# Cvent Webinar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cvent Webinar the right Webinar solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10017522/Cvent-Webinar/reviews

---

Cvent Webinar

4.5 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Cvent Webinar

Ease of use

4.7

Customer Service

4.4

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director  
Events Services  
Used the software for: I used a free trial

### "Cutting-edge information"

August 3, 2025

5.0

Pros

Valuable cutting-edge information and advice delivered in a timely and digestible formst. Presenters and facilitators were top notch.

Cons

Nothing really. Maybe some longer-form webibars to dig deeper into certain topics and issues, but overall just right.

Review Source

AB

Audrey B.  
Technical project manager  
Events Services  
Used the software for: 1-2 years

### "Userfriendly"

October 8, 2024

5.0

I use it few times a year and I like it. I feel confident with it for my webinar

Pros

Easy to use. Backend is userfriendly. On the frontend it looks great and pro.

Cons

The settings for the speakers. If you forget to add the speaker to the attendee hub they don't have the button to join and this feature is a bit hidden. The speaker test are tricky and if you want to skip the "presentation" feature it may have incident on audio or video of the speaker.

Alternatives considered

[Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[SpotMe](https://www.capterra.com/p/151102/SpotMe/)

Reason for choosing Cvent Webinar

The client had a Cvent license and we handle every feature of their event with Cvent.

Review Source

VR

Verified Reviewer  
Senior Associate  
Accounting  
Used the software for: 1-2 years

### "Previous Cvent Webinar users"

July 25, 2025

3.0

Pros

What drew our firm to the platform was the professionalism and overall production quality.

Cons

The streaming needed to be started manually once a webinar began, and the stability was not always constant.

Switched from

[ON24](https://www.capterra.com/p/158766/ON24/)

ON24 was too expensive for what we needed

Review Source

RQ

Rebecca Q.  
Manager, Events  
Oil & Energy  
Used the software for: 1-2 years

### "An easy, simplified webinar tool "

October 3, 2024

4.0

It is a great tool for entry level users, and for those that don’t need all the security functionality of more enterprise tools.

Pros

Easy set up and implementation process. The user interface is clean and simple. Love the branding opportunities within the tool!

Cons

If using on a laptop, some of the features are distorted. The chat function cannot be turned on and off. The email function is very basic, and emails are not able to be customized.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

We were phasing out zoom and wanted a solution that would integrate better with our event platform.

Review Source

NF

Nick F.  
Vice President  
Construction  
Used the software for: Less than 6 months

### "Professional and Reliable Webinar Tool for Business Use"

August 6, 2025

4.0

Overall, my experience with has been positive. It’s a reliable platform that delivers a professional webinar experience from start to finish. Once you get the hang of it, it’s easy to use and great for engaging large audiences.

Pros

As the VP at Surmount Roofing, I’ve found to be a reliable and professional-grade platform that makes hosting webinars effortless. What stood out the most for me was the ease of setup and the polished attendee experience—everything from registration to follow-up was seamless. It’s extremely effective for presenting to both internal teams and external partners. The automated reminders, branded templates, and strong attendee tracking made it easy to measure engagement and impact. It gave our roofing business a highly professional image during presentations, which is critical for trust-building in our industry.

Cons

While is a powerful tool, the learning curve was a bit steep at the beginning, especially for team members who aren’t as tech-savvy. Some of the backend setup options could be more intuitive, particularly when customizing branded elements or integrating with other platforms. Also, the cost can add up if you're not using the full suite of features regularly. It’s definitely best suited for teams that run webinars frequently and have the resources to manage them.

Review Source

ES

Elizabeth S.  
Director of Events  
Computer & Network Security  
Used the software for: 1-2 years

### "CVENT Webinar- your Friend!"

December 2, 2024

4.0

has been a good step for us. It saves us time, energy and confusion. It's easy to use and the basic features are customizable. It is lacking more robust features, however we knew that going into it. I look forward to seeing where CVENT Webinar is in 2 years with any updates made based on feedback presented.

Pros

I like how easy this platform is to use. Its saved me hours of time after switching my simple events from Attendee Hub to . Basic event setup is just a few minutes if I've collected all my details prior.

Cons

I do feel its lacking in some features I've thought to be essential. We have a major spam issue with many attendees jumping into our webinars who are not associated with the G2M we're targeting. I very much liked how Attendee Hub allowed black listing of certain emails/domains. Also, I would like to see my events be auto added to the attendees calendars similar to the new feature launched in Summer 2024.

Review Source

JK

Julia K.  
Director of Programs and Sponsorships  
Hospital & Health Care  
Used the software for: 1-2 years

### "Quality product that is worth the ROI"

June 10, 2025

5.0

We find it a low cost but highly effective way to improve our webinars beyond the traditional Zoom. It is intuitive to learn, especially if you've done other virtual events in the Attendee Hub.

Pros

They have continued to invest in the product since the beginning and I really appreciate the continued improvements. It is miles above Zoom as a product - we use it for sponsored webinars and the sponsors frequently comment that it is a quality product.

Cons

At the beginning it lacked some customization options (particularly in reporting) but they heard the feedback and improved it.

Review Source

AC

Alexandra C.  
Attendee Management Specialist  
Events Services  
Used the software for: 2+ years

### "Easy to Use!"

October 14, 2024

5.0

Overall, a very positive experience with and would recommend.

Pros

Ease of use and keeping everything available on one platform.

Cons

Sometimes it can be glitchy and when that happens since everything in on one platform, you are unable to access anything during that time.

Review Source

GR

Gina R.  
Events Coordinator  
Information Services  
Used the software for: 1-2 years

### "Review from a Cvent Beginner"

October 4, 2024

5.0

It's a highly effective platform for virtual events.

Pros

It doesn't limit the number of registrants.

Cons

Pushy on sales sometimes. Overall, it's great!

Review Source

MT

Michelle T.  
CSL  
Events Services  
Used the software for: 2+ years

### "Try Cvent's Webinar Platform"

October 15, 2024

4.0

I've been using for many years. It is easy to learn and quick to set up.

Pros

I like the ease and simplicity of . It is easy to set up and send invites.

Cons

There really isn't anything that I don't like about .

Review Source

dE

damla E.  
Senior manager  
Education Management  
Used the software for: I used a free trial

### "good experience"

May 14, 2026

5.0

totally fine, we might consider moving the platform to but all tbc for now cost dependent

Pros

Customer support, audience engagement, audio quality and the feedback from the client was easy to use

Cons

cant exactly recall, cant say anything negative over all it was fine maybe the invite bit a tad challenging

Review Source

AK

Anne K.  
Event Strategist  
Events Services  
Used the software for: 1-2 years

### "One Stop Shop"

October 9, 2024

4.0

I am happy with my experience with .

Pros

is easy to use and keeps all your meeting assets in one place.

Cons

can be more expensive than other options.

Review Source

JV

Jetender V.  
PM  
Computer Software  
Used the software for: 1-2 years

### "Webinars made easy !!"

September 26, 2024

5.0

Very good integrated offering from Cvent.

Pros

1\. Ease of setup 2. Available integrations with Webex. 3. API's for data integration

Cons

No cons to report so far. Every thing works as promised.

Review Source

Response from Cvent

September 26, 2024

Thanks so much for taking the time to review Cvent Webinar. We have a busy roadmap for this product so stay tuned for many more exciting features in the near future.

NG

Nicole G.  
SMMS Operator  
Financial Services  
Used the software for: I used a free trial

### "Helpful Integration"

October 15, 2024

5.0

My experience is not extensive but the exposure i've had to it has been great.

Pros

I like that it is all encompassing and does not have to be a separate setup outside of the platform. It makes marking participation easier and keeps everything consistent with the use of data tags

Cons

I don't use it as often, we require a more secure platform for our webinars unfortunately.

Review Source

VN

Vivian N.  
Website Coordinator  
Events Services  
Used the software for: 6-12 months

### "Great solution for your webinar needs"

September 27, 2024

4.0

Pros

I like that it's user friendly and has tools to improve accessibility.

Cons

It would be nice to be able to have more freedom in terms of customization.

Review Source

JY

Jason Y.  
Cvent Admin  
Information Technology and Services  
Used the software for: I used a free trial

### "Cvent Webinar is valuable"

September 28, 2024

5.0

Cvent has excellent customer service and an organization I've engaged with for many years.

Pros

is a helpful tool to deliver content to customers, users, or other participants. It reduces the need for other platforms.

Cons

There are no negatives to share about or the overall cvent experience. They are a great team.

Review Source