# Heidi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Heidi Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more. Source: https://www.capterra.com/p/10017474/Heidi/reviews --- # Heidi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Heidi ## What is Heidi? Heidi captures consultations from five seconds up to two hours on both desktop and mobile devices, offering great flexibility for healthcare providers. It transcribes patient conversations in 110+ languages, auto-detecting languages while handling multiple languages spoken simultaneously. Users can choose between a standard scribe for routine consultations or an extended scribe for complex cases. The platform monitors transcription confidence with live audio health indicators that show visual volume status in green or red, alongside real-time transcription feeds. Heidi transcribes accurately even in complex audio environments with loud ambient noise or multiple voices. The mobile app remains reliable during patchy connections and wifi dropouts. It supports both face-to-face and telehealth consultations with Bluetooth and wired headset compatibility. Heidi also generates real-time timestamps aligned with natural conversation pauses to support medical billing and procedural reports. ## What is Heidi used for? [Medical Transcription](https://www.capterra.com/medical-transcription-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heidi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.heidihealth.com&name=Heidi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heidi 0.0 VS. [3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews) Starting Price $150 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (36) Value For Money 0.0 (0) Value For Money 3.7 (35) Customer Service 0.0 (0) Customer Service 3.3 (35) ## Heidi alternatives Highest Rated [4.7 (9)](https://www.capterra.com/p/68235/ZyDoc-Transcription/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.0 (1,283)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017474/Heidi/alternatives/) ## FAQs about Heidi Overview ### What company size and specific industries is Heidi built for? Heidi is designed for solo practitioners and small to large healthcare organizations, including practices with 1–50+ clinicians, specialty clinics, hospital systems, digital health platforms, and telehealth networks. It fits private practices with shared administration as well as larger provider groups that need support across clinical settings. Features and Usability ### What are the key features of Heidi? Heidi offers automatic transcription, speech recognition, voice capture, and voice recognition for converting spoken input into text. It also includes medical terminology database support, abbreviation detection, customizable macros, template management, text editing, workflow management, and access controls/permissions, plus HIPAA compliant compliance management and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Heidi starts at $40 per user/month for the Evidence Plus plan, which includes unlimited answers, transparent citations, premium evidence sources and journals, and a personal evidence library. A free version and free trial are available. Evidence Team costs $50 per user/month, billed annually, and Practice costs $180 per user/month, billed annually, excluding applicable sale taxes. Integrations ### Which third-party tools and platforms does Heidi integrate with? Heidi connects natively to 10 practice management platforms, including CareStack, Cliniko, MediOffice, MediRecords, MidexPRO, PPMP, PracticeQ, Semble, Zedmed, and athenaOne. These integrations cover clinic and healthcare workflows across scheduling, records, and practice administration. Getting Started and Support ### What training and onboarding options does Heidi offer? Heidi provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does Heidi offer? Heidi provides email/help desk support, an FAQ/forum, a knowledge base, 24/7 live rep support, and chat. With no reviewer feedback available on support experience, the catalog only confirms these channels and does not indicate how fast or helpful the support team is. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Abbreviation Detection Automatically comprehend data abbreviation terms Access Controls/Permissions Define levels of authorization for access to specific files or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/video file upload Upload audio and video files Heidi 24 features Automatically comprehend data abbreviation terms Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Upload audio and video files Use AI to convert voice into text automatically Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Track and manage adherence to policies for any service, product, process, or supplier Database of phrases that are frequently used or insinuated Review and analyze existing information across documents Software designed for the healthcare industry Compliant with HIPAA, which sets standards for sensitive patient data protection A library of medical terms, abbreviations, definitions, and meanings Access software remotely via mobile devices Process and analyze human language in text or audio form Receive data and information in real time Train your system to interpret and transcribe voice messages Create, save, and re-purpose templates for emails, forms, etc. Edit text as needed Set up connections to third-party platforms to improve business processes Voice recording and storing Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - Unlimited consults - Unlimited dictation - Context - 10 x Pro actions for custom templates and Ask AI - Email notes and documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - APP - Uptime SLA - Self-service Clinician $150.00 Per User,Per Month It includes: - Unlimited transcription - Unlimited dictation - Unlimited Pro actions - Unlimited AI documents - Unlimited answers - Custom templates - Public template sharing - Task management - Ask Heidi - Patient & session linking - Personalization - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Flexible data retention - Centralized billing - Priority customer support Evidence Plus $40.00 Per User,Per Month It includes: - Unlimited consults - Unlimited transcription - Unlimited dictation - Unlimited AI documents - Public template sharing - Data encryption at rest and in transit - Custom retention policies for individual - ISO27001:2022 certification - SOC2 certification - HIPAA - Organisation BAA - GDPR - NHS and Cyber Essentials - PIPEDA - Uptime SLA - Standard customer support - 10 x Pro actions for custom templates and Ask AI - Task management - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Flexible data retention Evidence Team $50.00 Per User,Per Month It includes: - Unlimited transcription - Advanced templates - Task management - 10 x Pro actions for custom templates and Ask AI - Patient & session linking (limited) - Personalization (limited) - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers (limited) - Live evidence suggestions (limited) - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - Flexible data retention - EHR integration add-on (limited) - Centralized billing - Priority customer support - Team management & controls - Guided onboarding Practice $180.00 Per User,Per Month It includes: - Unlimited consults - Unlimited dictation - Context - Unlimited Pro actions - Unlimited AI documents - Email notes and documents - Public template sharing - Unlimited transcription - Advanced templates - Task management - Ask Heidi - Patient & session linking - Personalization - Documentation & session sharing - Coding - Session status - Free assistant users - Team template sharing - Template configuration 1:1 - Unlimited answers - Transparent citations - CPD / CME tracking - Patient-context–aware answers - Live evidence suggestions - Preferred sources & journals - Premium evidence sources - Personal evidence library - Evidence in patient visits - Team evidence guidelines - Org-wide evidence library - EHR integration add-on - Centralized billing - Priority support - Team management & controls - Guided onboarding ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ CareStack](https://www.capterra.com/p/176206/CareStack/)[ MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[ PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)[ MediOffice](https://www.capterra.com/p/252045/MediOffice/)[ Cliniko](https://www.capterra.com/p/180878/Cliniko/)[ Semble](https://www.capterra.com/p/181314/Semble/)[ MediRecords](https://www.capterra.com/p/209375/MediRecords/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.