# Smart CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Smart CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10018026/Smart-CRM --- # Smart CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Smart CRM ## What is Smart CRM? Introducing Smart CRM Online: Streamline Your Business Relationships Smart CRM Online is a cutting-edge customer relationship management (CRM) platform designed to revolutionize the way you manage interactions with your clients and leads. With a focus on intelligence, efficiency, and seamless integration, Smart CRM Online empowers businesses of all sizes to nurture, track, and optimize their relationships with customers. Key Features 360-Degree Customer View Personalized Engagement Real-Time Analytics Integration Capabilities Invoicing Lead Management Project Management Task Management Benefits: Increased Efficiency Enhanced Customer Insights Improved Sales Performance Better Collaboration Scalability Conclusion: Smart CRM Online is more than just a software solution—it's a strategic asset that empowers businesses to build stronger, more profitable relationships with their customers. Discover the power of intelligent CRM and unlock new opportunities for growth and success. ## What is Smart CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aequitasindia.com&name=Smart CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart CRM 0.0 VS. [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $8 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,371) Value For Money 0.0 (0) Value For Money 4.3 (3,503) Customer Service 0.0 (0) Customer Service 4.4 (3,512) ## Smart CRM alternatives [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Smart CRM Features and Usability ### What are the key features of Smart CRM? Smart CRM offers sales pipeline management and marketing automation as core features. It also includes contact management, lead generation and lead management, email management with email marketing and email templates, plus activity tracking, task management, calendar/reminder system, customizable reports, and data import/export for sales operations. Pricing ### How much does it cost and what fees or limitations are included? Smart CRM starts at $8 per user per month on the Rental Plan for 3 users onward. The plan includes unlimited clients/leads, setup, data migration, configuration, consultation, 1 GB on Microsoft Azure, user training, updates, iOS and Android apps, and a free version plus free trial. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Smart CRM offer? Smart CRM provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote sessions, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Smart CRM offer? Smart CRM offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support experience details are not available here, so no user feedback can be summarized about response speed, agent helpfulness, or common frustrations with these channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Customizable Reports Alter the layout and content of reports Data Import/Export Import and export data to and from software applications Smart CRM 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Timed notification for any upcoming task, deadline, appointment, or activity Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Rental Plan $8.00 Flat Rate,Per Month It includes: - Users: 3 onwards - Pricing: $8 per user per month - Includes: Unlimited Clients/Leads, Setup, Data Migration, Configuration, Consultation - Hosting: 1 GB on Microsoft Azure - Included: User Training, Updates, IOS and Android Mobile App - Integration: Compatibility with popular third-party applications. - Priority Support: 24/7 dedicated support for White Label customers. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.