# SiteConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SiteConnect the right Safety Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10017453/SiteConnect/reviews --- SiteConnect 4.3 (18) [View alternatives](https://www.capterra.com/p/10017453/SiteConnect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of SiteConnect Ease of use 4.2 Customer Service 4.7 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rob M. Managing Director Management Consulting Used the software for: 6-12 months ### "Partner Program" April 5, 2024 5.0 Been good partners to assist in our client needs for the smaller to medium clients. Pros Simplicity and ease of implementing the software as part of the client onboarding for GSD Safety clients. We use Site Connect as part of our package of services to ensure our clients compliant with a software package that does not require them to go and source the capability on top of engaging a safety consultant, having a system is crucial to running your business and having Site Connect as our partner has been a game changer. Cons Some development solutions needed, however this is typical of all systems when working with multiple industries and customers. Review Source CD Craig D. Head of Health, Safety and Compliance Commercial Real Estate Used the software for: 2+ years ### "Service Providers take Note" July 16, 2025 4.0 Second to none in custom service, if the team cannot answer our call, there is always a call back with 15-20mins. They listen, offer alternatives, always willing to meet via teams or in person, very patient and understanding. Overall \[sensitive content hidden\] really seem to care about our business. Pros We have some specific requirements that SiteConnect does not currently have, and the team has been more than accomodating in developing the system to our needs Cons We should have joined them sooner, Their sales/service team has amazing custom service, We trust that SiteConnect will continue to to add staff resource as the custom base grows. Alternatives considered [EcoOnline](https://www.capterra.com/p/127198/eCompliance-Safety-Software/)[AvidAscend](https://www.capterra.com/p/92258/Accounts-Payable/) Reason for choosing SiteConnect Overall value, ease of use, service and previously using the product Switched from [Mango](https://www.capterra.com/p/127199/HSEQ-Compliance-Software/) The efficeincy of using one system, the added features and the ability for one area of the business to talk to the other Review Source Response from SiteConnect.io July 17, 2025 Thank you, Craig, for the fantastic review! We're glad to hear our team’s responsiveness has made a positive impact. Supporting your specific needs and being readily available are top priorities for us, so your feedback means a lot. We're committed to growing with you and continuing to deliver the level of service you expect. Thanks again for choosing SiteConnect — we're proud to support your team! — The SiteConnect Team RM Rachael M. Administration Construction Used the software for: Less than 6 months ### "Beware of committing to a 12 month contract" March 30, 2026 1.0 Unfortunately, we had a very negative experience with Site connect. Alot of miscommunication within their team.I would be very wary committing to a 12 month plan Pros Site Connect shows potential and has some strong features. However, overall it was not particularly user-friendly and was difficult to set up. Cons Site Connect promised features not yet available. Once we had signed a contract and completed training it became apparent these features were "coming" or asked to lodge tickets. Switched from [SiteBook](https://www.capterra.com/p/185072/SiteBook-Tradie/) Promised better features then soft wear we currently had Review Source Response from SiteConnect.io April 9, 2026 Hi Rachael, thank you for your openness and honesty, we really appreciate you sharing your experience. We completely understand your frustration regarding the timing of the SWMS signature functionality release, especially given how essential it is to your workflow. As discussed, we had moved quickly to prioritise the development work and managed to release this feature within the quarter. We’re really pleased to see many of our clients already benefiting from it. We also recognise that the delay may have caused inconvenience, and we sincerely apologise for that. Please know that we take this feedback seriously. We’re keen to walk you through the updated functionality in more detail and discuss the value it can bring to your operations. Thanks again for your feedback — it genuinely helps us improve. Have a great day! Thanks, SiteConnect Team RC Rachel C. Administration Manager Import and Export Used the software for: 1-2 years ### "First impressions of Site Connect" May 6, 2026 5.0 Really impressed. There was no comparison with the H & S Management System that we had used previously and what we can do with Site Connect. Pros The usability of the app. It meant that the team could be more involved in the health and safety processes. Cons On the rate occasion the Geofence drops out so doesn't pick up staff leaving. That may be due to our internet service Review Source Response from SiteConnect.io May 12, 2026 Thanks so much for the fantastic review, Rachel! We’re absolutely elated to hear how positively SiteConnect has impacted CPL Group’s health and safety processes and team involvement. Seeing your SiteWise assessment score jump from 78% to 94% is an incredible achievement and a real testament to the effort your team has put into strengthening your safety systems. We’re proud SiteConnect could play a part in supporting that progress. It’s also great to hear the usability of the platform has helped get more of the team actively involved in health and safety day to day, that’s exactly what we designed it for. We appreciate the note around the occasional geofence dropout as well. Connectivity can sometimes influence this, but feedback like yours helps us continue improving the experience. Thanks again, Rachel, we really appreciate your support and look forward to continuing to support CPL Group’s safety journey. JM James M. Senior Facilities Manager Commercial Real Estate Used the software for: Less than 6 months ### "Great experience! Highly recommended" September 4, 2025 5.0 Really good! They were prompt to provide all information and pricing; the customer support was really helpful and thorough and provided us with all information we needed to leave the software with us. Pros They have provided us with a one-stop-shop to manage all of our Health & Safety requirements on our sites. The team was really easy to work with and support on getting the system up and running was really simple. Cons We were able to completely customise our inductions, but we couldn't use the induction module correctly for our needs on the site. Alternatives considered [HSI Donesafe](https://www.capterra.com/p/141558/DoneSafe/) Reason for choosing SiteConnect Donesafe had more useability and was much more affordable for what we were after. Review Source Response from SiteConnect.io September 7, 2025 Hi James, Thank you for sharing your experience! We're delighted to hear that SiteConnect has become a one-stop shop for your H&S needs and that our team made the setup process simple and supportive. We appreciate your feedback on the induction module. It’s really helpful for us as we continue to refine and improve the system to make it more intuitive for our customers. We’re glad SiteConnect delivered the usability and value you were looking for. Thanks for choosing us! – The SiteConnect Team HO Hannah O. Project Manager Construction Used the software for: Less than 6 months ### "Excellent programme" September 4, 2025 5.0 Staff have been very helpful and friendly getting us up and running and providing ongoing support to make the system work for us. Pros Easy to use, continuously developing and improving. Bugs and issues are quickly responded to. Staff are very helpful. Cons The google issue where there is always a notification showing on the phone that there there is geofencing active. Alternatives considered [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[ecoPortal](https://www.capterra.com/p/121927/ecoPortal/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Reason for choosing SiteConnect They seemed to tick all the boxes for what we needed, and fitted into the budget. Review Source Response from SiteConnect.io September 7, 2025 Hi Hannah, Thank you for your kind words! We're so pleased to hear that SiteConnect is easy to use and that our team has been helpful in getting you set up and supported. We appreciate you mentioning the geofencing notification from Google. Thanks for choosing SiteConnect! We’re glad we ticked the right boxes for your needs and budget! – The SiteConnect Team TP Tony P. Health and Safety Manager Construction Used the software for: 1-2 years ### "SiteConnect - Platform for managing construction site safety. " July 24, 2024 4.0 The common mistake I've seen with deciding the best platform for managing health and safety is when only thinking about frontline use and not considering the administration at the 'back-end' SiteConnect does it very well for frontline use and back-end, administration use, managing the system. Pros Getting rid of the amount of paperwork and managing issues easily from the office desktop, providing support to site managers and contractors. Cons Works best when all workers have a smartphone. Some workers do not have a smartphone or don't like using their smartphone for employers. Alternatives considered [Site App Pro](https://www.capterra.com/p/233928/Site-App-Pro/) Reason for choosing SiteConnect The online training videos, and immediate support from SiteConnect (cost-free!). accessibility to SiteConnect as they are local and have an actual office and boardroom for meetings and training. Switched from [SCRIM](https://www.capterra.com/p/214588/SCRIM/) Don't get me wrong, SCRIM is great for setting up the HSMS system exactly as you prefer. However, it requires extensive training for administrators, and there are costs involved for every glitch created by the administrator in the system. SiteConnect, on the other hand, offers a national platform that is more static for administrators, meaning it's very easy to navigate, and the online videos are very helpful. Review Source Response from SiteConnect.io August 13, 2024 Hi Tony, thank you for the review. We agree that SiteConnect works best when everyone is connected with the mobile application downloaded on their smartphone. It's important to note however, that an alternative method of signing-in visitors into the site is via the visitor kiosk solution that's integrated into the sign in functionality. Visitors can also use the public QR code to sign in without downloading the application. Appreciate your comments around the SiteConnect web portal from an administration perspective. You are welcome to visit our offices anytime. - The SiteConnect Team GF Grant F. Director, Health and Safety Consultant Management Consulting Used the software for: 2+ years ### "H&S Consultant/User Review" March 20, 2024 4.0 It has been great and the SiteConnect staff are very helpful, along with taking on board suggestions for areas of improvement. Pros Ease of use and ability to pick it up and implement it quickly. Cons It is not being able to list a piece of equipment involved in an incident. Alternatives considered [Site App Pro](https://www.capterra.com/p/233928/Site-App-Pro/) Reason for choosing SiteConnect Use of use, contractor management among other features. Review Source RR Rene R. Director Civil Engineering Used the software for: Less than 6 months ### "Review for improvements" December 16, 2025 2.0 Its very clunky. Lots of items that need to be improved but feels like it may be put in the too hard basket or maybe there isnt enough back ground resource. For us the aim was to reduce workload and go electronic but we have a number of issues. A few of these are - A 1 page form (hard copy) now turns into about 6pages. If a client has to sift through this is would become extremly frustrating and does not look professional - No function for tables in the forms therefore leading to the above and is much harder to find info on the form. - We have had issues with downloading and errors - No function for drop down menus or scrolling numbers for dates - Seems very expensive for what it is Sometimes has to many layers to quickly review things and feel like some forms gets lost Pros Its not paper. Seems clunky and im still not sold but we are perservering for the time being ..... Alternatives considered [Site App Pro](https://www.capterra.com/p/233928/Site-App-Pro/) Reason for choosing SiteConnect seemed like the better product ......... Review Source Response from SiteConnect.io December 21, 2025 Hi Rene, thank you for taking the time to share such detailed feedback. We genuinely appreciate it. We understand the frustration around form length and structure. SiteConnect isn’t a simple digital form builder, it’s a workflow-driven safety platform designed to support compliance, visibility, and approvals across teams. As a result, highly complex or bespoke paper forms don’t always translate one-to-one into digital workflows. That said, we’re actively working on making our digital forms more intuitive and flexible so a wider range of form types can be built more easily. While there were challenges, we’re proud that your team achieved SiteWise Gold within just three months of moving from paper-based processes to SiteConnect, a significant outcome reflecting both your team’s effort and the strength of the system. We’d welcome the opportunity to review your setup and explore improvements or alternative workflows that may better support your needs. — The SiteConnect Team TC Tony C. Operations and Health and Safety Manager Construction Used the software for: 2+ years ### "Great System " July 18, 2025 5.0 Great, any problems the staff are so helpful & knowledgeable plus they are always listening to their clients to always looking forward to improving the great system they already have. Pros Everything is in the employees hand from Hazards , Emergency plans, JSA's, Toolbox meeting templates, Audit templates , Geo Fences, plus more to speed up the Safety admin side of building. Cons Having to navigate through alot of other systems that couldn't do what Site Connect can do like uploading photos to your toolbox meetings. Review Source Response from SiteConnect.io July 24, 2025 Thank you for your fantastic review, Tony! We’re thrilled to hear that SiteConnect has helped put everything your team needs right in their hands. Simplifying safety admin is exactly what we aim for. It's great to hear that features like photo uploads and mobile-first tools have made a difference for you. A big thanks for recognising our support team too they truly care about our customers, and your kind words mean a lot. Thanks again for being part of the SiteConnect community! SM Steve M. Training and Staff Development Manager Construction Used the software for: 2+ years ### "Scott Construction" July 18, 2025 4.0 Overall I feel SC is a good fit, has its flaws but the team are always developing and willing to listen Pros Support is fantastic, Theresa is excellent with her ability to problem solve. I like the various sign in options. Hazard reporting etc, is simple to use Cons Sometimes the audit reporting scene glitches out. Occasionally SC logs employees out especially annoying for those on "always" and you don't realise you are not signing in on sites. Review Source Response from SiteConnect.io August 1, 2025 Hi Steve, Thanks for your great feedback! We're glad SiteConnect is a good fit and that features like sign-ins and hazard reporting are working well for you. Shoutout to Theresa—she’ll love hearing this! We appreciate you flagging the audit glitch and login issue. We're on it and always working to improve. Thanks for being part of the SiteConnect community! – The SiteConnect Team CE Christian E. Health Safety Environmental Quality Manager Civil Engineering Used the software for: 6-12 months ### "Total Infrastructure Limited" September 12, 2025 5.0 Great so far! Wish I'd discovered this system a lot earlier. My overall experience has been amazing, and I do not have a problem with things whatsoever. Pros Ease of Use! The system is great and easy to use. If my team like it then I like it too! Having the ability to create our own forms is so handy. Cons I have used it for a year and I don't have any problems with it thus far. In saying that, I certainly recommend this system for others to use. Review Source Response from SiteConnect.io September 17, 2025 Hi Christian, Thank you for such fantastic feedback! We’re thrilled to hear your team finds SiteConnect easy to use and that custom forms have been so handy. It’s great to know your experience has been smooth and we’re glad you discovered us too! – The SiteConnect Team LO Lil O. Project Manager E-Learning Used the software for: 2+ years ### "Site Connect and Goldmark Group" April 1, 2024 5.0 Amazing ongoing training and support either online or through phone contact. Site Connect also has fantastic access to resources relevant to our industry. Their customer service level is outstanding. Pros All our Health & Safety and site specific information is recorded in one place where all employees and contractors have access. Site Connect has amazing ongoing support and training! Cons There is nothing I don't like with Ste Connect. Reason for choosing SiteConnect It was referred to us via another business. Customer service is important to us and Site Connect has been great. Review Source GC Geoff C. Project manager Construction Used the software for: 1-2 years ### "site connect review. " March 20, 2024 5.0 Site connect has worked out great for the company & helps us monitor contractors H&S better. Pros Site connect is easy for users to use & record all safety information & making accessible to view & track history. Cons GPS when entering & leaving site is great, however opening up the app to acknowledge daily hazards needs to be sent as a pushed notice to phone number. Review Source CT Cam T. Health and Safety Advisor Construction Used the software for: 2+ years ### "Tracking H/S Trends on Site" April 4, 2024 4.0 Positive experience, not looking elsewhere. The product just needs to make sure it keeps up with industry innovations and expected standards and ease of use. Pros The ability to record and track different H/S breaches, their frequency, who is reporting them, identify areas needing improvement or training. I also like the scoring for Pre-Qualification documents for our contractors Cons Some PDF reports will change the orientation of a photo to how it was taken by the staff member who reported it. This results in a picture that is sideways in the report - not great when forwarding these reports for our clients. Review Source Response from SiteConnect.io August 13, 2024 Hi Cam, thank you for the review. The issue with image orientation has now been fixed by our development team. It is great to hear how you are utilizing SiteConnect to help track safety and compliance breaches. - The SiteConnect Team. TS Tom S. Labour ,health and safety rep Construction Used the software for: Less than 6 months ### "A great health and safety tool " March 20, 2024 5.0 Enjoying learning how to use SiteConnect looking forward to interacting with other workers at a health and safety level. Pros I have just finished a NZQA course on being a healthy and safety representative And SiteConnect ticked all the boxes. Workers are keen to be involved in promoting health and safety for once . I like the online aspect of SiteConnect my reading and writing is poor . Being able to use speak to type and screen reader is brilliant. Cons I guess it’s getting management up to speed. Health and safety does have a cost and this time consuming . Review Source RT Richard T. Director Construction Used the software for: 2+ years ### "Superb product " March 20, 2024 5.0 If everyone was as easy to deal with as the Site Connect team work life would be a breeze 😊 Pros A very functional program that is easy to use and backed by first class customer service. Cons Haven’t found anything to dislike about the product ! Review Source BB Bernadette B. Health and Safety Officer Construction Used the software for: Less than 6 months ### "Let your fingers to the talking!" March 20, 2024 5.0 Very happy with the overall experience with SiteConnect, functionally and by going the extra mile with added personal one on one training. Pros SiteConnect empowers all of our users to feel confident when visiting or working on site. The full Induction and questionnaire gives peace of mind that everyone knows the Operation Rules, Hazards, Emergency Assistance/Evacuation, First Aid & Fire Extinguishers location, Incident Reporting but most of all its about keeping everyone Safe! Cons I personally found the Training via Zoom very helpful and beneficial, as oppose to the tutorials. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.