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 We use Textla for business text marketing. We use it to send mass text campaigns. The cost is good. It is cheap and affordable and the texts send. Pros Textla is simple to use, and the prices can't be beat. We are pleased with the service so far for business text marketing. Cons It's a bit simple but it's a good program. I am pleased with the level of service for Textla so far that we've been using it. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Cost of the competing programs was higher than Textla. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10017171/Textla/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Textla](https://www.capterra.com/compare/10015149-10017171/Project-Broadcast-vs-Textla)