--- title: "MsgBubble Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MsgBubble Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10018615/MsgBubble/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # MsgBubble Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MsgBubble ## What is MsgBubble? MsgBubble is a business CRM software that enables companies to communicate with customers via text messaging, manage reviews, schedule appointments, collect payments, generate leads through forms, and analyze customer data. MsgBubble provides a range of tools for improved customer experiences. ## What is MsgBubble used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MsgBubble?[Manage this product listing](https://www.g2.com/products/msgbubble/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MsgBubble 0.0 VS. [### HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $129 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,392) Value For Money 0.0 (0) Value For Money 4.3 (3,521) Customer Service 0.0 (0) Customer Service 4.4 (3,531) ## MsgBubble alternatives [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [4.3 (7,008)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155928/Zoho-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (629)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [View all alternatives](https://www.capterra.com/p/10018615/MsgBubble/alternatives/) ## FAQs about MsgBubble Features and Usability ### What are the key features of MsgBubble? MsgBubble includes multi-channel communication for managing conversations across channels, plus lead capture, lead generation, and lead management tools. It also offers contact database and contact management features, pipeline management and sales pipeline management, workflow management, and reporting/analytics, along with activity dashboard, calendar management, reminders, interaction tracking, mobile access, and third-party integrations. Getting Started and Support ### What training and onboarding options does MsgBubble offer? MsgBubble provides documentation to help teams get started. This format gives users written reference material for reviewing setup steps, learning key features, and checking details as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does MsgBubble offer? MsgBubble provides email/help desk support and a knowledge base for customer assistance. No reviewer feedback about support quality is available, so support experience details such as response speed, helpfulness, or common issues cannot be confirmed from user reports. ## Features AI summary Based on 14,838 Live Chat reviews Capterra reviewers highlight these CRM features as the ones buyers value most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) MsgBubble includes other CRM capabilities that reviewers also consider important, such as **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features provide teams with a central place to store customer details, organize interactions, and keep contact records up to date, helping businesses manage relationships more efficiently and respond to customer needs with better context. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components MsgBubble 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Business Plus $129.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.