--- title: "Textla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Textla the right SMS Marketing solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10017171/Textla/reviews/" page_type: "reviews" language: "en" --- Textla 5 (79) [View alternatives](https://www.capterra.com/p/10017171/Textla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Textla Ease of use 5.0 Customer Service 4.9 ## Pros and Cons in Reviews CR Cassandra R TrusteeLibraries, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience.“ January 7, 2026 EB Erica B President and CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Pricing with our previous SMS provider had become unaffordable for my company as a very small business – with no increased benefits.“ September 20, 2025 Restylyn G OwnerTelecommunications, Self-employedUsed the software for: Less than 6 months. “They were very fast and processing my phone number for the texting platform.“ May 10, 2026 Andrew P MusicianMusic, Self-employedUsed the software for: 6-12 months. “I wish there was a way to prevent this.“ July 13, 2026 EB Erica B President and CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Their customer service is responsive; the onboarding process was smooth and supportive; and the cost savings will add up to thousands over the year.“ September 20, 2025 EM Edward M OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write,“ October 10, 2025 MA Michael A Deal AnalystReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “Saves time by making customer communication fast and efficient.“ July 15, 2026 AS Art S OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “There is so much spam out there that it is difficult to reach those who legitimately need a particular product or service.“ June 27, 2024 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Meagan C. Marketing design consultant Political Organization Used the software for: Less than 6 months ### "Taxtla is a great sms service" July 22, 2026 5.0 Pros Is a very intuitive software, and allows you to do so much for the price would recommend to any business owners! Cons There’s really not a whole lot negative but the one thing I will say is just not getting a true price before you actually buy, but the prices are very simple and it’s $25 a month monthly or $19 a month yearly and $0.01 per text per customer very affordable! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They actually canceled our account because of our business, but they were still OK that we paid them and they were gonna let our subscription keep continuing! Review Source MA Michael A. Deal Analyst Real Estate Used the software for: 6-12 months ### "Simple, Reliable, and Efficient SMS Platform" July 15, 2026 5.0 Overall, my experience with Textla has been very positive. It's easy to use, reliable, and has made customer communication much more efficient. The platform was quick to set up, and our team was able to adopt it with minimal training. While I'd like to see more advanced reporting, automation, and contact management features, it has consistently performed well and met our day-to-day messaging needs. Pros Easy to use with a clean, intuitive interface. Reliable message delivery. Saves time by making customer communication fast and efficient. Quick and straightforward setup with minimal training required. Cons Reporting and analytics could be more detailed. Contact management features could be more robust. More automation options for follow-ups and workflows would make the platform even more efficient. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) We switched to Textla because we wanted a simpler, more user-friendly platform that was easier for our team to use while still providing reliable SMS delivery. It offered a better overall experience for our day-to-day customer communication. Review Source BR Brian R. CEO Entertainment Used the software for: 6-12 months ### "Great platform " August 25, 2026 5.0 Overall it’s a great platform especially for the price customer service is very responsive if there is ever any issues Pros It’s very easy and fast to upload new contacts and create text campaigns at 1 cent per Message it’s very cost effective Cons Wish you could group your contacts after you upload them but as long as you group them during upload you can send messages to seperate groups Review Source Restylyn G. Owner Telecommunications Used the software for: Less than 6 months ### "Software Company With Human Souls to Serve You" May 10, 2026 5.0 For a software company, it is very customer first focus. It is fast in replying to issues and concerns and comments. You can get a real person to speak with you in a video meeting or they can call you. In my case I was also able to text my representative. They are the standard for customer support. They were very fast and processing my phone number for the texting platform. I was able to resolve issues quickly and efficiently. I often spoke to the same people which is rare in online support. Pros There is a user friendly, cheap mass text platform with A+ customer support. I feel like they are not overpriced and they have a great quality product. Cons Group texting is not supported. Receive messages or counted as use credit as well. They need to emphasize this upfront before plans are paid for. Alternatives considered [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing Textla Cheaper and easy set up. They made the platform simple and stress-free. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) I needed an easy platform to learn. Twilio is very difficult to learn. Review Source Zachary G. Executive Vice President Financial Services Used the software for: Less than 6 months ### "Textla services" July 24, 2026 5.0 We use Textla for business text marketing. We use it to send mass text campaigns. The cost is good. It is cheap and affordable and the texts send. Pros Textla is simple to use, and the prices can't be beat. We are pleased with the service so far for business text marketing. Cons It's a bit simple but it's a good program. I am pleased with the level of service for Textla so far that we've been using it. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Cost of the competing programs was higher than Textla. Review Source SS Samantha S. Site Director Education Management Used the software for: 1-2 years ### "Simple, with Great Support" August 10, 2026 5.0 It's very straightforward to use; putting contacts in and typing out a text to send is easy. The initial setup of Textla was simple and didn't take long at all. Pros The biggest pro about Textla is it's a US-based company. They're very easy to reach if I have any questions, and they respond quickly. That is what makes them the top choice for me! Cons The only real con for the way I use Textla is that they don't have an app to be able to send texts from. That would be helpful for the way I use it. Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/) I couldn't expect people to download the app and check it reliably. Review Source JK Jason K. Owner Operator Hospital & Health Care Used the software for: 1-2 years ### "Big-League Performance on a Boutique Budget" August 5, 2026 5.0 Customer onboarding is easy, and navigating the dashboard is intuitive. As a small business owner, having the tools to compete in the health and wellness space without exceeding budget is a must. Textla meets all my needs to run efficient campaigns that provide actionable insights for business growth. Pros Textla allows me to complete with the enterprise vendors in the health and wellness space affordably. The staff responded to a recent inquiry on the weekend and by Monday, I was moving in the right direction. Cons I don't currently have any cons to share about Textla. Staff is engaged and supportive. The tools provided get me the results I need. Review Source Andrew P. Musician Music Used the software for: 6-12 months ### "The best, most affordable text service by far" July 13, 2026 5.0 Great experience, from the ease of use to the amazing, friendly and knowledgeable staff who helped me get started. Pros As a musician, I like how easy and affordable it is to promote my show schedule directly to my followers. Cons While only a minor complaint, some of my followers don't realize that the texts they are receiving are automated to a degree. They often respond to my texts, mostly by either sending an emoji or "liking" my message. Every time they do that, it costs me credits. I wish there was a way to prevent this. Review Source Jaylen W. Outreach specialist Real Estate Used the software for: Less than 6 months ### "Impact Investment Group Approves Textla " July 10, 2026 5.0 Great product overall... I love utility so this product for text outreach is perfect. Looking forward to growing our outreach with this product. Pros Simplicity and easy to use. We been through many text platforms and this one is top tier. I'll recommend to most. Cons Not much bad that I can say about the product - Impact Investment Group. As we use the product more I'll let you know the let downs, if any. Review Source Kirsty R. Admin assistant Health, Wellness and Fitness Used the software for: I used a free trial ### "Great tool!" August 27, 2026 5.0 Pros I like texts because you can send a text to multiple contacts for promotions, last-minute openings, and follow ups. Cons I Can’t select multiple contacts at once to tag or group them. I also wish the video option had longer than 30 seconds. Review Source AM Adriana M. Marketing and research specialist Information Services Used the software for: Less than 6 months ### "100% recommend textla for texting <3" July 19, 2024 5.0 It has been an amazing journey working with Textla and the staff have been very helpful and very responsive. Pros It was very easy to set up, easy to use the platform and has very useful features that makes sense when you text groups of people. Cons So far, I have not found any cons with this platform. Switched from [Textedly](https://www.capterra.com/p/150912/Textedly/) Complicated to use, does not have certain important features such as opting someone out from the entire platform not just from one group. Also, it was way more expansive than Textla. Review Source JA Jacob A. SALES DIRECTOR Apparel & Fashion Used the software for: 6-12 months ### "VERY USEFUL PRODUCT TO REACH YOUR CUSTOMER BASE BY TEXT" January 9, 2024 5.0 GREAT! VERY SATISFIED WITH THE UPDATED AND ITS CAPABILITIES Pros HOW SIMPLE IT IS TO USE AND THE FEATURES IT OFFERS. Cons THE ERROR CODES CAN BE CONFUSING SOMETIMES. A FEW FEATURES THAT OUR BUSINESS COULD UTILIZE THAT TEXTLA DOES NOT OFFER YET. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) SLWOLY MOVED PEOPLE OVER FROM OUR WHATS APP GROUPCHAT Review Source CM Chase M. Manager Medical Practice Used the software for: Less than 6 months ### "Allure Review" January 9, 2024 5.0 Textla has been good to us so far, we as a company are about a month into daily use and it’s gets a little easier everyday. Pros Its functionality was very easy for us to get the hang of and that made it easy to transition over to Textla Cons If they had a Chrome plugin that would really put it over the top with us. Switched from [Zipwhip](https://www.capterra.com/p/165106/Zipwhip/) They no offer sms messaging so we had to make the switch Review Source JA Jeffrey A. Owner Retail Used the software for: I used a free trial ### "AMAZINGGG!" October 27, 2025 5.0 My overall experience with Textla has been very positive. It’s a clean, modern platform that makes SMS and marketing automation feel easy and efficient. From setup to sending campaigns, everything flows smoothly, and the interface is intuitive even for first-time users. Pros What stands out most about Textla is its effortless blend of innovation and usability. It turns what used to be complicated messaging and automation tasks into something beautifully simple and intuitive. Cons What I liked least about Textla is that, while powerful, it can feel a bit limited in customization for more advanced marketing strategies. Some automation options and visual design elements could be more flexible — especially for users who want highly branded or complex campaign flows. Review Source JN Jennifer N. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple as that " October 23, 2025 5.0 Pros \[sensitive content hidden\] was super helpful and the set up was easy! I'm already running campaigns! The system is very straight forward, the pricing is reasonable, and they roll over your credits from month to month which is excellent! Cons So far I have no complaints. The customer service dept was very helpful and they followed up several times. Review Source EB Elisha B. Owner Restaurants Used the software for: Less than 6 months ### "Great experience from Textla" July 24, 2025 5.0 Extremely good, the customer support was great and the company sets up a meeting with you to debrief you how to use Textla to the fullest. It's also faster to get your number approved then competitors and can send images unlike some competitors Pros It's so much cheaper than competitors to use the service and is a easier to use service with more comprehensive options of what to send Cons The fact that you have to wait a while to be approved for a number which can't be helped but sucks as we wanted to use the service immediately Review Source AG Aysha G. Grocery Store Manager Non-Profit Organization Management Used the software for: I used a free trial ### "New Customer " October 28, 2025 5.0 Pros The user interface is very simple and easy to understand and use. I like that it has all the feature we need and in a very intuitive design style. Cons The character limit on the segments is a bit low, and doesnt include emojis. Thats a bit of bummer, but youre still able to get your marketing done at an affordable price. Review Source CF Claire F. Photographer Photography Used the software for: Less than 6 months ### "Just started with Textla" July 1, 2025 5.0 Overall, I'm really happy to start using Textla. I love how straightforward it is and easy to learn and use. I'm excited to start SMS marketing! Pros I just started using Textla for my photography business and I love how straightforward it is and easy to learn and use. I'm excited to start SMS marketing! Cons I wish there was a certain amount of credits included in my membership, however you have to purchase them to send texts. Review Source VR Verified Reviewer Jeweler Retail Used the software for: Less than 6 months ### "Textla is affordable, simple, and has great customer service!" August 12, 2025 5.0 Overall, it has been a very simple solution for our small business. It was easy to set up and get a hold of customer service when necessary Pros Textla is affordable and easy to use. The website is very simple, and their customer service is always available to help. Cons I have not had much of a negative experience -- I do think it would be simpler if you could pay as you go instead of purchasing credits before each campaign. Review Source CF Cathy F. Executive Dealer Consumer Goods Used the software for: 1-2 years ### "Using Textla will save time, and this will allow you to grow your business!" January 9, 2024 5.0 Excellent! Customer Service is Excellent, the program is excellent, and I can't say enough good things about Textla. My sales have increased because I use this program to keep my customers updated on information. I can send out 1 message through Textla or bulk messages, either way, it saves time and money especially when I can schedule SMS messages to go out in advance, and never think about it again. Pros Scheduling mass SMS messages to go out on certain days and times of the day. Set it up and forget about it, because Textla will send that message out for you. Then customers can respond to you. If you schedule a message to go out at a certain time and you realize you made a mistake, no worries, go back into the program, make the necessary adjustments, and reschedule the SMS message to go out as planned. Cons hmmm, I haven't found anything yet that I don't like about this program. Review Source Alex E. Director of Campaign Management Marketing and Advertising Used the software for: Less than 6 months ### "Huge fan of Textla" February 15, 2024 5.0 Textla is a great SMS tool for teams looking to do bulk and 1:1 SMS outreach. My team needs to get in touch with creators quickly, which often means we need additional ways to reach them besides just email. Textla gives us the power to reach these creators with a simple, easy-to-use interface. We love it! Pros Textla is super simple to set up and use. Our team was up and running quickly. Importing contacts takes seconds and the entire tool has a very easy learning curve. We can schedule campaigns to go out en masse to our creators or just do 1:1 texting with a creator. Textla makes it easy. Cons Would be cool to have additional functionality like email management, etc, within the tool, but as an SMS tool, Textla works perfectly! Review Source TO Tyler O. Owner Paper & Forest Products Used the software for: Less than 6 months ### "Textla is a great software for simplyfing your customer engagement and mass marketing text messages!" July 11, 2024 5.0 Pros I like that I can easily integrate it with other software to send automated text messages to my customers without even lifting a finger and I can easily inform all of my customers with just one text once we begin our sales season and if we hold any discounts. Cons I don't totally understand the credits system, but to be fair, I haven't really made much effort to try to understand it. Review Source Jonathan G. Owner Retail Used the software for: I used a free trial ### "Pleasantly surprised!" May 15, 2024 5.0 Pros I love how user-friendly the interface is, as well as how it doesn't throw too much at you and confuse you. It does exactly what it's supposed to do and it does it WELL! Cons I can't think of any cons at the moment. Review Source CJ Cheryl J. President Chemicals Used the software for: Less than 6 months ### "Textla is great!" March 18, 2024 5.0 It’s great, easy to use and at a fair price. Pros It’s a great, easy to use business texting platform with good prices and great customer support. Cons So far I have not found an issues with the platform. Review Source MT Michael T. Ceo Entertainment Used the software for: 1-2 years ### "Help Santa" January 10, 2024 5.0 Good service, reasonable price. Met my needs Pros Easy to setup and great customer service Cons Not able to sort and filter contacts easily Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.