# Page 2 | AppWork Software 2026: Features, Integrations, Pros & Cons | Capterra > Page 2 - Capterra's in-depth exploration of AppWork Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of AppWork Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/10018522/AppWork --- Page 2 - AppWork Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) AppWork ## User reviews JS Jill S. Community Manager Real Estate ### "Ease of use, improved tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 Overall, my experience with AppWork has been positive. It has helped streamline our maintenance operations, improve response times, and keep our team better organized. There was a short adjustment period during onboarding, but once implemented, it has been a reliable and efficient tool for managing day-to-day workflows. Pros Easy to use and keeps maintenance operations organized, improving communication and response times across the team. Cons There is a slight learning curve during onboarding, especially for new users getting familiar with all features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Thanks, Jill! Streamlined comms and better response times are exactly the outcomes we care about. Also appreciate the honest note on the onboarding curve. Our team is always a ping away if any of your folks need a refresher. The AppWork Team MH Maheen H. Leasing Consultant Real Estate ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 Pretty great! I really like how user friendly it is and all of the features it does have. Since using it I feel it has helped our team. Pros Appwork is great! Very Helpful. It has improved efficiency in our maintenance process and communication within our team. Highly recommend. Cons One thing I would change is being able to edit work orders after submitted. This would help as sometimes residents want to add other maintenance issues they would like taken care of at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Thanks, Maheen! Efficiency gains on the maintenance workflow is exactly the outcome we aim for. And your feedback on editing submitted work orders is noted. It's come up before and we're looking at how to build it in thoughtfully. The AppWork Team Peter Z. Regional Service Director Commercial Real Estate ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 Very pleased and highly recommend. I use it for work orders, make ready and inspections. This is so simple it almost seems unreal Pros Ease of use and simple to transition from the last platform used. All team members like it and are happy to use it Cons Nothing comes to mind. I can only continue to boast about it. The support team is amazing and i always get the same point of contact. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) realpage is terrible and no one likes to use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Peter - Thank you!! Using AppWork across work orders, make ready, AND inspections is exactly the full-platform experience we aim for. When all three run in one place, the operational lift is real. And on your point about a consistent point of contact: we made that deliberate. Rotating account teams is a pattern we saw the rest of the category get wrong, and we weren't going to repeat it. Thrilled to have you with us. Lmk what we can build next to make your regional even stronger. Sean Co-founder & CEO, AppWork Dan S. Network Admin Real Estate ### "Fantastic App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 Overall, I’m very happy with the platform. It’s reliable, user-friendly, and backed by a responsive support team, which makes a big difference. Pros I’ve had a great experience using AppWorks as an administrator. A big part of my role involves adding users and managing staff access, and the platform makes that process extremely straightforward. The UI/UX is very well designed—everything is intuitive, easy to navigate, and doesn’t require a lot of training to get comfortable with. That alone saves a lot of time day-to-day. Cons One feature I’d love to see in the future is bulk data imports for users. That said, their support team more than made up for it—they were able to take my CSV file and handle the upload on the backend, which saved me hours of manual entry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Dan - Thank you!! From an admin's seat, user management shouldn't be a time sink, and it's one of the pieces we obsess over getting right. Huge shoutout to support for handling the CSV upload on the backend for you. That "we'll take it off your plate" energy is what we want on every account. Your bulk imports request is noted, on the roadmap, and moving up the priority list. Will keep you posted when it ships. Sean Co-founder & CEO, AppWork NW Nickolas W. Assistant Service manager Real Estate ### "Great app with no big hiccups " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2026 I love the maintenance management aspects of the app. along with the great user interface it is easy for myself and my techs to use everyday. Pros AppWork is impressively user-friendly, with a clean and intuitive interface that makes setup quick and hassle-free. Even for first-time users, navigating the platform feels straightforward, thanks to its clear layout and helpful prompts. Day-to-day use is smooth and efficient, allowing tasks to be completed without confusion or delays. Overall, AppWork strikes a great balance between simplicity and functionality, making it a reliable tool for everyday use. Cons Occasional syncing issues can cause delays or inconsistencies in updated information No option to close multiple work orders at once, making bulk task management time-consuming Limited customization options for workflows and settings Notifications can sometimes be delayed or unclear Performance may slow down when handling a large number of work orders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Thanks, Nickolas! Glad the UI and day-to-day flow are working well for you and your techs. Your cons list is incredibly useful. Bulk-closing work orders and tighter notification timing are both on our radar, and we're actively working on performance improvements for higher-volume properties. Appreciate the detailed feedback! The AppWork Team Aaron D. Vice President of Service Operations Facilities Services ### "AppWork's a great solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 I have had nothing but positive interaction with the entire AppWorks team and the app itself is amazing. Pros It has been a pleasure working with AppWorks. The team is very responsive and very involved throughout the onboarding process. They are very quick to resolve any issues that pop up and are very open to feedback and ways to improve the platform. The app is incredibly user-friendly and adaption has been high. Cons I do not have any cons at this time. The app is very easy to use and the online platform is incredibly easy to navigate. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Needed a more user friendly app where techs could perform all of their needed tasks. Alternatives considered [Happy Property](https://www.capterra.com/p/145455/Inspector/) Reasons for choosing AppWork AppWork was a little more cost effective and we liked the platform layout more especially the make ready board. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Aaron - Thank you!! The fact that you picked us over Happy Property partly because of the make ready board is going to make our product team's day. That's the piece we spent an outsized amount of time getting right, and hearing it swung the decision means a lot. And high tech adoption is the single best leading indicator that a rollout is going to compound from here. Lmk how we can keep being a great partner as you scale the deployment across the portfolio. Sean Co-founder & CEO, AppWork JS Jonathan S. Property Manager Real Estate ### "Appwork review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 13, 2026 Overall a good product, some delays and bugs but very affective. very well for preventative maintenance logging. Pros AppWork has been a great tool for streamlining daily operations and improving communication. The platform is user-friendly, efficient, and helps keep everything organized in one place. It’s been a valuable resource for managing tasks and staying on top of responsibilities. Cons The delay from yardi when submitting work orders, closing work orders, keeping logs of work orders/history. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Jonathan - Thanks for the honest feedback! The Yardi sync delays you mentioned are exactly the kind of thing we want to dig into. Some of it is on our side and actively being worked on, and some of it is on Yardi's end where we're pushing them to tighten up the webhook timing. Either way, I'd love to hear the specifics of what your team is seeing so we can investigate directly. Preventative maintenance logging is one of the pieces we're proudest of, so glad that's been a standout. Is there a time this week or next that would work for a quick call? Sean Co-founder & CEO, AppWork Amber C. Vice President Real Estate ### "Appwork is a Strong PM Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 AppWork has been a strong addition to our operations toolkit. From a VP perspective, what stands out most is its ability to bring consistency, visibility, and accountability to our maintenance workflows across the portfolio. The platform is intuitive for on-site teams, which has supported adoption, but it also delivers the level of reporting and oversight needed at a leadership level. We’ve seen improvements in work order tracking, response times, and overall organization, all of which contribute to a better resident experience and stronger operational discipline. The AppWork team has also been a reliable partner—responsive, solutions-oriented, and open to feedback as we continue to refine how we use the system. Overall, it’s been a valuable investment that supports both day-to-day execution and broader operational goals. Pros The balance between ease of use for on-site teams and robust visibility for leadership. It drives adoption while still delivering meaningful operational insight. Cons Continued expansion of reporting customization and deeper integration with property management systems would further enhance its value at scale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2026 Amber - Thank you!! The balance between on-site adoption AND leadership visibility is the exact tension we build around. Plenty of tools in this category are great for one seat and quietly fail the other. Getting both right across an entire portfolio is what lets maintenance become an actual lever for leadership, and hearing it's landing that way at the VP level is exactly the outcome we want. On the expanded reporting customization and deeper PMS integrations: both are active on our roadmap, with meaningful improvements rolling out over the coming months. Lmk what's at the top of your list and we'll make sure it's on our radar. Sean Co-founder & CEO, AppWork HN Helene N. Leasing Specialist Real Estate ### "Appworks at FSC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 10, 2025 its not bad. the turn board is kind of confusing. but it is also very straight forward with everything else. Pros letting residents see updates on the work orders they put in. It is very easy putting work orders in. it is all straight forward. Cons needs more categories for problems. the turn board is kind of confusing. when putting in the dates for the turn days, it doesnt update on the app for maintenance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Thanks for taking the time to share this feedback. We really appreciate it! I’m glad to hear AppWork’s been easy to use and that residents can stay up to date on their work orders. That kind of transparency is exactly what we aim for with our maintenance management software. I hear you on the turn board and category setup. We’re already working on a few improvements there to make things more intuitive and keep updates consistent for maintenance teams. Thanks again for being open with your thoughts. Feedback like this helps us keep making AppWork better for everyone. CS Caty S. PM Real Estate ### "I recommend!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2025 I use AppWork for work order tracking and categorization, enhancing resident satisfaction by reducing miscommunication through real-time updates. Its user-friendly interface simplifies tasks for my maintenance team and office staff. Pros I like how user-friendly AppWork is for my employees, including both maintenance technicians and office administrators. This ease of use significantly contributes to efficient day-to-day operations. I have found the ability to communicate creation, hold, and completion notes to the residents all through the app to be extremely helpful in maintaining a high level of resident satisfaction. The app sends notifications to residents for any new work orders as well as updates on the status of existing ones. This feature has been pivotal in reducing miscommunication and providing residents with immediate, up-to-date information without the need to call the office, wait for office staff to contact maintenance, and then relay information back. Additionally, the initial setup of AppWork was very easy, which facilitated a smooth transition from our previous product. I also thoroughly enjoy the responsiveness of the AppWork team, which adds to the product's overall reliability and efficacy in supporting our needs. Cons I understand that the AI is learning, but every time a resident puts in a request for pest control, it autocorrects it to Roaches. This has caused multiple issues with pest control spraying for roaches instead of wasps, spiders, beetles, etc. Make ready calendar could use some improvement. I schedule in advance, and it populates to my technician same day. This has now flooded his task list with over 30 tasks that do not have the date that I listed on the make ready board. I wish there was a 'Scheduled for this date' option for the technicians to view. I wish there was an ability to add technicians to inspections. I don't know a lot about how the point system works, but it feels that the same 2 people are at the top each month when my techs have a high number of points and are not listed on the leaderboard. This could be user error, but just something to mention! Switched from [SightPlan](https://www.capterra.com/p/203074/SightPlan/) Company requirement authorized the switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Caty, thanks for such a thoughtful review, we appreciate you going into detail here. Your feedback is invaluable and helps us improve. If you have any other features you'd like to see added, don't hesitate to reach out to our team directly! AU Anonymous User VP of Marketing and Technology Real Estate ### "Good Tech and Good People!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 Very good! I think they have done a great job building a good program and a culture of customer service focused. Pros Very customer service oriented and responsive. They train in person and visit our communities to ensure their program is working correctly. Always improving their app and making it user friendly. Cons Some issues with their program, glitches with photo capture, but their team worked fast to update and fix the issues. Switched from [Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/) The Yardi App was difficult to use and it was difficult to get support. Alternatives considered [Happy Property](https://www.capterra.com/p/145455/Inspector/) Reasons for choosing AppWork Implementation time, in person training, responsiveness and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thanks so much for sharing this. I really appreciate you calling out the team, they care deeply about showing up for our partners in person and making sure AppWork runs the way it should. Glad to hear the in-person training and responsiveness have stood out. And thanks for noting the photo capture issue; the issues should now be fully resolved. Excited to keep building with your team and supporting your communities. BR Bri R. ACM Real Estate ### "Appworks is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 It was super easy to understand and start using. We think it is perfect for our team here and for our community as well as residents Pros How easy it is to use and how it holds everything we need to use for make readys, work orders and more so easy. Cons Nothing there is nothing that I or my team does not like about Appworks. We have been using it for a few months and no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thank you for the kind review Bri We're so happy to hear that you and your team are enjoying AppWork! If you have any thoughts, suggestions or improvements please feel free to share it - we are always looking for ways to make AppWork better for you and your team. Matt W. Regional Real Estate ### "Seamless and Fun to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 The experience has been seamless, the team was onboarded within a few hours and back out in the field, this has kept them engaged and we are seeing higher quality performance Pros The insight reports and daily messages about the status of the property, it really gives us a picture of what is happening on the site level Cons At this time, I haven't found any issues or things I don't like about the app, anytime we had an issue, which was minimal, the appwork team responded quickly and solved the problem. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We needed something our techs would actually use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thanks, Matt! Really appreciate you sharing this. We love hearing how smooth things have been for your team, quick onboarding, better visibility into what’s happening at each property, and your techs actually wanting to use the app. You’ve been great to work with, and we look forward to keeping things running strong. MN MaKenzie N. Assistant Community Business Manager Real Estate ### "Loving AppWork!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Pros Love the work order management with easy communication regarding delays, etc. I also love how easy the app is to work, and how it quantifies what work maintenance teams are doing. Cons No complaints here, the only thing I liked the least was onboarding, mainly just because brand new products can be tricky to learn! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 6, 2025 We really appreciate your kind words, MaKenzie! It’s great to hear that AppWork is helping streamline communication and make work order tracking smoother for your team. Feedback like yours helps us keep improving — especially around onboarding, where we want every new user to feel right at home. Thanks for trusting AppWork to support your community’s operations! Rachel P. CAO Real Estate ### "APPwork---IT DOES WORK!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Refreshing, Its great working alongside a team of people who have came from the property management sector. They can put themselves in our teams shoes and create a smooth workflow process Pros The ease of the integration, their willingness to listen and innovate from those conversations. This has been one of my favorite partnerships Cons If I had to come up with one, it would be that I wish I came up with this idea. So far there are no cons. Switched from [SightPlan](https://www.capterra.com/p/203074/SightPlan/) Their development team could do what we were asking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 We truly appreciate your kind words and partnership. It means a lot to hear that the integration process has been smooth and that our team’s collaborative approach has stood out. Our goal has always been to build maintenance software shaped by real property management experience, and feedback like yours confirms we’re on the right track. We’re grateful to work with forward-thinking teams like yours and look forward to continuing to support your success. Malisha C. Property Manager Real Estate ### "Appwork is amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Overall, I think it is a very good app and makes things simple, easy, and convenient. I enjoy not having to go to 5 different software's to do things anymore! Pros I like the organization of appwork. Everything is in one place and easy to navigate. It makes my work load much easier. Cons I do not like the AI feature of the title of work orders. Usually it doesn't align with the work ticket. It should take key words and use it to ensure it is correct. Switched from [ManageGo](https://www.capterra.com/p/158989/ManageGo/) Company made the switch joining with another company already using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Thank you so much for the amazing feedback, Malisha! We’re thrilled to hear that AppWork is helping you stay organized and making your workload easier to manage. Our mission has always been to give property and maintenance teams one powerful, easy-to-use platform — so it’s awesome to know it’s simplifying your day-to-day operations. We really appreciate your note about the AI work order categories, our team is on it! The AI naturally gets smarter each day but we are also working on a major improvement that will be going live very soon! We’re grateful to have you as part of the AppWork community, and we love seeing the difference the platform is making for your team! 💪 Jeffrey P. Community Manager Real Estate ### "AppWork Software Feedback – Since August 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Overall, AppWork stands out as one of the better maintenance software solutions I’ve used. It combines ease of use with powerful features that support both team coordination and resident communication. Pros I’ve been using AppWork since August 2025 and have found it to be a user-friendly and highly functional maintenance management tool. The software offers a variety of features that help keep operations organized and efficient. One standout feature is the Make Ready Board, which allows for quick and easy data entry simply by clicking on the relevant box — a very intuitive design. Another impressive feature is the work order resident communication tool. It enables direct communication with residents via phone, text, or email, all within the work order itself. This level of integration is something I haven’t seen in other platforms and adds significant value to resident engagement. AppWork also provides access to a wide range of reports, which I’m still exploring due to the extensive variety available. These reporting capabilities offer great potential for deeper insights and operational tracking. Cons Some of the reports do not pull full information. I would be great if work order details and any added comments had a report that could be pulled in excel. It would also be helpful to be able to listen to calls instead of requesting the recording. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) This was a corporate companywide decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Jeffrey, thanks so much for taking the time to share this. I really appreciate it! It means a lot to hear how your team’s been using AppWork since August and that the Make Ready Board and the resident communication tools are already making day-to-day maintenance operations smoother. Your note about reports not always pulling full information is super helpful. We’re actively improving the reporting side so teams like yours can dig deeper into operations without extra work. And I hear you on call recordings, making them easier to access is something we’re working on as well. Really appreciate your thoughtful feedback and the trust you’ve put in us. Looking forward to supporting you and your team as you continue to get even more out of the platform. JA Jessica A. Property Director Commercial Real Estate ### "App Works Is Amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 AppWork is a user friendly work order program that I can not say enough about. This program saves me time and helps regulate work flow for me. Pros Work Order Management, organization for my team, work accountability and work flow management, makes inspections smoother. Cons There is nothing I do not like about AppWork . I would recommend it to anyone who does property management. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Corporate Office made the switch I do no know why they switched. Cost and dependability is my guess. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Thanks for sharing your experience, Jessica. It’s great to see AppWork’s property maintenance software helping improve workflow, organization, and team accountability. We appreciate your recommendation and your trust in our platform! Amy M. Property manager Real Estate ### "Very User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 This platform is visually appealing and easy to understand. Training took one day to fulling understand and utilize. Pros Platform is very user friendly and the training material is great. The staff at AppWork's are knowledgeable and friendly. Cons No suggestions or cons at this time. App is great! Switched from [Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 2, 2024 Thank you, Amy, for your glowing review! We're thrilled to hear that you find AppWork's platform to be very user-friendly and that you had a positive experience with our training. Our team takes pride in being knowledgeable and friendly, so it's wonderful to hear that reflected in your feedback. We're also delighted that you find our platform visually appealing and easy to understand. It's fantastic that our training process was efficient for you, allowing you to fully grasp and utilize the platform in just one day. We appreciate your feedback and are thrilled to have you as part of the AppWork community! 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