# 1Life Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is 1Life the right Safety Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10017406/1Life/reviews

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1Life

4.8 (9)

[View alternatives](https://www.capterra.com/p/10017406/1Life/alternatives/)

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Last updated March 13th, 2026

# Reviews of 1Life

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJC

David Joseph C.  
Safety Officer  
Construction  
Used the software for: Less than 6 months

### "1Life - The One Way to Safety"

March 26, 2025

5.0

Excellent! Client Support is phenomenal, they really want to see you are using the app and understand how it can make our workers safe and our business is doing it's due diligence for compliance with local laws.

Pros

The Internal Responsibility Workflow, you can customize compliance elements, the built in corrective action workflow and how you can assign corrective actions without creating additional forms...

Cons

If anything I wish I had more time to fully utilize all of the capabilities within it. It seems like almost every time I log in, I learn about a new feature or function that I wasn't using, but now do!

Alternatives considered

[SALUS](https://www.capterra.com/p/178999/Salus-Pro/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing 1Life

Easier to use, more functions that made it's use more robust,

Review Source

BS

Becky S.  
People, Culture and Communications Manager  
Retail  
Used the software for: 1-2 years

### "1Life helps to influence a positive safety culture!"

June 27, 2024

5.0

Pros

I love that the product is super user friendly so that my front line employees enjoy using it when required which helps influence a positive safety culture. When safety becomes so time consuming due to the paperwork, it tends to go to the bottom of the pile ... 1Life saves that from happening by making it easy to do and easy to follow up on!

Cons

I can't say there is anything I dislike, I am excited for the new version to see the changes!

Reason for choosing 1Life

It had the best options and customization and I really liked \[sensitive content hidden\] approach!

Switched from

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

It was not user friendly and was based out of USA

Review Source

Response from 1Life Workplace Safety Solutions

July 26, 2024

Becky we are thankful for your decision to switch to 1Life and happy that your front line staff find the software very user friendly. We appreciate the feedback

TG

Tom G.  
Safety Coordinator  
Education Management  
Used the software for: 2+ years

### "1Life Review"

November 27, 2024

4.0

The 1Life services have been beneficial in providing information needed to provide compliance to regulatory requirements.

Pros

Knowledge of \[sensitive content hidden\] of the options available through 1Life services

Cons

Looking for further courses to offer such as: Electrical Hazards Fire Safety Emergency Response Planning Compressed Gases

Review Source

CN

Cara N.  
H and S Coordinator  
Construction  
Used the software for: 1-2 years

### "Would highly recommend"

August 14, 2024

5.0

Excellent customer service and quick turnaround for any assistance required.

Pros

Easy to use and good customer contact with notice about upgrades and training sessions

Cons

Nothing that requires reporting, have not run into anything that I can't figure out or customer service hasn't helped me with.

Review Source

JA

Joshua A.  
Service Manager  
Farming  
Used the software for: 2+ years

### "No need to look elsewhere"

July 9, 2024

5.0

Great software, pretty good ability to customize to your specific needs. Good support from the 1Life crew.

Pros

One stop shop, for all things safety. Easy to view, sort, create, and report on forms of all types. Incident, Good Catch, Near Miss, etc. Inspections for all mandatory inspection items can be created and tracked in the software as well. Since the app and desktop versions were synced, it is essentially seamless working between the two different mediums. Really great program.

Cons

Too many clicks required on lots of forms.

Review Source

Response from 1Life Workplace Safety Solutions

July 26, 2024

Josh, your feedback is important to us and we will incorporate your recommendations as we continue to improve the customer experience

RT

Rhonda T.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "One Stop Shop for Safety!"

June 26, 2024

5.0

I would highly recommend 1Life to any company that needs a Safety program. They are always there to help and the training is great!

Pros

Always there to help with anything! Their App is awesome, especially when you are on a jobsite and all you have to do is fill out the app and all of our Safety is in one spot!

Cons

The App wasn't very user friendly, but they have changed and upgraded it so all is good now... No cons!!

Review Source

Response from 1Life Workplace Safety Solutions

July 26, 2024

Rhonda thank you for your candid feedback. We appreciate the opportunity to provide this platform to your organization.

LL

Lynnette L.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Easy to use + track safety platform"

July 2, 2024

4.0

Pros

We've been using 1life for 6+ years now. It's relatively user friendly and easy for us to track everything.

Cons

Throughout the years there have been the odd glitches here and there, but they are always making improvements and their customer service regarding those issues have been very speedy.

Review Source

Response from 1Life Workplace Safety Solutions

July 26, 2024

Lynette we're glad that you've trusted us over the years and attest to our commitment to continuous improvement. We look forward to serving you better in the coming years.

MP

Matt P.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "1life should be your first and only choice!"

June 26, 2024

5.0

I've been using 1Life for 18 months now and have had very little issues with it. The staff are accommodating when you need help, the website is easy to use and the overall functionality of the program is very good.

Pros

Customer service is top notch! 1life staff are available to help you through any challenges you may face.

Cons

Searching for a particular document or form can be challenging at times.

Review Source

Response from 1Life Workplace Safety Solutions

June 28, 2024

Thank you for your candid review Matt. We appreciate the feedback and we will ensure the system is continuously improved for enhanced ease of use.

AE

Alyssa E.  
Office Administrator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Very happy with 1Life services!"

June 26, 2024

5.0

1Life makes my job way easier by allowing us to keep our safety records organized, and reminding me when training is due for our staff.

Pros

1Life is incredibly user-friendly and their team is quick to fix any issues that may arise and answer questions promptly.

Cons

I don't have any dislikes about 1Life. I am happy with the product/services.

Review Source

Response from 1Life Workplace Safety Solutions

July 26, 2024

Your kind words are highly appreciated Alyssa. Thank you for trusting us.

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