---
title: "Permit Central Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Permit Central Software - reviews, pricing plans, popular comparisons to other Public Works products and more."
source_url: "https://www.capterra.com/p/10017863/Permit-Central/"
page_type: "product"
language: "en"
---

# 

 Permit Central Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Permit Central

## What is Permit Central?

Permit Central is a innovative and reliable digital road permit platform designed to streamline the way government agencies handle their permit processes. By automating approval and issuance workflows, this tool significantly reduces time and administrative costs associated with traditional paper or PDF-based systems. With Permit Central, users can expect a seamless, efficient, and more environmentally friendly permitting experience. Key features include intuitive user interfaces, real-time application tracking, automated notifications, and robust data security measures. This platform caters to the dynamic needs of public works departments, enabling directors, managers, and administrators to work smarter and more effectively. The integration of sophisticated technology in Permit Central simplifies permit management, making it an indispensable tool for modern governance.

## What is Permit Central used for?

[Permit](https://www.capterra.com/permit-software/)[Public Works](https://www.capterra.com/public-works-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Permit Central Overview

Updated September 2026

AI summary

Permit Central provides businesses of all sizes with tools for managing permit applications, approvals, inspections, and related workflows. The platform covers document review, mobile access, online payments, and reporting, while also offering features like audit trails, geographic maps, expiry notifications, and integration capabilities. It is accessible via cloud, web, Mac, and Windows deployments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Permit Central

4.5 (4)

VS.

[4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/)

Starting Price

Contact vendor

Starting Price

$1500

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.8 (16)

Value For Money

4.7 (3)

Value For Money

4.5 (15)

Customer Service

5.0 (4)

Customer Service

4.8 (16)

## Permit Central alternatives

[4.2 (9)](https://www.capterra.com/p/10013903/PermitFlow/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/217144/Cloudpermit/#reviews)

Starting price

$6000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/196147/Permits/#reviews)

Starting price

$15000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (60)](https://www.capterra.com/p/183597/Reliant-Parking/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about Permit Central

Overview

### What company size and specific industries is Permit Central built for?

Permit Central is designed for local government public works departments, directors, and managers of all sizes who need digital road permit processing. It is suited to municipal and public-sector organizations handling road permit workflows, with a focus on local governments rather than private industry.

Features and Usability

### What are the key features of Permit Central?

Permit Central offers workflow management, approval process control, and status tracking for permit handling. It also includes online applications, online payments, forms management, document management, document review, and document storage. Additional features include inspection management, audit trail, alerts/notifications, real-time reporting, geographic maps, mobile access, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Permit Central offer?

Permit Central provides in person training, live online sessions, webinars, and documentation to support team onboarding. In person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for self-paced review and process lookup.

Getting Started and Support

### What customer support options does Permit Central offer?

Permit Central offers email/help desk support and phone support. No reviewer feedback is available about support quality, response times, or helpfulness, so support experience cannot be assessed from user reviews.

## Features

AI summary

Based on 125 Public Works reviews

Capterra data shows that buyers of permit software rank the following features as their top priorities:

-   **Approval Process Control** (**71%** of reviewers rated this feature as critical)
-   **Status Tracking** (**62%**)
-   **Inspection Management** (**70%**)

Permit Central supports all three features that reviewers identify as most important: **Approval Process Control**, **Status Tracking**, and **Inspection Management**. Together, these capabilities help businesses manage permit workflows more efficiently, monitor progress at every stage, and coordinate inspections with greater accuracy, allowing teams to keep approvals moving and maintain better oversight across the full permit process.

Inspection Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Activity Dashboard

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Expiry Notifications

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Notifications sent to users when a task/license is about to expire

For Government

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Intended to be used by governmental agencies

Online Applications

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

Reporting & Statistics

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Permit Central 22 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Expiry Notifications: Notifications sent to users when a task/license is about to expire
- For Government: Intended to be used by governmental agencies
- Forms Management: Store, manage and track all forms in a centralized location
- Geographic Maps: Visualize locations on a map
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Mobile Access: Access software remotely via mobile devices
- Online Applications: Ability to fill out and submit application forms on the web
- Online Payments: Accept and process online payment transactions
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

4.7 (3)

### Starting price

Free trial not available

Value for money

4.7 (3)

4.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(2)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NK

NATHAN K.

Infrastructure Technician

Civil Engineering

### "Managing Public Works Permits"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 13, 2024

Permit Central has made my job much easier. I no longer have to print, sign and save permits to different folders. It's easy to review permits in a central location and I can request additional information or changes without phone calls or emails.

Pros

It makes it easy to apply for a range of permits. Reviewing permits is simple, as well as requesting changes or providing approvals.

Cons

Tracking or finding past permits. Some additional filters might be helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 14, 2024

Thanks for the great feedback Nathan! We are glad to hear Permit Central has made your job easier, and improved the efficiency of your permit process. I'll reach out to you for more details regarding the additional filters you would like to see, so I can share it with our product team!

TW

Timothy W.

Director

Government Administration

### "Permit Central"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2024

Pros

It helped us digitize our pen and paper method of permits. It increased efficiency and provides a record of all permits that have been undertaken.

Cons

The wasn't anything that I disliked about Permit Central

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2024

Hi Tim - Thanks for the awesome feedback, glad to hear that it's helped achieve your goals!

KB

Katie B.

Traffic and ROW Management Supervisor

Government Administration

### "OO Trip and Annual Permits through Permit Central"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 5, 2024

Pros

The OO Trip and Annual Permits are easy to use for the applicant and for staff approving the permits. Customer service with Permit Central is exceptional. Staff are very responsive from the time you initially submit an inquiry, to receiving a response and/or resolution.

Cons

Inability to pull some reports for internal / external reporting for the Organization. The reports can be pulled by Transnomis staff however it would be easier if user's could pull them on their own.

Reasons for choosing Permit Central

There was a pilot project through OGRA that our municipality was included in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2024

Thanks for the great feedback Katie! We are glad to hear you are satisfied with our customer service. Reporting capabilities is on our roadmap, and we look forward to sharing our progress with you!

PW

Pam W.

Admin Assistant

Government Administration

### "Just what we have been waiting for"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2024

So much easier to keep track of documents. Easy to use. Love that we can do everything electronically. Very happy with the Customer Service and strategies to work out any issues we have had.

Pros

Ease of use. Customer Service before, during and after implementation Training

Cons

The payment system has not worked for us. We are struggling to get set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2024

Thanks for the great feedback Pam! We are sorry to hear you are having trouble setting up your Stripe account. We have already been in touch with your finance team to try and assist, and look forward to getting you connected!

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