--- title: "ImEX Online Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ImEX Online Software - reviews, pricing plans, popular comparisons to other Auto Body products and more." source_url: "https://www.capterra.com/p/10018342/ImEX-Online/" page_type: "product" language: "en" --- # ImEX Online Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ImEX Online ## What is ImEX Online? ImEX Online is a modern cloud based shop management system for your collision repair facility. The software helps you streamline and optimize your bodyshop's operations from start to finish. With a focus on automation and organization, ImEX Online helps your shop lower your cycle time and boost profits on every car repaired. The system helps you keep your shop running at optimal efficiency. Smart scheduling makes sure that work is arriving exactly when it should to ensure technicians are efficient and without downtime. Customer communication tools like integrated email and SMS reduce administrative overhead. Sophisticated parts ordering and bill management makes sure every job is reconciled on the fly, with no erroneous bills killing your profit. Integrations to QuickBooks Desktop, QuickBooks Online, CDK and PBS ensure compatibility with your accounting system. ## What is ImEX Online used for? [Auto Body](https://www.capterra.com/auto-body-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$500 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ImEX Online?[Manage this product listing](https://www.g2.com/products/igov-esb/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ImEX Online 4.5 (6) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price CA$500 Flat Rate, Per Month Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (6) Ease Of Use 4.5 (661) Value For Money 4.3 (6) Value For Money 4.7 (623) Customer Service 5.0 (6) Customer Service 4.6 (591) ## ImEX Online alternatives Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [4.3 (45)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [4.1 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145351/Manager-SE/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [4.6 (270)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169022/Shopmonkey/) [View all alternatives](https://www.capterra.com/p/10018342/ImEX-Online/alternatives/) ## FAQs about ImEX Online Overview ### What company size and specific industries is ImEX Online built for? ImEX Online is designed for auto body and collision repair shops, including small and mid-sized businesses that want to improve workflow, reduce cycle time, and increase profits. It is built for the automotive repair sector rather than general-purpose business use. Features and Usability ### What are the key features of ImEX Online? ImEX Online includes accounting, billing and invoicing, CRM, and contact and customer databases for managing client records and transactions. It also offers work order management, repair tracking, scheduling, appointment management, inventory and parts management, payroll management, reporting and statistics, SMS messaging, and QuickBooks integration. Integrations ### Which third-party tools and platforms does ImEX Online integrate with? ImEX Online integrates with CDK Global, PBS Systems, and QuickBooks products, including QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Online Advanced. These catalog integrations support accounting and dealership system connections across seven third-party platforms. Getting Started and Support ### What training and onboarding options does ImEX Online offer? ImEX Online provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars cover guided learning remotely, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does ImEX Online offer? ImEX Online offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support, no user experience patterns can be confirmed. The listed channels indicate several ways to contact support and find self-service help. ## Features AI summary Based on 170 Auto Body reviews Capterra data shows that buyers of auto body software rank the following features as their top priorities: - **Billing & Invoicing** (**51%** of reviewers rated this feature as critical) - **Invoice Management** (**59%**) - **Quotes/Estimates** (**51%**) ImEX Online supports all three of the features reviewers value most: **Billing & Invoicing**, **Invoice Management**, and **Quotes/Estimates**. Together, these capabilities help businesses create accurate estimates, manage invoices more efficiently, and handle billing from initial quote through final payment, allowing teams to keep repair jobs moving while maintaining clear financial records. Billing & Invoicing 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Invoice Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Quotes/Estimates 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Customer Database 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Scheduling 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources ImEX Online 33 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Electronic Payments: Electronically collect payments for goods or services - Employee Time Clock: Tracks the time an employee has worked - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.3 (6) ImEX Online CA$500.00 Flat Rate,Per Month Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[ QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)[ PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 6 reviews Filter by rating 5(5) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TW TED W. MANAGER Automotive ### "GOOD PROGRAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2024 Pros THE PROGRAM IS EASY TO USE. I LIKE THAT YOU CAN CUSTOMIZE/ PERSONALIZE TO SUIT. Cons SOMETIMES IT SEEMS THAT YOU MUST CLICK MULTIPLE TIMES TO GET THE INFO TO POPULATE OR TO PRINT. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sue G. Office Manager Automotive ### "Great program " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 August 2, 2024 Overall IMEX ONLINE is a great efficient program, easy to use once you get the hang of it and amazing support staff. I highly recommend this program. Pros Once you get the hang of the program it’s super easy and efficient. The tech support for IMEX ONLINE is top notch they are easy to contact and extremely helpful without delay. Cons The program does take some time to get used to, but once you do it’s very smooth and easy. I think my only real complaint is how many clicks it takes to print something in the program; there are just way too many clicks it would be nice if it can be streamlined to click only once or twice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jesse L. OWner Automotive ### "The Last Estimating System You'll Ever Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Pros Web based, user friendly, clean UI, amazing customer support, quick to fix problems and always receptive to ideas to enhance the product Cons That they didn't come into my life sooner Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) I started off with the IMEX RPS tool, and loved the simplicity of the product and developed a great working relationship with Patrick at IMEX and knew that this management system would be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jason C. Manager Automotive ### "Revolutionizing Estimation Software in Automation Industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 awesome system and there help line and people are great to work with . Pros The help desk and the similarity to there old system . Easy transformation to the new system . Cons I can't think of anything I don't like for my position . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Norm B. Owner Automotive ### "reat product, great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 We've been using Imex for a few years now and I can't say enough good things about it. The software is user friendly and their entre team is great to deal with. Highly recommend. Pros Flexible, user friendly. It does exactly what we need it to do. Cons None. I have no issues with this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Doug L. Manager Automotive ### "Excellent management system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2024 Overall the experience has been great. Support has always been fast and accurate. The transition for my team has been pretty fast and the learning curve pretty short and non disruptive to the production in the shop. Pros Detailed information, easy to track production Cons Takes some time to work out bugs with CDK interface but once mapping is correct it runs smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.