# Bambi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bambi the right Transportation Dispatch solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10018331/Bambi/reviews --- Bambi 5 (16) [View alternatives](https://www.capterra.com/p/10018331/Bambi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 13th, 2026 # Reviews of Bambi Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bruce T. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Bambi and NEMT perfect together" September 1, 2024 5.0 Overall the experience has been excellent. Highly recommend if you are just getting into the industry as I was. Pros Bambi has incredible customer support and it is a very user friendly software. The dispatching section, which is the heart of the program, has been set up very smartly and the interface is clean and uncluttered with unnecessary widgets. The price is great and there are no hidden upcharges for different modules like other software packages. Cons Would like some better reporting and accounting capabilities Alternatives considered [TripMaster](https://www.capterra.com/p/92571/Trip-Master/)[RouteGenie](https://www.capterra.com/p/185797/RouteGenie/) Reason for choosing Bambi price and simplicity, the other packages just had way more than I needed Review Source rR ryan R. president Computer Software Used the software for: 6-12 months ### "NEMT software" August 29, 2024 5.0 Great! We couldn't ask for more out of the customer service. The live person when we need help is always there. Pros The layout of main screen and ease of use. Cons dashboard and some of the reporting is taking us some time to learn. Alternatives considered [RoutingBox](https://www.capterra.com/p/154563/RoutingBox/) Reason for choosing Bambi was still in the promotional steps. we were able to get on right away with Bambi Switched from [RoutingBox](https://www.capterra.com/p/154563/RoutingBox/) customer service, ease of the transition Review Source SR Shalanda R. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Keep up the improvements. " April 12, 2026 5.0 I’ve had a good experience with Bambi, I love how responsive they are to email and I really feel they’re on top of issues as soon as you report them. Pros I like the Bambi team making constant improvements to the software and not letting it get old and stale. Cons There should be more text message notification options for the passengers. I’d like to see an option to add a driver shift right on the dispatch screen. Review Source AP Adam P. CFO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great NEMT solution" September 28, 2025 5.0 Our experience has been very positive. You would be surprised how new the product is as they've already created a better overall product than competitors. Pros Great functionality and very helpful support team. Product is already very good and evolving and improving. Cons It's great, but a few functions like scheduling could still be refined so the process is more user friendly. Review Source Response from Bambi October 7, 2025 Good to hear, Adam! Stay tuned for some big refinements we're making to our scheduling functionality in the coming months! Michael B. Owner Hospital & Health Care Used the software for: Less than 6 months ### "BAMBI is increasing our profitability" April 3, 2024 5.0 Fantastic service, listen to what users need, react rapidly. Pros Real time dispatch screen allows us to see reality and react and anticipate. Moved from playing checkers to playing chess. Cons Still some bugs. Most frustrating thing is waiting for the great things that are on the dev roadmap. Review Source NC Nakaa C. owner Consumer Services Used the software for: Less than 6 months ### "Effortless NEMT Management" October 8, 2025 5.0 I can honestly say this is probably the best I have used in a while, I like that I can let bambi do all the hard work like routing, trying to fit trips please and then moving them around was so much of a headache Bambi really takes that stress off my plate, also the invoicing is so smooth and easy just 2 clicks I don't have to do the math I that it shows me the breakdown of the cost and how I can make adjustments. Pros Ease of use, smooth navigation of the settings, the smart features. the RUN BAMBI RUN is amazing, dispatch board looks and feels like a calendar which I love and feel comfortable with. Cons one thing I didn't like to much is building the pricing schemes for each payer, I do feel like there should be some type of way that where we can put in each price for each level and that just be set for the payer if I have the pricing for multiple payers. Review Source Response from Bambi October 14, 2025 That's wonderful to hear, Nakaa! Also, I think you didn't realize this, but you can put multiple Payers in just one pricing scheme. RUN BAMBI RUN!! :) MH Madison H. Office Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "NEMT Service Review" September 29, 2025 5.0 We love Bambi! We would recommend this to any NEMT company that is needing a little extra help during the day. Pros We have had a great experience with Bambi. Bambi has made it incredibly easy to map out runs and add driver schedules in to the system. Our team had an easy time getting used to the app. Cons It would be nice if we could add different abilities for individual drivers. Some of our drivers have different weight limits, so I do find myself looking through all the runs when we run Bambi to make sure it is within each drivers capabilities. Review Source Response from Bambi October 7, 2025 Great to hear, Madison! We actually do have the ability to set drivers' different weight limits and capabilities - just reach out and we'll show it to you! MB Melissa B. General Manager Medical Practice Used the software for: Less than 6 months ### "Bambi is the BEST!!" September 23, 2025 5.0 My experience using this software has been very positive. It has made managing our team smoother and more efficient, and I feel confident relying on it every day. Pros I am very impressed with Bambi. It is extremely easy to use and intuitive, making navigation simple for anyone. The customer service team is prompt, friendly, and personable, making every interaction a pleasure. They are always quick to answer any questions I have. Cons There are no cons that I have encountered! Review Source Response from Bambi September 24, 2025 Love to hear it, Melissa! RUN BAMBI RUN!! OA Obioha A. admin Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Efficient NEMT route optimizer" September 22, 2025 5.0 Both the driver app and web version of the software has been excellent. The drivers and dispatch team love it. It has made their day-to-day task simple Pros Friendly and easy to use software. Does not require a lot of training to start using it unlike other software's that it sems like enrolling in a tech university just to get the training and also calling all your drivers to train them on just using an app Cons Non. I do not have any cons in the meantime. The team is very efficient. They answer our calls anytime we need. Customer suport is attentive and resolves what ever question you need answered on time Review Source Response from Bambi September 24, 2025 Thank you, Obioha! Reviews like this is why we built Bambi in the first place. RUN BAMBI RUN!! Nikola S. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Easy to use and saves us time" April 5, 2024 5.0 Pros The scheduling feature (Run Bambi Run) is quick and accurate. Being able to see where the drivers are and their status at all times is very helpful. Cons Haven't had issues and if I had questions, customer service was able to answer them quickly. Review Source Response from Bambi April 12, 2024 Glad to hear it, Nikola! MH Michael H. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "For Nemt this is a must." September 17, 2024 5.0 There very friendly and take all your concerns seriously. Pros Quality product! Very easy to use. Jax Nemt can make a trips in less than 2 mins. Cons They need a web portal to connect the website directly to Hibambi Review Source Response from Bambi September 19, 2024 Love to hear it! Run Jax Run!! MW Marc W. OWNER Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Satisfaction " August 15, 2024 5.0 What use to take us three hours to get done, with Bambi we get it done in less than 30 minutes. Pros RUN BAMBI RUN as to be one of the most useful thing as software can provide. Cons We have been using BAMBI for three months now. No complaints. Review Source Response from Bambi August 23, 2024 Awesome to hear, Marc! RUN BAMBI RUN!! VR Verified Reviewer Sr. Marketing Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Toolkit for NEMT!" April 30, 2024 5.0 If you want to streamline your NEMT operations and boost your bottom line, Bambi is the answer. Their AI-powered platform takes the guesswork out of scheduling and dispatching. Drivers and dispatchers love the intuitive app, and as an owner, I've seen a serious uptick in revenue since we started using it. Bambi delivers exactly what it promises. Pros The AI scheduling feature saves a huge amount of time! This allows dispatchers to focus on other aspects of the business like adding more trips and communicating with the drivers to make sure everything is running smoothly. Cons No major issues or problems with Bambi so far. Review Source RN Roslyn N. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "B811 MedTrans and Bambi" April 7, 2024 5.0 Pros Bambi's NEMT dispatch software has been a game-changer for our business. The platform is intuitive and easy to use, allowing us to efficiently manage our transportation services. The real-time tracking feature has improved our communication with drivers and clients, leading to smoother operations and increased customer satisfaction. The team at Bambi is dedicated and responsive, providing excellent support whenever needed. We highly recommend Bambi to any NEMT provider looking to streamline their dispatch processes. Cons I’m really satisfied with Bambi’s NEMT dispatch software. Review Source SH Samuel H. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Game Changer!!" April 6, 2024 5.0 Pros Intuitive interface. Bambi is very easy to use. It took one quick 10min session and I was up and running! Also, the customer service is the best. VERY RESPONSIVE. Cons I have nothing negative to say about Bambi. ALL GOOD Review Source Response from Bambi April 12, 2024 Awesome to hear, Samuel! GF Gary F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Love Bambi, Recommend" April 12, 2024 5.0 been good, i love the team and they are really helpful and I can actually reach people when I need Pros I like the ease of use, interface is friendly, and scheduling is accurate and easily customizable Cons dont really have anything i dont like, its easy and does what I need Review Source Response from Bambi April 18, 2024 Thanks Gary! The Bambi teams prides itself on being super responsive and helpful to all of our customers! Similar Products Featured ## Related categories [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.