---
title: "Salesforce Customer360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Salesforce Customer360 Software - reviews, pricing plans, popular comparisons to other Business Management products and more."
source_url: "https://www.capterra.com/p/10017314/Salesforce-Customer360/"
page_type: "product"
language: "en"
---

# 

 Salesforce Customer360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)

Salesforce Customer360

## What is Salesforce Customer360?

Salesforce Customer 360 is a comprehensive suite of software products designed to revolutionize the way businesses connect with their customers. This powerful solution enables teams across various departments - including marketing, sales, commerce, service, IT, and data - to work smarter and more productively by leveraging connected data and trusted AI. With Customer 360, businesses can achieve seamless customer experiences by bringing all their data together, providing every team with a complete view of each customer.

## What is Salesforce Customer360 used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)

Top alternative

Featured

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Salesforce Customer360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce Customer360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesforce Customer360

4.8 (48)

VS.

[4.6 (6,097)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (48)

Ease Of Use

4.5 (6,048)

Value For Money

4.7 (41)

Value For Money

4.3 (4,666)

Customer Service

4.7 (43)

Customer Service

4.4 (4,459)

## Salesforce Customer360 alternatives

[4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (1,323)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (3,539)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10017314/Salesforce-Customer360/alternatives/)

## Pricing

Value for money

4.7 (41)

### Starting price

Free trial not available

Value for money

4.7 (41)

4.7

Based on 41 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (43)

4.7

Based on 43 reviews

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.