--- title: "Reva Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reva Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more." source_url: "https://www.capterra.com/p/10017252/Reva/" page_type: "product" language: "en" --- # Reva Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Reva ## What is Reva? Reva's software helps vacation rental managers, hoteliers, and other hospitality operators aggregate, analyze, and respond to their guest reviews. Our tools centralize your review data into one user-friendly dashboard to help you identify areas of improvement, push replies directly to OTAs, and drive more 5-star reviews and brand loyalty. ## What is Reva used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reva?[Manage this product listing](https://www.g2.com/products/reva-2025-09-01/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reva 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## Reva alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Reva Overview ### What company size and specific industries is Reva built for? Reva is designed for vacation rental and hotel businesses of all sizes, including small operators, growing property managers, and larger hospitality organizations. It targets companies in the lodging and short-term rental sectors that need software built specifically for managing vacation rentals and hotel operations. Features and Usability ### What are the key features of Reva? Reva offers guest communications, feedback management, and reviews management for vacation rentals. It also includes alerts and real-time notifications, customizable reports with reporting and analytics, survey and poll management, search and filter tools, website management, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Reva integrate with? Reva integrates with ChatGPT and Guesty. These native integrations connect Reva to AI-assisted workflows and property management operations, giving teams a focused set of third-party options without adding unnecessary tools. Getting Started and Support ### What training and onboarding options does Reva offer? Reva provides live online training sessions to help teams get started. These sessions support guided setup and feature walkthroughs in a remote format, giving users a structured way to learn the product and ask questions during training. Getting Started and Support ### What customer support options does Reva offer? Reva provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep support. With no reviewer feedback available on support experience, the available channels suggest users can seek help through both self-service resources and direct contact options at any time. ## Features AI summary Based on 2,092 Customer Satisfaction reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer satisfaction software: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Reva includes **Feedback Management**, which covers one of the top priorities for customer satisfaction buyers. However, it does not include **Customer Experience Management** or **Customizable Forms**. Instead, the product offers **Survey/Poll Management** (**43%**) and **Reporting/Analytics** (**41%**), which give teams other ways to collect customer input and review trends in satisfaction data. Together, these features help businesses track feedback, spot recurring issues, and make better decisions based on customer responses. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases For Vacation Rentals 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Designed for vacation rentals Reviews Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor reviews of products or services Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reva 16 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Reports: Alter the layout and content of reports - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reviews Management: Track and monitor reviews of products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Survey/Poll Management: Create and administer polls and surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Superhost $39.00 Flat Rate,Per Month Boutique $69.00 Flat Rate,Per Month Professional $99.00 Flat Rate,Per Month Enterprise $100.00 Other,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Guesty](https://www.capterra.com/p/159377/Guesty/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SK Sarah K. Owner Hospitality ### "Complete transparency for our customers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2024 Pros The transparency this product provides my future customers is incredibly valuable. Being able to collect customer feedback from several sources and share them all in one place shows new customers how proud we are of the level of service we provide. Cons Right now, I'm waiting for them to develop a floating UI for our home page so that customers don't have to navigate to see our reviews —the reviews will be noticeable right from our home page —the feature doesn't exist yet but they tell me it's on the way! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.