--- title: "Touch Stay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Touch Stay Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/10017696/Touch-Stay/" page_type: "product" language: "en" publication_date: "2026-10-05" --- # Touch Stay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Touch Stay ## What is Touch Stay? TouchStay offers digital guidebooks that elevate guest experiences for short-term rentals and hotels. 92% of users report saving time and having happier guests. Top Features: AI Guidebook Generator: Instantly create custom digital guides AI Chatbot: Answers FAQs like Wi-Fi and check-in Upsell Widget: Sell extras like tours or welcome gifts Contact Collection: Capture guest details for future bookings Custom Branding: Add your logo, fonts, and media PMS Integration: Auto-syncs reservations with guides TouchStay simplifies operations, enhances satisfaction, and supports direct bookings. Start your free trial at touchstay.com ## What is Touch Stay used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Touch Stay?[Manage this product listing](https://www.g2.com/products/touch-stay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Touch Stay 5.0 (2) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $15 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,623) Value For Money 5.0 (2) Value For Money 4.6 (1,549) Customer Service 5.0 (2) Customer Service 4.7 (1,591) ## Touch Stay alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017696/Touch-Stay/alternatives/) ## FAQs about Touch Stay Overview ### What company size and specific industries is Touch Stay built for? Touch Stay is designed for small businesses and operators in short-term rentals, RV and camper rentals, glampsites, hotels, resorts, wedding planning, event management, and employee onboarding teams that need clear guest or staff information materials. Features and Usability ### What are the key features of Touch Stay? Touch Stay offers guest communications, online booking, reservations management, and property management for vacation rentals. It also includes housekeeping management, employee management, and ratings/reviews, covering guest messaging, booking workflows, staff coordination, and property operations in one feature set. Integrations ### Which third-party tools and platforms does Touch Stay integrate with? Touch Stay integrates with property management and booking platforms including Guesty, Guesty Lite, Hostaway, Lodgify, OwnerRez, Streamline, Tokeet, and SuperControl. It also connects with Anytime Booking, Avantio, Escapia, Homhero, Hospitable.com, Host Tools, Smily, and Track for broader vacation rental operations. Getting Started and Support ### What customer support options does Touch Stay offer? Touch Stay provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. No reviewer feedback about support is available here, so support quality, response times, and helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 3,980 Hospitality Property Management reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Touch Stay includes **Reservations Management**, which gives property managers a clear way to track bookings and stay details in one place. However, it does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other features that reviewers also rate as important, including **Online Booking** (**65%**) and **Guest Communications** (**59%**). These features help businesses accept reservations more easily and keep guests informed before and during their stay, allowing teams to manage the guest experience with less manual follow-up. Guest Communications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate with guests directly within the system For Vacation Rentals 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Designed for vacation rentals Property Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent Ratings/Reviews 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ratings/Reviews Employee Management Track employee schedules, availability, and performance across projects and tasks Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Touch Stay 8 features ### All Features - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Online Booking: Book meetings and appointments through a website or digital platform - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Ratings/Reviews: Ratings/Reviews - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Short Term Rental Guidebook $15.00 Other,Per Month Short Term Rental Guidebook - Annual $118.00 Other,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Avantio](https://www.capterra.com/p/134278/Avantio/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BC Brian C. General Manager Hospitality ### "Excellent Digital Guest Guide That Enhances the Guest Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Our experience has been excellent from the beginning. The platform is reliable, intuitive, and continuously evolving with new features. It has become an essential part of our guest journey at Fanal Holiday Homes, helping us provide a better experience while saving our team valuable time. Our guests frequently use the guidebook and appreciate having all the information they need in one place. I would confidently recommend Touch Stay to any accommodation provider looking to improve guest communication and reduce operational workload. Pros ouch Stay is incredibly easy to use while offering a high level of customisation. We were able to create a professional digital guest guide that reflects our brand and provides guests with everything they need before and during their stay. The analytics are very useful, the QR code access works seamlessly, and updating information is instant. It has significantly reduced the number of repetitive guest questions and improved our overall communication. Cons There is very little to dislike. It would be nice to have even more design customisation options and a few additional integrations with property management systems, but these are minor points and do not affect the overall experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sarah L. Reservations and Admin Hospitality ### "Highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Working with Touch Stay is fantastic. Everything from the onboarding process to the continuous support they provide is seamless. Pros The product itself is so easy to use and such a great feature for our guests. Cons Nothing! It's great in all the features. The team is always on top of updates and very responsive to questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.