--- title: "Heidi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heidi Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more." source_url: "https://www.capterra.com/p/10017474/Heidi/" page_type: "product" language: "en" --- # Heidi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Heidi ## What is Heidi? Heidi captures consultations from five seconds up to two hours on both desktop and mobile devices, offering great flexibility for healthcare providers. It transcribes patient conversations in 110+ languages, auto-detecting languages while handling multiple languages spoken simultaneously. Users can choose between a standard scribe for routine consultations or an extended scribe for complex cases. The platform monitors transcription confidence with live audio health indicators that show visual volume status in green or red, alongside real-time transcription feeds. Heidi transcribes accurately even in complex audio environments with loud ambient noise or multiple voices. The mobile app remains reliable during patchy connections and wifi dropouts. It supports both face-to-face and telehealth consultations with Bluetooth and wired headset compatibility. Heidi also generates real-time timestamps aligned with natural conversation pauses to support medical billing and procedural reports. ## What is Heidi used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heidi?[Manage this product listing](https://www.g2.com/products/heidi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heidi 0.0 VS. [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $150 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (8) Value For Money 0.0 (0) Value For Money 4.3 (8) Customer Service 0.0 (0) Customer Service 4.3 (8) ## Heidi alternatives [3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 33% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [DeepScribe](https://www.capterra.com/p/232206/DeepScribe/) [4.3 (8)](https://www.capterra.com/p/232206/DeepScribe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232206/DeepScribe/) [View all alternatives](https://www.capterra.com/p/10017474/Heidi/alternatives/) ## FAQs about Heidi Overview ### What company size and specific industries is Heidi built for? Heidi is designed for healthcare organizations of all sizes, from solo practitioners and private practices to multi-provider clinics, specialty clinics with shared administrative support, large hospital systems, digital health platforms, and telehealth networks serving 1 to 50+ clinicians. Features and Usability ### What are the key features of Heidi? Heidi offers a mobile app and mobile access for capturing clinical notes on the go, plus voice capture, speech recognition, and automatic transcription. It also includes AI/Machine Learning, natural language processing, abbreviation detection, medical terminology database, charting, document review, workflow management, access controls/permissions, archiving & retention, and HIPAA compliant support. Pricing ### How much does it cost and what fees or limitations are included? Heidi starts at $40 per user per month for the Evidence Plus plan, which includes unlimited answers, transparent citations, premium evidence sources, and a personal evidence library. A free version and free trial are available. Evidence Team costs $50 per user monthly, billed annually, and Practice is $180 per user monthly, also billed annually. Integrations ### Which third-party tools and platforms does Heidi integrate with? Heidi integrates with over 20 third-party tools and platforms across clinical, billing, and practice management workflows, including AccuroEMR, AdvancedMD Billing Services, AlayaCare, Best Practice Software, CareStack, Cliniko, Epic, Veradigm EHR, and WRS Health. Other catalog integrations include Genie, Helix, Nookal, Semble, and TotalCare Application Suite. Getting Started and Support ### What training and onboarding options does Heidi offer? Heidi provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos provide visual walkthroughs for learning features and steps at a self-paced pace. Getting Started and Support ### What customer support options does Heidi offer? Heidi provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. The catalog does not include reviewer feedback about support experiences, so no claims can be made about response times, helpfulness, or common frustrations. Users can rely on the listed channels for product assistance. ## Features AI summary Based on 108 Medical Transcription reviews Capterra data shows that buyers of medical transcription software rank the following features as their top priorities: - **Charting** (**65%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**85%**) - **Automatic Transcription** (**55%**) Heidi supports all three features that reviewers rate most highly: **Charting**, **HIPAA Compliant**, and **Automatic Transcription**. Together, these capabilities help healthcare teams document patient information accurately, protect sensitive records, and reduce manual transcription work, allowing teams to save time while maintaining compliant and organized clinical documentation. Abbreviation Detection Automatically comprehend data abbreviation terms Access Controls/Permissions Define levels of authorization for access to specific files or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/video file upload Upload audio and video files Heidi 24 features ### All Features - Abbreviation Detection: Automatically comprehend data abbreviation terms - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio/video file upload: Upload audio and video files - Automatic Transcription: Use AI to convert voice into text automatically - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Macros: Database of phrases that are frequently used or insinuated - Document Review: Review and analyze existing information across documents - For Healthcare: Software designed for the healthcare industry - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical Terminology Database: A library of medical terms, abbreviations, definitions, and meanings - Mobile Access: Access software remotely via mobile devices - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Speech Recognition: Train your system to interpret and transcribe voice messages - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Capture: Voice recording and storing - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10017474/Heidi/pricing/) Free $0.00 It includes: - Unlimited consults - Unlimited dictation - Context - 10 x Pro actions for custom templates and Ask AI - Email notes and documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - APP - Uptime SLA - Self-service Clinician $150.00 Per User,Per Month It includes: - Unlimited transcription - Unlimited dictation - Unlimited Pro actions - Unlimited AI documents - Unlimited answers - Custom templates - Public template sharing - Task management - Ask Heidi - Patient & session linking - Personalization - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Flexible data retention - Centralized billing - Priority customer support Evidence Plus $40.00 Per User,Per Month It includes: - Unlimited consults - Unlimited transcription - Unlimited dictation - Unlimited AI documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - Uptime SLA - Standard customer support - 10 x Pro actions for custom templates and Ask AI - Task management - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Flexible data retention Evidence Team $50.00 Per User,Per Month It includes: - Unlimited transcription - Advanced templates - Task management - 10 x Pro actions for custom templates and Ask AI - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - Flexible data retention - EHR integration add-on (limited) - Centralized billing - Priority customer support - Team management & controls - Guided onboarding Practice $180.00 Per User,Per Month It includes: - Unlimited consults - Unlimited dictation - Context - Unlimited Pro actions - Unlimited AI documents - Email notes and documents - Public template sharing - Unlimited transcription - Advanced templates - Task management - Ask Heidi - Patient & session linking - Personalization - Documentation & session sharing - Coding - Session status - Free assistant users - Team template sharing - Template configuration 1:1 - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - EHR integration add-on - Centralized billing - Priority support - Team management & controls - Guided onboarding Enterprise Flexible billing It includes: - Unlimited transcription - Advanced templates - Task management - Ask Heidi - Patient & session linking - Personalization - Documentation & session sharing - Coding - Session status - Free assistant users - Team template sharing - Template configuration 1:1 - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - Flexible data retention - EHR integration add-on - Centralized billing - Priority customer support - Team management & controls - Guided onboarding - Dedicated customer success - Single sign-on (SSO) - Service availability - Custom terms & hosting ## Integrations [ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ CareStack](https://www.capterra.com/p/176206/CareStack/)[ AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[ Nookal](https://www.capterra.com/p/190479/Nookal/)[ AdvancedMD Billing Services](https://www.capterra.com/p/90208/AdvancedBilling/)[ WRS Health](https://www.capterra.com/p/75252/WRS-Health/)[ PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.