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Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with your customers. It’s a fully cloud-based system, so your agents need nothing more than an internet and a web browser. It starts off call functions such as Call Recording, IVR, Automatic Call Distributor and so on, then combines with other key functions as Ticket System, CRM, Omni Channel (email, text, SNS etc.), Monitoring and Reporting. On top of those, Instadesk has applied text and voice AI which seamlessly integrates with existing functions to further assist your agents. Instadesk is highly flexible in term of implement. Whether integrating with your existing communicating system or solely employing Instadesk, you won’t worry a thing!
Provider
ZKJ Technology
Located In
China
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Documentation, In Person, Webinars, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
E-commerce, Finance, Education, Gaming Industry, etc.
Content Source: Instadesk
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
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