--- title: "MentorPRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MentorPRO Software - reviews, pricing plans, popular comparisons to other Mentoring products and more." source_url: "https://www.capterra.com/p/10018707/MentorPRO/" page_type: "product" language: "en" publication_date: "2026-10-14" --- # MentorPRO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MentorPRO ## What is MentorPRO? MentorPRO is an evidence-based mentoring platform that supports the relationship after the match, where most mentoring programs lose momentum. Matching draws on factors research links to lasting matches. Mentors and mentees message in a staff-monitored channel, set shared goals, and complete regular check-ins, and MentorAI gives mentors research-grounded suggestions between meetings. Program staff see engagement in real time, spot quiet matches early, and export outcome data for reports. MentorPRO Academy trains mentors, mentees, and staff with courses developed with UMass Boston's Center for Evidence-Based Mentoring. Built by mentoring researchers led by Dr. Jean Rhodes, MentorPRO serves universities, nonprofits, and workforce programs that need mentoring they can measure. ## What is MentorPRO used for? [Mentoring](https://www.capterra.com/mentoring-software/)[Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MentorPRO?[Manage this product listing](https://www.g2.com/products/mentorpro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MentorPRO 4.9 (10) VS. [4.9 (404)](https://www.capterra.com/p/177744/Together/reviews/) Starting Price Contact vendor Starting Price $10000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (10) Ease Of Use 4.8 (404) Value For Money 5.0 (9) Value For Money 4.7 (315) Customer Service 4.9 (10) Customer Service 4.7 (345) ## MentorPRO alternatives [4.9 (201)](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/reviews/) Starting price $9900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (67)](https://www.capterra.com/p/152649/Mentorloop/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10018707/MentorPRO/alternatives/) ## FAQs about MentorPRO Overview ### Which roles and teams benefit most from MentorPRO? MentorPRO is most used by student success leaders, advising teams, mentoring coordinators, and academic staff who manage participant support programs. Directors and supervisors use it to track caseloads, outcomes, and program performance, while mentors, peer advisors, and professors rely on it to document interactions, monitor progress, and coordinate follow-up. Answer based on 10 reviews Overview ### What company size and industries is MentorPRO built for? MentorPRO is built mainly for small organizations in education, with 90% of reviewers from small businesses and 40% each from Education Management and Higher Education. It also serves nonprofits, government programs, community organizations, colleges, youth services, and career readiness teams, primarily for mentoring, which accounts for 100% of reviewer use cases. Answer based on 10 reviews Features and Usability ### What are the key features of MentorPRO? MentorPRO offers AI-based matching and mentor/coach matching, along with mentoring program management, action item tracking, and progress tracking. It also includes appointment scheduling, calendar management, automated scheduling, communication management, feedback management, reporting and statistics, surveys and feedback, and third-party integrations. Integrations ### Which third-party tools and platforms does MentorPRO integrate with? MentorPRO integrates with Salesforce B2B Commerce. Getting Started and Support ### What training and onboarding options does MentorPRO offer? MentorPRO provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does MentorPRO offer? MentorPRO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support coverage appears organized around self-service help articles and direct contact options, giving users several ways to seek assistance when they need product guidance or issue resolution. ## Features AI summary Based on 965 Mentoring reviews Capterra data shows that buyers of mentoring software rank the following features as their top priorities: - **Mentor/Coach Matching** (**58%** of reviewers rated this feature as critical) - **Mentoring Program Management** (**44%**) - **Participant Profiles** (**31%**) MentorPRO supports all three features that reviewers identify as most important: **Mentor/Coach Matching**, **Mentoring Program Management**, and **Participant Profiles**. Together, these capabilities help businesses pair participants more effectively, manage mentoring initiatives with greater consistency, and maintain detailed profile information, allowing teams to run organized programs and create better mentoring experiences at scale. Enrollments/Onboarding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Data Import/Export 4.6 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting & Statistics 4.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Engagement Tracking 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Content Library 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Centralized repository to store content and assets Skills Assessment 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks MentorPRO 46 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI-based Matching: Carry out matching automatically using machine learning algorithms - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Curriculum Management: Map out the subjects that comprise courses of study - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Nonprofits: Software specialized for non-profit organizations - Goal Management: Allows employees to set and manage work or career related goals - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Member Database: Add, store and access information pertaining to members - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more - Program Evaluation: Collect and analyze data to evaluate the effectiveness of projects and programs - Program Impact: Tools that measure program impact including features such as participation numbers, mentoring activity, and satisfaction metrics. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (10) 4.7 Based on 10 reviews ## Pricing Value for money 5.0 (9) Platform mentorpro.com/learn-more It includes: - consultation - matching - trainings - goal setting - check ins - messaging - video conferencing - mentoring platform Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Quentin J. Program Director Higher Education ### "The Academy alone is worth it, but there's so much more...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 The MentorPRO platform really gives back what you put into it, in terms of time and attention. Driving engagement with mentors will be key to ensuring that the mentees get the most out of the wonderful platform and all of its great features. The customer support is world-class and allows for an ease of use for the administrators, mentors, and mentees. 10/10 would definitely recommend. Pros Out of all of the great features, I LOVE the MentorPRO Academy most. The "Connected Futures" training on social capital was transformative for my program participants. One participant remarked, “The Connected Futures training helped me see mentorship and networking differently — not just as transactional, but as something I could actively grow.” Cons The inability to schedule multiple attendees to video meetings was the limiting factor I liked least. Alternatives considered [Mentor Collective](https://www.capterra.com/p/228809/Mentor-Collective/) Reasons for choosing MentorPRO Platform was lightyears beyond what the alternative offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Quentin, thank you for this. It's great to hear Connected Futures resonated with your participants, and that quote about seeing networking as something they can actively grow is exactly what the course was built for. You're right that mentor engagement drives everything, and we're glad our support team has made that easier for your admins, mentors, and mentees. We've shared your feedback about group video scheduling with our product team. Thanks for choosing MentorPRO and for the work you do with your students. , MentorPRO JB Jessica B. Assistant Director of Student Success Higher Education ### "MentorPRO +++++" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 Great - the team is very helpful and the app is easy to use. I like the dashboard for administrators to be able to view the whole picture. Pros Ease of use for admin, mentors, and mentees. It's a very user friendly app. The MentorPRO team provides a video on how to best utilize the app which is super helpful. Cons Just having to download one more app - but it's worth it! I personally don't mind, but some students may engage less since it's one more app they need to use on their phone. It would be nice if MentorPRO could be integrated into our LMS, Canvas, so that everything is in one place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Jessica, thank you for the kind words. We're glad the admin dashboard gives you the full picture of your program and that the onboarding video helped your team get started. You make a fair point about adding one more app to students' phones, and we've shared your Canvas integration suggestion with our product team. Thanks for the work you do supporting your students. , MentorPRO Team KM Kyle M. Post Residential Coordinator Government Relations ### "MentorPRO is the best tool for young people to make connections and build their social capital!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 Working with MentorPRO has been a game-changer for our mentoring program at the Keystone State ChalleNGe Academy. One of my most memorable experiences was using the platform to help a graduate who was struggling to stay motivated after leaving the residential phase. Through MentorPRO, I was able to send encouraging messages, track his progress toward earning his GED, and provide resources directly through the app. The consistent communication and accountability tools kept him engaged, and seeing him achieve his goal and move on to apply for trade school was incredibly rewarding. That success wouldn’t have been possible without the seamless connection and support MentorPRO provides. Pros MentorPRO has been an invaluable tool for our mentoring program at the Keystone State ChalleNGe Academy, helping us stay connected with graduates throughout their 24-month post-residential phase and ensuring they continue applying the skills they learned here. The platform’s user-friendly design makes it easy to track goals, record progress, and maintain consistent communication, with everything—messages, check-ins, updates, and resources—centralized in one place. Its reminders, progress tracking, and structured communication tools promote accountability and keep graduates moving forward with their education, employment, or enlistment goals. We have seen firsthand how MentorPRO strengthens relationships, builds confidence, and ultimately improves outcomes for the young adults we serve, making it an essential part of our program’s success. Cons Fortunately, MentorPRO and their team have been nothing but a joy to work with from start to finish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Kyle, thank you for sharing this. Hearing that a Keystone State ChalleNGe graduate stayed motivated, earned his GED, and moved on to trade school is exactly why we built MentorPRO. Staying connected through the full 24-month post-residential phase is hard work, and your team is doing it well. We're proud to support your program and the young adults you serve. , MentorPRO Team AN Anonymous User Assistant Director of Advising Higher Education ### "Great support with a great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2025 The MentorPRO team provided excellent support from rolling out the system to monthly success meeting check-ins and data reports. The platform itself is great, but the MentorPRO team support that goes with it really made the process to use MentorPRO to its fullest easy. Pros Setting up MentorPRO was seamless and the MentorPRO team made it very easy to do. Before implementing MentorPRO we did not have a system to provide the same type of mentoring support and so it elevated our mentoring program to allow for many different features such as direct messaging, broadcast messages, announcements, and providing resources in the Resource Hub. Cons It was hard to get every mentee to use the MentorPRO system, but once a mentee was on MentorPRO, their engagement was very successful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Thank you for this review. We're glad the rollout went smoothly and that the monthly success check-ins and data reports have been useful. You're right that getting every mentee onto the platform is the first hurdle, and it's great to hear engagement has been strong once students are on. Our team is always happy to share onboarding strategies that have worked for other programs. , MentorPRO Team AB Andrew B. Case Manager Supervisor Education Management ### "Like what MentorPro has allowed our Organization to do" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2025 Overall I have had a positive experience with MentorPRO, and my complaint is minor but would increase ease of use as well as ease of accessability for our students Pros The ability to contact a specified gorup of people, with out external distractions. Ability to see how they are doing, through the Check In portal, the ease of adding new people to our group. Cons Inability to set filters when looking for a Resource really limits accessability. Resources not alphabetized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Andrew, thank you for your thoughtful review and for highlighting how MentorPRO has supported your team’s outreach and communication. We’re glad to hear the Check-In portal and group messaging features are making a meaningful difference in your work. We also appreciate your feedback about the resource filters and organization. Improving ease of access for students is a priority for us. Our Head of Product has noted your suggestions. Thanks again for being part of the MentorPRO community and for the work you do every day. NS Nildivette S. Mentor Coordinator Assistant Education Management ### "MentorPRO: Centralized Management and Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 Overall, my experience has been very satisfactory. MentorPRO has been a robust solution for implementing impactful mentorship programs, enhancing professional development, and facilitating the centralized management of large user groups Pros The platform allows for easy user management, is user-friendly, and the technical support is fast and helpful Cons What I liked the least is the limited space provided for uploading photos under the announcements tab. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Nildivette, thank you for the thoughtful review. We're glad MentorPRO has made it easier to manage large groups and that our support team has been quick to help. We've passed your feedback about photo space in announcements to our product team. Thanks for the work you do supporting your mentors. , MentorPRO Alexandra W. Associate Director Research ### "Best in class mentoring platform! Combines expertise with exceptional product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 Pros MentorPRO is the only mentoring platform that was built on decades of mentoring research, meaning that it includes all of the features that mentoring programs need to be successful. They offer everything from mentor/mentee matching (based on the known factors that affect match success), an intuitive app for mentors and mentees to communicate, a platform for program staff to view live metrics, and expert consultation. Programs that partner with MentorPRO are able to meet with the experts in mentoring, including award-winning researcher, author, and professor, \[sensitive content hidden\]. During consultation calls, programs can learn how to optimize their strategies so that mentees are able to meet their goals and succeed. Cons Programs can select from lots of different options to select the package that fits their budget and needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Alexandra, thank you for this. Building MentorPRO on decades of mentoring research was the whole point, so we're glad that comes through in the matching, the app, and the live metrics. Consultation with mentoring experts is one of our favorite parts of working with programs, and we're glad it's been valuable. Thanks for the kind words. , MentorPRO SG Samuel G. Mentor Higher Education ### "Structured, Supportive, and Student-Centered Mentorship Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 29, 2025 Overall, my experience with MentorPRO was very positive. It helped me stay organized, communicate more effectively with my mentees, and feel more confident in my role. The structure it provides was a major advantage, and I could clearly see the impact on my mentees’ growth over the semester. Pros I liked the structure it provided. Having a clear place for goals, notes, and prompts helped me lead better sessions and support my mentees more effectively. Cons Some parts of the interface could be more streamlined, especially when switching between mentee profiles or reviewing past notes. Minor, but worth refining. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Dariya S. Peer Advisor Education Management ### "Great app for fostering connections and mentorship" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2025 MentorPRO is an excellent tool I use daily to connect with my mentees and keep up with their lives on the regular. Pros MentorPRO has a user-friendly interface and extremely helpful MentorAI feature that optimizes mentorship experience with helpful summaries and resources. Cons Nothing specific comes to mind, MentorPRO is in good shapes as of right now. The app is easy to use and imeplement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 13, 2026 Samuel, thank you for sharing your experience as a mentor. We're glad the structure of goals, notes, and prompts helped you lead stronger sessions, and that you could see the impact on your mentees over the semester. Your feedback about switching between mentee profiles and past notes is helpful, and we've shared it with our product team. , MentorPRO Jean R. Professor Education Management ### "Evidence-Based Mentoring Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2025 Pros Evidence-Based Approach & Research-Backed Design: MentorPRO is often praised for being built on decades of research in youth mentoring, particularly from Dr. Jean Rhodes. This focus on evidence-based practices means the platform is designed to produce effective mentoring outcomes. Cons There's so much to chose from in terms of resources and trainings and AI tools and science-backed strategies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2026 Jean, thank you for this. Building MentorPRO on decades of mentoring research was the whole point, so we're glad that comes through in the matching, the app, and the live metrics. Consultation with mentoring experts is one of our favorite parts of working with programs, and we're glad it's been valuable. Thanks for the kind words. , MentorPRO Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.