# Textla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Textla the right SMS Marketing solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10017171/Textla/reviews --- Textla 5 (62) [View alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Textla Ease of use 5.0 Customer Service 4.9 ## Pros and Cons in Reviews CR Cassandra R TrusteeLibraries, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience.“ January 7, 2026 EB Erica B President and CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Pricing with our previous SMS provider had become unaffordable for my company as a very small business – with no increased benefits.“ September 20, 2025 TO Tyler O OwnerPaper & Forest Products, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that I can easily integrate it with other software to send automated text messages to my customers without even lifting a finger and I can easily inform all of my customers with just one text once we begin our sales season and if we hold any discounts.“ July 11, 2024 EM Edward M OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write,“ October 10, 2025 JA Jeffrey A OwnerRetail, Self-employedUsed the software for: I used a free trial. “It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive.“ October 27, 2025 AS Art S OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “There is so much spam out there that it is difficult to reach those who legitimately need a particular product or service.“ June 27, 2024 ML Markus L VPEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Textla has been a fantastic addition to our SigEp Balanced Man Program and alumni communications toolkit.“ November 13, 2025 TO Tyler O OwnerPaper & Forest Products, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't totally understand the credits system, but to be fair, I haven't really made much effort to try to understand it.“ July 11, 2024 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Austin K. President Non-Profit Organization Management Used the software for: I used a free trial ### "Textla has been great." August 11, 2025 5.0 I enjoy the simple dashboard and the ease of being able to text. I think the pricing is simple and super competitive, and the support from the team has been the best. Pros I liked the ease of the software and its pricing. The support was nice. I jumped on a call with one of the VPs that same day about the onboarding. Highly recommend. Cons Honestly, I don't have anything to report negatively about it yet. I have looked at many different options, and this seems to be the best for my smaller business. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing Textla The ease of it and the price. I think the way the price is set up is very beneficial. Review Source CR Cassandra R. Trustee Libraries Used the software for: Less than 6 months ### "Great for a rural public library! " January 7, 2026 4.0 I have been pleased with the interactions I have had with Customer service, and for the most part, the use of the service has been easy and smooth! Pros Getting set up with Textla was very easy and has increased response and engagement!! The user dashboard is intuitive and easy to use. I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience. Cons Customer support is slow to answer, though very helpful and kind. I would like to see them add a notification feature to let us know when someone has responded to a text. As a small rural library who relies mostly on volunteers, monitoring our Textla inbox isn't currently high on our priority list. Alternatives considered [Cheapest Texting](https://www.capterra.com/p/174175/CheapestTexting/) Reason for choosing Textla There was no option to connect with a real person other than over email. Textla offered an in-person zoom to answer all my questions. The prices were comparable for both services. Review Source Jonathon C. General Manager Entertainment Used the software for: Less than 6 months ### "Great product, could use a mobile app though. " October 6, 2025 5.0 Overall, it has been a good experience so far. The staff are super helpful and friendly. I have been able to use it for what I need to and looking forward to digging into the automation aspect. Pros The setup process is very simple and the site is easy to use. Adding contacts and sending campaigns is easy. Cons Having a mobile app would be great so that we can easily and quickly get notified of new messages and get back to customers quickly. Review Source KC Kelly C. Owner E-Learning Used the software for: 1-2 years ### "Super helpful and easy to use" July 18, 2025 5.0 Overall, we're really happy with it. It helped us reach our clients in a more personal and direct way, and we’ve seen better responses since using it. It saves time, keeps things simple, and gets the job done. Pros It’s suuuper easy to use and we love how organized everything is. Setting up campaigns and automation doesn’t feel overwhelming & the ability to segment contacts is a BIG plus. Also, their customer service has been really responsive and helpful. Cons Like any new platform, there’s a little learning curve at first. But once you get the hang of it, it runs smoothly. Switched from [SlickText](https://www.capterra.com/p/155430/SlickText-com/) SlickText is too expensive for our small company Review Source VG Victoria G. Director Alternative Medicine Used the software for: I used a free trial ### "Great testing service" August 23, 2025 5.0 Pros Great platform, user friendly, not complicated like others I have checked out. Prompt reply and personalized support. Textla is my choice for a texting service. Highly recommended. Cons No problems what so ever. Highly recommended. Very friendly staff. All good for me and my company, as well as my practitioners. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Booker](https://www.capterra.com/p/90708/Booker/) Reason for choosing Textla Great platform, user friendly, not complicated like others I have checked out. Prompt reply and personalized support. Textla is my choice for a texting service. Highly recommended. Review Source RN Ray N. Sales Consumer Services Used the software for: I used a free trial ### "Increase Sales and Revenue using Textla SMS Texting Program" August 27, 2025 4.0 An excellent, easy to use SMS Texting program for Tablet and Windows platform. If your Business intends to increase sales and revenue, this is the Texting program by choice. Number 1 for customer support and integrating for your Sales Team. Highly recommended. Pros Very easy to use Texting Program that can be used on a tablet and Windows Platform. Excellent Customer support. Cons hmmm still thinking !!!! Absolutely nothing. If I had a choice for ten stars.. I would have selected 10 Stars. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) Limitations of number texts that can be sent per day. Review Source EB Erica B. President and CEO Marketing and Advertising Used the software for: I used a free trial ### "The Text Upgrade I Needed" September 20, 2025 5.0 Pricing with our previous SMS provider had become unaffordable for my company as a very small business – with no increased benefits. It was time to make a switch, and Textla consistently stood out as both affordable and reliable. Their customer service is responsive; the onboarding process was smooth and supportive; and the cost savings will add up to thousands over the year. We’re very happy with our choice and highly recommend Textla to anyone looking for a new SMS provider or entering the space for the first time. Pros Textla is affordable, easy to use and backed by great service, saving us thousands each year over our old provider. Cons Compliance took time and I miss a few perks I had with my previous provider, but affordability makes Textla the right fit now. Switched from [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Indeed an affordable solution for my small biz. Review Source jR jaree R. Owner Retail Used the software for: Less than 6 months ### "You won't be disappointed" September 28, 2025 5.0 Pros This app is incredibly user-friendly, priced affordably, and backed by outstanding customer support—highly recommended! Cons The app works well overall and is easy to use, but the downside is the long number—I’d prefer a shorter 5-digit code for convenience. Switched from [Attentive](https://www.capterra.com/p/179576/Attentive/) I felt attentive was too expensive for our needs. Review Source VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Textla Review " October 24, 2025 5.0 My experience so far has been the definition of value and ease! Simple to set up and simple to use with analytics Pros The ease of use and the value you get with the texting platform. Onboarding was easy and the monthly plan is the most competitive Cons I wish they had an AI feature and maybe the option for local numbers but all in all it's been great! Review Source Noah W. Waste Management Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best SMS Marketing Tool" September 29, 2025 5.0 Great it does everything I need it to. I needed to contact support once and they were right of the phone. Pros Ease of use and customer service. I've tried of EZ text and importing my contacts and just using Textla was so much easier Cons Can't use your own phone number. Replies cost credits. These things are not super important to using SMS marketing but would have been nice to have Review Source MV Matt V. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to get started and effective communication" August 22, 2025 5.0 I got up and running easily. The two times I had questions I was able to talk to a real human quickly and expect we will use it for years to come. Pros Once I got my phone number configured, I was able to setup the opt in and send messages the same day. Very easy to get started. A key feature is the ability to schedule messages. Cons Really nothing, We have a simple use case of communicating information on events to our membership and it does that easily. Review Source JF Jerlisa F. Founder Telecommunications Used the software for: Less than 6 months ### "Fan of Textla" July 1, 2025 5.0 Pros I love how supportive and responsive their support team is. Not only are they helpful with the product but they also feel like marketing advisors. Cons I don't have any cons at this time. While SMS marketing can be quite expensive, Textla does appear to be the more affordable option. Review Source JH Jake H. Creative Director Marketing and Advertising Used the software for: I used a free trial ### "Textla Puts Other SMS Platforms To Shame" May 16, 2024 5.0 The best way to describe my experience with Textla is powerful. I was blown away by the platform's ease of use and how effective it can be when it comes to developing rapport with audiences. If you're a small business looking to get your hands into SMS marketing, go with Textla, as you will not find a better team and product on the market. Pros Textla has made it seamless for my clients to jump into SMS Marketing. The platform is intuitive, the features are strong, and the analytics provide great insights. Whether it's a small business to enterprise brand, the platform works for anyone who wants to build a deeper relationship with their audience. From pricing down to functionality, it's by far the easiest and most effective platform for brands that want to win over the love of audiences. Cons I have zero complaints about Textla. They've been helpful from the moment I started working with them. Review Source GC Gregory C. Video Production Manager Marketing and Advertising Used the software for: Less than 6 months ### "Highly Effective and Easy to Use SMS Marketing Tool" May 20, 2024 5.0 Overall, my experience with Textla has been positive. The software has greatly improved the efficiency and effectiveness of my SMS marketing campaigns. The range of features and ease of use make it a valuable tool in my marketing arsenal. Despite minor issues with performance and support response times, I find Textla to be a reliable and powerful solution for my marketing needs. Pros What I like most about Textla is its comprehensive feature set and ease of use. The platform offers robust tools for scheduling, automating, and personalizing SMS campaigns, which significantly simplifies the marketing process. The intuitive interface makes it easy to navigate, and the integration with other marketing tools is seamless, enhancing its overall functionality. Cons While the customer support team is helpful and knowledgeable, their response times can sometimes be longer than expected. More frequent updates and new features would also be beneficial to keep the software fresh and competitive. Review Source RA Ryan A. Managing Member Financial Services Used the software for: 6-12 months ### "Highly Recommend Textla" January 10, 2024 5.0 Pros Simple, Easy to use.... One of the few platforms that doesn't charge per sms. The smoothest sms service that I've used. Cons Only limited to twilio & not compatible with mobile device. Other than that, it's by far the best platform out there. Review Source PK Porter K. President of the chapter Civic & Social Organization Used the software for: 6-12 months ### "Great way to bulk text my fraternity" May 8, 2024 5.0 Pros We frequently need to bulk text my fraternity brothers. Textla makes it fast and easy to send out mass texts and hold 1:1 text conversations without blowing up my personal phone number. Love the contact management aspects of it. Cons I’ve got no issues with Textla, works great. Review Source BC Brian C. Event Coordinator Events Services Used the software for: 1-2 years ### "Game changer for our organizaiton!" January 13, 2024 5.0 Our overall experience with Textla has been nothing but positive. Pros We love Textla and it's simplicity. We needed software that would allow us to send mass text messages out to our participants, both in real-time as well as scheduled. Textla allows us to do this and it is much easier to use than our previous service. The cost is great, the customer service is fantastic. Cons We wish there was a mobile application that would allow us to check replies and send mass text messages out without using our laptop. Review Source SP Sathya P. Sales Development Financial Services Used the software for: Less than 6 months ### "Textla delivers a great SMS experience" February 23, 2024 5.0 Textla is one of my favorite new tools in my sales tech stack. The platform is simple to use. The support was great - they basically onboarded me on a call and I was texting by the end of it. Highly recommend for anyone looking to add texting to their sales process. Pros Rock solid support team. I've hit them up with a few questions and they are super quick to respond and know the ins-and-outs of the SMS space like the back of their hand. Price is lower than I expected, which is great. The campaign management feature and Contact upload were super easy to get going, which I loved. Cons Would be excellent to get a CRM integration in the works and start automatically logging SMS sends. :) Review Source CJ Cheryl J. President Chemicals Used the software for: Less than 6 months ### "Textla is great!" March 18, 2024 5.0 It’s great, easy to use and at a fair price. Pros It’s a great, easy to use business texting platform with good prices and great customer support. Cons So far I have not found an issues with the platform. Review Source MF Mary F. VP of Marketing Computer Software Used the software for: Less than 6 months ### "I love Textla as a product and the team is also great" February 15, 2024 5.0 10/10. Really easy to setup, easy to use, and the team is fun to work with in the buying process which was easy with the free trial, but the setup support was great! Pros Textla is the best! Makes it super easy for my team to do SMS outreach as part of our outbound marketing strategy. Great support and reasonably priced. We also use it for our customer event ticket promotions and comms. I just like how easy and effective it is. Cons None so far! We are less than 6 months in, but so far everything is as promised. Review Source AC AJ C. Chief of Staff Logistics and Supply Chain Used the software for: Less than 6 months ### "Just what we needed when we needed it" January 18, 2024 5.0 Pros The onboarding, especially the Twilio integration step, was super intuitive and easy. Cons It's dependency on Twilio, which actually isn't a knock on Textla at all. Review Source ML Markus L. VP Education Management Used the software for: Less than 6 months ### "Key Communication Tool " November 13, 2025 5.0 Textla has been a fantastic addition to our SigEp Balanced Man Program and alumni communications toolkit. It was incredibly easy to set up, and their customer service team was top-notch throughout the process. I did quite a bit of research before choosing them, and I have to say, not only is the service great, but the value is unbeatable. We had a wonderful trial period and quickly saw how effective it is for staying connected with our members. We’re definitely looking forward to using Textla as a key communication tool for years to come. Thanks so much! Cheers! Pros Easy to use, great value, awesome onboarding, I love how easy Textla makes it to instantly connect and engage with our entire community. Cons Personalized texting costs twice as much—great tool, but that pricing feels too steep. Thats too much. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Textla Better price and textla was easier to use. Review Source VR Verified Reviewer President Insurance Used the software for: Less than 6 months ### "Textla Love the product" July 10, 2025 5.0 Great product overall very happy easy to use and easy to setup and get back results fast. it helped us reach a lot of potential clients Pros its very easy to use and straightforward product. Got setup in 1 day and was work every penny. You can send mass messages at very cheap cost Cons i think each campaign show get it own inbox so you can filter out each project but itself and try to find out what works Review Source JA Jeffrey A. Owner Retail Used the software for: I used a free trial ### "AMAZINGGG!" October 27, 2025 5.0 My overall experience with Textla has been very positive. It’s a clean, modern platform that makes SMS and marketing automation feel easy and efficient. From setup to sending campaigns, everything flows smoothly, and the interface is intuitive even for first-time users. Pros What stands out most about Textla is its effortless blend of innovation and usability. It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive. Cons What I liked least about Textla is that, while powerful, it can feel a bit limited in customization for more advanced marketing strategies. Some automation options and visual design elements could be more flexible — especially for users who want highly branded or complex campaign flows. Review Source MN Marven N. Auto deatiling Automotive Used the software for: I used a free trial ### "Great Support & Smooth SMS Marketing" August 21, 2025 5.0 My overall experience with Textla has been excellent. The software delivers what it promises, and \[sensitive content hidden\] support really stood out. He was responsive, professional, and made sure I felt comfortable using the platform. I’d definitely recommend Textla to anyone looking for an effective SMS marketing solution. Pros \[sensitive content hidden\] from Textla was extremely helpful throughout the setup process. He explained everything clearly and made it simple to start running SMS campaigns. The platform is fast, reliable, and easy to use once you get the hang of it.” Cons The dashboard had a slight learning curve at first, but \[sensitive content hidden\] guided me through it quickly. Would like to see a few more automation features, though the current tools work well. The setup took me a little time to understand, but once \[sensitive content hidden\] explained it, it was smooth Review Source Similar Products Featured