--- title: "RepGro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RepGro Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10018439/RepGro/" page_type: "product" language: "en" --- # RepGro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RepGro ## What is RepGro? RepGro is a reputation management platform designed to help small businesses improve their online presence and attract more customers. It offers a variety of services, including: Managing Google My Business listings: This ensures that your business information is accurate and up-to-date on Google Search and Maps, which can help you improve your search engine ranking and visibility to potential customers. Collecting reviews from various platforms: RepGro can help you collect reviews from a variety of platforms, such as Google, Facebook, and Yelp, in one central location. This makes it easy for you to track your reviews and respond to them promptly. Responding and diverting negative reviews: RepGro provides tools and guidance to help you respond to negative reviews in a professional and helpful way while also diverting these away from Google. ## What is RepGro used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Local SEO Tools](https://www.capterra.com/local-seo-tools-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepGro?[Manage this product listing](https://www.g2.com/products/repgro/claim_requests/new?auto=true) ## RepGro Overview Updated September 2026 AI summary RepGro equips small businesses with tools for reputation management, review monitoring, and customer experience oversight, supporting tasks like review requests, response management, and competitive analysis. Deployed as a web-based SaaS solution, it integrates with platforms including Google Sheets, Shopify, and Stripe, and offers analytics, reporting, and widgets to help businesses measure and enhance their online presence. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepGro 5.0 (2) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price £49 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (707) Value For Money 4.5 (2) Value For Money 4.5 (619) Customer Service 5.0 (2) Customer Service 4.6 (654) ## RepGro alternatives Highest Rated [4.8 (31)](https://www.capterra.com/p/235980/GMB-Reporting-Tool/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Uberall](https://www.capterra.com/p/171738/uberall/) [4.6 (37)](https://www.capterra.com/p/171738/uberall/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171738/uberall/) [Reputation](https://www.capterra.com/p/167624/Reputation-com/) [4.4 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167624/Reputation-com/) [SOCi](https://www.capterra.com/p/173850/SOCi/) [4.5 (251)](https://www.capterra.com/p/173850/SOCi/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173850/SOCi/) ## FAQs about RepGro Overview ### What company size and specific industries is RepGro built for? RepGro is designed for small to medium-sized businesses, especially service businesses and other companies with staff members. It fits organizations that need a solution suited to teams handling customer work, scheduling, or day-to-day operations across a service-based setting. Features and Usability ### What are the key features of RepGro? RepGro offers CRM, dashboards, and monitoring, along with reputation management tools such as review generation, review monitoring, review notification, response management, and review sharing. It also includes reporting and analytics, campaign analytics, competitive analysis, brand tracking, social media integration, SEO audit, and widgets. Integrations ### Which third-party tools and platforms does RepGro integrate with? RepGro integrates with 5 third-party platforms: Google Sheets for spreadsheets and reporting, Shopify and Shoppingfeed for ecommerce, Stripe for payments, and Twilio for messaging and communication. These catalog integrations cover core data, store, billing, and notification workflows. Getting Started and Support ### What training and onboarding options does RepGro offer? RepGro provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos give users a visual format for learning product features and steps. Getting Started and Support ### What customer support options does RepGro offer? RepGro provides email/help desk, FAQ/forum, knowledge base, and chat support. With no reviewer feedback available on support, user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 1,563 Reputation Management reviews Not all Reputation Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) RepGro supports **Review Request** and **Review Monitoring**, helping businesses ask for customer feedback consistently and keep track of new reviews across channels. However, it does not include **Negative Feedback Management**. Instead, it offers other relevant capabilities such as **Response Management** (**47%**), **Customer Experience Management** (**48%**), and **Reporting/Analytics** (**44%**). These features can help teams reply to customer comments, track satisfaction trends, and measure reputation performance over time, allowing teams to stay informed and improve the customer experience. Review Request 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Response Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Customer Experience Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SMS Messaging 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS RepGro 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Brand Tracking: Monitor social media posts or web that mention a particular brand - Campaign Analytics: Track and interpret campaign performance metrics - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Geo Rankings: Discover the ranking of business based on location-specific keywords at the zip level - Google My Business: Optimize or automate content for Google My Business - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Review Sharing: Share internal and external reviews on social media platforms - Reviews Management: Track and monitor reviews of products or services - SEO Audit: Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Cards and Dashboard £49.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Shoppingfeed](https://www.capterra.com/p/164774/Shopping-Feed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jo B. owner Food & Beverages ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2024 Pros The ease of use and the various options of collecting reviews I also liked the payment collection option. Cons Wish i had it years ago it makes such a difference to my business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 11, 2024 Hey! Thanks for the fantastic review! It's great to know that our review and payment options are making a difference for you. Wish we could've helped sooner! SR Sean R. Director Media Production ### "Just started and love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2024 Good service and platform highly recommend this product Pros Ease of use great platform can’t wait to see the results over the coming months Cons Nothing really it’s really easy to set up and use and they help you get it started Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 11, 2024 Hey! Thanks for your amazing feedback! We're so happy you find the platform easy to set up and use. Can't wait to see how it benefits your business! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.