--- title: "QDesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about QDesk Software - reviews, pricing plans, popular comparisons to other Self-Service Password Reset (SSPR) products and more." source_url: "https://www.capterra.com/p/10018079/QDesk/" page_type: "product" language: "en" --- # QDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) QDesk ## What is QDesk? QDesk streamlines endpoint privilege management, identity verification, self-serve password resets and essential account management into one powerful platform. Eliminate standing privileges on workstations and social engineering attacks on IT service desks and empower end-users to resolve their own password reset issues. Meanwhile IT Professionals have quick access to credential management tasks and identity verification directly within their ticketing system. QDesk boosts security and productivity, transforming your service desk into a seamless, secure experience. ## What is QDesk used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $674 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QDesk?[Manage this product listing](https://www.g2.com/products/qdesk/claim_requests/new?auto=true) ## QDesk Overview Updated September 2026 AI summary QDesk provides identity management capabilities for organizations of all sizes, focusing on access management, authentication, multi-factor authentication, user provisioning, and privileged account management. With integration options for major PSA platforms and support for features like biometrics and Active Directory, QDesk helps IT teams manage user access, compliance, and credential security across cloud and device environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QDesk 0.0 VS. [4.8 (13)](https://www.capterra.com/p/249093/FastPass/reviews/) Starting Price $674 per user, per month Starting Price $4000 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (35) Value For Money 0.0 (0) Value For Money 4.8 (34) Customer Service 0.0 (0) Customer Service 4.8 (35) ## QDesk alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/) [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268487/ManageEngine-AD360/) [ManageEngine ADSelfService Plus](https://www.capterra.com/p/172556/ADSelfService-Plus/) [4.6 (63)](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172556/ADSelfService-Plus/) [Imprivata OneSign](https://www.capterra.com/p/131085/OneSign-FastPass/) [4.8 (20)](https://www.capterra.com/p/131085/OneSign-FastPass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131085/OneSign-FastPass/) ## FAQs about QDesk Overview ### What company size and specific industries is QDesk built for? QDesk is designed for IT departments in organizations of any size that need self-service password reset and account unlock capabilities with end-user identity verification. It is best suited to companies with internal IT support teams, rather than a specific industry, and fits environments where account access requests are common. Features and Usability ### What are the key features of QDesk? QDesk offers access management features such as access controls and permissions, authentication, multi-factor authentication, two-factor authentication, and biometrics. It also includes identity and account administration tools like Active Directory integration, user provisioning, credential management, privileged account management, self-service access requests, a self-service portal, event logs, real-time notifications, compliance management, and API support. Integrations ### Which third-party tools and platforms does QDesk integrate with? QDesk integrates with 3 third-party PSA platforms: Autotask PSA, ConnectWise PSA, and HaloPSA. These catalog integrations connect QDesk to common managed services and service desk workflows, giving teams options for linking ticketing and operational data across their existing PSA stack. Getting Started and Support ### What training and onboarding options does QDesk offer? QDesk provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference, and videos allow self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does QDesk offer? QDesk provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available about support experiences, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 894 Self-Service Password Reset (SSPR) reviews Capterra data shows that buyers of Identity Management software rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) QDesk supports **Access Management**, giving teams control over who can view and use company systems and data. However, it does not include **Password Management** or **Secure Login**. Instead, it offers other important capabilities that reviewers also value, including **Multi-Factor Authentication** (**52%**) and **User Provisioning** (**53%**). These features help businesses strengthen account security, manage user access more efficiently, and reduce manual admin work, allowing teams to protect sensitive resources with more confidence. Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory API Application programming interface that allows for integration with other systems/databases Authentication Verify the identity of users/devices to enable secure access Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. QDesk 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10018079/QDesk/pricing/) QDesk Pricing $674.00 It includes: - End User Verification - End-User Elevation - End-User Account Management ## Integrations [ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.