--- title: "EHI RPM-CCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EHI RPM-CCM Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/10017294/EHI-RPM-CCM/" page_type: "product" language: "en" --- # EHI RPM-CCM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EHI RPM-CCM ## What is EHI RPM-CCM? CHRONIC CARE MANAGEMENT We offer two engagement models tailored to your preferences – first, our CCM Software Platform, providing you with the tools to manage CCM efficiently. And second, our CCM End-to-End Service, offering a comprehensive solution that handles the entire process, allowing you to focus solely on patient care. Our CCM solution is designed to expand a practice's reach beyond its four walls, reduce administrative processes and empower Doctors to provide better care to their patients with chronic conditions. REMOTE PATIENT MONITORING Experience the unique advantage of the only comprehensive end-to-end Remote Patient Monitoring solution, which includes a personalized RPM program and a dedicated application specifically tailored to your practice, offering a seamless and customized approach to remote patient care. ## What is EHI RPM-CCM used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## EHI RPM-CCM alternatives Highest Rated [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86870/CarePaths-EHR/) ## FAQs about EHI RPM-CCM Features and Usability ### What are the key features of EHI RPM-CCM? EHI RPM-CCM offers remote patient monitoring and care coordination features like real-time monitoring, monitoring device integration, and status tracking. It also includes appointment scheduling, patient portal, patient records management, billing and invoicing, alerts and notifications, messaging, and virtual visits for clinical communication and follow-up. Getting Started and Support ### What training and onboarding options does EHI RPM-CCM offer? EHI RPM-CCM provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced review and feature checks. Getting Started and Support ### What customer support options does EHI RPM-CCM offer? EHI RPM-CCM offers Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 77 Patient Case Management reviews Capterra data shows that buyers of Remote Patient Monitoring rank the following features as their top priorities: - **Patient Engagement** (**58%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**50%**) - **Patient Portal** (**64%**) EHI RPM-CCM supports all three of the features reviewers rate most highly: **Patient Engagement**, **HIPAA Compliant**, and **Patient Portal**. Together, these capabilities help providers keep patients involved in their care, protect sensitive health information, and give patients easy access to communication and health data, helping businesses deliver more consistent remote care and improve patient follow-through. Patient Engagement 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Portal 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Online portal where patients can access information such as health records, treatment plants, etc. Patient Records Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Data Import/Export 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Alerts/Escalation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request EHI RPM-CCM 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - E-Prescribing: Transmit prescriptions to pharmacies electronically - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.7 (6) Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM LAYLA M. Tech Health, Wellness and Fitness ### "NEUROLOGY PARTNERS OF HUDSON COUNTY PA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Overall: EHI makes paper charts a thing of the past. Everything we need stored right in here in the EHI system. Pros PROS: I like how efficient they are and their tech support team is very efficient with communication. Cons CONS: That EHI is not the universal EMR system. EHI needs to be implemented in every office!!!!!!!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HP Hansa P. Office mgr Medical Practice ### "NPPCA office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 We are happy and satisfied with EHI TEAM Pros EHI team constantly tries to reach out our qualified patients, also EHI team reach out to our office to make sure all going well and patients are happy when they reach out to our patients Invoice and detail of the invoice is sent regularly to our office Cons I wish there is better way more patients takes opportunity this ccm product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Augustina B. Office Manger Medical Practice ### "Chronic Care Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 19, 2024 Pros We get notification when a patient is needing care when it comes to the chronic conditions. Cons How management constantly calls numerous times a week when a simple email is enough to communicate effectively and efficiently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP Dhruv P. Physician Owner Medical Practice ### "EHI RPM-CCM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2024 Pros RPM-CCM program is easy to initiate. They will assist with set up and provide monthly reports. They will also help to reach out to new patients to bill more revenue. They will also handle billing as well. Cons The fees had increased after initiation however it was within reason. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stefanie B. Manager Medical Practice ### "Dr office review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Pros Was a very easy system to use. If you needed any help you could always call and they will go online with you to show you. Cons I think the drs part should be a little more user friendly as they are so fast paced all day long. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BJ Bhavani J. MD Hospital & Health Care ### "Testimonial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 11, 2024 Pros Integrated with the EMR. Easy to access and information linked to patient charts. Cons Communication with the provider and call overlap with the visit dates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.