--- title: "Wrenly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wrenly Software - reviews, pricing plans, popular comparisons to other Productivity products and more." source_url: "https://www.capterra.com/p/10017880/Wrenly/" page_type: "product" language: "en" --- # Wrenly Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wrenly ## What is Wrenly? Are you looking to take your employee experience to the next level? Build a thriving workplace culture through the power of AI with Wrenly, the leading employee engagement software that brings all the tools you need directly to Slack & MS Teams. Collect valuable feedback, enable peer recognitions, conduct anonymous surveys, identify common challenges & take timely action for a happier, more productive workplace. Find out why Wrenly is trusted by 150,000 team members - try it for free! ## What is Wrenly used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Employee Engagement / 2026 - Employee Recognition / 2025 Our "Best of" badge program showcases products with the highest ratings... - Employee Engagement / 2025 - Employee Recognition / 2025 - Survey / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Wrenly?[Manage this product listing](https://www.g2.com/products/wrenly-ai/claim_requests/new?auto=true) Rating Breakdown 4.9 +− Features4.8 Value for Money4.7 Ease of Use4.9 Customer Service4.8 Rating Breakdown 4.9 Features4.8 Value for Money4.7 Ease of Use4.9 Customer Service4.8 ## Wrenly Reviewers Verdict Updated September 2026 AI summary - Wrenly is a strong fit for HR teams and managers at small businesses seeking better employee recognition, feedback, and engagement insights. - Users appreciate its easy message creation, broad customization options, and inviting interface for sharing feedback or celebrations. - It helps teams express appreciation, collect feedback, and boost morale with minimal setup or training required. - Some key downsides are limited editing controls on posts, occasional confusion with review management, and concerns over message privacy. - It fits organizations prioritizing simple, collaborative recognition and feedback, but may fall short for those needing strict content controls or advanced review workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wrenly 4.9 (50) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $2 Other Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (50) Ease Of Use 4.9 (2,911) Value For Money 4.7 (43) Value For Money 4.9 (2,606) Customer Service 4.8 (44) Customer Service 4.9 (2,651) ## Wrenly alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (741)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10017880/Wrenly/alternatives/) ## FAQs about Wrenly Overview ### Which roles and teams benefit most from Wrenly? Wrenly is most used by HR leaders, people operations teams, and department managers who need continuous employee feedback, engagement tracking, and stronger manager-employee communication. Engineering, analytics, and operations leaders use it to surface team sentiment and improve performance conversations, while executives rely on it for culture visibility and retention insights. Answer based on 50 reviews Overview ### What company size and industries is Wrenly built for? Wrenly is built primarily for small businesses, which make up 68% of reviewers, with Information Technology and Services leading industries at 18%. It also serves enterprise organizations at 26%, plus Education Management and Computer Software at 8% each, most commonly for employee recognition. Answer based on 50 reviews Features and Usability ### What are the key features of Wrenly? Wrenly offers anonymous feedback, 360 degree feedback, pulse surveys, and survey builder tools for collecting employee input. It also includes performance management, engagement tracking, sentiment analysis, and reporting and analytics, plus employee recognition, rewards management, rewards points, eCards, and access controls/permissions. Integrations ### Which third-party tools and platforms does Wrenly integrate with? Wrenly integrates with Slack, Microsoft Teams, ADP Workforce Now, BambooHR, Gusto, Justworks, Namely, Rippling, TriNet, and Workday HCM. These integrations cover communication and HR platforms, giving teams options for employee feedback, surveys, and workforce data connections. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Wrenly offer? Wrenly provides live online training sessions and videos for teams getting started. Live online sessions support guided instruction with a trainer, while videos offer self-paced learning and reference material for reviewing product steps and features as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Wrenly offer? Wrenly provides email/help desk, FAQ/forum, phone support, and chat. Users describe the support experience as generally helpful and easy to work with, with no major issues during setup or day-to-day use. Some users would like more online help and clearer how-to instructions. Answer based on 6 reviews Security ### How does Wrenly handle anonymous employee feedback? Wrenly gives teams a clear way to collect anonymous employee feedback without adding friction to daily work. HR teams, managers, and remote organizations often use it through Slack for suggestion boxes, pulse surveys, and sensitive concerns, though some teams may need time to decide how to use anonymity effectively. Answer based on 16 reviews Features and Usability ### Is Wrenly easy to use for teams? Wrenly feels simple to set up and straightforward for everyday team use. Small business teams, HR groups, and employees describe an interface that is easy to navigate for recognition, surveys, and sharing messages, with low training needs and quick collaboration across coworkers, especially in virtual or remote workplaces. Answer based on 14 reviews Features and Usability ### How much customization does Wrenly offer? Wrenly offers useful customization for surveys, recognition, colors, and admin settings, giving teams room to match internal needs. HR teams and Slack-based workplaces like the flexible setup and tailored questions, though some users want more design choices and say a few editing or layout steps feel less intuitive at first. Answer based on 14 reviews ## Features AI summary Based on 10,704 Productivity reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Wrenly supports all three features that reviewers rate highest: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. This coverage gives teams the tools to create tailored surveys, collect useful input, and build forms efficiently, helping businesses gather better insights and make more informed decisions. Customizable Questions 5.0 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 4.7 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Peer-to-Peer Recognition 4.9 (16) 106.25% of 16 reviewers that rated this feature as important or highly important Allows employees to praise one another in a social network-like feed visible to the whole organization Wrenly 57 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - Benchmarking: Compare key metrics for the business against prominent players in the industry - Chat/Messaging: Communicate using direct chat or messages within the system - Commenting/Notes: Leave comments and notes on documents for others to view - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCards: Digital greeting cards that are sent electronically, usually via email - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Survey Builder: Create and manage surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.8 (50) 4.8 Based on 50 reviews ## Pricing Value for money 4.7 (43) Free Trial Free Version Free Forever $0.00 Feedback Essentials $2.00 Per User,Per Month Recognitions & Rewards $2.00 Per User, Performance $2.00 Per User, Value for money 4.7 (43) 4.7 Based on 43 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Justworks](https://www.capterra.com/p/223913/Justworks/)[ Namely](https://www.capterra.com/p/143606/Namely/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (44) 4.8 Based on 44 reviews ## User reviews Overall rating 4.9 Based on 50 reviews Filter by rating 5(43) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SF santiago F. Junior Dev Information Technology and Services ### "I like Wrenly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 January 20, 2026 Quickly, you can find all the emotions and groups in one place. The most important thing is that it integrates with Slack, since you don't have to leave one app to find another and make reviews. Pros Easy to write and publish. I just published it, and I really liked that I can add several people to one review; it saves me time and allows me to thank several people at the same time. Cons mmm more emojis. I was advertising, but they should leave more options to choose from when I finish a review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 22, 2026 Thanks for the kind review, Santiago! CM Celeste M. Head of Partnerships Alternative Medicine ### "Wrenly makes your team run like a well oiled machine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 9, 2025 Pros Makes annual reviews less of a nightmare - an easy way to fine tune workplace culture Cons Fantastic experience all around. No onboarding hiccups. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2025 Thanks for the kind review, Celeste! We definitely like helping teams run like a well oiled machine. 😄 HR Hayley R. Senior New Business Manager Marketing and Advertising ### "Amazing Customer Service and FREE to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2024 Amazing customer service! I was struggling with accidental posts and the inability to edit or delete them, and I kept having to create new boards. Thankfully, I got in touch with the customer service team, and they were very quick to solve my problem. Honestly, their customer service has made me loyal. Pros This is literally just as great as Kudoboard, except it's FREE. It's hard to convince a workplace to pay for a service (like Kudoboard) a happy birthday, but it really goes a long way for collegiate support and morale. This is the perfect solution to keep it free and accessible, allowing people to celebrate, offer sympathy, and more to their colleagues without needing to pay their own way to make it happen. It also doesn't have any ridiculous advertisements and annoying pop ups like other "free" sites include. Cons At the beginning, there were issues with people not being able to edit their post. After connecting with the customer service folks, they were able to help solve all the issues (and I believe this is already fixed permanently on the systems end). Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) Didn't want to pay personal money to create boards for birthdays Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 1, 2024 Thanks, Hayley for the awesome review! We're so happy you found our customer service amazing : ) DR Dejan R. Inside Sales Rep Education Management ### "The Confidence & Security of Anonymous Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 24, 2024 Thanks to Wrenly, I've successfully brought up many grave issues with my organization, and in doing so brought it to the appropriate leaders' attention, leading to actual changes and resolutions Pros As someone anxious about confrontations and addressing leadership, but also passionate about pointing out issues and presenting solutions, Wrenly has been an excellent aid for me to broach topics from a place of comfort and security, that I might otherwise be too intimidated to immediately present directly. Cons Nothing really, I can't think of any way I would improve it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 30, 2024 Thanks for the kind review, Dejan! We're really glad Wrenly has been helpful in broaching difficult topics with leadership! This is exactly what we built Wrenly for. AT Ali T. Software Engineer Financial Services ### "Great for teams small and large" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 19, 2024 Pros Easy to use tool to recognize employees in an organic fashion. Cons Nothing major. The lack of authentication means you can edit other people's messages which can technically get weird. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 25, 2024 Hey Ali, thanks for the review! Just to let you know, only the board creator can edit other people's messages (and delete them) as they are in effect the final moderator of the board. Glad that you're finding it easy to use! NS Nick S. Tech Professional Training & Coaching ### "Sharing the warmth and well wishes made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 18, 2024 Loved it. Streamlined, easy, fun and inviting Pros Its easy to set up and fun to share thoughts and well wishes Cons I wanted to add a short movie to my well wishes but otherwise no major cons Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 24, 2024 Thanks, Nick! Happy you've found Wrenly streamlined and fun. SF Sydnye F. Dentist Education Management ### "Who needs kudoboard when you have wrenly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 Amazing! I have already started recommending it to friends. Pros Easy to use. No sign up required and gifs! Cons Nothing. The interface is simple and easy to use. Also easy to share with others. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 25, 2024 Thanks, Sydney, for sharing the word with your friends! We're glad you're finding it easy to use HC Hana C. Solution Consultant - Customer Success Manager Information Technology and Services ### "Fun, intuitive, and chalk-full of cool features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 Super easy to use, actually fun and enjoyable, aligned perfectly with my usual style of communication, and vastly simplifies the process of expressing yourself. Best of all, practically limitless. Pros The "Create Meme" function was an immediate WOW, YES PLEASE moment for me, that I've never seen on any similar platforms before. As an avid meme connoisseur surrounded by avid meme consumers (along with the fact that memes sometimes convey messages much better than text or gifs), I immediately knew that I would be able to express myself fully, no matter what the occasion. Cons Frankly, I've found nothing troublesome so far. Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) It wasn't my decision as I was never involved in that part of work in our company, but I was told that this is a much more cost-effective option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 19, 2024 Thanks Hana! We're happy you're loving the meme feature as much as we do!! MM Michelle M. Team Lead Education Management ### "Great for Collaborative Recognition Boards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 9, 2024 It was easy to use, and the free version suited us well for what we needed. It was easy to collaborate on the project as a team, while also keeping it a secret from the person we were surprising. I would continue to use this service over services like kudosboard. Pros We had a staff member leaving, and they didn't want to do a going away event. We had used kudosboard in the past with students, so I wanted to do something similar for them. Wrenly provided a free option for us to add in our own images, videos and words of encouragement. I love that we could create a recognition board for free. Cons I don't know that there were any cons with the way we were using it. It allowed us to all collaborate together and add our own messages. While the free version worked for what we needed, it would be challenging to get approval for a paid subscription, because we have internal platforms for some of the features. Switched from [Kudos](https://www.capterra.com/p/140423/Kudos/) It didn't look like there was a free option anymore for a recognition board. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2024 Thanks, Michelle for the kind review! We're happy that you're finding Wrenly easy to use. BE Belal E. FAIII Higher Education ### "Time capsule of gratitude " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2024 Quick and efficient platform for memorializing heartfelt expressions. Pros Simple, clean design, and sentimental value. Cons I am unable to express a con about this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 15, 2024 Thanks Belal for the kind review! We're happy you're finding the Wrenly platform simple, quick, and efficient to use! [View all Reviews](https://www.capterra.com/p/10017880/Wrenly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Achievers vs Wrenly](https://www.capterra.com/compare/129232-10017880/Employee-Success-Platform-vs-Wrenly)