# ImEX Online Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ImEX Online Software - reviews, pricing plans, popular comparisons to other Auto Body products and more.

Source: https://www.capterra.com/p/10018342/ImEX-Online

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# 

 ImEX Online Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ImEX Online

## What is ImEX Online?

ImEX Online is a modern cloud based shop management system for your collision repair facility. The software helps you streamline and optimize your bodyshop's operations from start to finish. With a focus on automation and organization, ImEX Online helps your shop lower your cycle time and boost profits on every car repaired. The system helps you keep your shop running at optimal efficiency. Smart scheduling makes sure that work is arriving exactly when it should to ensure technicians are efficient and without downtime. Customer communication tools like integrated email and SMS reduce administrative overhead. Sophisticated parts ordering and bill management makes sure every job is reconciled on the fly, with no erroneous bills killing your profit. Integrations to QuickBooks Desktop, QuickBooks Online, CDK and PBS ensure compatibility with your accounting system.

## What is ImEX Online used for?

[Auto Body](https://www.capterra.com/auto-body-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$500

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ImEX Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.thinkimex.com&name=ImEX Online)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ImEX Online

4.5 (6)

VS.

[4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

CA$500

Flat Rate, Per Month

Starting Price

$39.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (6)

Ease Of Use

4.5 (600)

Value For Money

4.3 (6)

Value For Money

4.7 (562)

Customer Service

5.0 (6)

Customer Service

4.6 (530)

## ImEX Online alternatives

[4.2 (39)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10018342/ImEX-Online/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Invoice Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Scheduling

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Accounting

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Appointment Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

ImEX Online 33 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Electronically collect payments for goods or services

Tracks the time an employee has worked

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Integrates with QuickBooks

Generate quotes or estimates for customers

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Real-time vehicle tracking for monitoring location, route, speed, etc.

Creating, assign, and track jobs and/or tasks for work orders

Features

4.2 (6)

4.2

Based on 6 reviews

## Pricing

Value for money

4.3 (6)

ImEX Online

CA$500.00

Flat Rate,Per Month

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[

QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)[

PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.5

Based on 6 reviews

Filter by rating

5(5)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TW

TED W.

MANAGER

Automotive

### "GOOD PROGRAM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2024

Pros

THE PROGRAM IS EASY TO USE. I LIKE THAT YOU CAN CUSTOMIZE/ PERSONALIZE TO SUIT.

Cons

SOMETIMES IT SEEMS THAT YOU MUST CLICK MULTIPLE TIMES TO GET THE INFO TO POPULATE OR TO PRINT.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sue G.

Office Manager

Automotive

### "Great program "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

August 2, 2024

Overall IMEX ONLINE is a great efficient program, easy to use once you get the hang of it and amazing support staff. I highly recommend this program.

Pros

Once you get the hang of the program it’s super easy and efficient. The tech support for IMEX ONLINE is top notch they are easy to contact and extremely helpful without delay.

Cons

The program does take some time to get used to, but once you do it’s very smooth and easy. I think my only real complaint is how many clicks it takes to print something in the program; there are just way too many clicks it would be nice if it can be streamlined to click only once or twice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jesse L.

OWner

Automotive

### "The Last Estimating System You'll Ever Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Pros

Web based, user friendly, clean UI, amazing customer support, quick to fix problems and always receptive to ideas to enhance the product

Cons

That they didn't come into my life sooner

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

I started off with the IMEX RPS tool, and loved the simplicity of the product and developed a great working relationship with Patrick at IMEX and knew that this management system would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jason C.

Manager

Automotive

### "Revolutionizing Estimation Software in Automation Industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2024

awesome system and there help line and people are great to work with .

Pros

The help desk and the similarity to there old system . Easy transformation to the new system .

Cons

I can't think of anything I don't like for my position .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Norm B.

Owner

Automotive

### "reat product, great team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2024

We've been using Imex for a few years now and I can't say enough good things about it. The software is user friendly and their entre team is great to deal with. Highly recommend.

Pros

Flexible, user friendly. It does exactly what we need it to do.

Cons

None. I have no issues with this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Doug L.

Manager

Automotive

### "Excellent management system "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 1, 2024

Overall the experience has been great. Support has always been fast and accurate. The transition for my team has been pretty fast and the learning curve pretty short and non disruptive to the production in the shop.

Pros

Detailed information, easy to track production

Cons

Takes some time to work out bugs with CDK interface but once mapping is correct it runs smooth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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