--- title: "LazyMonkey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LazyMonkey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10018528/LazyMonkey/" page_type: "product" language: "en" --- # LazyMonkey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) LazyMonkey ## What is LazyMonkey? Lazy Monkey offers innovative QR-based feedback solutions to improve customer experience across industries. Our easy-to-use systems allow healthcare services, public service organizations, malls, businesses, universities and banks to seamlessly collect structured feedback. Patients, students, shoppers and clients simply scan a QR code to access a customized survey on their smartphone. Our intelligent surveys include category-specific questions and AI-powered sentiment analysis. All feedback is aggregated into user-friendly analytics dashboards and reports to identify areas of improvement. As industry leaders in feedback technology, Lazy Monkey equips organizations with affordable tools to monitor KPIs, identify trends and quickly respond to stakeholder needs. With multi-channel collection including QR codes, text messages, on-site kiosks and web forms, we enable services to capture feedback across every touchpoint. ## What is LazyMonkey used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LazyMonkey?[Manage this product listing](https://www.g2.com/products/lazymonkey/claim_requests/new?auto=true) ## LazyMonkey Overview Updated September 2026 AI summary LazyMonkey enables midsize businesses to monitor and manage customer satisfaction by offering tools for complaint tracking, feedback management, and sentiment analysis. Supporting functions like customizable forms, customer segmentation, and survey management, it also provides a customer database and reporting capabilities. LazyMonkey is deployed as a cloud-based solution, accessible through SaaS and web platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LazyMonkey 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (2,902) Value For Money 0.0 (0) Value For Money 4.5 (2,333) Customer Service 0.0 (0) Customer Service 4.6 (2,161) ## LazyMonkey alternatives [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) ## Features AI summary Based on 2,092 Survey reviews Capterra reviewers highlight these as the top features buyers look for in customer satisfaction software: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) LazyMonkey includes **Customizable Forms** and **Feedback Management**, so teams can collect input in flexible formats and organize customer responses more effectively. However, it does not offer **Customer Experience Management**. Instead, it provides **Survey/Poll Management** (**43%**) and **Reporting/Analytics** (**41%**), which give businesses other ways to gather customer opinions and review trends in satisfaction data, helping teams make better service decisions and improve the overall customer experience. API Application programming interface that allows for integration with other systems/databases Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Forms Customize contracts and forms to collect specific information Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics LazyMonkey 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.