--- title: "Hotel X Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hotel X Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more." source_url: "https://www.capterra.com/p/10018438/Hotel-X/" page_type: "product" language: "en" --- # Hotel X Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hotel X ## What is Hotel X? Seamlessly update room rates and availability across all your online travel agencies (OTAs) from Revivo Channel Manager, ensuring maximum visibility and revenue optimization. Prevent overbookings and under bookings. ## What is Hotel X used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18.05 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotel X?[Manage this product listing](https://www.g2.com/products/hotel-x/claim_requests/new?auto=true) ## Hotel X Overview Updated September 2026 AI summary Hotel X is a cloud-based solution for businesses of all sizes seeking hotel channel management, reservations, and property management capabilities. It features channel analytics, dynamic pricing, multi-channel sync, and reservations management to help maintain rate and inventory consistency across booking platforms. Additional modules include CRM, front desk operations, housekeeping, customizable reporting, and optional accounting tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotel X 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $18.05 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,623) Value For Money 0.0 (0) Value For Money 4.6 (1,549) Customer Service 0.0 (0) Customer Service 4.7 (1,591) ## Hotel X alternatives [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) [4.7 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193259/Flex-PMS/) ## FAQs about Hotel X Features and Usability ### What are the key features of Hotel X? Hotel X offers CRM, front desk management, and mobile access for daily operations, plus revenue management with dynamic pricing and price/margin management. It also includes booking management, reservations management, channel management, multi-channel sync, guest check-in/check-out, housekeeping management, and customizable reports for tracking occupancy, billing, and financial activity. Pricing ### How much does it cost and what fees or limitations are included? Hotel X starts at $36.12 per month for the Standard plan, with the Premium Plan priced at $60.21 per month. A free trial is available. Standard includes Booking Engine, Channel Manager, POS, and Property Management Software, while Premium adds Accounting, Dedicated Manager, and Unlimited Users. Getting Started and Support ### What training and onboarding options does Hotel X offer? Hotel X provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does Hotel X offer? Hotel X offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so support quality, response times, and common user frustrations cannot be described from the provided data. ## Features AI summary Based on 656 Hotel Channel Management reviews Capterra data shows that buyers of hotel channel management software rank the following features as their top priorities: - **Channel Management** (**50%** of reviewers rated this feature as critical) - **Multi-Channel Sync** (**57%**) - **Reservations Management** (**53%**) Hotel X supports all three features that reviewers value most: **Channel Management**, **Multi-Channel Sync**, and **Reservations Management**. Together, these capabilities help hotels keep availability and rates consistent across channels, manage bookings more accurately, and reduce manual updates, allowing teams to save time, avoid overbookings, and maintain smoother daily operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Hotel X 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Online Booking: Book meetings and appointments through a website or digital platform - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10018438/Hotel-X/pricing/) Basic Plan $18.05 Flat Rate,Per Month Standard $36.12 Flat Rate,Per Month It includes: - Booking Engine - Property Management Software - Channel Manager - POS Premium Plan $60.21 Flat Rate,Per Month It includes: - Unlimited Users - Dedicated Manager - Call Back in 59 Secs - Property Management Software - Booking Engine - Channel Manager - Accounting Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.