--- title: "Touch Stay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Touch Stay Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/10017696/Touch-Stay/" page_type: "product" language: "en" --- # Touch Stay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Touch Stay ## What is Touch Stay? TouchStay offers digital guidebooks that elevate guest experiences for short-term rentals and hotels. 92% of users report saving time and having happier guests. Top Features: AI Guidebook Generator: Instantly create custom digital guides AI Chatbot: Answers FAQs like Wi-Fi and check-in Upsell Widget: Sell extras like tours or welcome gifts Contact Collection: Capture guest details for future bookings Custom Branding: Add your logo, fonts, and media PMS Integration: Auto-syncs reservations with guides TouchStay simplifies operations, enhances satisfaction, and supports direct bookings. Start your free trial at touchstay.com ## What is Touch Stay used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Touch Stay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://touchstay.com&name=Touch Stay) ## Touch Stay Overview Updated August 2026 AI summary Touch Stay provides small businesses in the vacation rental and hospitality property management space with tools for guest communications, housekeeping management, property and reservations management, and online booking. Delivered via cloud or web, it also offers ratings and reviews, and integrates with several booking and property management platforms to support efficient rental operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Touch Stay 5.0 (2) VS. [4.8 (1,598)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $15 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,598) Value For Money 5.0 (2) Value For Money 4.6 (1,524) Customer Service 5.0 (2) Customer Service 4.7 (1,566) ## Touch Stay alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (269)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169863/Your-Porter-App/) [View all alternatives](https://www.capterra.com/p/10017696/Touch-Stay/alternatives/) ## FAQs about Touch Stay Overview ### What company size and specific industries is Touch Stay built for? Touch Stay is designed for small businesses and operators in short-term rentals, RV and camper rentals, glampsites, hotels, resorts, wedding planning, and event management. It also suits teams that need employee onboarding materials or standard operating procedures in a clear digital format. Features and Usability ### What are the key features of Touch Stay? Touch Stay offers guest communications, online booking, reservations management, property management, housekeeping management, and employee management for vacation rentals. It also includes ratings and reviews features to support guest feedback and operational oversight across rental properties. Integrations ### Which third-party tools and platforms does Touch Stay integrate with? Touch Stay integrates with property management and booking platforms including Guesty, Guesty Lite, Hostaway, Lodgify, OwnerRez, Streamline, Hospitable.com, and Tokeet. It also connects with Anytime Booking, Avantio, Escapia, Homhero, Host Tools, Smily, SuperControl, and Track. Getting Started and Support ### What customer support options does Touch Stay offer? Touch Stay provides email/help desk, FAQ/forum, knowledge base, and chat support. Users can use these channels to find answers or contact support through written channels. No reviewer feedback on support quality is available here, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra reviewers highlight these as the top features buyers look for in vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Touch Stay supports **Reservations Management**, which gives property managers a way to organize bookings and keep guest stays on track. However, it does not include **Calendar Management** or **Data Synchronization**. Instead, it offers **Online Booking** (**65%**) and **Guest Communications** (**59%**), which can help businesses capture reservations directly and stay in contact with guests before, during, and after their stay, helping teams manage the booking experience more efficiently. Guest Communications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate with guests directly within the system For Vacation Rentals 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Designed for vacation rentals Property Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent Ratings/Reviews 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ratings/Reviews Employee Management Track employee schedules, availability, and performance across projects and tasks Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Touch Stay 8 features ### All Features - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Online Booking: Book meetings and appointments through a website or digital platform - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Ratings/Reviews: Ratings/Reviews - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Short Term Rental Guidebook $15.00 Other,Per Month Short Term Rental Guidebook - Annual $118.00 Other,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Avantio](https://www.capterra.com/p/134278/Avantio/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ Host Tools](https://www.capterra.com/p/183382/Superhost-Tools/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BC Brian C. General Manager Hospitality ### "Excellent Digital Guest Guide That Enhances the Guest Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Our experience has been excellent from the beginning. The platform is reliable, intuitive, and continuously evolving with new features. It has become an essential part of our guest journey at Fanal Holiday Homes, helping us provide a better experience while saving our team valuable time. Our guests frequently use the guidebook and appreciate having all the information they need in one place. I would confidently recommend Touch Stay to any accommodation provider looking to improve guest communication and reduce operational workload. Pros ouch Stay is incredibly easy to use while offering a high level of customisation. We were able to create a professional digital guest guide that reflects our brand and provides guests with everything they need before and during their stay. The analytics are very useful, the QR code access works seamlessly, and updating information is instant. It has significantly reduced the number of repetitive guest questions and improved our overall communication. Cons There is very little to dislike. It would be nice to have even more design customisation options and a few additional integrations with property management systems, but these are minor points and do not affect the overall experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sarah L. Reservations and Admin Hospitality ### "Highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Working with Touch Stay is fantastic. Everything from the onboarding process to the continuous support they provide is seamless. Pros The product itself is so easy to use and such a great feature for our guests. Cons Nothing! It's great in all the features. The team is always on top of updates and very responsive to questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.