--- title: "Click Maint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Click Maint CMMS the right CMMS solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10017706/Click-Maint-CMMS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-12" --- Click Maint CMMS 4.8 (136) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 12th, 2026 # Reviews of Click Maint CMMS Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JF Jonathon F Assistant DirectorReligious Institutions, 11 - 50 employeesUsed the software for: 6-12 months. “The request portal has made it so much easier for both our staff and guest to report issues and for our maintenance team to be able to track and fix issues.“ March 26, 2026 DM Duncan M Reliability ManagerFurniture, 201 - 500 employeesUsed the software for: 6-12 months. “Additionally, the offline time for assets cannot be edited manually, requiring us to contact support to correct entry errors.“ January 19, 2026 DM Duncan M Reliability ManagerFurniture, 201 - 500 employeesUsed the software for: 6-12 months. “Click Maint is a solid, stable CMMS that excels in ease of use and maintenance workflow management. While the reporting and asset lifecycle features need more maturity to be truly outstanding, the system is backed by excellent customer support and a team that consistently rolls out improvements based on user feedback.“ January 19, 2026 DM Duncan M Reliability ManagerFurniture, 201 - 500 employeesUsed the software for: 6-12 months. “There are also limitations in asset management, particularly the inability to mark assets as "inactive."“ January 19, 2026 JM James M Manager, Facilities and ConstructionHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “As an SME, we were looking for a cost effective Canadian CMMS for our Maintenance Management that had an OS that our diverse team could adapt to quickly, and Click Maint ticked all the boxes.“ March 13, 2026 DM Duncan M Reliability ManagerFurniture, 201 - 500 employeesUsed the software for: 6-12 months. “The only options are "Active" or "Deleted," which leads to the loss of historical data.“ January 19, 2026 CW Curtis W Maintenance ManagerChemicals, 11 - 50 employeesUsed the software for: Less than 6 months. “The program helps in identifying asset locations, maintenance in process and completed to help in developing preventative maintenance processes.“ February 26, 2026 FS Fahiym S Manager Of OperationsCivic & Social Organization, 51 - 200 employeesUsed the software for: 6-12 months. “The user interface feels somewhat outdated, and navigation can be unintuitive for new users.“ March 26, 2026 ## Showing most helpful reviews Showing 1-25 of 136 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer MAINTENANCE COORDINATOR Used the software for: 1-3 years ### "Great for Tracking Requests and Work Orders via Email" November 5, 2026 5.0 Communication between maintenance and staff needs Pros Tracking requests, work orders. All email to designated staff. Cons Mobile app changes between building is many steps to achieve. Review Source Nathan H. Director of Campus Operations - RVU Utah Used the software for: 1-3 years ### "Click Maint Transformed Our Maintenance Requests Into a Streamlined System" October 31, 2026 5.0 Organizing, tracking, analytics, prioritizing, support, AI utilization, and performance-driven features are all benefits. Pros Click Maint has been an absolute game-changer for our organization. It transformed what used to be a complex, manual process into a straightforward, well-managed system. With our entity continuing to grow, it’s helped us stay on top of every request and manage them properly, so we can keep our focus where it belongs: service and performance. Cons The program itself is wonderful. Like any management system, though, it requires regular budget increases year after year to take advantage of the features we need. Those recurring 4% increases each year make it a challenge. Review Source K F. Quality Manager ### "Mobile App Makes Work Order Updates Easy for Maintenance Staff" October 30, 2026 4.5 Eliminating much of our prior paper-based PM system and taking some of the admin off the Supervisor with the mobile capabilities to allow techs to enter info directly into the open WO's. Pros Mobile application ability to have maintenance staff make entries of labor, parts and comments directly on to released W/O's Cons Nothing presently, we are not live yet on the application. Will starting training soon. Review Source C.J. B. Head of Site Operations Used the software for: Less than 1 year ### "Intuitive Navigation, Easy Access on Desktop and in the Field" October 26, 2026 5.0 Tracking work order and spare parts at our site so we have better controls over what is going on Pros The navigation is very intuitive and easy to find from my Desktop or in the field Cons You cannot customize asset fields or spare part fields Review Source Facilities Manager R. Facilities Manager Used the software for: Less than 1 year ### "Effective & efficient! " September 24, 2026 4.0 Overall, the experience has been positive and we are looking to build from good to great as we achieve more functionality and useability. Pros Ease of use for a diversity of tech users in multiple teams. After a couple training sessions, each team was using the program effectively. KPI and reporting features are very useful when tracking deliverables on preventative maintenance and work orders. The facilities technicians can easily track equipment maintenance records and our admin staff can easily navigate the browser UI. The pricing model brings value to our use case and ROI is positive. Cons We are still looking to possibly integrate some type of API. Our teams would like to be able to use some type of "form" interface in daily occurring PM's. (rounds & readings) Review Source Les L. Facility Manager Used the software for: Less than 1 year ### "Great Program Easy to Use!" September 24, 2026 5.0 The experience has been great. Super helpful people and a super intuitive program. I have never had a question unanswered or not clarified Pros The learning curve and value are amazing. We caught on very quickly. I had 0 results for requester training once the program launched. Cons The ease of modifying modules needs some work. I would like to modify the request portal with more detail Review Source R Reviewer IT Specialist - Systems Management Used the software for: Less than 1 year ### "IT Specialist" September 1, 2026 5.0 This team is above and beyond. The attention they give our company is unheard of. It is very refreshing to work with a company that listens to your needs and works with you to create an environment fit for our fast paced company. Pros There are so many items I could list here, but my favorite would be admins have access to an import tool that makes bringing over a mass amount of information smooth and easy to transition. Cons Hard to list this one, any issue we've had, once submitted to the Click Maint team they address it immediately and create a solution for our company. Hard to find a con when everyone tries so hard to make your product successful. Review Source Patrick O. Maintenance Supervisor Used the software for: Less than 1 year ### "Easy to Use. Easy to Learn. Easy on the Wallet. " June 15, 2026 5.0 It has been great. Super easy for me to set up people, mange peoples account. Also love that I can mess with their costumer support team via the chat box. Pros It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors. Cons Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. Review Source R Reviewer Maintenance Coordinator Used the software for: Less than 1 year ### "Fast and easy onboarding. " June 8, 2026 4.0 Staff is super quick and helpful, generally have the answer or have an idea of when a new feature might be added. Its working for our needs. Pros Onboarding was super easy. Phone app is easy to use. Helps track work orders, technician time and scheduled maintenance. Cons No hour meters for mobile equipment, no ability to make our own work orders statues. Can't seem to run reports for assets. Review Source R Reviewer Facilities Cleaning Coordinator Used the software for: Less than 1 year ### "CMMS experience" May 12, 2026 5.0 So far, my experience has been great. love the online classes on how to do certain functions. The class presenters give great information. Pros I like how easy it is to create work orders or update. As the Facilities cleaning coordinator things get added on to my day often. Cons Nothing that I can think of. Currently ! am still on the learning curve and know the full capacity of what Clickmaint can do. Review Source Lesley O. head custodian 5.0 November 6, 2026 AI summary based on a full review The software is beneficial for all employees, enabling them to quickly report urgent jobs to maintenance. However, its rapid pace may overwhelm some users when accessing information. Log in to unlock the full review, detailed ratings, and pros & cons Vicki B. Head Custodian Used the software for: 1-3 years 5.0 November 6, 2026 AI summary based on a full review This tool simplifies job management by allowing users to easily navigate and document tasks with images and explanations. The reviewer did not identify any drawbacks, highlighting its effectiveness in making work easier. Log in to unlock the full review, detailed ratings, and pros & cons Diana G. 5.0 November 6, 2026 AI summary based on a full review Using Click Maint CMMS has resulted in quicker maintenance fixes due to its easy-to-navigate system. Currently, there are no drawbacks or problems experienced with the software. Log in to unlock the full review, detailed ratings, and pros & cons Brandon B. manager 4.5 November 3, 2026 AI summary based on a full review This software provides significant benefits in training new operators on standard operating procedures, which aids in maintaining accountability for critical equipment. Some features do not perform as expected, but the tech support team is responsive and helpful. Log in to unlock the full review, detailed ratings, and pros & cons Kurth D. Business Manager Used the software for: Less than 1 year 4.0 October 30, 2026 AI summary based on a full review This tool improves operational efficiency by allowing users to view all requests and work orders in one place. A drawback is the limited information available when using the email feature. Log in to unlock the full review, detailed ratings, and pros & cons Facilities M. Facilities Manager Used the software for: 1-3 years 5.0 October 29, 2026 AI summary based on a full review This software provides a seamless experience for creating daily routines, which enhances operational efficiency. A limitation is its integration with other applications, which could improve project and event management. Log in to unlock the full review, detailed ratings, and pros & cons Reviewer Facilities Cleaning Coordinator Used the software for: 1-3 years 5.0 October 28, 2026 AI summary based on a full review Using Click Maint allows for better communication about ongoing projects across multiple campuses, which is essential for operational efficiency. A limitation is that the mobile app's navigation could be more intuitive. Log in to unlock the full review, detailed ratings, and pros & cons R Reviewer Internal Audit Manager Used the software for: Less than 1 year ### "Efficient and User-Friendly Maintenance Management Solution" April 8, 2026 5.0 My overall experience with Click Maint CMMS has been very positive. It is a reliable and user-friendly system that simplifies maintenance operations and improves organization. The platform makes it easy to manage work orders, schedule preventive maintenance, and track assets efficiently. Its clean interface and straightforward functionality help save time and reduce operational effort. Overall, it has been a practical and effective solution that supports better control and productivity in maintenance management. Pros My experience with Click Maint CMMS has been very positive. It offers great value for money with a strong set of features at a reasonable cost. The system has a short learning curve, making it easy for teams to adopt quickly. Its user interface is clean and intuitive, which simplifies daily use. From a security perspective, it provides reliable protection and proper access control. In terms of maintenance management, it performs very well, handling work orders, preventive maintenance, and asset tracking efficiently. The reporting tools are useful for tracking performance and supporting decision-making. The room booking feature is also a helpful addition for managing shared spaces. Pros: What I liked most is its simplicity combined with effectiveness—it covers all essential needs without being complicated, helping improve efficiency and organization. Cons While Click Maint CMMS is overall effective, there are a few areas that could be improved. Some advanced features and customizations are somewhat limited, which may not fully meet the needs of more complex operations. The reporting, although useful, could benefit from more flexibility and deeper analytics. Additionally, minor interface enhancements could further improve the user experience. Review Source NT Nick T. Security Manager Used the software for: 1-3 years ### "Would recommend Click Maint" April 1, 2026 4.0 Click Maint has been servicing all our needs, and being a smaller organization, it fit our budget very well for what we were trying to achieve. The institutional history it's helping create, in terms of our mechanical and maintenance items, will be extremely helpful years from now. Pros Click Maint's onboarding process was pretty streamlined. The folks like Mel and Genesis were very receptive to our input and needs. Also the UI was easy to navigate, even for folks who have had minimal interactions with CMMS software. Cons For me there wasn't much to dislike. One option I have requested was a documents section. For things like warranty paperwork or inspection reports I have been using a work around of attaching them directly to the assets, or the PM's themselves. Review Source R Reviewer Homeowner services manager Used the software for: 3-5 years ### "Click maint is the best" April 1, 2026 5.0 Its extremely fluent to use. I have enjoyed watching my team follow through and stay organized on work orders. Pros Its extremely user friendly. The communications after update are nice. the add comment and mobile feature is great. Cons I cant really think of a thing to complain about. Ive enjoyed mostly all of its features. sorry if this is not more helpful Review Source MA Marisa A. Business Operations Assistant Used the software for: 1-3 years ### "TCT ClickMaint " April 6, 2026 4.0 Pros I like that you can store all work orders into one place without information getting lost. It’s easy to track between different employees for our company. It’s so much better to have this platform than using email like we were doing! Cons I wish I could figure out how to stop getting emails for every notification from Clickmaint! That’s the only negative comment I can make about it Review Source SC Sergio C. Director of Building Operations Used the software for: 1-3 years ### "Sergio on Click Maint from Bethania" December 5, 2025 5.0 Excellent experience. Great, fluent and knowledgeable communication. The cost is very affordable compared to other software systems. Pros Excellent customer service. It provides the services I need for this. Constantly growing and improving, and the system does not have any part I do not use Cons It is a software in the growing stage. It started with a very simple application, and it is growing to cover the needs. Review Source R Reviewer adm asst Used the software for: Less than 1 year ### "Click has been a positive resource and app for WOs" April 8, 2026 4.0 Click has definitely been a great experience! Click Maint definitely deserves a 5-star rating for customer service. Thank you for listening to my suggestions and actively working on them. Pros Value for money. Great customer service. Listen to customers when there are concerns or ideas for added function. Cons Not being able to search for unfinished WOs more easily, instead of having to go to each enterprise to find them. Thank you for seeing my concern and for presently working on a solution. Review Source RR Rich R. Facilities Manager Used the software for: 1-3 years ### "High Performance, Affordable Price" January 16, 2026 5.0 We had switched from a different web based application and the ClickMaint team made the transition easy! Pros The ability for requesters to easily provide work request through the QR portal. It has easy access (we have QR codes throughout the building), is simple to use, and provides updated information to the requestor. Cons There really isnt anything that I least like about ClickMaint. It performs as instructed. It provides work orders that are timely. Review Source R Reviewer Director of Operations Used the software for: Less than 1 year ### "Affordable, Intuitive, and Expandable" April 9, 2026 4.0 It's been very positive with good support, intuitive online interaction, affordability, and maneuverability within the platform. Pros It is fairly intuitive with a straightforward flow. Being a newer product, it is continuously behind enhanced with input from current users to make it as robust as users would like. We also appreciate the customer service interfaces with quick turnaround. Cons Being a new product, it lacks 'all' the bells and whistles, and sometimes we've had to be creative to have our needs fit within the provided tools. However, our requests for our version of 'improvement' to meet our needs are included in the wish lists for future releases and work arounds discussed with the customer service team to meet our needs in the meantime. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.