--- title: "Diligence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Diligence Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/10018414/Diligence/" page_type: "product" language: "en" --- # Diligence Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Diligence ## What is Diligence? Diligence is a point-of-sale software that merges POS functionality with electronic wallet features, tracking all food-related financial transactions in an establishment. It integrates with Hopem's Primmo property management software, ensuring a seamless connection between dining areas and administration. The software offers a configurable electronic cash register system with self-service ordering, detailed statistical dashboards, and certification from Quebec's Ministry of Revenue. These features enhance service speed during peak times, improve cash control, and minimize billing errors. Diligence's electronic wallet manages payroll deductions, gift cards, prepaid cards, and meal vouchers. It supports various card technologies, vending machines, automated recharging stations, and card sales kiosks. This solution streamlines operations, enhances transaction tracking, and reduces cash handling needs. ## What is Diligence used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Diligence?[Manage this product listing](https://www.g2.com/products/diligence/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Diligence 0.0 VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (113) Value For Money 0.0 (0) Value For Money 3.6 (113) Customer Service 0.0 (0) Customer Service 3.6 (113) ## Diligence alternatives [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (216)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [XEPOS](https://www.capterra.com/p/208844/XEPOS/) [4.7 (113)](https://www.capterra.com/p/208844/XEPOS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208844/XEPOS/) ## FAQs about Diligence Overview ### What company size and specific industries is Diligence built for? Diligence is designed for organizations in senior living, retirement communities, food service, dining establishments, and property management. It fits businesses that need support for facility operations and dining oversight, especially in service-focused environments rather than general-purpose office settings. Features and Usability ### What are the key features of Diligence? Diligence offers point of sale (POS), order management, and sales order management for transaction handling, plus billing and invoicing, invoice management, and receipt management. It also includes payment processing, electronic payments, credit card processing, and gift card management, along with access controls/permissions, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does Diligence integrate with? Diligence integrates with Hopem Property Management Software. This native connection supports property management workflows by linking Diligence with the Hopem platform for data sharing and process coordination. Getting Started and Support ### What training and onboarding options does Diligence offer? Diligence provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled topics, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Diligence offer? Diligence provides email/help desk and phone support. With no reviewer feedback available on support experience, user sentiment about response speed, helpfulness, or common issues cannot be described. The listed channels are the only confirmed support options in the catalog. ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of point of sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Diligence supports all three of the features reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept more payment types, complete transactions efficiently, and manage checkout with greater accuracy, allowing teams to serve customers faster and keep daily sales moving smoothly. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Credit Card Processing Accept and process credit card transactions Diligence 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Hopem Property Management Software](https://www.capterra.com/p/266113/Primmo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.