--- title: "Textla Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Textla Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10017171/Textla/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Textla Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Textla ## What is Textla? Textla is the best priced and easiest-to-use business texting platform. Send bulk texts, two-way text, manage contacts, schedule campaigns, see live delivery analytics and more. See why Textla is the only business texting platform with perfect 5-star ratings on Capterra, G2, and Product Hunt. ## What is Textla used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2025 Do you work for Textla?[Manage this product listing](https://www.g2.com/products/textla/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textla 5.0 (82) VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (82) Ease Of Use 4.5 (656) Value For Money 4.9 (81) Value For Money 4.2 (623) Customer Service 4.9 (81) Customer Service 4.3 (595) ## Textla alternatives [4.8 (708)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (272)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (266)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) ## FAQs about Textla Overview ### What problems does Textla solve? Textla solves slow, scattered customer outreach by letting teams send targeted bulk texts, schedule event, sale, and membership updates, and manage two-way replies from a business number. Sales teams, small businesses, libraries, hospitality venues, membership organizations, and community coordinators benefit from contact segmentation, list imports, and automated SMS campaigns. Answer based on 45 reviews Overview ### Which roles and teams benefit most from Textla? Textla is most used by business owners, founders, presidents, and CEOs who manage customer communication and oversee daily operations. Sales teams, agents, and outreach specialists use it to follow up with leads and coordinate conversations, while managers and administrative staff handle client requests, scheduling, and team messaging. Answer based on 81 reviews Overview ### What company size and industries is Textla built for? Textla is built primarily for small businesses, which account for 95% of reviewers, with marketing and advertising the leading industry at 11%. It also serves enterprise users (4%) and midsize businesses (1%), including entertainment and real estate organizations at 7% each. Its most common use case is SMS marketing. Answer based on 81 reviews Features and Usability ### What are the key features of Textla? Textla includes SMS messaging and mass texting for contacting clients and prospects, with communication management through tags and groups for audience-based outreach. Engagement tracking and reporting/analytics show recipient activity over time. It also supports campaign scheduling, automated responses, message personalization, and consent management. Answer based on 18 reviews Pricing ### How much does it cost and what fees or limitations are included? Textla starts at $25 per month, or $19 monthly when billed annually, for the Starter plan; Professional costs $50 monthly or $39 annually. A free trial is available. Both plans include unlimited sends and contacts, though reviewers report that received replies consume credits and group texting is unsupported. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Textla integrate with? Textla connects natively to Twilio and Zapier. Twilio supports campaign sending, messaging workflows, and contact management, while Zapier adds broader app connections for automation across other business tools. These integrations cover the core communication and workflow needs available in Textla's catalog. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Textla offer? Textla provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference, and videos offer visual step-by-step material. Answer based on 4 reviews Getting Started and Support ### What customer support options does Textla offer, and how do users rate the experience? Textla provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as responsive, helpful, and easy to reach, with staff assisting setup and resolving issues quickly. Some users value speaking with consistent representatives, while feedback identifies no recurring support frustrations. Answer based on 12 reviews Text messaging ### How well does Textla handle mass texting and customer replies? Textla makes mass texting, scheduled campaigns, and two-way customer conversations easy for organizations communicating with members, guests, and clients. Users value targeted contact groups, simple setup, and direct outreach, though some want reply notifications, mobile access, group texting, and clearer credit handling for incoming responses and longer messages. Answer based on 33 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Textla supports all three features that reviewers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk campaigns more efficiently, allowing teams to maintain consistent communication and reach customers more effectively. SMS Messaging 5.0 (52) 90.38% of 52 reviewers that rated this feature as important or highly important Send messages via SMS Campaign Scheduling 5.0 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Mass Texting 5.0 (48) 89.58% of 48 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Database 4.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 4.9 (29) 75.86% of 29 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Communication Management 4.9 (41) 82.93% of 41 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Textla 34 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 4.9 (82) 4.9 Based on 82 reviews ## Pricing Value for money 4.9 (81) Free Trial [View pricing plan details](https://www.capterra.com/p/10017171/Textla/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Professional $50.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Enterprise Contact Vendor for Pricing Value for money 4.9 (81) 4.9 Based on 81 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (81) 4.9 Based on 81 reviews ## User reviews Overall rating 5.0 Based on 82 reviews Filter by rating Counts reflect reviews available in this feed. 5(80) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful forstrongerschoolsjc T. Candidate Used the software for: Less than 1 year ### "For Stronger Schools: Great Experience with Textla!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Highly positive, smooth, and affordable! Textla has the most affordable texting prices, a user friendly platform, and great customer service. Pros Textla has the most affordable texting prices, a user friendly platform, and great customer service. Once we accidentally got the annual membership and then we cancelled it and it was easy to be refunded. Highly recommend! Cons Waiting 72 hours for a new number when one expired. This was our fault because we signed up for a number and then didn't use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jay L. Marketing Manager Used the software for: Less than 1 year ### "Simple Effective company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2026 The platform is straightforward, reliable, and has been a great tool for staying connected with leads and clients. Definitely recommend! Pros Textla has been super easy to use and makes texting customers simple and efficient. Also very user friendly Cons nothing honestly, I guess the cost could be a little bit cheaper but that is not really an issue to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Taffy O. Director of Community Engagement Used the software for: Less than 1 year ### "Best pricing I've found and very easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 12, 2026 I'm using textla to do mass texting for my nonprofit volunteer recruitment efforts, primarily invites and outreach texts to current inquiries. Pros Pricing structure and ease of use. I like the payment structure for credits and roll over verses a month to month plan like other platforms. Cons I haven't found an issue with Textla as I am a new user and it's comprable to other platforms I've used, but better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kirsty R. Admin assistant Used the software for: I used a free trial ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 3, 2026 Pros I like texts because you can send a text to multiple contacts for promotions, last-minute openings, and follow ups. Cons I Can’t select multiple contacts at once to tag or group them. I also wish the video option had longer than 30 seconds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. marcel E. Ceo Used the software for: 1-3 years ### "Textla to the rescue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 We use it to reach our audience directly, promote live events, and bring people back into our ecosystem. Being able to quickly send targeted SMS campaigns has made a real difference for us. If you’re building a business that relies on repeat engagement with your audience, Textla is worth checking out. Pros Textla has helped us turn our contact database into an actual marketing channel. We use the service in s regular basis to keep in vintage with customers. Cons Pricing was a bit much as you added contacts. We reach our to upwards of 80,000 people. That gets s but pricy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tiffany M. Team Leader Used the software for: Less than 1 year ### "Professional team communication without the hefty price tag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 I've only been using Textla for about a week, but my experience so far has been excellent. I'm using it primarily for meeting reminders and updates with my team, and it gives me a much more professional and organized way to communicate than relying on a WhatsApp-style group channel. It's straightforward, cost-effective, and doesn't overcomplicate the features I need. Even when I ran into an issue during setup, the level of support I received reinforced that I'd made a good choice. I can see this being a great tool for business owners and team leaders in just about any industry. Pros The value for the money is probably what stands out most. I've used a similar texting platform before that was significantly more expensive, and Textla gives me the features I actually need at a much more reasonable cost. I especially like being able to schedule messages in advance, use short codes for opt-ins, and manage contacts through a simple but effective CRM. Their customer support has also been phenomenal. Cons The phone number registration process required some additional information that I wasn't expecting, which caused a slight delay in my original launch timeline. That said, support was extremely responsive and helpful in getting everything worked out, so it ultimately wasn't a major issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BRIAN R. CEO Used the software for: Less than 1 year ### "Great platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 27, 2026 Overall it’s a great platform especially for the price customer service is very responsive if there is ever any issues Pros It’s very easy and fast to upload new contacts and create text campaigns at 1 cent per Message it’s very cost effective Cons Wish you could group your contacts after you upload them but as long as you group them during upload you can send messages to seperate groups Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samantha S. Site Director Used the software for: 1-3 years ### "Simple, with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 It's very straightforward to use; putting contacts in and typing out a text to send is easy. The initial setup of Textla was simple and didn't take long at all. Pros The biggest pro about Textla is it's a US-based company. They're very easy to reach if I have any questions, and they respond quickly. That is what makes them the top choice for me! Cons The only real con for the way I use Textla is that they don't have an app to be able to send texts from. That would be helpful for the way I use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: Less than 1 year ### "Best SMS / Texting app out there " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2026 Very good, extremely satisfied. took me minutes to get up and running. Liked the trial with a few credits to get a feel before paying Pros Ease of Use, price reporting, ability to remove duplicate numbers, ability to have 2 way texting and more. I liked the free trial with 100 credits, try before you dive in Cons some difficulty in segmenting my contacts, especially for someone not wanting to spend too much time or brainpower on an issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jason K. Owner Operator Used the software for: 1-3 years ### "Big-League Performance on a Boutique Budget" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2026 Customer onboarding is easy, and navigating the dashboard is intuitive. As a small business owner, having the tools to compete in the health and wellness space without exceeding budget is a must. Textla meets all my needs to run efficient campaigns that provide actionable insights for business growth. Pros Textla allows me to complete with the enterprise vendors in the health and wellness space affordably. The staff responded to a recent inquiry on the weekend and by Monday, I was moving in the right direction. Cons I don't currently have any cons to share about Textla. Staff is engaged and supportive. The tools provided get me the results I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10017171/Textla/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Textla](https://www.capterra.com/compare/10015149-10017171/Project-Broadcast-vs-Textla)