# Heidi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Heidi Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more.

Source: https://www.capterra.com/p/10017474/Heidi/reviews

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# 

 Heidi Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Heidi

## What is Heidi?

Heidi captures consultations from five seconds up to two hours on both desktop and mobile devices, offering great flexibility for healthcare providers. It transcribes patient conversations in 110+ languages, auto-detecting languages while handling multiple languages spoken simultaneously. Users can choose between a standard scribe for routine consultations or an extended scribe for complex cases. The platform monitors transcription confidence with live audio health indicators that show visual volume status in green or red, alongside real-time transcription feeds. Heidi transcribes accurately even in complex audio environments with loud ambient noise or multiple voices. The mobile app remains reliable during patchy connections and wifi dropouts. It supports both face-to-face and telehealth consultations with Bluetooth and wired headset compatibility. Heidi also generates real-time timestamps aligned with natural conversation pauses to support medical billing and procedural reports.

## What is Heidi used for?

[Medical Transcription](https://www.capterra.com/medical-transcription-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150

Per User, Per Month

Free trial  
available

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Do you work for Heidi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.heidihealth.com&name=Heidi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Heidi

0.0

VS.

[3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews)

Starting Price

$150

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (35)

Value For Money

0.0 (0)

Value For Money

3.7 (34)

Customer Service

0.0 (0)

Customer Service

3.3 (34)

## Heidi alternatives

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

[4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/)

Starting price

Contact vendor for pricing

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Highest Rated

[4.8 (139)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting price

$22.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10017474/Heidi/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Abbreviation Detection

Automatically comprehend data abbreviation terms

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio/video file upload

Upload audio and video files

Heidi 24 features

Automatically comprehend data abbreviation terms

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Upload audio and video files

Use AI to convert voice into text automatically

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Database of phrases that are frequently used or insinuated

Review and analyze existing information across documents

Software designed for the healthcare industry

Compliant with HIPAA, which sets standards for sensitive patient data protection

A library of medical terms, abbreviations, definitions, and meanings

Access software remotely via mobile devices

Process and analyze human language in text or audio form

Receive data and information in real time

Train your system to interpret and transcribe voice messages

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Set up connections to third-party platforms to improve business processes

Voice recording and storing

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Free

$0.00

It includes:

-   Unlimited consults
-   Unlimited dictation
-   Context
-   10 x Pro actions for custom templates and Ask AI
-   Email notes and documents
-   Public template sharing
-   Data encryption at rest and in transit
-   Custom retention policies for individual
-   ISO27001:2022 certification
-   SOC2 certification
-   HIPAA
-   Organisation BAA
-   GDPR
-   NHS and Cyber Essentials
-   PIPEDA
-   APP
-   Uptime SLA
-   Self-service

Clinician

$150.00

Per User,Per Month

It includes:

-   Unlimited transcription
-   Unlimited dictation
-   Unlimited Pro actions
-   Unlimited AI documents
-   Unlimited answers
-   Custom templates
-   Public template sharing
-   Task management
-   Ask Heidi
-   Patient & session linking
-   Personalization
-   Transparent citations
-   CPD / CME tracking
-   Patient-context–aware answers
-   Live evidence suggestions
-   Preferred sources & journals
-   Premium evidence sources
-   Personal evidence library
-   Evidence in patient visits
-   Flexible data retention
-   Centralized billing
-   Priority customer support

Evidence Plus

$40.00

Per User,Per Month

It includes:

-   Unlimited consults
-   Unlimited transcription
-   Unlimited dictation
-   Unlimited AI documents
-   Public template sharing
-   Data encryption at rest and in transit
-   Custom retention policies for individual
-   ISO27001:2022 certification
-   SOC2 certification
-   HIPAA
-   Organisation BAA
-   GDPR
-   NHS and Cyber Essentials
-   PIPEDA
-   Uptime SLA
-   Standard customer support
-   10 x Pro actions for custom templates and Ask AI
-   Task management
-   Patient & session linking (limited)
-   Personalization (limited)
-   Unlimited answers
-   Transparent citations
-   CPD / CME tracking
-   Patient-context–aware answers (limited)
-   Live evidence suggestions (limited)
-   Preferred sources & journals
-   Premium evidence sources
-   Personal evidence library
-   Flexible data retention

Evidence Team

$50.00

Per User,Per Month

It includes:

-   Unlimited transcription
-   Advanced templates
-   Task management
-   10 x Pro actions for custom templates and Ask AI
-   Patient & session linking (limited)
-   Personalization (limited)
-   Unlimited answers
-   Transparent citations
-   CPD / CME tracking
-   Patient-context–aware answers (limited)
-   Live evidence suggestions (limited)
-   Preferred sources & journals
-   Premium evidence sources
-   Personal evidence library
-   Evidence in patient visits
-   Team evidence guidelines
-   Org-wide evidence library
-   Flexible data retention
-   EHR integration add-on (limited)
-   Centralized billing
-   Priority customer support
-   Team management & controls
-   Guided onboarding

Practice

$180.00

Per User,Per Month

It includes:

-   Unlimited consults
-   Unlimited dictation
-   Context
-   Unlimited Pro actions
-   Unlimited AI documents
-   Email notes and documents
-   Public template sharing
-   Unlimited transcription
-   Advanced templates
-   Task management
-   Ask Heidi
-   Patient & session linking
-   Personalization
-   Documentation & session sharing
-   Coding
-   Session status
-   Free assistant users
-   Team template sharing
-   Template configuration 1:1
-   Unlimited answers
-   Transparent citations
-   CPD / CME tracking
-   Patient-context–aware answers
-   Live evidence suggestions
-   Preferred sources & journals
-   Premium evidence sources
-   Personal evidence library
-   Evidence in patient visits
-   Team evidence guidelines
-   Org-wide evidence library
-   EHR integration add-on
-   Centralized billing
-   Priority support
-   Team management & controls
-   Guided onboarding

## Integrations

[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)[

CareStack](https://www.capterra.com/p/176206/CareStack/)[

MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[

PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)[

MediOffice](https://www.capterra.com/p/252045/MediOffice/)[

Cliniko](https://www.capterra.com/p/180878/Cliniko/)[

Semble](https://www.capterra.com/p/181314/Semble/)[

MediRecords](https://www.capterra.com/p/209375/MediRecords/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)