--- title: "Heidi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heidi Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more." source_url: "https://www.capterra.com/p/10017474/Heidi/" page_type: "product" language: "en" --- # Heidi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Heidi ## What is Heidi? Heidi captures consultations from five seconds up to two hours on both desktop and mobile devices, offering great flexibility for healthcare providers. It transcribes patient conversations in 110+ languages, auto-detecting languages while handling multiple languages spoken simultaneously. Users can choose between a standard scribe for routine consultations or an extended scribe for complex cases. The platform monitors transcription confidence with live audio health indicators that show visual volume status in green or red, alongside real-time transcription feeds. Heidi transcribes accurately even in complex audio environments with loud ambient noise or multiple voices. The mobile app remains reliable during patchy connections and wifi dropouts. It supports both face-to-face and telehealth consultations with Bluetooth and wired headset compatibility. Heidi also generates real-time timestamps aligned with natural conversation pauses to support medical billing and procedural reports. ## What is Heidi used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heidi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.heidihealth.com&name=Heidi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heidi 0.0 VS. [3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews) Starting Price $150 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (37) Value For Money 0.0 (0) Value For Money 3.7 (36) Customer Service 0.0 (0) Customer Service 3.3 (36) ## Heidi alternatives Highest Rated [4.7 (9)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Sunoh](https://www.capterra.com/p/10016372/Sunoh/) [4.1 (37)](https://www.capterra.com/p/10016372/Sunoh/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017474/Heidi/alternatives/) ## FAQs about Heidi Overview ### What company size and specific industries is Heidi built for? Heidi is designed for healthcare organizations of all sizes, from solo practitioners and small private practices to multi-provider clinics, specialty clinics, hospital systems, digital health platforms, and telehealth networks. It also fits larger providers with shared administrative teams and complex clinical workflows. Features and Usability ### What are the key features of Heidi? Heidi offers voice recognition, speech recognition, automatic transcription, and voice capture for converting spoken input into text. It also includes medical terminology database support, abbreviation detection, customizable macros, template management, and text editing, plus access controls, workflow management, third-party integrations, and HIPAA compliant archiving and retention. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Heidi starts at $40 per user/month for the Evidence Plus plan, with a free version and free trial available. Evidence Team costs $50 per user/month billed annually, Clinician costs $150 per user/month, and Practice costs $180 per user/month billed annually; applicable sale taxes are excluded on annual plans. Integrations ### Which third-party tools and platforms does Heidi integrate with? Heidi integrates with 10 third-party platforms for healthcare practice management, including CareStack, Cliniko, MediOffice, MediRecords, MidexPRO, PPMP, PracticeQ, Semble, Zedmed, and athenaOne. These catalog integrations cover appointment, record, and workflow connections across clinical systems. Getting Started and Support ### What training and onboarding options does Heidi offer? Heidi provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Heidi offer? Heidi provides email/help desk support, FAQ/forum resources, a knowledge base, 24/7 live rep support, and chat. These channels give users multiple ways to get help and find answers quickly. ## Features AI summary Based on 100 Medical Transcription reviews Capterra data shows that buyers of medical transcription software rank the following features as their top priorities: - **Charting** (**65%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**85%**) - **Automatic Transcription** (**54%**) Heidi supports all three features that reviewers rate highest: **Charting**, **HIPAA Compliant**, and **Automatic Transcription**. Together, these capabilities help healthcare teams document patient information accurately, protect sensitive records, and speed up transcription work, allowing teams to save time while maintaining compliance and improving record quality. Abbreviation Detection Automatically comprehend data abbreviation terms Access Controls/Permissions Define levels of authorization for access to specific files or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/video file upload Upload audio and video files Heidi 24 features ### All Features - Abbreviation Detection: Automatically comprehend data abbreviation terms - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio/video file upload: Upload audio and video files - Automatic Transcription: Use AI to convert voice into text automatically - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Macros: Database of phrases that are frequently used or insinuated - Document Review: Review and analyze existing information across documents - For Healthcare: Software designed for the healthcare industry - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical Terminology Database: A library of medical terms, abbreviations, definitions, and meanings - Mobile Access: Access software remotely via mobile devices - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Speech Recognition: Train your system to interpret and transcribe voice messages - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Capture: Voice recording and storing - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - Unlimited consults - Unlimited dictation - Context - 10 x Pro actions for custom templates and Ask AI - Email notes and documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - APP - Uptime SLA - Self-service Clinician $150.00 Per User,Per Month It includes: - Unlimited transcription - Unlimited dictation - Unlimited Pro actions - Unlimited AI documents - Unlimited answers - Custom templates - Public template sharing - Task management - Ask Heidi - Patient & session linking - Personalization - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Flexible data retention - Centralized billing - Priority customer support Evidence Plus $40.00 Per User,Per Month It includes: - Unlimited consults - Unlimited transcription - Unlimited dictation - Unlimited AI documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - Uptime SLA - Standard customer support - 10 x Pro actions for custom templates and Ask AI - Task management - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Flexible data retention Evidence Team $50.00 Per User,Per Month It includes: - Unlimited transcription - Advanced templates - Task management - 10 x Pro actions for custom templates and Ask AI - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - Flexible data retention - EHR integration add-on (limited) - Centralized billing - Priority customer support - Team management & controls - Guided onboarding Practice $180.00 Per User,Per Month It includes: - Unlimited consults - Unlimited dictation - Context - Unlimited Pro actions - Unlimited AI documents - Email notes and documents - Public template sharing - Unlimited transcription - Advanced templates - Task management - Ask Heidi - Patient & session linking - Personalization - Documentation & session sharing - Coding - Session status - Free assistant users - Team template sharing - Template configuration 1:1 - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - EHR integration add-on - Centralized billing - Priority support - Team management & controls - Guided onboarding Enterprise Flexible billing It includes: - Unlimited transcription - Advanced templates - Task management - Ask Heidi - Patient & session linking - Personalization - Documentation & session sharing - Coding - Session status - Free assistant users - Team template sharing - Template configuration 1:1 - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - Flexible data retention - EHR integration add-on - Centralized billing - Priority customer support - Team management & controls - Guided onboarding - Dedicated customer success - Single sign-on (SSO) - Service availability - Custom terms & hosting ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ CareStack](https://www.capterra.com/p/176206/CareStack/)[ MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[ PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)[ MediOffice](https://www.capterra.com/p/252045/MediOffice/)[ Cliniko](https://www.capterra.com/p/180878/Cliniko/)[ Semble](https://www.capterra.com/p/181314/Semble/)[ MediRecords](https://www.capterra.com/p/209375/MediRecords/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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