# Cvent Attendee Hub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cvent Attendee Hub Software - reviews, pricing plans, popular comparisons to other Hybrid Events products and more.

Source: https://www.capterra.com/p/10017521/Cvent-Attendee-Hub/reviews

---

# 

 Cvent Attendee Hub Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cvent Attendee Hub

## What is Cvent Attendee Hub?

Cvent Attendee Hub is an event app and website designed to power engaging, personalized experiences for in-person, virtual, and hybrid events. Leveraging Cvent’s advanced AI capabilities, Attendee Hub delivers tailored content, smart networking, and sponsor recommendations to every participant. Attendees can build custom agendas, join live or on-demand sessions, and interact through Q&A, polls, and chat. AI-driven matchmaking connects attendees with relevant peers and sessions, while organizers gain real-time insights into engagement and event performance. Flexible branding and seamless sponsor activation help maximize event impact and ROI. With Cvent Attendee Hub, every attendee enjoys a unique, AI-enhanced journey, and planners have the tools to create memorable, data-driven events.

## What is Cvent Attendee Hub used for?

[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/)[Hybrid Events](https://www.capterra.com/hybrid-events-software/)[Audience Response](https://www.capterra.com/audience-response-software/)

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$4000

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Cvent Attendee Hub alternatives

Highest Rated

[4.9 (85)](https://www.capterra.com/p/155777/LineUpr/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (2,437)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10017521/Cvent-Attendee-Hub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Agenda Management

4.7 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Access event or meeting agenda online

Event Maps

4.5 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

Show location of event's rooms and activities on a digital map

Mobile Access

4.8 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Speaker Profiles

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

List information about event speakers

Networking

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Discover and connect with speakers and attendees at an event

Real-Time Updates

4.6 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Cvent Attendee Hub 81 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Build unique software tools based on your specific requirements

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

List information about event guests

A list of registered participants

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Plan marketing campaigns for events

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

Obtain tickets via Kiosk upon arrival at event

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Live stream to multiple devices simultaneously

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allow attendees to check in via their mobile devices

Utilize the same app for multiple events

Discover and connect with speakers and attendees at an event

Ability of websites, web applications, or mobile applications to function without an active internet connection

Send personal messages to clients or attendees

Real-time registration over the web

Adjust communications based on previous interactions or personal preferences

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

List information about event speakers

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Connect with meeting participants remotely over video

Allows users to view videos without downloading media files

Virtual waiting area for attendees

Make a list and register visitors

Built-in website builder or integration with third-party site

Features

4.4 (35)

4.4

Based on 35 reviews

## Pricing

Value for money

4.6 (33)

Professional

$4,000

Other,Per Year

Enterprise

$4,000

Other,Per Year

Value for money

4.6 (33)

4.6

Based on 33 reviews

## Integrations

[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[

Salesforce.org Education Cloud](https://www.capterra.com/p/236802/Salesforceorg-Education-Cloud/)

## Support, customer service and training options

Customer Service

4.5 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (35)

4.5

Based on 35 reviews

## User reviews

Overall rating

4.6

Based on 35 reviews

Filter by rating

5(24)

4(10)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Samantha H.

Digital Content Manager

Information Technology and Services

### "Did it's job."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

January 9, 2026

We were Cvent Attendee Hub users for quite some time, and we learned that the bar would stay in the same place as far as expectations went. Overall, it was a functioning service, but not the best.

Pros

I felt as though attendees and app users were entertained and kept busy with the many features made available to them throughout our event.

Cons

I felt like some features were a bit buggy and/or would get stuck in BETA testing, even though they had previously been communicated as being made available in time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Cassie P.

Senior Manager, Marketing and Corporate Events

Financial Services

### "From 0 to 60 in No Time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2025

We have been so impressed with Cvent Attendee Hub so far, and we're looking forward to enhancing our events into the new year.

Pros

Cvent Attendee Hub allowed our organization to take full control of our in-person, hybrid, and virtual events while offering our attendes an elevated and intuitive experience. From the mobile app to the desktop website for virtual events, we have transformed how we offer events to our advisors in a short amount of time.

Cons

There was a steep learning curve when using Attendee Hub, and because it is so customizable, the options for personal branding and editing were intimidating at first. That being said, the support resources available and even the AI bot Valerie have made navigating the platform much easier.

Switched from

[EventCreate](https://www.capterra.com/p/147664/EventCreate/)

We had outgrown EventCreate and needed a platform that would allow us to take over our virtual and hybrid events in-house rather than relying on a 3rd party.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Sarah J.

Vice President

Events Services

### "Cvent Attendee Hub Delivers Consistent, High-Quality Experiences"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 26, 2025

Overall, my experience with Cvent Attendee Hub has been excellent. I’ve used it for nearly a decade across two organizations and most recently for our R-CON: Digital Twins and R-CON 2026 conferences. It consistently provides a reliable, engaging platform for attendees and a robust management system for planners. It has allowed us to elevate the attendee experience, streamline communication, and gain insights we couldn’t capture otherwise. While there’s always room for flexibility improvements, Cvent remains one of the most comprehensive and trusted tools for managing complex, multi-day events.

Pros

The Attendee Hub creates a professional experience for both in-person and virtual attendees. I love how intuitive the interface is for navigating sessions, speakers, and exhibitors. The engagement tools—like live Q&A, polls, and discussion features—help drive audience participation and make hybrid experiences more interactive. From an organizer’s perspective, the analytics and post-event reporting are incredibly valuable for tracking engagement and improving future events. I like that the after sessions are recorded, they are available in the on-demand library.

Cons

While the Attendee Hub is a powerful platform, it isn’t always as intuitive as it could be—some features take time to learn or require extra steps to configure. I also wish there was more flexibility to customize the page layouts and visual design so we could fully match our branding and create the exact look and feel we envision for our events.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Allison B.

Corporate Events Specialist

Financial Services

### "Attendee Hub is a Mobile Destination for Attendees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 21, 2025

It's easy to use, looks professional, has so many available resources and almost instantly creates an app solution for our event.

Pros

Cvent Attendee Hub is a comprehensive mobile destination for our event attendees - providing all conference materials and information at the tip of their fingers.

Cons

We still have attendees who have other phone types outside of Apple and Android, but I know there is an Attendee Hub website they can use as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

DAMLA E.

Senior manager events and partnerships

Media Production

### "recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 17, 2025

Pros

Customer Support, Ease of Use, good feedback from the delegates, interactive. gamification feature is really good!

Cons

Navigation felt a bit clunky at times, and some features weren’t very intuitive to us. Hard to find certain sections quickly

Switched from

[Gripp](https://www.capterra.com/p/205636/Gripp/)

for one stop shop so we can stop using other platforms for agenda and website etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Manisha C.

Marketing Coordinator

Non-Profit Organization Management

### "I would love to have it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 16, 2025

I haven't used it BUT the idea of it is a dream come true from a time-saving perspective and making the user experience totally seamless.

Pros

I love all of it. I think the idea of one place where attendees can seamlessly flick through everything, manage their agenda, network, and manage their experience to an extent is brilliant. I think it makes event management and event marketing a billion times easier and it's something I will be encouraging the team to think about when I return to the office (virtually). I think registration again requires no thought as an end user via the hub and will make our conference management super easy and streamlined, and bring our teams out of silos and into an integrated team working towards the end goal 'together'. The thought of customer support that doesn't require a million emails too is going to be hugely game changing for us

Cons

Nothing to report it blew my mind (in a great way). If I could feedback anything about the hub in relation to this specific event it would have been great to have some allergen information, as it wasn't super clear what to do when attending.

Switched from

[Gathr](https://www.capterra.com/p/240768/Gathr/)

Lack of customer support for us when things need updating or changing. Lots of errors in the back end, and everything not in one place

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gemma S.

Events Operations Experience Manager

Financial Services

### "Attendee Hub is a must for events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2025

It is a great tool and helps make stand out event apps that are fully customisable to the requirements for your event. It is simple to use and build an event app and can be fully branded to your company / sponsor.

Pros

I like the ability to customise the app to exactly what you need for each event. It can contain all your speakers, sponsors and agenda info as well as key information the delegates will need for the event. Customer support is absolutely fantastic and I often reach out to them and get a same day response for how to build what I am trying to do if I am unsure.

Cons

There are some restrictions with certain image sizes needed which frustratingly you are unable to resize within the app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Joy T.

Director, Global Events

Pharmaceuticals

### "Real use of Attendee Hub"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2025

Have been using it for a number of years now and found it does everything we need. Product development is quite rapid.

Pros

Ease of set-up. Ease of use by attendee. Able to brand appropriately. Being able to update information live. Push notifications. Being able to segment audiences. Value add for sponsors. The way it connects seamlessly to Cvent itself and pulls in all the important information.

Cons

Takes time to learn everything it can do. Sometimes confusing as to which option to pick, especially on the home page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Amir K.

Corporate Events Manager

Information Technology and Services

### "Ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 9, 2025

Pros

It's easy to use and anyone with basic Cvent knowledge can use it or simply follow knowledge base articles to setup the event pretty quickly.

Cons

It has a lot of limitations on customization, there should be more options for people with advanced skills to code/ create their own sections in the app something similar to CrowdCompass.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Event Manager

Hospitality

### "Attendee Hub - Another Helpful Cvent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2025

Pros

Easy to navigate and keeps all event details, sessions, and updates in one place, making the attendee experience more organized and engaging.

Cons

While useful, some features can be slow or unintuitive, and customization options are limited, which can make the experience feel less flexible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kelli M.

Associate Director

Non-Profit Organization Management

### "Attendee Hub Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2025

Overall, it's been a great tool for us. While I'd love to see some improvements to some appearance issues, I think it's getting better every day. With the addition of the Cvent AI, this is going to be a must-have tool for any of our events.

Pros

Attendee Hub is a great resource for our registrants. We used the old mobile app, and this is a huge improvement. AttendeeHub simplifies session selection, and it also gives us tools to inform our guests of important information.

Cons

It's mostly session selection UI. I would like AttendeeHub on the computer to look the same as the mobile app. I would also like to be able to customize the look of the page more, mostly being able to make grouping of sessions more obvious like in the session widget in registration. Finally, our guests do get very confused by not having a completed button showing that they're done with session selection.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

David L.

Conference Digital Content - Registration Specialist

Hospital & Health Care

### "Easy Breezy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2025

Once again, easy to use. The attendees sometimes have difficulty logging out of one event and into another.

Pros

It is really easy to use. The design is very modern compared to others in the Conference mobile app game.

Cons

I wish there were more filters, like for State. I understand that each event may be different, some not using filters, but having a STATE field would be ideal.

Switched from

[eShow](https://www.capterra.com/p/80061/eShow/)

More bells and whistles. eShow, at the time didn't have all the stuff we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Madison L.

Healthcare Training Event Manager

Hospital & Health Care

### "I love AttendeeHub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2025

I love using Attendee Hub and continue to enjoy the upgrades that they are consistently making to the app. The new upgrades include more changes to better align with our branding.

Pros

Ease of Use for Cvent Admin creation as well as for Onsite Attendees. Other than getting everyone in to the app, they have no issues with using the app. I love that everyone has the agenda in the palm of their hand. They can also connect with fellow attendees or send me a message if they have questions or concerns while onsite.

Cons

Unfortunately, the app is not compatible with all phone types. Some of our attendees are older, and therefore, have older phones. The app requires a certain age of IOS for iPhones. Also the app is not available for Amazon phones or any phone outside of IOS or Android.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

David B.

Event Technology Manager

Hospitality

### "The BEST overall app for new and return events! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2025

Building apps for 10+ years, this platform has a lot to offer all different types of clients and all different types of events. There's a nice blend of personalization for the attendee while ensuring the branding and colors align with their brand guidelines. The interactive features help ensure the attendees can engage before, during and after the event, while we can capture this data for ROI.

Pros

I love that the mobile app is super intuitive for an attendee whether it's their first or tenth event. The information is clear where to find, but tied seamlessly into the registration site.

Cons

The ability to pivot a massive system such as Cvent can prevent some of the latest features to get implemented immediately as they ensure its solid throughout their entire ecosystem.

Alternatives considered

[SpotMe](https://www.capterra.com/p/151102/SpotMe/)

[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reasons for choosing Cvent Attendee Hub

The seemless integration with the registration and CRM

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sydney D.

Medical Education Specialist

Medical Devices

### "Cvent Attendee Hub Review!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2025

I have enjoyed using Cvent Attendee Hub for our external events because it has allowed our team to cut costs on shipping product brochures and materials to events. We have been able to go paperless for almost all aspects of our events. As event planners, we do not need to communicate as much information since it can all be found in the app. (Agenda, travel info, product info, etc.)

Pros

I like how customizable Cvent Attendee Hub is to use. The website and mobile application options are a great option depending on our event needs. I also find it beneficial that we can livestream our hybrid events through the platform, with the app being essentially a one-stop-shop for all event information and beyond.

Cons

My least favorite thing about Cvent Attendee Hub would have to be the push notification feature as there is no bulk edit available if we need to make a change, we must go through every notification to make an update. I also would find it easier if the page privacy settings were copied over for each event, giving the planners one less step in the set-up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Danielle C.

Sr Event Specialist

Law Practice

### "Enjoying Attendee Hub and Excited to Learn More"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2025

Pros

It is fairly user friendly, and laid out in a way that is easy to digest. I also love that your content automatically updates in real time.

Cons

As a new(er) user, I'm not privy to all of the limitations that exist, so finding out as I'm in it can be frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

maggie j.

event technologist

Building Materials

### "event technologist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

overall its great and easy to use and adds value to our events. the q&A feature is especially helpful during large group meetings.

Pros

I love how intuitive it is and customizable the theme graphics are. It enhances our engagement with exhibitors and attendees

Cons

I wish it integrated custom fields. For example we use custom fields for company instead of company field in registration. The default company field is in the app, but not the custom one. this requires manual transfer of data to get it to show in the attendee list. very heavy lift for 70+ events a year!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sarah M.

Marketing and Communications Technology Manager

Insurance

### "Attendee Hub Review - Five Stars"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

I really enjoy working with ALL of the Cvent Products, with Attendee Hub being at the top! The mobile app is easy to design.

Pros

I love the ability to drag/drop and design based on how you'd like to set up the attendee experience

Cons

I wish you could specifically place / design on the Home Page. I also wish you could turn the verification code off completely!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kathy G.

Travel Management Lead Americas

Health, Wellness and Fitness

### "Cvent Attendee Hub - great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

It does have a bit of a learning curve but once you figure it out it's very easy and flexible. I love how much flexible that can you do outside links and internal links.

Pros

I love the flexibility of the product and what it can all do. Pretty much anything I'm asked to do can be done.

Cons

Polls - it's complicated to show during a session. I wish it could be just an embedded link with whatever they are presenting. I think it used to be with Crowd Compass, because it was so much simpler.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Valeria C.

Creative Content Manager

Non-Profit Organization Management

### "Easy, Effective, and Good Looking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

Easy way to build up an effective event app. Cvent does a great job of walking you through the steps to set up your app and it's loved by our attendees.

Pros

It's an amazing even app with the practically every capability you may wish for. From community engagement to exhibitor support and lead collection. Also, has the flexibility to turn off the features you may not want.

Cons

Sometimes it will update with no previous warning and throw our attendees and ourselves for a loop. Also, I miss the subsessions I had available in CrowdCompass.

Switched from

[CrowdPass](https://www.capterra.com/p/10002403/CrowdPass/)

Cvent puurchased CrowdCompass and the team had been charged with finding an alternative.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kirk W.

Director of Marketing

Construction

### "A great Hub for Attendees"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 10, 2025

overall positive. We need a place for our attendees to get updated information and attendee hub does that

Pros

Easy to set up, auto updates as we make changes to the event. Makes a great single point of resources for attendees

Cons

Not always as customizable as we would like it to be, have to dovetail our content into existing templates and fields where it doesnt always work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VT

Victoria T.

Event Experience Manager

Hospital & Health Care

### "Cvent App Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

Overall I love the app and I'm so glad to be able to provide this to attendees. I think that the developers are working hard to make things better and improve features and that's all I could hope for!

Pros

I love the option of choosing sessions in the app. Push notifications to boost attendee engagement and encourage them to go back to their seats is great! And the ability to connect with other attendees!

Cons

I wish there were more features with the interactive maps! And a way to change the name in the app to Property maps instead of floor plans. I also wish you could link floor maps to google maps so that attendees can use this feature to get around town to recommended areas or off property dine arounds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

ARLEEN B.

EVENT DIRECTOR

Higher Education

### "EVENT DIRECTORS- Fabulously eventful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 9, 2025

the hub gives the opportunity to coordinate attendees that are not available in other platforms. Wanting the opp to create more events

Pros

I love how interactive & easy to use. The creativity & expansive. keeping one connected is quite the challenge

Cons

a little challenging to register other users in the fact that I had to chat with a rep in order to add

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Heather S.

Content Administrator

Airlines/Aviation

### "Cvent Attendee Hub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 9, 2025

Going from a system that is literally from the 80s, attendee hub has made my work life so much better. No more manual entry of multiple things.

Pros

Easy for users as well as attendees. Makes things more streamlined. Finally something from this century that actually makes my job easier.

Cons

Nothing. There is not one thing I dislike and this makes my job so much easier. Looking forward for more to come from Cvent

Alternatives considered

[Morressier](https://www.capterra.com/p/182553/Morressier/)

Reasons for choosing Cvent Attendee Hub

does more and works better for what we need

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Amy P.

Event Specialist

Information Technology and Services

### "Attendee Hub Rocks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 9, 2025

I love Cvent attendee hub, I think it makes attendees lives easier and its also fairly easy for me to create on my own.

Pros

I love how easy it is to create an experience for attendees where they can sign up for sessions, check out floor plans, and even interact with eachother.

Cons

Wishing there was even more ability to do custom stuff. I love that they added sections under pages but giving it more of a diy option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Popular comparisons

[Whova vs Cvent Attendee Hub](https://www.capterra.com/compare/149712-10017521/Whova-vs-Cvent-Attendee-Hub) 

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