# Upgrow Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Upgrow Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more. Source: https://www.capterra.com/p/10017426/Upgrow --- # Upgrow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Upgrow ## What is Upgrow? UpGrow is the leading Instagram growth service. Their award-winning AI growth engine can achieve 10x faster results compared to other similar services. UpGrow is known for their reliability and safety, as they guarantee organic growth without the use of bots, fake followers, or passwords. Their team of real-human Instagram experts, combined withtheir patented AI technology, ensures that every follower you gain is genuine and engaged. What makes UpGrow stand out is their commitment to customer satisfaction. They offer a money-back guarantee if you don't see the growth you expected. Their service includes a 1-day free trial, live demos, and 24/7 chat support to assist you every step of the way. They have received exceptional reviews, with a rating of 5/5 based on over 1,000+ reviews from 58,000+ customers. ## What is Upgrow used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upgrow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://upgrow.com&name=Upgrow) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upgrow 2.1 (7) VS. [4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (7) Ease Of Use 4.8 (894) Value For Money 2.1 (7) Value For Money 4.9 (816) Customer Service 2.7 (7) Customer Service 4.9 (778) ## Upgrow alternatives [4.5 (6,229)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (894)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Vidtechy](https://www.capterra.com/p/265048/Vidtechy/) [4.9 (40)](https://www.capterra.com/p/265048/Vidtechy/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265048/Vidtechy/) [Predis.ai](https://www.capterra.com/p/231932/Predisai/) [4.7 (186)](https://www.capterra.com/p/231932/Predisai/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231932/Predisai/) [View all alternatives](https://www.capterra.com/p/10017426/Upgrow/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 2.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Performance Metrics 2.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Competitor Monitoring 1.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track activity of your competitors Customizable Reports 2.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Alter the layout and content of reports Post Scheduling 2.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Reporting/Analytics 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Upgrow 33 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Track activity of your competitors Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Graphical representation of data Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Track and monitor a specific set of keywords Observe and track the demand, usage, progress or quality of a system, product, or user Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and manage advertising campaigns on social media networks Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 2.3 (7) 2.3 Based on 7 reviews ## Pricing Value for money 2.1 (7) Free Trial Basic Plan $99.00 Flat Rate,Per Month Pro Plan $149.00 Flat Rate,Per Month Turbo Plan $299.00 Flat Rate,One Time Value for money 2.1 (7) 2.1 Based on 7 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (7) 2.7 Based on 7 reviews ## User reviews Overall rating 2.1 Based on 7 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(5) Mentioned topic Sorted by most recent PV Petr V. Content and Community Coordinator Marketing and Advertising ### "AVOID AT ALL COSTS: Unauthorized charges and ghosting customers" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 4, 2026 If you are thinking about using UpGrow, run away. They will charge your credit card without your permission and make it absolutely impossible to get your money back. I tried for weeks to get a refund for an unused period and get a simple confirmation that my accounts were cancelled. Their customer support is essentially a bot named "Alex" that only sends copy-paste excuses to stall you. First, they asked for irrelevant documents. Then, they lied and blamed my bank for a "pending chargeback" (which my bank confirmed was a complete lie). Once my bank blocked my card due to UpGrow's unauthorized charges and I demanded my refund to my bank account, UpGrow completely stopped responding. They have been ghosting my messages for days. They have no real customer service, no social media presence to hold them accountable, and they will just ignore you until you give up. Protect your money. If they already charged you, don't even waste your time talking to their chat – go straight to your bank and file a chargeback for fraud. Pros Nothing. Everything is wrong with that company - the support center, pricing and value, cancel subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yannick D. Founder Sports ### "Recurring charges restarted after long silence, price jumped to $199, no clear cancellation path" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2026 My experience with UpGrow has been extremely negative. I originally signed up in June 2024 and paid $69. I believed the service had been stopped after that. Then, after a long period of silence, charges suddenly started again in September 2025. Here is what happened on my side: Jun 2024: $69 Sep 2025: $69 Oct 2025: $69 Nov 2025: $99 Dec 2025: $199 Jan 2026: $199 Feb 2026: $199 Mar 2026: $199 That is a total of $1,102 charged, with $1,033 beyond the initial payment I expected. What I find especially unacceptable is: I never received any clear email notice of reactivation, renewal, or price increase. The billing restarted after a long gap. The price then increased from $69 to $99 and then to $199. In my account, there was no straightforward self-service cancellation option. The “manage subscription” function only opened a chatbot instead of letting me directly cancel. In my opinion, these are very poor billing and cancellation practices. At a minimum, customers should receive clear notice before rebilling and before major price increases, and they should be able to cancel easily without having to fight through a chatbot. I am now disputing these charges and requesting cancellation and a refund. Pros I was mislead by the very and clean UI... it seemed very profesional from their website so I made the mistake to trust it. Unfortunately I can not even speak of their service of IG followers, I cancelled it after the 2st month precisely because I was not very convinced of the quality... now I understand why ! Cons Poor transparency around recurring billing. No clear advance notice of reactivation, renewal, or price changes. Large price increases without a user experience that made them obvious. No straightforward self-service cancellation. “Manage Subscription” led to a chatbot instead of a real cancellation flow. The platform gave me too little control and too little visibility over my subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC James C. Founder Mental Health Care ### "Beware of this scam business" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 25, 2025 Terrible experience from start to finish. I paid for services that were never delivered and could not get support or a refund. This feels like outright fraud and I want to warn others not to fall into the same trap. Pros There is nothing positive to say about this service. It feels like a complete scam and offers no real value at all. Cons They refuse to respond to cancellation requests or emails. I had to cancel and block my credit card to stop further charges. This is highly unprofessional and should be reported to the authorities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Eric V. Founder and CEO Marketing and Advertising ### "Buyer Beware " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 8, 2024 Pros Upgrow makes it very easy to set up your account. Cons We signed a customer up for their Turbo AI Plan and selected USA and Canada targets. The Upgrow dashboard shows 75% came from these markets, our customers' IG account shows 85% came from Bangladesh. We only received 1,027 Followers of the "3,500 - 5,000+ Real Followers /mo" in their Turbo Plan. We have contacted them several times to cancel the account, but they refuse to respond and continue to bill our credit card $299/month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2024 Hi there, We’ve reviewed our database but were unable to find any account matching your details, which raises questions about the legitimacy of this review. That said, we'd like to address a few points: Targeting Accuracy: Our dashboard data is based on real-time analytics. If there’s a discrepancy between our dashboard and Instagram’s data, we’re more than happy to investigate further. Follower Count: The Turbo AI Plan offers a range of followers, but growth varies depending on account engagement and audience behavior. We guarantee real, organic growth, not fixed numbers. Cancellation: You can easily cancel your subscription through the dashboard, live chat, or email. We have support available across three time zones and always aim to resolve issues promptly. Please contact us via live chat or email, and we’ll make sure to sort this out for you. Best regards, Jessica from UpGrow BM Bart M. CEO Furniture ### "great people; AI not working for us" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 April 18, 2024 Pros the idea sounds great a lot of useful add ons customer service people are supportive and do what they can Cons the result was just not there; support to get to the objective was not in place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2024 Hi Bert, I'm sorry to hear that the results haven't matched up with your expectations, despite our team's best efforts. It's important to us that we address your concerns and work towards a better experience for you. We strive to ensure that our AI tools and customer support work in tandem to meet your goals, and it sounds like we've missed the mark this time. It could be helpful to review your account settings and the specific objectives you're aiming for, as there may be adjustments we can make to better align with your needs. Since we couldn't find a valid account with the info provided, could you please reach out to us directly? This will allow us to look into your situation more closely and provide personalized support to get things on track. Your satisfaction is crucial to us, and we're eager to make things right. Thanks for your patience and for giving us the opportunity to improve your experience. Warm regards, Jessica from UpGrow AC Anton C. Founder Media Production ### "My experience using Upgrow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2024 Pros We're a digital marketing agency that manages over 100+ client accounts and we're in need of software to help with growth on our pages. After trailing all products out there, Upgrow performed the best overall and has a superior program for agencies. Strong niche-based growth on all our client accounts for the past 6+ months and easy to track everything from one dashboard. Cons Compared to other options, Upgrow is highly priced but well worth it. I wish they offered more discounted pricing for large volume customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jack S. Admin Computer & Network Security ### "Got the annual plan and never looked back! 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 I truly recommend Upgrow to anyone who wants to boost their business or online presence in an organic way. And (most importantly) attract followers who actually are interested in what you share! The Upgrow team definitely delivers on Instagram growth! As soon as I signed up, my dedicated campaign manager-\[sensitive content hidden\]-arranged a phone call to kick things off. The first piece of advice he gave was to start posting more stories. That same evening, I posted my first story and also posted the same video to my Reels. Within a few weeks that Reel gained over 2k plays! Over 3 months, my account grew from 21 followers to 1500+ followers. They're real people that are interested in my content; not bots. Pros The most positive aspect of Upgrow is their customer service. They always reply immediately and always are very very helpful. This level of communication is priceless. Also I want to mention that my IG account is thriving and I haven't had any issues whatsoever. I need to mention this because in the past I've hired people to do this kind of work - but even then it would sometimes result in my account getting blocked. Because of over-activity basically. Or fake followers. Upgrow has worked it out very nicely. It's clear they know what they're doing. I'm happy I stumbled upon them this year!" Cons 1) Had some trouble getting started cause of a glitch in their system right after I changed my IG handle. To their credit, they didn't charge me for the first month 2) Sometimes I feel like their analytics are almost too advanced for what I need. It's a bit of an overkill for someone who's not a major social media guru. I mean, it's cool to see all that detailed data, but it can be a bit much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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