--- title: "Wrenly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wrenly the right Survey solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10017880/Wrenly/reviews/" page_type: "reviews" language: "en" --- Wrenly 4.9 (50) [View alternatives](https://www.capterra.com/p/10017880/Wrenly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Wrenly Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews HR Hayley R Senior New Business ManagerMarketing and Advertising, 10,001+ employeesUsed the software for: Less than 6 months. “It's hard to convince a workplace to pay for a service (like Kudoboard) a happy birthday, but it really goes a long way for collegiate support and morale.“ September 25, 2024 SH Sheldon H Head of Cardano EcosystemInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes doesn't pop up as it should in my Slack“ August 8, 2024 DD Desiree D HRBPInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “It has boosted our company culture, increased the opportunity to provide appreciation, and real time information sharing (suggestion box or pulse surveys) without a concern of retaliation if the information, issue, or recommendation is not an easy one to share.“ February 9, 2024 BM Brian M ScientistMedical Devices, 10,001+ employeesUsed the software for: I used a free trial. “Simple, but lacks ability to be creative on recognition boards“ September 4, 2024 JP Jacqueline P Artist and editiorEntertainment, 2 - 10 employeesUsed the software for: I used a free trial. “Wrenly gave me a quick and accesible way for many people to contribute to a celebration board.“ August 23, 2024 SH Shavanti H Director People OperationsPhotography, 51 - 200 employeesUsed the software for: 1-2 years. “The canned report is limited in its ability to generate the output of data in a simple report.“ February 9, 2024 MB Melanie B MemberReligious Institutions, 2 - 10 employeesUsed the software for: I used a free trial. “The freedom to customize your message and add cute GIFs/ videos.“ August 17, 2024 BE Belal E FAIIIHigher Education, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “I am unable to express a con about this.“ September 6, 2024 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KV Kristen V. CEO Philanthropy Used the software for: Less than 6 months ### "Great Alternative to Kudoboard" August 30, 2024 5.0 easy to use with the exception of its a bit of a confusing process to add/edit or go to the kudoboard at first. Once you learn it, its fine, but I didn't find it overly intuitive at the beginning. I was expecting maybe a dashboard or something Pros free alternative to kudoboard. I think kudoboard is insanely expensive Cons zero so far- I only use it for the recognition board so far Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) this is free which is so much better. I think kudoboard is $8/board which I think is insane Review Source Response from Incognito Apps September 5, 2024 Thanks, Kristen! Glad you're finding it easy to use. SS Silvia S. Staff Higher Education Used the software for: Less than 6 months ### "good alternative to Kudoboard" August 30, 2024 4.0 Pros It is simple to use, no ads, and most importantly, free. The gifs are fun! Cons Not able to schedule a board to send to the recipient at a specific date/time Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) I didn't want to pay for a Kudoboard and Wrenly was free. Review Source Response from Incognito Apps September 9, 2024 Thanks, Silvia! We're glad you found Wrenly simple to use. NM Numan M. Accountant Education Management Used the software for: 6-12 months ### "this is superb " March 15, 2024 5.0 Pros Wrenly is very easy to use actually you can use Cons quality is not much better it can be better Review Source Response from Incognito Apps March 18, 2024 Glad you're liking Wrenly and finding it easy to use! sF santiago F. Junior Dev Information Technology and Services Used the software for: Less than 6 months ### "I like Wrenly" January 20, 2026 5.0 Quickly, you can find all the emotions and groups in one place. The most important thing is that it integrates with Slack, since you don't have to leave one app to find another and make reviews. Pros Easy to write and publish. I just published it, and I really liked that I can add several people to one review; it saves me time and allows me to thank several people at the same time. Cons mmm more emojis. I was advertising, but they should leave more options to choose from when I finish a review. Review Source Response from Incognito Apps January 22, 2026 Thanks for the kind review, Santiago! CM Celeste M. Head of Partnerships Alternative Medicine Used the software for: 1-2 years ### "Wrenly makes your team run like a well oiled machine" April 9, 2025 5.0 Pros Makes annual reviews less of a nightmare - an easy way to fine tune workplace culture Cons Fantastic experience all around. No onboarding hiccups. Review Source Response from Incognito Apps April 10, 2025 Thanks for the kind review, Celeste! We definitely like helping teams run like a well oiled machine. 😄 DR Dejan R. Inside Sales Rep Education Management Used the software for: 6-12 months ### "The Confidence & Security of Anonymous Feedback" September 24, 2024 5.0 Thanks to Wrenly, I've successfully brought up many grave issues with my organization, and in doing so brought it to the appropriate leaders' attention, leading to actual changes and resolutions Pros As someone anxious about confrontations and addressing leadership, but also passionate about pointing out issues and presenting solutions, Wrenly has been an excellent aid for me to broach topics from a place of comfort and security, that I might otherwise be too intimidated to immediately present directly. Cons Nothing really, I can't think of any way I would improve it. Review Source Response from Incognito Apps September 30, 2024 Thanks for the kind review, Dejan! We're really glad Wrenly has been helpful in broaching difficult topics with leadership! This is exactly what we built Wrenly for. JM John M. SE Telecommunications Used the software for: I used a free trial ### "Smooth experience" August 26, 2024 5.0 seamless from start to finish. no major hurdles w UI to get message Pros ease of use and simplicity stuck out the most Cons Honestly nothing. I've used other platforms and this is on par or better Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) exploring options at the moment......... Review Source Response from Incognito Apps September 2, 2024 Hey John, thanks for the kind review! It's great you're finding Wrenly easy to use and the flow simple, that's what we strive for! NS Nick S. Tech Professional Training & Coaching Used the software for: Less than 6 months ### "Sharing the warmth and well wishes made easy" September 18, 2024 5.0 Loved it. Streamlined, easy, fun and inviting Pros Its easy to set up and fun to share thoughts and well wishes Cons I wanted to add a short movie to my well wishes but otherwise no major cons Review Source Response from Incognito Apps September 24, 2024 Thanks, Nick! Happy you've found Wrenly streamlined and fun. SF Sydnye F. Dentist Education Management Used the software for: Less than 6 months ### "Who needs kudoboard when you have wrenly!" September 17, 2024 5.0 Amazing! I have already started recommending it to friends. Pros Easy to use. No sign up required and gifs! Cons Nothing. The interface is simple and easy to use. Also easy to share with others. Review Source Response from Incognito Apps September 25, 2024 Thanks, Sydney, for sharing the word with your friends! We're glad you're finding it easy to use DD Desiree D. HRBP Information Technology and Services Used the software for: 1-2 years ### "Best Feedback & Recognition Tool Out There!" February 9, 2024 5.0 It’s been amazing! It has boosted our company culture, increased the opportunity to provide appreciation, and real time information sharing (suggestion box or pulse surveys) without a concern of retaliation if the information, issue, or recommendation is not an easy one to share. It also helps provide great monthly reports to look at the people data differently. Very helpful as you didn't know it was necessary until you have it! The leadership loves seeing how the team is doing, the connections made by recognizing each other and the value we can show how we appreciate them. It's great to see any concerns in real time as well as being able to address them right away. The tool allows us to communicate with them even though they are anonymous and to see we care and want to make positive changes immediately. Pros It’s so amazing this app works directly through Slack. Creating ease for our team as this is our main method of communication. We love the incoming feedback questions that change weekly, the ability to recognize anyone within seconds, and that this tool can provide the ability to remain anonymous if they feel it is needed to share information with us. I also really love the culture score to better see how the team is doing in different areas. It really aids in learning how to improve and support your employees. Cons I haven’t experienced anything negative with Wrenly. Any time I need assistance or am not sure how to navigate something, their support team swoops in to assist! Review Source Response from Incognito Apps February 14, 2024 Thank you, Desiree! We're so happy to hear that Wrenly has boosted your company culture and has helped you keep track of the data through our AI insights and reports. We take pride in our support so it's great to hear that we've met the mark there! Thanks again for the kind review. SH Sheldon H. Head of Cardano Ecosystem Information Technology and Services Used the software for: Less than 6 months ### "Just starting but having a blast" August 8, 2024 5.0 Pros Easy to use! Very cool and streamlined features! Cons Sometimes doesn't pop up as it should in my Slack Review Source Response from Incognito Apps August 14, 2024 Thanks for the kind review, Sheldon!! If you ever run into any problems please let us know at hi@wrenly.ai and we'll very quickly solve them! BE Belal E. FAIII Higher Education Used the software for: I used a free trial ### "Time capsule of gratitude " September 6, 2024 5.0 Quick and efficient platform for memorializing heartfelt expressions. Pros Simple, clean design, and sentimental value. Cons I am unable to express a con about this. Review Source Response from Incognito Apps September 15, 2024 Thanks Belal for the kind review! We're happy you're finding the Wrenly platform simple, quick, and efficient to use! JL Jane L. HR Financial Services Used the software for: Less than 6 months ### "Great Product!" August 23, 2024 5.0 Great product and the support is brilliant Pros Really great way of getting regular feedback and the survey tool is very easy to use too. Cons Would like more online help/how to instructions Review Source Response from Incognito Apps August 29, 2024 Thanks, Jane!! So glad you're finding Wrenly easy to use for feedback and surveys and that you you think the support is brilliant 😊 AB Aaron B. Talent Acquisition Manager Information Technology and Services Used the software for: 6-12 months ### "Great features, nice UX and cost effective for SMBs. " February 13, 2024 5.0 Implementation wasn't complex or cumbersome. Customer support has always been fast and helpful. Pros Wrenly met all the needs we were looking for with some extras. We were primarily interested in a tool that integrated with Slack, allowed us to survey our team and gave employees a way to always give anonymous feedback. The peer recognition and rewards features were nice bonuses. Cons The only downside is that as a startup new features have come out quickly. Reason for choosing Wrenly Cost combined with all the features we were looking for. Review Source Response from Incognito Apps February 14, 2024 Thanks, Aaron! It's great that we met all of your needs and more, that's exactly our goal as a company. Our support team strives to be fast and helpful so we're glad that was your experience as well. Thanks again for the great review! MB Melanie B. Member Religious Institutions Used the software for: I used a free trial ### "Try it out !" August 17, 2024 4.0 It was an easy going experience with creating a meaningful message. I enjoyed the variety of customizations. I think this is a great website/ software to use to create a message or a memorable gift for a loved one. Pros The freedom to customize your message and add cute GIFs/ videos. Cons There are no cons so far. It would be nice if the web page was a bigger to see message and the gifs at the bottom with mobile view. Review Source Response from Incognito Apps August 23, 2024 Thanks, Melanie! I'm glad you're enjoying the customization options. AR Abi R. Head of Search Marketing and Advertising Used the software for: Less than 6 months ### "Good product and easy to navigate " August 20, 2024 5.0 Great experience, easy to use, addressed the reasons above Pros How easy it is to use and navigate when you are new Cons Nothing I can think of atm as it's been a while Review Source Response from Incognito Apps August 26, 2024 Hey Abi, thanks for the kind review! So glad you're finding Wrenly easy to navigate and that it's a good product. NA Nadezhda A. Editor Entertainment Used the software for: I used a free trial ### "Great e-card " August 12, 2024 5.0 It was easy to use, easy to share and just over all easy to navigate Pros It was easy to include all the messages for my friends Easy to spread and easy gif selections Cons I haven’t run into any sort of issues with this e card Review Source Response from Incognito Apps August 14, 2024 Thanks for the kind review, Nadezhda! Glad you're finding Wrenly easy to use. MM Michelle M. Team Lead Education Management Used the software for: I used a free trial ### "Great for Collaborative Recognition Boards" September 9, 2024 5.0 It was easy to use, and the free version suited us well for what we needed. It was easy to collaborate on the project as a team, while also keeping it a secret from the person we were surprising. I would continue to use this service over services like kudosboard. Pros We had a staff member leaving, and they didn't want to do a going away event. We had used kudosboard in the past with students, so I wanted to do something similar for them. Wrenly provided a free option for us to add in our own images, videos and words of encouragement. I love that we could create a recognition board for free. Cons I don't know that there were any cons with the way we were using it. It allowed us to all collaborate together and add our own messages. While the free version worked for what we needed, it would be challenging to get approval for a paid subscription, because we have internal platforms for some of the features. Switched from [Kudos](https://www.capterra.com/p/140423/Kudos/) It didn't look like there was a free option anymore for a recognition board. Review Source Response from Incognito Apps September 17, 2024 Thanks, Michelle for the kind review! We're happy that you're finding Wrenly easy to use. HČ Hana Č. Solution Consultant - Customer Success Manager Information Technology and Services Used the software for: Less than 6 months ### "Fun, intuitive, and chalk-full of cool features!" September 12, 2024 5.0 Super easy to use, actually fun and enjoyable, aligned perfectly with my usual style of communication, and vastly simplifies the process of expressing yourself. Best of all, practically limitless. Pros The "Create Meme" function was an immediate WOW, YES PLEASE moment for me, that I've never seen on any similar platforms before. As an avid meme connoisseur surrounded by avid meme consumers (along with the fact that memes sometimes convey messages much better than text or gifs), I immediately knew that I would be able to express myself fully, no matter what the occasion. Cons Frankly, I've found nothing troublesome so far. Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) It wasn't my decision as I was never involved in that part of work in our company, but I was told that this is a much more cost-effective option. Review Source Response from Incognito Apps September 19, 2024 Thanks Hana! We're happy you're loving the meme feature as much as we do!! HR Hayley R. Senior New Business Manager Marketing and Advertising Used the software for: Less than 6 months ### "Amazing Customer Service and FREE to Use!" September 25, 2024 5.0 Amazing customer service! I was struggling with accidental posts and the inability to edit or delete them, and I kept having to create new boards. Thankfully, I got in touch with the customer service team, and they were very quick to solve my problem. Honestly, their customer service has made me loyal. Pros This is literally just as great as Kudoboard, except it's FREE. It's hard to convince a workplace to pay for a service (like Kudoboard) a happy birthday, but it really goes a long way for collegiate support and morale. This is the perfect solution to keep it free and accessible, allowing people to celebrate, offer sympathy, and more to their colleagues without needing to pay their own way to make it happen. It also doesn't have any ridiculous advertisements and annoying pop ups like other "free" sites include. Cons At the beginning, there were issues with people not being able to edit their post. After connecting with the customer service folks, they were able to help solve all the issues (and I believe this is already fixed permanently on the systems end). Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) Didn't want to pay personal money to create boards for birthdays Review Source Response from Incognito Apps October 1, 2024 Thanks, Hayley for the awesome review! We're so happy you found our customer service amazing : ) JP Jacqueline P. Artist and editior Entertainment Used the software for: I used a free trial ### "Easy and impactful way to celebrate someone!" August 23, 2024 5.0 I really appreciated the nice graphic layout and options for color and customization. The boatf was quick to set up and I encountered no problems while using it. I will definitely be using wrenly again in the future. The recipient was moved to tears while reading everyones comments and he has shared he went back and reread the messages. Pros Wrenly gave me a quick and accesible way for many people to contribute to a celebration board. Everyone i sent the link to was able to effortlessly submit their poat and attach their images. Many of the people i sent the link to created cutom images to attach and it made the board feel so special and unique. Cons I had no issues with wrenly at all. It would be fun if there was a way to add an animation that pops up before it shows the board that you could customize with the recipients name, what the celebration is about etc. Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) Kudoboard was too expensive for the amount of usage i would have gotten from it. Review Source Response from Incognito Apps August 29, 2024 Thanks for the awesome review, Jacqueline! We're glad you're finding Wrenly easy to use and enjoyable CG Chiara G. digital marketing Health, Wellness and Fitness Used the software for: I used a free trial ### "Everything wa perfect, te best alternative to Kudoboard" August 30, 2024 5.0 Pros Loved it, easy and freeee :) A lot of customizations possible Cons Nothing, everything was perfect, maybe ti would be great to have the chance for more people to edit the board Alternatives considered [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) Reason for choosing Wrenly wrenly offered a free trial that Kudoboard did not offer Review Source Response from Incognito Apps September 5, 2024 Thanks, Chiara! We're so happy you love it and find it easy to use. SH Shavanti H. Director People Operations Photography Used the software for: 1-2 years ### "Wrenly helps drive positive remote culture " February 9, 2024 5.0 Pros am delighted to share my experience with Wrenly, an exceptional AI employee engagement tool that played a pivotal role in transforming our company's remote culture. From the outset, Ali Khan, co-founder of Wrenly, demonstrated unwavering support by addressing product inquiries, assisting with setup, and regularly checking in on our progress, offering valuable recommendations. Following a significant divestiture that resulted in a 60% reduction in headcount, our company faced the imperative to rejuvenate our remote culture. Collaborating closely with our committee, we redefined our company values and leveraged Wrenly's shoutouts feature to encourage colleagues to recognize each other's alignment with these values. This proved instrumental in fostering a positive atmosphere after a major organizational shift. In the aftermath of these changes, employee psychological safety took a hit, with many hesitant to voice concerns due to fears of retaliation. Wrenly came to our rescue by facilitating the creation of an anonymous feedback channel. This confidential avenue allowed employees to submit feedback directly to HR, enabling us to address concerns and rebuild trust within the organization. Wrenly has seamlessly integrated into our employee culture, becoming a cornerstone in our efforts to sustain positive changes. Biweekly usage for quick feedback surveys ensures a continuous pulse on employee sentiments, reinforcing our dedication to ensuring every voice is heard. Thanks to Wrenly, we have successfully orchestrated a remarkable turnaround in our company culture, emphasizing transparency, recognition, and continuous improvement. Cons Reporting features are more limited. We incorporated the shoutout feature into a monthly drawing we do for employees. The canned report is limited in its ability to generate the output of data in a simple report. Review Source Response from Incognito Apps April 25, 2024 Thank you so much for your kind and detailed review! It's great that your team is getting so much value out of Wrenly. It makes us so happy to be playing a role in your success! EO Erin O. GME Administrator Hospital & Health Care Used the software for: Less than 6 months ### "My new Go To" September 4, 2024 5.0 It was a great option for us to be able to appreciate and honor our staff for an underutilized appreciation day. It was easy for folks to fill out, easy to set up and create, and it was well loved. Pros It is a great alternative to other similar options and worked well for what we were planning on. Cons Just a couple more color/design options would be super so it could match the themes of the projects. Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) It was too expensive for limited use and having to pay per submission Review Source Response from Incognito Apps September 14, 2024 Thanks, Erin! So happy your team is loving Wrenly, that's so great to hear. DM Dan M. Data and Analytics Manager Environmental Services Used the software for: Less than 6 months ### "Easy initial setup, good UX and integrations" March 7, 2024 4.0 Good rollout without any issues. Operating the admin side of the tool is very easy and makes viewing results much more efficient. No complaints so far. Pros I mostly like that it is integrated into Slack and the admin portal is very flexible and easy to use. The reporting and data outputs are simple as well meaning you can tailor surveys and questions to drill further into insights taken from the data. Cons Nothing so far, a great customer experience and smooth rollout. I can imagine there would be different challenges when rolling out across a large organisation. Alternatives considered [Workleap](https://www.capterra.com/p/152579/Didacte/) Reason for choosing Wrenly A mix of cost, flexibility and speed of set up contributed to the decision Switched from [Workleap](https://www.capterra.com/p/152579/Didacte/) OfficeVibe wasn't very easy to use or very flexible. Review Source Response from Incognito Apps March 18, 2024 Awesome to hear that the setup was easy and that we have good user experience and integrations! Happy that you're drilling down further into your survey questions as well. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.