# Catchafire Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Catchafire Software - reviews, pricing plans, popular comparisons to other Corporate Social Responsibility (CSR) products and more. Source: https://www.capterra.com/p/10017446/Catchafire --- # Catchafire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Catchafire ## What is Catchafire? Catchafire is a corporate social responsibility (CSR) solution that enables organizations to manage volunteering and impact programs. ## What is Catchafire used for? [Corporate Social Responsibility (CSR)](https://www.capterra.com/corporate-social-responsibility-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Catchafire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.catchafire.org&name=Catchafire) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Catchafire 5.0 (5) VS. [0.0](https://www.capterra.com/p/10018465/YourCause-CSRconnect/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 0.0 (0) Value For Money 5.0 (4) Value For Money 0.0 (0) Customer Service 5.0 (5) Customer Service 0.0 (0) ## Catchafire alternatives [4.8 (21)](https://www.capterra.com/p/206672/Good-Grants/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (44)](https://www.capterra.com/p/142236/Optimy/reviews/) Starting price $530.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [3.4 (42)](https://www.capterra.com/p/155271/Benevity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 57% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017446/Catchafire/alternatives/) ## FAQs about Catchafire Features and Usability ### What are the key features of Catchafire? Catchafire offers volunteer management, employee engagement, and member communication for coordinating participation. It also includes donation management, donation tracking, online giving, and online payments for fundraising workflows. Additional features include contribution tracking, donation disbursement management, impact management, impact measurement, alerts/notifications, reminders, CRM, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Catchafire offer? Catchafire provides webinars, documentation, and videos for training and onboarding. Webinars can support guided learning in a live format, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of product features and tasks. Getting Started and Support ### What customer support options does Catchafire offer? Catchafire provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support when needed. Support experience details are not available here, so only the listed channels can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reporting & Statistics 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Volunteer Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage volunteer information and direct volunteer resources Impact Measurement 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress Catchafire 16 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges View donor contribution history, track how much money have been raised over time and measure progress Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manages money being paid out from specific funds Track/record financial donations made by members, along with the issuance of tax receipts/documents Track and view detailed financial donation history made by contacts and members Tools to improve and measure employee satisfaction and involvement Analysis of impact/effect on IT services and other business processes Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Contact members listed in the database through email, SMS, social, phone, etc. Outlet for members and visitors to submit donations electronically Accept and process online payment transactions Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage volunteer information and direct volunteer resources Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (4) Value for money 5.0 (4) 5.0 Based on 4 reviews ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CR Carly R. Program Officer Philanthropy ### "Expanded Impact to Counter Limited Grant Funding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2024 Pros Nonprofits in our community rely heavily on our support, but we have limitations in our funding. With Catchafire, we’re able to serve the needs of more nonprofits. The reporting and analytics features are invaluable for tracking volunteer and nonprofit impact, making our programs more effective and informing our decision-making around community needs. Cons It was difficult to convince organizations to use Catchafire if they've worked with pro bono consultants in the past who provided subpar work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Derek T. Community Impact Program Manager Philanthropy ### "Catchafire Has Been Instrumental for Our Cohort Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2024 Catchafire continues to be a valued collaborator in our efforts to expand and enhance support services for our non-profit partners. They continue to actively involve us in their development efforts with a focus on providing the best possible service(s) to the organizations that we jointly serve. Pros Catchafire staff are very proactive and responsive. The flexibility and dynamism of their platform has helped us grow a large cohort of non-profit organizations, which are independently able to access and evaluate services. Cons Cost is high but understandable given the breadth and diversity of Catchafire services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vernon S. Senior Social Impact Associate Philanthropy ### "Great value add for our network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2024 Pros Catchafire is an easy to use tool for the nonprofits in our network to solicit pro-bono support on a variety of topics such as translation, web design, data analytics, and organizational strategy. We have worked with Catchafire for four years now, and our clients love how easy it is to use and the quality of the volunteers they are connected with. The Catchafire staff is attentive to our needs and goes above and beyond to make our experience easy and enjoyable. Cons We have not run into any issues working with the Catchafire team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tobi P. Associate Director Philanthropy ### "Capacity-building support for Foundation grantees..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2024 Pros Catchafire stands out not only for its features, but also for its exceptional support tailored for grantmakers like us. The onboarding process was smooth, thanks to the knowledgeable partner success team that guided us every step of the way. Their responsiveness to queries and commitment to addressing the unique needs of our foundation and nonprofits have made us feel valued as partners. Together, we’ve achieved a nearly $4 million impact over 5 years – a more than 600 percent return on investment! We look forward to our continued partnership. Cons After more than five years, we have no complaints! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rebecca C. Executive Director Non-Profit Organization Management ### "Catchafire helps combat resource scarcity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2024 HSF has been had the wonderful opportunity to provide Catchafire to our members for almost 3 years. We are a membership organization that received grants from several area funders, allowing us to provide this amazing resource to a large group of resource scarce non-profits. The biggest challenge non-profits face is a lack of abundant and sustainable resources and Catchafire addresses this challenge head on. Working with the team at Catchafire is easy and they have been flexible with their time and expertise, making it possible for us to provide the best possible product to our members. Setting up our unique cohort was easy and our Catchafire team members are helpful, creative problem solvers. Their response time is FANTASTIC and they take always honor every idea I have brought to the table. I think of the team there as partners rather than business associates. Together, we’ve achieved $585,391 impact over 3 years, with 189 projects completed and almost 3000 donated hours and we look forward to our continued partnership. Pros The platform is easy to use and allows organizations of all sizes equal access to resources. Cons The platform can sometimes be hard for a older generation of leadership to understand without demonstration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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