# Textla Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Textla Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/10017171/Textla --- # Textla Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Textla ## What is Textla? Textla is the best priced and easiest-to-use business texting platform. Send bulk texts, two-way text, manage contacts, schedule campaigns, see live delivery analytics and more. See why Textla is the only business texting platform with perfect 5-star ratings on Capterra, G2, and Product Hunt. ## What is Textla used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 63 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Engagement / 2026 - SMS Marketing / 2025 Do you work for Textla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://textla.com&name=Textla) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textla 5.0 (63) VS. [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (63) Ease Of Use 4.0 (963) Value For Money 4.8 (62) Value For Money 4.2 (786) Customer Service 4.9 (62) Customer Service 4.0 (758) ## Textla alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) ## FAQs about Textla Overview ### Which roles and teams benefit most from Textla? Textla is most used by small business owners, founders, presidents, and executive leaders who need fast, direct customer communication. Operations managers, assistants, and coordinators use it to manage outreach, scheduling, and service updates, while marketing and campaign leaders rely on it to run promotions, engage audiences, and streamline follow-up. Answer based on 63 reviews Overview ### What company size and industries is Textla built for? Textla is built for small businesses, which make up 95% of reviewers, with the strongest presence in Marketing and Advertising at 13%. It also serves Retail at 8% and Financial Services at 6%, with limited midsize and enterprise use. The most common use case is SMS marketing. Answer based on 63 reviews Features and Usability ### What are the key features of Textla? Textla includes core SMS tools like mass texting, 2-way messaging, contact management, and scheduled messaging. Reviewers also highlight SMS marketing features such as customer segmentation, automated responses, and reporting/analytics. Differentiators include campaign management, message personalization, compliance management, and integrations that support automated outreach and consent handling. Answer based on 29 reviews Overview ### How well does Textla work for business text messaging? Textla makes business text messaging easy to launch, manage, and automate for many small teams and community organizations. It supports bulk sends, scheduled messages, contact segmentation, and one-to-one conversations through a simple dashboard, though some users want a mobile app, better notifications, clearer credit rules, and more flexible unsubscribe handling. Answer based on 29 reviews Overview ### Is Textla good for SMS marketing? Textla works well for SMS marketing by giving businesses an easy way to send campaigns, schedule messages, and manage outreach. Small businesses, sales teams, and marketers often like the simple setup, affordable pricing, and responsive support, though some teams still want templates, CRM integrations, a mobile app, and broader marketing features. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? Textla starts at $25 per month for the Starter plan, or $19/month billed annually. A free trial is available. Starter includes a free business phone number, unlimited message sends, unlimited contact storage, bulk campaigns, inbox messaging, delivery confirmation, and campaign analytics. The Professional plan is $50 monthly, or $39 annually. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Textla integrate with? Textla integrates with Twilio and Zapier. Twilio is the core messaging platform connection, while Zapier adds access to additional app workflows and automations. These integrations center Textla on SMS and campaign management through Twilio, with Zapier extending connections to other business tools. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Textla offer? Textla offers in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos provide visual step-by-step guidance. Answer based on 3 reviews Getting Started and Support ### What customer support options does Textla offer? Textla provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, friendly, and helpful during setup and product questions, with quick phone help and smooth issue resolution. Answer based on 8 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. SMS Messaging 5.0 (42) 90.48% of 42 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 5.0 (39) 89.74% of 39 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Communication Management 4.9 (32) 78.13% of 32 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Engagement Tracking 4.8 (28) 78.57% of 28 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Activity Tracking 4.8 (25) 76.00% of 25 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Scheduled Messaging 4.9 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Textla 34 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic reply functionality for incoming messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Tracks metrics that provide insight into how a user interacts with any interface or product Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Manage multiple campaigns in one system Manage and support multiple languages Track the number of open emails, messages, and texts for any campaign Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Get Advice We can help you find the software with the features you need. Features 4.8 (63) 4.8 Based on 63 reviews ## Pricing Value for money 4.8 (62) Free Trial [View pricing plan details](https://www.capterra.com/p/10017171/Textla/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Professional $50.00 Flat Rate,Per Month It includes: - SMS messaging - Campaign Management - Keyword Opt-In - Shared Inbox Value for money 4.8 (62) 4.8 Based on 62 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (62) 4.9 Based on 62 reviews ## User reviews Overall rating 5.0 Based on 63 reviews Filter by rating 5(61) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Restylyn G. Owner Telecommunications ### "Software Company With Human Souls to Serve You" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2026 For a software company, it is very customer first focus. It is fast in replying to issues and concerns and comments. You can get a real person to speak with you in a video meeting or they can call you. In my case I was also able to text my representative. They are the standard for customer support. They were very fast and processing my phone number for the texting platform. I was able to resolve issues quickly and efficiently. I often spoke to the same people which is rare in online support. Pros There is a user friendly, cheap mass text platform with A+ customer support. I feel like they are not overpriced and they have a great quality product. Cons Group texting is not supported. Receive messages or counted as use credit as well. They need to emphasize this upfront before plans are paid for. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) I needed an easy platform to learn. Twilio is very difficult to learn. Alternatives considered [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reasons for choosing Textla Cheaper and easy set up. They made the platform simple and stress-free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Cassandra R. Trustee Libraries ### "Great for a rural public library! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 7, 2026 I have been pleased with the interactions I have had with Customer service, and for the most part, the use of the service has been easy and smooth! Pros Getting set up with Textla was very easy and has increased response and engagement!! The user dashboard is intuitive and easy to use. I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience. Cons Customer support is slow to answer, though very helpful and kind. I would like to see them add a notification feature to let us know when someone has responded to a text. As a small rural library who relies mostly on volunteers, monitoring our Textla inbox isn't currently high on our priority list. Alternatives considered [Cheapest Texting](https://www.capterra.com/p/174175/CheapestTexting/) Reasons for choosing Textla There was no option to connect with a real person other than over email. Textla offered an in-person zoom to answer all my questions. The prices were comparable for both services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Markus L. VP Education Management ### "Key Communication Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2025 Textla has been a fantastic addition to our SigEp Balanced Man Program and alumni communications toolkit. It was incredibly easy to set up, and their customer service team was top-notch throughout the process. I did quite a bit of research before choosing them, and I have to say, not only is the service great, but the value is unbeatable. We had a wonderful trial period and quickly saw how effective it is for staying connected with our members. We’re definitely looking forward to using Textla as a key communication tool for years to come. Thanks so much! Cheers! Pros Easy to use, great value, awesome onboarding, I love how easy Textla makes it to instantly connect and engage with our entire community. Cons Personalized texting costs twice as much—great tool, but that pricing feels too steep. Thats too much. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Textla Better price and textla was easier to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Aysha G. Grocery Store Manager Non-Profit Organization Management ### "New Customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 28, 2025 Pros The user interface is very simple and easy to understand and use. I like that it has all the feature we need and in a very intuitive design style. Cons The character limit on the segments is a bit low, and doesnt include emojis. Thats a bit of bummer, but youre still able to get your marketing done at an affordable price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jeffrey A. Owner Retail ### "AMAZINGGG!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 27, 2025 My overall experience with Textla has been very positive. It’s a clean, modern platform that makes SMS and marketing automation feel easy and efficient. From setup to sending campaigns, everything flows smoothly, and the interface is intuitive even for first-time users. Pros What stands out most about Textla is its effortless blend of innovation and usability. It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive. Cons What I liked least about Textla is that, while powerful, it can feel a bit limited in customization for more advanced marketing strategies. Some automation options and visual design elements could be more flexible — especially for users who want highly branded or complex campaign flows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Real Estate ### "Textla Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 24, 2025 My experience so far has been the definition of value and ease! Simple to set up and simple to use with analytics Pros The ease of use and the value you get with the texting platform. Onboarding was easy and the monthly plan is the most competitive Cons I wish they had an AI feature and maybe the option for local numbers but all in all it's been great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jennifer N. Personal Trainer Health, Wellness and Fitness ### "Simple as that " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Pros \[sensitive content hidden\] was super helpful and the set up was easy! I'm already running campaigns! The system is very straight forward, the pricing is reasonable, and they roll over your credits from month to month which is excellent! Cons So far I have no complaints. The customer service dept was very helpful and they followed up several times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Edward M. Owner E-Learning ### "Textla is an excellent choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Pros The process is seamless and great customer service. Their prices cannot be matched. My rep Jeremy was very helpful Cons I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jonathon C. General Manager Entertainment ### "Great product, could use a mobile app though. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 6, 2025 Overall, it has been a good experience so far. The staff are super helpful and friendly. I have been able to use it for what I need to and looking forward to digging into the automation aspect. Pros The setup process is very simple and the site is easy to use. Adding contacts and sending campaigns is easy. Cons Having a mobile app would be great so that we can easily and quickly get notified of new messages and get back to customers quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Noah W. Waste Management Transportation/Trucking/Railroad ### "Best SMS Marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 29, 2025 Great it does everything I need it to. I needed to contact support once and they were right of the phone. Pros Ease of use and customer service. I've tried of EZ text and importing my contacts and just using Textla was so much easier Cons Can't use your own phone number. Replies cost credits. These things are not super important to using SMS marketing but would have been nice to have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10017171/Textla/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Textla](https://www.capterra.com/compare/10015149-10017171/Project-Broadcast-vs-Textla)