--- title: "Textla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Textla the right SMS Marketing solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10017171/Textla/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Textla 5 (82) [View alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Textla Ease of use 5.0 Customer Service 4.9 ## Pros and Cons in Reviews CR Cassandra R TrusteeLibraries, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience.“ January 7, 2026 EB Erica B President and CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Pricing with our previous SMS provider had become unaffordable for my company as a very small business – with no increased benefits.“ September 20, 2025 Restylyn G OwnerTelecommunications, Self-employedUsed the software for: Less than 6 months. “They were very fast and processing my phone number for the texting platform.“ May 10, 2026 Andrew P MusicianMusic, Self-employedUsed the software for: 6-12 months. “I wish there was a way to prevent this.“ July 13, 2026 MA Michael A Deal AnalystReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “Saves time by making customer communication fast and efficient.“ July 15, 2026 EM Edward M OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write,“ October 10, 2025 JA Jeffrey A OwnerRetail, Self-employedUsed the software for: I used a free trial. “It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive.“ October 27, 2025 AS Art S OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “There is so much spam out there that it is difficult to reach those who legitimately need a particular product or service.“ June 27, 2024 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kirsty R. Admin assistant Health, Wellness and Fitness Used the software for: I used a free trial ### "Great tool!" August 27, 2026 5.0 Pros I like texts because you can send a text to multiple contacts for promotions, last-minute openings, and follow ups. Cons I Can’t select multiple contacts at once to tag or group them. I also wish the video option had longer than 30 seconds. Review Source AR Amanda R. Proprietor Wine and Spirits Used the software for: 6-12 months ### "Highly Recommend, an Easy solution to SMS Marketing" June 29, 2026 5.0 It's been great, it's nice to have the two way texting and to be able to communicate with guests so frequently. Pros Love using this product to contact my guests frequently and give them updates on what's going on at our tasting room as well as upcoming events discounts and deals. Cons I wish I had more than 160 characters before up charge. But really that's standard across the board. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Textla Great pricing, ease of implementation & recommendation from friend in the same industry. Review Source DE Darek E. Ceo Entertainment Used the software for: 1-2 years ### "Textla to the rescue" August 26, 2026 5.0 We use it to reach our audience directly, promote live events, and bring people back into our ecosystem. Being able to quickly send targeted SMS campaigns has made a real difference for us. If you’re building a business that relies on repeat engagement with your audience, Textla is worth checking out. Pros Textla has helped us turn our contact database into an actual marketing channel. We use the service in s regular basis to keep in vintage with customers. Cons Pricing was a bit much as you added contacts. We reach our to upwards of 80,000 people. That gets s but pricy. Review Source BR Brian R. CEO Entertainment Used the software for: 6-12 months ### "Great platform " August 25, 2026 5.0 Overall it’s a great platform especially for the price customer service is very responsive if there is ever any issues Pros It’s very easy and fast to upload new contacts and create text campaigns at 1 cent per Message it’s very cost effective Cons Wish you could group your contacts after you upload them but as long as you group them during upload you can send messages to seperate groups Review Source MA Michael A. Deal Analyst Real Estate Used the software for: 6-12 months ### "Simple, Reliable, and Efficient SMS Platform" July 15, 2026 5.0 Overall, my experience with Textla has been very positive. It's easy to use, reliable, and has made customer communication much more efficient. The platform was quick to set up, and our team was able to adopt it with minimal training. While I'd like to see more advanced reporting, automation, and contact management features, it has consistently performed well and met our day-to-day messaging needs. Pros Easy to use with a clean, intuitive interface. Reliable message delivery. Saves time by making customer communication fast and efficient. Quick and straightforward setup with minimal training required. Cons Reporting and analytics could be more detailed. Contact management features could be more robust. More automation options for follow-ups and workflows would make the platform even more efficient. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) We switched to Textla because we wanted a simpler, more user-friendly platform that was easier for our team to use while still providing reliable SMS delivery. It offered a better overall experience for our day-to-day customer communication. Review Source Meagan C. Marketing design consultant Political Organization Used the software for: Less than 6 months ### "Taxtla is a great sms service" July 22, 2026 5.0 Pros Is a very intuitive software, and allows you to do so much for the price would recommend to any business owners! Cons There’s really not a whole lot negative but the one thing I will say is just not getting a true price before you actually buy, but the prices are very simple and it’s $25 a month monthly or $19 a month yearly and $0.01 per text per customer very affordable! Review Source Zachary G. Executive Vice President Financial Services Used the software for: Less than 6 months ### "Textla services" July 24, 2026 5.0 We use Textla for business text marketing. We use it to send mass text campaigns. The cost is good. It is cheap and affordable and the texts send. Pros Textla is simple to use, and the prices can't be beat. We are pleased with the service so far for business text marketing. Cons It's a bit simple but it's a good program. I am pleased with the level of service for Textla so far that we've been using it. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Cost of the competing programs was higher than Textla. Review Source TM Tiffany M. Team Leader Real Estate Used the software for: Less than 6 months ### "Professional team communication without the hefty price tag" August 26, 2026 5.0 I've only been using Textla for about a week, but my experience so far has been excellent. I'm using it primarily for meeting reminders and updates with my team, and it gives me a much more professional and organized way to communicate than relying on a WhatsApp-style group channel. It's straightforward, cost-effective, and doesn't overcomplicate the features I need. Even when I ran into an issue during setup, the level of support I received reinforced that I'd made a good choice. I can see this being a great tool for business owners and team leaders in just about any industry. Pros The value for the money is probably what stands out most. I've used a similar texting platform before that was significantly more expensive, and Textla gives me the features I actually need at a much more reasonable cost. I especially like being able to schedule messages in advance, use short codes for opt-ins, and manage contacts through a simple but effective CRM. Their customer support has also been phenomenal. Cons The phone number registration process required some additional information that I wasn't expecting, which caused a slight delay in my original launch timeline. That said, support was extremely responsive and helpful in getting everything worked out, so it ultimately wasn't a major issue. Review Source TO Taffy O. Director of Community Engagement Non-Profit Organization Management Used the software for: Less than 6 months ### "Best pricing I've found and very easy to use." October 8, 2026 5.0 I'm using textla to do mass texting for my nonprofit volunteer recruitment efforts, primarily invites and outreach texts to current inquiries. Pros Pricing structure and ease of use. I like the payment structure for credits and roll over verses a month to month plan like other platforms. Cons I haven't found an issue with Textla as I am a new user and it's comprable to other platforms I've used, but better. Alternatives considered [Heymarket](https://www.capterra.com/p/167436/Heymarket/) Reason for choosing Textla Pricing was better over their monthly fee. Switched from [Heymarket](https://www.capterra.com/p/167436/Heymarket/) Pricing structure was far more affordable. Review Source JL Jay L. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Simple Effective company!" October 6, 2026 5.0 The platform is straightforward, reliable, and has been a great tool for staying connected with leads and clients. Definitely recommend! Pros Textla has been super easy to use and makes texting customers simple and efficient. Also very user friendly Cons nothing honestly, I guess the cost could be a little bit cheaper but that is not really an issue to me Review Source mC maria C. Consultant Banking Used the software for: 1-2 years ### "TextLa for Small CU" January 11, 2024 5.0 \[sensitive content hidden\] at TextLa was hyper responsive to all my questions and concerns. Over the last 18 months he has even introduced some of the improvements that I recommended. He is great to work with. Pros Because TextLa is very cost effective it allowed a small credit union to use texting SMS on a daily basis. Cons There are no SMS templates, so we need to create SMS each time. Reason for choosing Textla TextLa offered a basic, low-cost option for the low amount of SMS we send/receive. Switched from [Zipwhip](https://www.capterra.com/p/165106/Zipwhip/) ZipWhip was acquired by another company and they sunset the product we were using. Review Source PB Pamela B. Owner E-Learning Used the software for: 6-12 months ### "More control over texting costs" April 15, 2024 5.0 It has been super easy to use and such a benefit to us to find a texting service that has flexible pricing and good delivery. We never have delivery issues and have slashed our texting costs. Pros I appreciate Textla most for its flexible payment system that allows me to pay only for the number of texts I need each month. This flexibility helps manage costs effectively, especially given the varying needs of our community from month to month. Cons I would love to be able to sort texts in the campaigns tab and filter and organize better. Switched from [SlickText](https://www.capterra.com/p/155430/SlickText-com/) We switched for more flexible pricing options from month to month. Review Source DC Denay C. Billing COO Hospital & Health Care Used the software for: 6-12 months ### "Could Not Ask For A Better Marketing Tool" January 9, 2024 5.0 From our initial contact with a sales representative till today, we have been nothing but impressed with both the product and the service we receive - especially considering the absurdly low pricing. \[sensitive content hidden\]has been amazing working with us hand in hand to set up our account, and the use of the texting app is by far the easiest on the market. A simple CSV upload with name and number and we have increased our engagement by 125%. Pros The ease of use that Textla provides is phenomenal. I have not seen any other product on the market with such a simple and effective approach to Consumer Texting, both in mass and individual. Cons We have had no cons. I cannot overstate how effective and easy to use this product has been for our company. Alternatives considered [Text-Em-All](https://www.capterra.com/p/123478/Text-Em-All/)[Papaya Global](https://www.capterra.com/p/167640/Papaya-Platform/) Reason for choosing Textla Pricing and Ease of Use. In the market, there were many other complicated products with 6-8 week set up times that cost triple what Textla was offering, and half the capabilities. Review Source JA Jeffrey A. Owner Retail Used the software for: I used a free trial ### "AMAZINGGG!" October 27, 2025 5.0 My overall experience with Textla has been very positive. It’s a clean, modern platform that makes SMS and marketing automation feel easy and efficient. From setup to sending campaigns, everything flows smoothly, and the interface is intuitive even for first-time users. Pros What stands out most about Textla is its effortless blend of innovation and usability. It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive. Cons What I liked least about Textla is that, while powerful, it can feel a bit limited in customization for more advanced marketing strategies. Some automation options and visual design elements could be more flexible — especially for users who want highly branded or complex campaign flows. Review Source VR Verified Reviewer President Insurance Used the software for: Less than 6 months ### "Textla Love the product" July 10, 2025 5.0 Great product overall very happy easy to use and easy to setup and get back results fast. it helped us reach a lot of potential clients Pros its very easy to use and straightforward product. Got setup in 1 day and was work every penny. You can send mass messages at very cheap cost Cons i think each campaign show get it own inbox so you can filter out each project but itself and try to find out what works Review Source SI Sadakatul I. Founder Marketing and Advertising Used the software for: I used a free trial ### "Great software if you need SMS" July 14, 2025 5.0 Pros Very competitive pricing and amazing customer support. They're all very quick and responsive, the team even set me up with a 1000 extra credits to get started off Cons Nothing so far, only con would've been that you don't have access to workflows just yet but I've been told they are adding that very soon, so I'm looking forward to it Review Source MV Matt V. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to get started and effective communication" August 22, 2025 5.0 I got up and running easily. The two times I had questions I was able to talk to a real human quickly and expect we will use it for years to come. Pros Once I got my phone number configured, I was able to setup the opt in and send messages the same day. Very easy to get started. A key feature is the ability to schedule messages. Cons Really nothing, We have a simple use case of communicating information on events to our membership and it does that easily. Review Source AF Alexis F. Health Insurance Advisor Insurance Used the software for: Less than 6 months ### "TEXTLA Review" July 2, 2025 5.0 10/10 experience with how well this platform conducts and the team who is easily accessible for all who need it. Pros The accessibility and quality of what they provide and how responsive they are to any questions I have. Cons I have no complaints as I am a first time user of this platform, everything has been straightforward Review Source KH Kyle H. Event Director Entertainment Used the software for: Less than 6 months ### "Best SMS Service On The Market" September 22, 2025 5.0 Pros Anyone looking for the most cost effective, user friendly, and transparent option for SMS then this is the one. Support is very responsive and the features span more than expected. Cons Nothing really so far. The contact csv import process was a little tricky at first, so make sure your tables are formatted exactly like their examples. Review Source JH Jake H. Creative Director Marketing and Advertising Used the software for: I used a free trial ### "Textla Puts Other SMS Platforms To Shame" May 16, 2024 5.0 The best way to describe my experience with Textla is powerful. I was blown away by the platform's ease of use and how effective it can be when it comes to developing rapport with audiences. If you're a small business looking to get your hands into SMS marketing, go with Textla, as you will not find a better team and product on the market. Pros Textla has made it seamless for my clients to jump into SMS Marketing. The platform is intuitive, the features are strong, and the analytics provide great insights. Whether it's a small business to enterprise brand, the platform works for anyone who wants to build a deeper relationship with their audience. From pricing down to functionality, it's by far the easiest and most effective platform for brands that want to win over the love of audiences. Cons I have zero complaints about Textla. They've been helpful from the moment I started working with them. Review Source BC Brian C. Event Coordinator Events Services Used the software for: 1-2 years ### "Game changer for our organizaiton!" January 13, 2024 5.0 Our overall experience with Textla has been nothing but positive. Pros We love Textla and it's simplicity. We needed software that would allow us to send mass text messages out to our participants, both in real-time as well as scheduled. Textla allows us to do this and it is much easier to use than our previous service. The cost is great, the customer service is fantastic. Cons We wish there was a mobile application that would allow us to check replies and send mass text messages out without using our laptop. Review Source CL Carley L. Marketing Specialist Retail Used the software for: 6-12 months ### "Maximizing Efficiency" January 16, 2024 5.0 Overall I've had a great experience with Textla. It is easy to use and customize our campaigns for marketing events. Pros I value such tools for their efficiency in processing large amounts of text data. It is a very user-friendly platform too! Cons Sometimes it is hard to understand the error codes. Review Source SP Sathya P. Sales Development Financial Services Used the software for: Less than 6 months ### "Textla delivers a great SMS experience" February 23, 2024 5.0 Textla is one of my favorite new tools in my sales tech stack. The platform is simple to use. The support was great - they basically onboarded me on a call and I was texting by the end of it. Highly recommend for anyone looking to add texting to their sales process. Pros Rock solid support team. I've hit them up with a few questions and they are super quick to respond and know the ins-and-outs of the SMS space like the back of their hand. Price is lower than I expected, which is great. The campaign management feature and Contact upload were super easy to get going, which I loved. Cons Would be excellent to get a CRM integration in the works and start automatically logging SMS sends. :) Review Source SL Spencer L. Co-Founder Computer Software Used the software for: 6-12 months ### "Highly recommend Textla" March 17, 2024 5.0 Textla is a great SMS marketing platform for startups and high-growth businesses. We use it at Coast to do follow ups to our sales prospects, ask for customer referrals, etc. It's a key part of our sales stack and is well-priced / comes with great support. Pros The customer support is outstanding. Super easy onboarding. Best pricing on the market by far (we researched all of them). And very reliable - never had issues with downtime or lack of deliverability. Cons It's a young company so the platform is relatively lightweight compared to others, but it has all the basics covered. Hope they can keep shipping new features in the coming months. Review Source IS Isaiah S. CEO Entertainment Used the software for: Less than 6 months ### "Great and affordable system for SMS!" March 20, 2024 5.0 Pros Textla is a smart and affordable way to send SMS messages. I can text my coworkers and customers without having to learn how to use complicated software. It is very simple and easy to use. I can text my coworkers and customers with Textla without giving out my personal cell phone number. That way, I can keep my personal and professional lives separate, and it is still easy for me to text people. Cons The product is pretty simple, and it could use some extra features, like an app, more integrations, etc. But those are coming soon! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.