# Engaige Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Engaige Software - reviews, pricing plans, popular comparisons to other Customer Support products and more. Source: https://www.capterra.com/p/10017497/Engaige --- # Engaige Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Engaige ## What is Engaige? Enhance your Customer Support team with our fully generative AI-driven solution, customized to your company’s data for seamless ticket resolution and immediate customer assistance. Amplify your top sales agents by providing 24/7 personalized support, boosting revenue at every step of the customer journey. Equip your agents with AI tools that recommend solutions and present relevant content for quick ticket resolution. Automate tasks like refunds, carrier inquiries, and resending missing items according to your business rules. Discover Engaige, your comprehensive AI-based knowledge management system, which streamlines tagging and routing conversations to the right agents. Gain valuable business insights by identifying ticket trends, analyzing volumes, and understanding the underlying causes instantly. ## What is Engaige used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Engaige?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.helloprint.co.uk/&name=Engaige) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Engaige 5.0 (1) VS. [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $10000 Usage Based, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (3,364) Value For Money 5.0 (1) Value For Money 4.4 (2,752) Customer Service 5.0 (1) Customer Service 4.5 (2,936) ## Engaige alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Forethought](https://www.capterra.com/p/196175/Agatha/) [4.5 (11)](https://www.capterra.com/p/196175/Agatha/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196175/Agatha/) Highest Rated [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/102188/LiveAgent/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Communication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Support Ticket Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allow customers/users to submit support queries and service requests Customer Support Provide online support for your customers through live chat or help desk functionality Generative AI Use AI to generate content in the form of text, images, videos, etc. Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Engaige 9 features Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Provide online support for your customers through live chat or help desk functionality Use AI to generate content in the form of text, images, videos, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Process and analyze human language in text or audio form Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Track, manage, or resolve user requests and IT incidents/issues Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Starter $10,000 Usage Based,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Kustomer](https://www.capterra.com/p/158128/Kustomer/)[ Trengo](https://www.capterra.com/p/177967/Trengo/)[ Dixa](https://www.capterra.com/p/159488/Dixa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JH Joeri H. Online Growth Specialist Marketing and Advertising ### "Enorme efficiëntieslag en kostenbesparing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2024 Pros Voor een van mijn opdrachtgegevers ben ik in contact gekomen met Engaige. De opdrachtgever zit midden in een enorme groei en daar komen natuurlijk ook de nodige uitdagingen bij kijken. Een daarvan is het snel opschalen van hun klantenservice terwijl de service kwaliteit behouden blijft. Met het generatieve AI-platform voor klantenondersteuning van Engaige hebben we dit probleem niet alleen direct weten te tackelen, maar hebben we daarnaast ook een mooie groei in sales gezien door 24/7 klantenservice aan te kunnen bieden, zonder dat hier een medewerker aan te pas hoeft te komen. Een absolute must dus voor grote en snel groeiende ondernemingen! Cons Tot nu toe heb ik geen minpunten kunnen vinden. We zijn echt onder de indruk van de software van Engaige en kijken ernaar uit om steeds intensiever gebruik te gaan maken hiervan. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)